Originally posted by Traugar Please name me one subscription game that doesn't have you enter credit card information to set a sub in order to access the 30 days free. I entered my card. I didn't get charged. I won't get charged until my 30 free days are up. If I didn't have a CC and used a game card instead then I would have had to buy the game card obviously, but it is exactly the same as every other sub game on the market. This is a non issue because anyone who has ever played a sub game before would know that they had to set up a sub to start the game. The only reason EU servers were being taken down during prime time was because the servers are temporarily in the US. They did this to make it easier for them to respond to launch issues quickly. Yes, you are complaining about it, and in hindsight it might not have been the best idea but it was a decision they made with the customers in mind.
In the early days they all were that way. You buy the game, enter your key, boom 30 days. At the end of that you had to set up a sub, or use a game time card, but not before.
I'm playing the game, having a blast and have had no issues with setting up a payment. Of course... I make enough money that this type of stuff does t bother me. Honestly, to the OP, nothing you said even crossed my mind. I haven't noticed an issue with downtime as I only play AFTER WORK. I think the issue is too many folks with no lives who play these games 24/7 and find everything in the world to complain about.
Originally posted by HavekkI'm playing the game, having a blast and have had no issues with setting up a payment. Of course... I make enough money that this type of stuff does t bother me. Honestly, to the OP, nothing you said even crossed my mind. I haven't noticed an issue with downtime as I only play AFTER WORK. I think the issue is too many folks with no lives who play these games 24/7 and find everything in the world to complain about.
Did you read my post?
8pm on a Thursday night with zero notice for schedules maintenance. That is exactly when most EU players have finished work and want to play.
Or the Sunday morning maintenance which means that if you are playing say in Austraila, the maintenance will bew something like 6 or 8pm on a Sunday night?
I take it you didn't try to play Wednesday as while it happens, the US server was down for something like 14 hrs
This is a global game and I was specifically talking about the server that is called the EU server
You don't think that those that don't use credit cards and want to play weith game cards are right to cxomplain that they find themselves having to pay for another 30 days before they get the 30 they have already paid for?
I'm all for people disagreeing with me, people have different opinions all the time. But when someone has to resort to the tone you are using, accusing those with valid complaints of having no lives and implying they are lazy layabouts etc, well that says a lot for the weight of anything you have to say.
has now reached 14 pages and has had 12800 views, I would take that as a lot of people think they have got something badly wrong.
The game its self (bugs aside) is superb, but they are alienating people by this and in that thread people are starting and in some cases already got refunds due to this.
Sounds like complaining just to complain honestly. The head start was a gift to begin with. Give people free stuff and all they do is complain. Figures.
Currently Playing: ESO and FFXIV Have played: You name it If you mention rose tinted glasses, you better be referring to Mitch Hedberg.
Here's a solution: enter your info then cancel at the end of your 30 days. No permanent charge, no used up gamecard. I can't believe people are making such an enormous deal about this. Use your brains people, that's what they're there for.
All of those required cards to set up an account with the possible exception of TERA (I didn't play that one). WoW most definitely did prior to its free under level 20 thing. The only time any of them didn't require it was during a free trial. If you came into wow or the others on a trial then no you wouldn't of had to until your trial was about out, but new games don't have trials so it really doesn't compare.
Actually no, you don't. I'm afraid he's right on that one.Lets start with WoW, since it's still a subscription game:http://us.battle.net/wow/en/forum/topic/6678688497Final Fantasy is also a subscription game right now. I purchased a box through steam, never entered any credit card details.Just name any other company you like and you will see that, same with their policy on deluxe/pre order items etc, Zenimax is definitely not following the expected industry standards. Unfortunately for us, they don't improve them.
