Not only are they not allowing queues, but people that are in game do not get kicked even if they are afk for hours. So guess what? People that should be logged off are just going to go afk so they dont lose their place in game. If you arent in you arent getting in.
Cut it with the ''gift'' and ''early access is final beta'' stuff. It is a matter of marketing and it relates to business ethics since nowadays mmo's make launch straight from beta, let alone early access. Early access is the new launch now, with the amount of players entering the game through early access.
Meanwhile, launches gotten smoother throughout the years and players get less patient. Considering the last 5-6 launches I've been in, other than Aion's terrible queues, this has not been a great one but not the worst one either. With that being said, the problems are not terrible, nor shocking. Except for the server side issues, the game is pretty much bug free from what I've seen. This game also had a fairly successful beta and everything that have been promised made it in. First one sucked, but this one does not. First one had terrible beta reviews while this one had good ones. Be the judge, you did not had to play the first one. You were just craving for a new mmorpg where you could suck the content out in a month.
People you are putting the blame on are trying to fix the issues that have been causing these problems. So, they are neither stupid like NCsoft was with aion or frauds like funcom was with Age of Conan. Just chill and accept this was not the greatest launch but was not the worst either. There is no point in defending square enix or crying for refund. Both are premature and unfair assesments driven by your addiction to get stuff the way you want. Some people wants to make it better then it is and others are just impatient little kids.
To your first paragraph: Yes and no. Its additional time on top of what anyone who retails the game on the 27th got, at zero extra cost. So it *is* free.
The rest, especially the last paragraph, is on point.
I bought a chocalate bar today that had 33% extra free, when i got home i discovered that the 33% extra was missing it sucks but hey what can i do, it was a free gift after all !
Most people are worried about the server issues and the numerous errors we are getting.
They already tried to fix those issues during the last 30 hours with no success.That's what worries everyone. They did 3 maintenances so far and got none of the issues fixed.Not to mention their horrid preorder/early access code mess.
Being worried or frustrated is one thing, being angry is another. Ive even seen a thread about getting refunds.
Making a judgment on an issue like this based on less than two days is absurd. people need to understand the complexity of these issues and the fact that there often isnt an easy fix.
You don't get it. They closed the servers for maintenance to fix the login errors and the duty finder bugs and they didn't manage to fix any of those. It makes me think they are incompetent , if u want to defend them go ahead.
I can only expect it to get worse when the game "officially" releases.
You did not purchase Early Access, you were given it for free, and an incentive to purchase maybe, but that is not what you purchased.
You purchased the full game, getting what players who purchase after launch will get, for the same price.
But for paying earlier Square Enix gave you Early Access for free, as a gift.
Judging the game on this gift, even if its a really crap gift, and whining about wanting your money back is pathetic. (Unless of course you actually just dislike the game in general, then by all means complain.)
Yes, Square Enix messed up with their gift to you, but ah well, deal with it.
Wait until launch day (27th) if you're still not happy then, get your refund.
Patience is a virtue, one most MMO players don't seem to have, like children. I'm sure instead of complaining there is something else you could be doing?
LOL you really think they are giving early access just because they are nice.... a gift like you put it? Well let me tell you the truth, this is not a gift, this is not because they are nice, this is not for the players. This is for them, this is to try and not look like fools like they are looking like right now, this is only to alleviate the huge amount of incoming players that are gonna be there at launch... I could explain it more in details if you want but if you have at least 1 brain cell still running around in there you should understand that the EA is not for the players, but for SE and SE only.
The thing is, early access is a good idea. It allows some people to beat the crowds, establish the server of their choice, and get the early leveling bottlenecks cleared to make room for the regular launch.
Problem is. When you have like one server, early access becomes as bad as any launch would be, since everyone is going on to that one (or two) different servers and negating whatever advantage early access would have provided.
That's the problem here. Early access is meant to be a way to beat the crowds on launch day. When early access is like it is now...it defeats the purpose and ticks people off.
I can understand peoples frustration in the inability to play early access because they skimped on servers and all are full.
What I cant understand is why they are taking new orders without the ability to provide those new buyers an activation code so they can at least download the game.
