"The Capsule Client will not be required to download the FINAL FANTASY XIV: A Realm Reborn client for Early Access before 27th August. Customers will receive instructions by email on how to download the client directly from Square Enix in the near future. From 27th August onwards, the Capsule Client will be required to download the game."
if you have already downloaded the game before the 27th you can launch it fine, its just for the download that will need capsule client if you haven't downloaded the game already before the 27th.
how come i don't see the 18 digit code in my email?
Please find your unique 18-digit code contained in this confirmation email ( yea where is it ?). i don't get it where do i find the code and where do i put the code...
how come i don't see the 18 digit code in my email?
Please find your unique 18-digit code contained in this confirmation email ( yea where is it ?). i don't get it where do i find the code and where do i put the code...
Yea i would like to know too. I ordered the collector's edition and it gave me the code in the email but when i bought the reg. edition for my brother it just says "No keys available until the game is released" on the GMG games library. I hope that doesn't mean on the 27th, since i kind of wanted my brother to also play with me on early access.
it looks like they 'll give the key on release day 8/27, i still have my 1.0 and i pre order the game because i just want to play on early access on weekend, oh well i mma refund and stick to my 1.0 account
Ok i submits 2 tickets, 1 for the Refunds and 1 for the key
Refunds
Nadia, Aug 11 16:36 (BST):
Hi zenzukan,
I am sorry to hear that you want a refund on this product but unfortunately I am unable to give you a refund on this item as we have already sent you a key. ( I DON'T SEE THE MOTHER FKIN KEY)
Part of our Terms & Conditions and refund policy, state that once the key has been distributed, we are unable to give a refund on the purchase
and the key
Nadia, Aug 11 18:10 (BST):
Hi zenzukan,
We are aware of the confusion that is currently surrounding this title. We are in communication with Square and are waiting for 100% confirmation of the process before we communicate the final process to you.
We understand that at this time, it is frustrating as you don't have the necessary information to activate your Early Access code but we are doing this to ensure we minimise the amount of communication you receive, and that the info you receive is correct!
We are truly sorry for any confusion caused by these events - we are working directly with Square to get the correct info for you as soon as possible.
oh well BUT WHY some people in here got the CE and got the code but the normal 29.99 got nothing. i swear to god i'll never buy anything to this website again.
Ok i submits 2 tickets, 1 for the Refunds and 1 for the key
Refunds
Nadia, Aug 11 16:36 (BST):
Hi zenzukan,
I am sorry to hear that you want a refund on this product but unfortunately I am unable to give you a refund on this item as we have already sent you a key. ( I DON'T SEE THE MOTHER FKIN KEY)
Part of our Terms & Conditions and refund policy, state that once the key has been distributed, we are unable to give a refund on the purchase
and the key
Nadia, Aug 11 18:10 (BST):
Hi zenzukan,
We are aware of the confusion that is currently surrounding this title. We are in communication with Square and are waiting for 100% confirmation of the process before we communicate the final process to you.
We understand that at this time, it is frustrating as you don't have the necessary information to activate your Early Access code but we are doing this to ensure we minimise the amount of communication you receive, and that the info you receive is correct!
We are truly sorry for any confusion caused by these events - we are working directly with Square to get the correct info for you as soon as possible.
oh well BUT WHY some people in here got the CE and got the code but the normal 29.99 got nothing. i swear to god i'll never buy anything to this website again.
Hate to hear this, sorry you have to deal with this BS. Have they resolved your issue yet? If they do or do not, could you please update on here to make others aware. Thanks!
Sorry for the confusion- I have refunded this purchase so please be patient as your bank processes this and I hope you will shop with us in the near future.
Well just to let you guys know, don't buy the normal 29.99 because there is no keys available until the game is released and i don't know about the CE but some of you here got the early acess code.
There was zero hassle for me, it's sad that you guys are having trouble, I placed my order and within 10 seconds I had an email confirmation with a cd key included. Linked the key to my square account and was good to go.
Now I only received one key, I didn't get an early activation or beta key (if they even exist) just one game key. I am assuming that's all I'll need for early access.
Ps: This was CE, getting CE for only 7 bucks more then standard this deal seems well worth it to me.
