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Getting a refund?
Lugors
Member UncommonPosts: 184
Anyone start down the path of getting a refund yet. Is it worth even engaging customer service, or should we just contact our bank and get a charge back?
Believe everyone is clear on why consumers would start this process with an online game that is rarely online and barely playable.
Comments
OH it's early access ??
Oh hell...I thought it was live as in for everyone!! Yeah just take a break and try again later or tomorrow!!!
OMG all this fuss over early access XD......really you HAVE to expect this now a days...what did you think that you were the only one trying to log in on day one ??
Jesus people. We have a right to be upset. We paid money for a product we aren't able to use. We keep getting the same bullshit cut and paste responses thanking us for or patience, etc, etc, blah blah.
SE gave us a broken piece of crap with 1.0. We now have an excellent game that's broken because we can't log in and play it. I don't know if your money came from your parents or what. Mine came from 16 hour days in the military. I have a right to be upset about the fact that even the errors give no information. "World Full LULZ, try again when there is an opening". Ok... HOW THE HELL DO I KNOW WHEN THERE IS AN OPENING!
Three times while I've been trying to log in I get a queue message. I've been 2nd, 17th, and 94th in the queue and each time it just pops up again with a 1017 World Full message.
It's fucking broke. I paid money. I have a right to be upset about it.
"Ask not what your country can do for you. Ask what you can do for your country."
[mod edit] Would rather have laggy gameplay and wait in line for the duty finder for class quests than not be able to play at all!
A huge portion of the problem is that you can literally AFK all day and not get booted. With them limiting logins, these people are essentially locking everyone else out of the game why they masturbate to anime porn.
"Ask not what your country can do for you. Ask what you can do for your country."
I was just wondering this morning how long it would be before the refund posts started. Now I know.
Yes, you have a right to be upset if you wish to. You did pay money and the game is having troubles.
However, the reality of mmo's is that this sort of thing is not that uncommon upon the release of a new game (some dev's do better than others, but overall this is not too uncommon).
So look inside yourself and decide if these problems are enough to quit a game that you might get years out of? I don't think for me they are, because I know a week from now I will barely remember these problems and I'll be having loads of fun (past experience with other mmo launches).
Down a few times? Many people havn't been able to log in all day.
Sigh. The game isn't even technically released yet and you people are QQing for a refund.
Although I am glad I decided to play on a JP server instead of a NA/EU one.
It is during early access, which was supposed to be available to those who buy in advance who now will not get what they paid for. If anything, those who pre-ordered should ask for a refund and then buy the game again. Just by matter of principle.
Boycotting EA. Why? They suck, even moreso since 2008.
Try selling stuff in advance that doesn't work to a corporation and see how they treat you.
Boycotting EA. Why? They suck, even moreso since 2008.
This thread: Hope for Humanity...LOST
Oh boy so you finally have discovered how world works? should i clap my hands and send you a cake?
I have been thinking about canceling this game's order and getting the Ouya so I can download and play emulations of all 4 old Dragon Warriors from the old NES. When I was at EB games yesterday a person working there told me 3 peeps had already canceled their preorder in disgust of what has been happening.
I have never seen this amount of problems in a mmo. Never. I will hold out. I will probably go ahead and play it for a month. IF these issues continue I will NEVER play another SE mmo again. Never.
FInal Fantasy 11 was so much smoother.
End of line.
People that try to get a refund to this to me are despicable human beings.*
You dont deserve a refund*. You were never guaranteed access the whole 3 days. You never paid for those three days. Its borderline fraudulent to ask for a refund for this. Not to mention shows a complete misunderstanding of the technical aspects of the genre. Not to mention you havent even waited to see if they will give you additional free time on top of what you already have.
*possible exception to the 1.0 owners that basically paid 30 bucks for only the early access
You should thank me for enlightening you, because given that first comment, I must have taught you something.
Boycotting EA. Why? They suck, even moreso since 2008.
this.
Issues are expected, and I expected nothing more nothing less than this lol. I am getting to play, and having fun. The problems suck, but it's like that with any MMO. All their own annoying problems. It'l smooth out in a few weeks.