Do not buy this game right now, no one is getting activation codes, there has been no word on the issue at hand. You will buy the game then spend a lot of time trying to figure out the next step. Eventually you will stumble upon the countless SE forum complaints over not receiving the code and realize they never gave you a code, which inhibits you from registering and downloading the game.
Ive been through some bad launches, I like Funcom games, I played D3 ect. This one might take the cake.
Its like all of SE just shut down, no moderators (they stopped banning people asking for help luckily), no official statements, no twitter tweets or whatever. Just silence and no one able to play.
I really hope the game is worth it in the end. I know a lot of people are giving this game a second chance, and second chances in mmorpgs almost never happen. I feel they are really working hard to anger their entire "incredibly devoted" community here.
We all understand launch issues and high volume issues with tech related down time. But to take money from people and go silent with no code...and even if they did get a code (which isn't happening) your not going to be able to play.
So forget buying the game for early access, doesn't look like anyone who did is going to get to play early...and check back at launch and see if they are actually giving people the codes they buy to play the game. Right now you are going to get burned if you buy hoping for early access or even a simple code so you can download and be ready for launch.
You did not purchase Early Access, you were given it for free, and an incentive to purchase maybe, but that is not what you purchased.
You purchased the full game, getting what players who purchase after launch will get, for the same price.
But for paying earlier Square Enix gave you Early Access for free, as a gift.
Judging the game on this gift, even if its a really crap gift, and whining about wanting your money back is pathetic. (Unless of course you actually just dislike the game in general, then by all means complain.)
Yes, Square Enix messed up with their gift to you, but ah well, deal with it.
Wait until launch day (27th) if you're still not happy then, get your refund.
Patience is a virtue, one most MMO players don't seem to have, like children. I'm sure instead of complaining there is something else you could be doing?
[mod edit] In order to get Early Access did you not have to pre order the game. Early Access is a launch in my book. Whatever, keep trying to justify probably the worst launch since Vanguard or AoC.
So far your early access has consisted of what? It seems to me unstable gameplay the for two days now..
You did not purchase Early Access, you were given it for free, and an incentive to purchase maybe, but that is not what you purchased.
You purchased the full game, getting what players who purchase after launch will get, for the same price.
But for paying earlier Square Enix gave you Early Access for free, as a gift.
Judging the game on this gift, even if its a really crap gift, and whining about wanting your money back is pathetic. (Unless of course you actually just dislike the game in general, then by all means complain.)
Yes, Square Enix messed up with their gift to you, but ah well, deal with it.
Wait until launch day (27th) if you're still not happy then, get your refund.
Patience is a virtue, one most MMO players don't seem to have, like children. I'm sure instead of complaining there is something else you could be doing?
1. Early Access was the 24th, beta is for fixing bugs like this not head start.
2. I purchased the game in Advance for Early Access as was promised by SE
3. A gift or a present is an object given without the expectation of payment. People who did not hand money to SE did not receive this 'gift', therefor it is not a gift.
4. Maybe wanting your money back is a bit extreme this early, but defiantly not pathetic. You are the only one pathetic.
5. dam right.
6. Instead of complaining about people complaining, Maybe YOU should find something else to do. By the way, calling other people children for something you are doing the same is hypocritical.
(I'd also like to say that please realize most MMO launches do not go smoothly such as GW2, WoW, Aion or SWTOR. If you're frustrated, take a breather while the problems are worked out. Remember your health and take a break; take a nap, drink some water, relax, read a book etc. These congestion issues will get resolved in time, unlike the game design flaws 1.0 had. The game will still be here when you get back.)
You did not purchase Early Access, you were given it for free, and an incentive to purchase maybe, but that is not what you purchased.
You purchased the full game, getting what players who purchase after launch will get, for the same price.
But for paying earlier Square Enix gave you Early Access for free, as a gift.
Judging the game on this gift, even if its a really crap gift, and whining about wanting your money back is pathetic. (Unless of course you actually just dislike the game in general, then by all means complain.)
Yes, Square Enix messed up with their gift to you, but ah well, deal with it.