You don't now, and I even said you haven't had to since they started doing trials. However, you did have to have one at the start of BC if you didn't come in on a trial. Here is the same conversation happening at SWTOR launch where people were complaining about entering card numbers, and swearing that they had never had to do it before. Here again we have them saying that they have never done it before, and using TOR as an example of a game that they didn't. http://www.mmorpg.com/discussion2.cfm/thread/336158/30-day-of-game-time-included-Not-really.html.If you like we can go back to wow's launch and probably see people making the same complaints then.
I'm only saying what people on the official forums are saying, another couple
Wow didn't even ask for you credit card. I played it for years without a credit card.
or
WoW did not even ask for a credit card when I got the box and made an account. My 30 days was free no CC needed..that was back in Burning Crusade.
That thread is the most read thread on the forums at the moment
Originally posted by Aeonblades Sounds like complaining just to complain honestly. The head start was a gift to begin with. Give people free stuff and all they do is complain. Figures.
no it wasnt it was an enticement to pre order a piece of crap game. if they didnt give all the extra stuff they wouldnt have made any money off anyone but blind fan boys.
he game is crap it runslike crap and everyone knows it. Then they start doing all thesel ittle things that they have done on top of it. It shows that right out of the door theyre desperate to make as much money as they can up front before people realize it isnt going ot get any better.
The only saving grace of this game is the name. Some people can claim all they want theyre having a blast but I can tell theyre in the minority. Which is exactly what a lot of people said about this game, and why it will never ever survive as a subscription based on for more than a few months.
people always like comparing games, which doesnt make sense because every other game out there is free to play or out and out shut down. So keep comparing ESO to those games it makes it even more germane to the argument actually except on the whole ESO is shaping up to be one f the worst launches of a AAA MMO ever. But like I have said the list of AAA releases is very short anyway. While it might not be Vanguard bad it has done a lot of things worse than Vanguard did, but if they fail to keep the server stable then it might get to the point vanguard did. Depends on how the servers handle this weekend I would imagine. If they have to come down for another 12-15 hours at or Sunday it will be tip toeing the Vangard line when you consider all the other negative things that have happened so far.
Originally posted by wickymagee Here's a solution: enter your info then cancel at the end of your 30 days. No permanent charge, no used up gamecard. I can't believe people are making such an enormous deal about this. Use your brains people, that's what they're there for.
people are being charged a $15.00 verification charge immediately - thats the fuss
Originally posted by wickymageeHere's a solution: enter your info then cancel at the end of your 30 days. No permanent charge, no used up gamecard. I can't believe people are making such an enormous deal about this. Use your brains people, that's what they're there for.
Why cant some of you grasp not everything is done like in places such as the USA?
I have family members who do not have any form of credit cards at all.
I have friends who went through a bad patch financially and have only managed to get basic bank accounts in the uK and don't even have a proper visa debit card. These people are hard working, they save to buy a game like this, instead of blowing their money at a bar or on gym membership or whatever, they choose to play an MMO.
They budget very tightly in order to play this mmo, while you and I are eating a steak, they are eating the cheapest food they can find so that they can have a bit of pleasure.
They might only want to play with game cards, they have just forked out what to them is a lot to buy the game, thinking they had another 30 days before they would need to buy a game card. or however they intend to pay.
Many have no mopy at all in the bank and I mean no money, maybe a £1 balance. Taking a months sub out of the bank no matter for how short a period can really really affect such people.
You are right in that this shouldn't be a big deal because people paid for something and they should be able to use it without further financial commitment.
But Zenimax has made it a big deal and for every 50 people that cam fully understand why people are so concerned, there seems to be 1 that either completely misses the point or worse has zero empathy for such people.
It doesn't affect me, I can easily afford it but I empathise with those it does affect. Having dealt with people struggling financially, people who still deserve a life and a bit of pleasure,. I know what a huge stress this will be for many.
Their inexperience in running an MMO is what is causing most of this. I do agree OP your points are valid. I wonder how the console players who are unused to subs will react to these issues.
Originally posted by wickymagee Here's a solution: enter your info then cancel at the end of your 30 days. No permanent charge, no used up gamecard. I can't believe people are making such an enormous deal about this. Use your brains people, that's what they're there for.