Is there an EU key and a US key? I input the CE key onto my account, and now whenever I click my account profile, it's eu.square-enix, instead of na-square-enix. Will this effect my game at all if I want to play NA?
Comments
Playing: FFXIV, DnL, and World of Warships
Waiting on: Ashes of Creation
Favorite MMO: Vanilla WoW
Currently playing: GW2, EVE
Excited for: Wildstar, maybe?
Thanks from me too! pre ordered as well!
I was 90% sure I was gonna pre order this weekend anyways, this code just made it 100%
From their site:
"The Capsule Client will not be required to download the FINAL FANTASY XIV: A Realm Reborn client for Early Access before 27th August. Customers will receive instructions by email on how to download the client directly from Square Enix in the near future. From 27th August onwards, the Capsule Client will be required to download the game."
Was does that exactly mean?
Why cant we use the FFIV Launcher after the 27th?
if you have already downloaded the game before the 27th you can launch it fine, its just for the download that will need capsule client if you haven't downloaded the game already before the 27th.
i pre ordered the game but
how come i don't see the 18 digit code in my email?
Please find your unique 18-digit code contained in this confirmation email ( yea where is it ?). i don't get it where do i find the code and where do i put the code...
Yea i would like to know too. I ordered the collector's edition and it gave me the code in the email but when i bought the reg. edition for my brother it just says "No keys available until the game is released" on the GMG games library. I hope that doesn't mean on the 27th, since i kind of wanted my brother to also play with me on early access.
Ok i submits 2 tickets, 1 for the Refunds and 1 for the key
Refunds
Nadia, Aug 11 16:36 (BST):
Hi zenzukan,
I am sorry to hear that you want a refund on this product but unfortunately I am unable to give you a refund on this item as we have already sent you a key. ( I DON'T SEE THE MOTHER FKIN KEY)
Part of our Terms & Conditions and refund policy, state that once the key has been distributed, we are unable to give a refund on the purchase
and the key
Nadia, Aug 11 18:10 (BST):
Hi zenzukan,
We are aware of the confusion that is currently surrounding this title. We are in communication with Square and are waiting for 100% confirmation of the process before we communicate the final process to you.
We understand that at this time, it is frustrating as you don't have the necessary information to activate your Early Access code but we are doing this to ensure we minimise the amount of communication you receive, and that the info you receive is correct!
We are truly sorry for any confusion caused by these events - we are working directly with Square to get the correct info for you as soon as possible.
oh well BUT WHY some people in here got the CE and got the code but the normal 29.99 got nothing. i swear to god i'll never buy anything to this website again.
Hate to hear this, sorry you have to deal with this BS. Have they resolved your issue yet? If they do or do not, could you please update on here to make others aware. Thanks!
Finally they resolved my issue.
Nadia, Aug 11 21:35 (BST):
Hi zenzukan,
Sorry for the confusion- I have refunded this purchase so please be patient as your bank processes this and I hope you will shop with us in the near future.
Well just to let you guys know, don't buy the normal 29.99 because there is no keys available until the game is released and i don't know about the CE but some of you here got the early acess code.
If you're going for the SE just get it from Square.
NA: http://store.na.square-enix.com/DRHM/store?Action=DisplayProductDetailsPage&SiteID=sqenixus&Locale=en_US&ThemeID=29853700&Env=BASE&productID=281295900#.Ugf-qD82G3z
EU: http://eu.finalfantasyxiv.com/en/product/
The 25% off is hardly anything for the hassle.
(\ /) ?
( . .)
c('')('')
There was zero hassle for me, it's sad that you guys are having trouble, I placed my order and within 10 seconds I had an email confirmation with a cd key included. Linked the key to my square account and was good to go.
Now I only received one key, I didn't get an early activation or beta key (if they even exist) just one game key. I am assuming that's all I'll need for early access.
Ps: This was CE, getting CE for only 7 bucks more then standard this deal seems well worth it to me.
Is there an EU key and a US key? I input the CE key onto my account, and now whenever I click my account profile, it's eu.square-enix, instead of na-square-enix. Will this effect my game at all if I want to play NA?
Any response will help!