Wait until launch day (27th) if you're still not happy then, get your refund.
Patience is a virtue, one most MMO players don't seem to have, like children. I'm sure instead of complaining there is something else you could be doing?
You Sir deserve a medal.
Lets also notice they are fixing problem that would actually ruin the whole release of the game. Why there are people complaining is mystery question.
if its a gift, its a shitty gift. i mean, if someone boxed up a fresh turd, gift wrapped it the OP is saying i have no right to complain?
bottom line for me here, along with the other issues weve dealt with i honestly think SEs support is completely incompetent. they take forever to even address an issue and frequently fail to correcf it. i cant give money to that on a monthly basis, but if you feel its worth giving money to, more power to you.
You did not purchase Early Access, you were given it for free, and an incentive to purchase maybe, but that is not what you purchased.
You purchased the full game, getting what players who purchase after launch will get, for the same price.
But for paying earlier Square Enix gave you Early Access for free, as a gift.
Judging the game on this gift, even if its a really crap gift, and whining about wanting your money back is pathetic. (Unless of course you actually just dislike the game in general, then by all means complain.)
Yes, Square Enix messed up with their gift to you, but ah well, deal with it.
Wait until launch day (27th) if you're still not happy then, get your refund.
Patience is a virtue, one most MMO players don't seem to have, like children. I'm sure instead of complaining there is something else you could be doing?
Works both ways, buddy.
That Guild Wars 2 login screen knocked up my wife. Must be the second coming!
You did not purchase Early Access, you were given it for free, and an incentive to purchase maybe, but that is not what you purchased.
You purchased the full game, getting what players who purchase after launch will get, for the same price.
But for paying earlier Square Enix gave you Early Access for free, as a gift.
Judging the game on this gift, even if its a really crap gift, and whining about wanting your money back is pathetic. (Unless of course you actually just dislike the game in general, then by all means complain.)
Yes, Square Enix messed up with their gift to you, but ah well, deal with it.
Wait until launch day (27th) if you're still not happy then, get your refund.
Patience is a virtue, one most MMO players don't seem to have, like children. I'm sure instead of complaining there is something else you could be doing?
You Sir deserve a medal.
Lets also notice they are fixing problem that would actually ruin the whole release of the game. Why there are people complaining is mystery question.
problem is they havent fixed any of the problems yet,despite having 3 maintenances to fix those problems. Please dont post ignorant comments.
actually i can feel the madness, im mad to because i cant play, but im grateful that se is trying to fix the issues like all the time. Also i dont feel se is incompetent because they werent able to fix those bugs in all that off time because i understand the basic rules of programming. some bugs are simply hard to find and fix, and this is one of them. At work i used to work for weeks on a single bug that just didnt want to be found, even though these were smaller projects. People just had to use the bugged version in the meantime.
I really want this game to be great, may let them take another 2 days to fix the issues. I bet they are going to give out extra preorder stuff as an excuse for all the inconvenience, but even if not, i will totally enjoy the game.
Protip: just dont hate as much as you ppl do. You will enjoy your day much better, play another game in the meantime or even do other things, there is plenty you could do instead of raging about not being able to log in all day. Thats the way i handle it. I try my luck around every half an hour and if it doesnt work, i move on.
You did not purchase Early Access, you were given it for free, and an incentive to purchase maybe, but that is not what you purchased.
You purchased the full game, getting what players who purchase after launch will get, for the same price.
Sorry, but anything that is listed on the sales description as being part of that purchase is can be a reason for purchase. Heck, the color of the font on the titles could be my reason for purchase. Stop trying to convince me what or what I was thinking when I purchased this.
I have not been able to play much this weekend at all because every time I attempted to, I could not. What I paid for has been limited as to when I can or cant enjoy this purchase due to problems on their end. How or why I act is my choice and rightly so given I paid money for the right to play.
They severely dropped the ball on this one. Really bad PR for them considering they really wanted this to be a homerun considering what lead up to this "relaunch."
Originally posted by Distopia Maybe there's something else you could be doing besides reading posts you don't want to read?