That isn't a solution, if you read the thread and the link to the ESO site, you would understand people are being charged gametime/sub as soon a they hit Ok, after putting their details in. YOu can cancel it, but you still will be charged. Zen stated this is to check the card are legit, but instead of doing the standard £1 or 1p they did the entire sub price. So if you bought the 6 month plan your screwed. And to the poster above this is why it's a problem. On top of all of this there was NO warning and they had not stated this anywhere so alot of people are confused and annoyed by this.
I do find it strange when there are legit reasons to complain people still pretend there's nothing wrong. Might have not affected you in a major way, but it doesn't mean it isn't a problem.
Oh my god. You people must be new to the world of finance. It isn't a charge, it's a pretty authorization. Grow up and knock off the stupid conspiracy theories. Its the dumbest thing ever
Their inexperience in running an MMO is what is causing most of this. I do agree OP your points are valid. I wonder how the console players who are unused to subs will react to these issues.
The devs of ESO has experience in developing mmos since dark age of camelot
It looks like you cant enter your details, select a sub, get your 30 days then cancel your sub according to a post in the official forum
What the *** is going on? I set up my subscription plan to activate 30 days. My account status set active. After that I canceled my subscription, because I want my money back. I don't want to pay another 30 days, because I'm not sure, that I want to do it after 30 days. And at now I see, that my account status - cancelled.
Edit, he's just corrected himself, he made a mistake, he has still got his 30 days, my appologies.
Originally posted by ckeeton999 Oh my god. You people must be new to the world of finance. It isn't a charge, it's a pretty authorization. Grow up and knock off the stupid conspiracy theories. Its the dumbest thing ever
Well in the financial world people tell you about the charges first, be it in the terms or small print, they don't just do it out of the blue or they will be in store for a heap of complaints. While it isn't on a major scale, this has affected many people because they where not AWARE of the charges until they checked their accounts.
Example, paypal label it clear as day when you set up an account that they will need to do a small charge first., but even then they do 50p or less. and like i said they tell you.
Originally posted by Havekk I'm playing the game, having a blast and have had no issues with setting up a payment. Of course... I make enough money that this type of stuff does t bother me. Honestly, to the OP, nothing you said even crossed my mind. I haven't noticed an issue with downtime as I only play AFTER WORK. I think the issue is too many folks with no lives who play these games 24/7 and find everything in the world to complain about.
I love these head in the sand responses to issues that are unethical. If it aint happening to you and it doesn't affect you then it isn't an issue and everyone else is at fault because they have a problem with it. Classic..
It's always the same with things like MMOs. simple things done badly that the average 3 year old will tell you will back fire badly.
To the OP, Excellent post. You sir should be writing here, or at least be their editor in chief. My question is how does this affect their best launch ever standing?
Pardon any spelling errors
Konfess your cyns and some maybe forgiven Boy: Why can't I talk to Him? Mom: We don't talk to Priests. As if it could exist, without being payed for. F2P means you get what you paid for. Pay nothing, get nothing. Even telemarketers wouldn't think that. It costs money to play. Therefore P2W.
Where is this 30 days of free game time? The game is free. It is sitting on my hard drive right now. But I need to pay 50$ for the first 30 days of game time and then 15$ for every month thereafter.
Zenimax shouldn't get a free pass for making basic business errors, nor for not checking up on game issues and problems that plagued MMOs of the past. They're just being short sighted, and deserve to be called on it. Being stoopid should cause you some trouble.
If you are holding out for the perfect game, the only game you play will be the waiting one.
Please stay out of this thread if you have nothing valuable to say. It is not YOUR MONEY it is not YOUR BANK ACCOUNT people are entitled to keep $1 in their accounts. If at the end of the day all I have is $1 in my account and I know I wont have any charges done to the account for another 30 days it will stay at $1! I will put money in WHEN i NEED to if a company charged me a false $14.99 and I get penalties for a minus balance it is the FuQing companie's fault.
