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help please login issue

could some please help  when i go to login into game for the pre lauch it says no vaid or active service account is available to play thx alot

Comments

  • koira1koira1 Member UncommonPosts: 264
    it means you havent succesfully applied your Early Access key yet
  • fullifefullife Member Posts: 2
    I'm having same issue.  But I already entered my 20 digit EA code yesterday.  After trying to log in, it gives me a link to register my code but if I do, it says its already used.  Maybe it's because I used it yesterday.
  • seafirexseafirex Member UncommonPosts: 419

    Well after using my pre-order code they provided me with another code for early access that i had to enter also it was longer then the previous one.

    This morning i just access the game my Character still there from last beta. Everything is there like i left it. No issue at all was the same in beta for me.

     

    You must have forgot to enter the second code they gave you. 

     

    Edit : Make sure you did not choose PS3 when you entered your pre-order code else you are stuck to play on PS3 only

  • fullifefullife Member Posts: 2
    No I entered the 20 digit code they sent me and chose for pc.  The email even says that it was for the early access.  But still no luck.  I don't think i messed up somewhere.
  • Entropy14Entropy14 Member UncommonPosts: 675
    ya its very poorly done, I had to do a lot of messing around and so many steps to get things working.  Really poor considering how often square enix has done this.   way more complicated then it needs to be.
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