Yeah, like reading threads that you want to read without having to weed through every 3rd one saying "ONOEZ IWANT MY MONEEZ BACK!!!!!"
*************
on topic
We get it. Early access tanked.
Rift had the best MMO launch in my memory.
WoW had one of the worst.
Where did that ultimately get them?
Nowhere. The games eventually spoke for themselves and succeeded (to varying degrees) on their own merits with our without successful launches.
If the game is great, it would be foolish to throw a temper tantrum and refund after missing several hours of game play here and there in the 1st weekend. Likewise, if the game sucks, then get a refund for that reason.
You did not purchase Early Access, you were given it for free, and an incentive to purchase maybe, but that is not what you purchased.
You purchased the full game, getting what players who purchase after launch will get, for the same price.
But for paying earlier Square Enix gave you Early Access for free, as a gift.
Judging the game on this gift, even if its a really crap gift, and whining about wanting your money back is pathetic. (Unless of course you actually just dislike the game in general, then by all means complain.)
Yes, Square Enix messed up with their gift to you, but ah well, deal with it.
Wait until launch day (27th) if you're still not happy then, get your refund.
Patience is a virtue, one most MMO players don't seem to have, like children. I'm sure instead of complaining there is something else you could be doing?
There is only ONE thing clear from your post. You like when people give you attention. You are craving for it.
People post about their disapproval and there is always this One guy who makes something big and serious out of it, while trying to look like Mr. Conscious in the process.
No one is gonna jump off a bridge here, tone down with the drama.
Oh and by the way.... for those who already purchased 1.0 and did not need to pre-order the game to play on the 27th, the incentive to purchase the game again is the early access, the mog cap and the cat doll minion.
One of the three incentives is barely delivered so far... I hope there won't be another error code on the 27th when I try to open my mailbox to retrieve my mogcap and my cat doll minion!
Originally posted by Distopia Maybe there's something else you could be doing besides reading posts you don't want to read?
Yeah, like reading threads that you want to read without having to weed through every 3rd one saying "ONOEZ IWANT MY MONEEZ BACK!!!!!"
*************
on topic
We get it. Early access tanked.
Rift had the best MMO launch in my memory.
WoW had one of the worst.
Where did that ultimately get them?
Nowhere. The games eventually spoke for themselves and succeeded (to varying degrees) on their own merits with our without successful launches.
If the game is great, it would be foolish to throw a temper tantrum and refund after missing several hours of game play here and there in the 1st weekend. Likewise, if the game sucks, then get a refund for that reason.
Who's the we you're referring to here? These posts aren't made to convince you of anything, it's simply people venting their frustration over problems with what they opted into and paid for being received.
It's not like this is a new phenomenon or something. Happens at every single release, not that I agree people deserve refunds, I don't think they should be available to anyone who pre-orders an MMO especially over launch day issues..
For every minute you are angry , you lose 60 seconds of happiness."-Emerson
That is the official launch, but Phase 4 is largely regarded as a "soft launch", same with Early Access FOR ANY GAME
You did not purchase Early Access, you were given it for free, and an incentive to purchase maybe, but that is not what you purchased.
I said this somewhere else : Did you get to play in EA for free ? Or did you pay 29.99 (or 39.99 for PS3) to gain access ? I don't know about you, but Amazon took the money out of my giftcard credit the day I pre-ordered. Sounds like I paid for it. This is not some free gift..you paid to play this. There are people who paid *Just* to play in EA (legacy who didnt have to buy the game but wanted EA)
You purchased the full game, getting what players who purchase after launch will get, for the same price.
But for paying earlier Square Enix gave you Early Access for free, as a gift.
Judging the game on this gift, even if its a really crap gift, and whining about wanting your money back is pathetic. (Unless of course you actually just dislike the game in general, then by all means complain.)
I'm glad you're here to pass judgement on all of us for being upset with a sub-par delivery of a product that's been paid for You should go work at Wal-mart in the customer returns department.
Yes, Square Enix messed up with their gift to you, but ah well, deal with it.
Wait until launch day (27th) if you're still not happy then, get your refund.
Refunds are much harder to get after official launch, just FYI. It's much easier to get one with a pre-order then a product you've already used the CD key for. In-fact some companies will refuse refunds after launch, I know Gamestop used to (and EB games when it was still around). Best Buy too.
Patience is a virtue, one most MMO players don't seem to have, like children. I'm sure instead of complaining there is something else you could be doing?
It's not about patience. There are blatant mistakes here. They screwed up by not having an actual open beta, they screwed up by combining the NA/EU servers. They screwed up by not having enough support. They screwed up by not having better communication.
Stop trying to defend everything while simultaneously demeaning peoples justified complaints.
You did not purchase Early Access, you were given it for free, and an incentive to purchase maybe, but that is not what you purchased.
You purchased the full game, getting what players who purchase after launch will get, for the same price.
Sorry, but anything that is listed on the sales description as being part of that purchase is can be a reason for purchase. Heck, the color of the font on the titles could be my reason for purchase. Stop trying to convince me what or what I was thinking when I purchased this.
I have not been able to play much this weekend at all because every time I attempted to, I could not. What I paid for has been limited as to when I can or cant enjoy this purchase due to problems on their end. How or why I act is my choice and rightly so given I paid money for the right to play.
They severely dropped the ball on this one. Really bad PR for them considering they really wanted this to be a homerun considering what lead up to this "relaunch."
Yep, no matter what people say when something is advertised as part of a promotion to sale a product that creates a contract between the company and the consumer. If it's a contest and they never award a prize to anyone, or a perk that is not delivered, then the company can face legal issues. One of the other things people are missing is that SE is not actually working to fix the problem in an intelligent way, their way of fixing it is to continuously restrict server access, then expand that access over and over by a set amount until it breaks again. Something they should have done with stress tests in beta, not during a limited release.
Originally posted by Distopia Maybe there's something else you could be doing besides reading posts you don't want to read?
Yeah, like reading threads that you want to read without having to weed through every 3rd one saying "ONOEZ IWANT MY MONEEZ BACK!!!!!"
*************
on topic
We get it. Early access tanked.
Rift had the best MMO launch in my memory.
WoW had one of the worst.
Where did that ultimately get them?
Nowhere. The games eventually spoke for themselves and succeeded (to varying degrees) on their own merits with our without successful launches.
If the game is great, it would be foolish to throw a temper tantrum and refund after missing several hours of game play here and there in the 1st weekend. Likewise, if the game sucks, then get a refund for that reason.
Who's the we you're referring to here? These posts aren't made to convince you of anything, it's simply people venting their frustration over problems with what they opted into and paid for being received.
It's not like this is a new phenomenon or something. Happens at every single release, not that I agree people deserve refunds, I don't think they should be available to anyone who pre-orders an MMO especially over launch day issues..
Speaking in terms of multiples is not an absolute. When I say "We" I am referring to myself and those who also feel the way (I can see based on the various posts that I am not alone). Do I really have to clarify that I am not speaking for everyone?
I get the venting part, but there are already so many threads on it that all say the same thing.
Oddly enough, I was never trying to imply they didn't deserve a refund. I think everyone who wants one deserves it. I am just saying, getting one over an issue that will be cleared up in a few days is a bit foolish if they would otherwise enjoy the game long term.
Comments
To your first paragraph: Yes and no. Its additional time on top of what anyone who retails the game on the 27th got, at zero extra cost. So it *is* free.
The rest, especially the last paragraph, is on point.
I bought a chocalate bar today that had 33% extra free, when i got home i discovered that the 33% extra was missing it sucks but hey what can i do, it was a free gift after all !
You don't get it. They closed the servers for maintenance to fix the login errors and the duty finder bugs and they didn't manage to fix any of those. It makes me think they are incompetent , if u want to defend them go ahead.
I can only expect it to get worse when the game "officially" releases.
I think you are confused here is what gift means
noun
<p vk_gy"="" data-mh="-1">noun: gift; plural noun: gifts1.
a thing given willingly to someone without payment; a present
We paid early because it included early access and other goodies but make no mistake we paid for all those goodies they were not given without payment
And by the way Early Access is part of the service we payed for. Thus it is a payed "benefit".
The thing is, early access is a good idea. It allows some people to beat the crowds, establish the server of their choice, and get the early leveling bottlenecks cleared to make room for the regular launch.
Problem is. When you have like one server, early access becomes as bad as any launch would be, since everyone is going on to that one (or two) different servers and negating whatever advantage early access would have provided.
That's the problem here. Early access is meant to be a way to beat the crowds on launch day. When early access is like it is now...it defeats the purpose and ticks people off.
I can understand peoples frustration in the inability to play early access because they skimped on servers and all are full.
What I cant understand is why they are taking new orders without the ability to provide those new buyers an activation code so they can at least download the game.
Do not buy this game right now, no one is getting activation codes, there has been no word on the issue at hand. You will buy the game then spend a lot of time trying to figure out the next step. Eventually you will stumble upon the countless SE forum complaints over not receiving the code and realize they never gave you a code, which inhibits you from registering and downloading the game.
Ive been through some bad launches, I like Funcom games, I played D3 ect. This one might take the cake.
Its like all of SE just shut down, no moderators (they stopped banning people asking for help luckily), no official statements, no twitter tweets or whatever. Just silence and no one able to play.
I really hope the game is worth it in the end. I know a lot of people are giving this game a second chance, and second chances in mmorpgs almost never happen. I feel they are really working hard to anger their entire "incredibly devoted" community here.
We all understand launch issues and high volume issues with tech related down time. But to take money from people and go silent with no code...and even if they did get a code (which isn't happening) your not going to be able to play.
So forget buying the game for early access, doesn't look like anyone who did is going to get to play early...and check back at launch and see if they are actually giving people the codes they buy to play the game. Right now you are going to get burned if you buy hoping for early access or even a simple code so you can download and be ready for launch.
[mod edit] In order to get Early Access did you not have to pre order the game. Early Access is a launch in my book. Whatever, keep trying to justify probably the worst launch since Vanguard or AoC.
So far your early access has consisted of what? It seems to me unstable gameplay the for two days now..
[PvX]Tempest - Check us out
1. Early Access was the 24th, beta is for fixing bugs like this not head start.
2. I purchased the game in Advance for Early Access as was promised by SE
3. A gift or a present is an object given without the expectation of payment. People who did not hand money to SE did not receive this 'gift', therefor it is not a gift.
4. Maybe wanting your money back is a bit extreme this early, but defiantly not pathetic. You are the only one pathetic.
5. dam right.
6. Instead of complaining about people complaining, Maybe YOU should find something else to do. By the way, calling other people children for something you are doing the same is hypocritical.
(I'd also like to say that please realize most MMO launches do not go smoothly such as GW2, WoW, Aion or SWTOR. If you're frustrated, take a breather while the problems are worked out. Remember your health and take a break; take a nap, drink some water, relax, read a book etc. These congestion issues will get resolved in time, unlike the game design flaws 1.0 had. The game will still be here when you get back.)
Also remember that your Early Access was extended by a number of days.
http://www.reddit.com/r/ffxiv/comments/1l2lic/nalogin_limitation_after_emergency_maintenance/
How do they mean 'extended ea'?
You Sir deserve a medal.
Lets also notice they are fixing problem that would actually ruin the whole release of the game. Why there are people complaining is mystery question.
if its a gift, its a shitty gift. i mean, if someone boxed up a fresh turd, gift wrapped it the OP is saying i have no right to complain?
bottom line for me here, along with the other issues weve dealt with i honestly think SEs support is completely incompetent. they take forever to even address an issue and frequently fail to correcf it. i cant give money to that on a monthly basis, but if you feel its worth giving money to, more power to you.
Works both ways, buddy.
That Guild Wars 2 login screen knocked up my wife. Must be the second coming!
problem is they havent fixed any of the problems yet,despite having 3 maintenances to fix those problems. Please dont post ignorant comments.
Let's get one thing clear...;
What ya'll are missing is that the cheapest and easiest, simply best, solution to congestion is repeatable fails!
I for one will have alot of fun with the tumbleweeds in a couple of weeks!
actually i can feel the madness, im mad to because i cant play, but im grateful that se is trying to fix the issues like all the time. Also i dont feel se is incompetent because they werent able to fix those bugs in all that off time because i understand the basic rules of programming. some bugs are simply hard to find and fix, and this is one of them. At work i used to work for weeks on a single bug that just didnt want to be found, even though these were smaller projects. People just had to use the bugged version in the meantime.
I really want this game to be great, may let them take another 2 days to fix the issues. I bet they are going to give out extra preorder stuff as an excuse for all the inconvenience, but even if not, i will totally enjoy the game.
Protip: just dont hate as much as you ppl do. You will enjoy your day much better, play another game in the meantime or even do other things, there is plenty you could do instead of raging about not being able to log in all day. Thats the way i handle it. I try my luck around every half an hour and if it doesnt work, i move on.
Sorry, but anything that is listed on the sales description as being part of that purchase is can be a reason for purchase. Heck, the color of the font on the titles could be my reason for purchase. Stop trying to convince me what or what I was thinking when I purchased this.
I have not been able to play much this weekend at all because every time I attempted to, I could not. What I paid for has been limited as to when I can or cant enjoy this purchase due to problems on their end. How or why I act is my choice and rightly so given I paid money for the right to play.
They severely dropped the ball on this one. Really bad PR for them considering they really wanted this to be a homerun considering what lead up to this "relaunch."
Yeah, like reading threads that you want to read without having to weed through every 3rd one saying "ONOEZ IWANT MY MONEEZ BACK!!!!!"
*************
on topic
We get it. Early access tanked.
Rift had the best MMO launch in my memory.
WoW had one of the worst.
Where did that ultimately get them?
Nowhere. The games eventually spoke for themselves and succeeded (to varying degrees) on their own merits with our without successful launches.
If the game is great, it would be foolish to throw a temper tantrum and refund after missing several hours of game play here and there in the 1st weekend. Likewise, if the game sucks, then get a refund for that reason.
There is only ONE thing clear from your post. You like when people give you attention. You are craving for it.
People post about their disapproval and there is always this One guy who makes something big and serious out of it, while trying to look like Mr. Conscious in the process.
No one is gonna jump off a bridge here, tone down with the drama.
Oh and by the way.... for those who already purchased 1.0 and did not need to pre-order the game to play on the 27th, the incentive to purchase the game again is the early access, the mog cap and the cat doll minion.
http://na.finalfantasyxiv.com/product/#aboutProductAnchor
One of the three incentives is barely delivered so far... I hope there won't be another error code on the 27th when I try to open my mailbox to retrieve my mogcap and my cat doll minion!
Who's the we you're referring to here? These posts aren't made to convince you of anything, it's simply people venting their frustration over problems with what they opted into and paid for being received.
It's not like this is a new phenomenon or something. Happens at every single release, not that I agree people deserve refunds, I don't think they should be available to anyone who pre-orders an MMO especially over launch day issues..
For every minute you are angry , you lose 60 seconds of happiness."-Emerson
Stop trying to defend everything while simultaneously demeaning peoples justified complaints.
Yep, no matter what people say when something is advertised as part of a promotion to sale a product that creates a contract between the company and the consumer. If it's a contest and they never award a prize to anyone, or a perk that is not delivered, then the company can face legal issues. One of the other things people are missing is that SE is not actually working to fix the problem in an intelligent way, their way of fixing it is to continuously restrict server access, then expand that access over and over by a set amount until it breaks again. Something they should have done with stress tests in beta, not during a limited release.
Speaking in terms of multiples is not an absolute. When I say "We" I am referring to myself and those who also feel the way (I can see based on the various posts that I am not alone). Do I really have to clarify that I am not speaking for everyone?
I get the venting part, but there are already so many threads on it that all say the same thing.
Oddly enough, I was never trying to imply they didn't deserve a refund. I think everyone who wants one deserves it. I am just saying, getting one over an issue that will be cleared up in a few days is a bit foolish if they would otherwise enjoy the game long term.