Originally posted by Rawasa Please stay out of this thread if you have nothing valuable to say. It is not YOUR MONEY it is not YOUR BANK ACCOUNT people are entitled to keep $1 in their accounts. If at the end of the day all I have is $1 in my account and I know I wont have any charges done to the account for another 30 days it will stay at $1! I will put money in WHEN i NEED to if a company charged me a false $14.99 and I get penalties for a minus balance it is the FuQing companie's fault.
If you have $1 in your account, you should probably take a break from video games. It might be time to examine your life and figure out how you got to the point where you only have $1 in your account.
Life is about choices. Spending your last $60 on a video game. probably isn't a good choice.
Originally posted by Rawasa Please stay out of this thread if you have nothing valuable to say. It is not YOUR MONEY it is not YOUR BANK ACCOUNT people are entitled to keep $1 in their accounts. If at the end of the day all I have is $1 in my account and I know I wont have any charges done to the account for another 30 days it will stay at $1! I will put money in WHEN i NEED to if a company charged me a false $14.99 and I get penalties for a minus balance it is the FuQing companie's fault.
If you have $1 in your account, you should probably take a break from video games. It might be time to examine your life and figure out how you got to the point where you only have $1 in your account.
Life is about choices. Spending your last $60 on a video game. probably isn't a good choice.
Yes time to examine my life...got 2 other bank accounts with $4000 stored in them for living expenses and other purposes..used my gaming bank account to pay for a game that wasnt supposed to cost me another 15 bucks for another 30 days, yes life is about choices therefore it was my choice to keep $1 in my gaming account to make sure that any gaming company wasnt trying to screw me over. But please publish that book of yours on how people should lead their lives. It might just be successful. "life is about choices" you said. "you should probably take a break from video games. It might be time to examine your life and figure out how you got to the point where you only have $1 in your account." wow man you could be a therapist. Just please dont charge me $15 bucks extra for sessions.
Originally posted by Rawasa Please stay out of this thread if you have nothing valuable to say. It is not YOUR MONEY it is not YOUR BANK ACCOUNT people are entitled to keep $1 in their accounts. If at the end of the day all I have is $1 in my account and I know I wont have any charges done to the account for another 30 days it will stay at $1! I will put money in WHEN i NEED to if a company charged me a false $14.99 and I get penalties for a minus balance it is the FuQing companie's fault.
If you have $1 in your account, you should probably take a break from video games. It might be time to examine your life and figure out how you got to the point where you only have $1 in your account.
Life is about choices. Spending your last $60 on a video game. probably isn't a good choice.
What an idiotic and condescending thing to say. Your making quite large assumptions about why someone might have only $1 in their bank account. It might be time to step off your high horse, examine your life, and figure out why you feel the need to treat others with such disrespect.
Comments
In the early days they all were that way. You buy the game, enter your key, boom 30 days. At the end of that you had to set up a sub, or use a game time card, but not before.
Did you read my post?
8pm on a Thursday night with zero notice for schedules maintenance. That is exactly when most EU players have finished work and want to play.
Or the Sunday morning maintenance which means that if you are playing say in Austraila, the maintenance will bew something like 6 or 8pm on a Sunday night?
I take it you didn't try to play Wednesday as while it happens, the US server was down for something like 14 hrs
This is a global game and I was specifically talking about the server that is called the EU server
You don't think that those that don't use credit cards and want to play weith game cards are right to cxomplain that they find themselves having to pay for another 30 days before they get the 30 they have already paid for?
I'm all for people disagreeing with me, people have different opinions all the time. But when someone has to resort to the tone you are using, accusing those with valid complaints of having no lives and implying they are lazy layabouts etc, well that says a lot for the weight of anything you have to say.
The main thread on TESO about subbing
http://forums.elderscrollsonline.com/discussion/67461/bank-account-being-charged#latest
has now reached 14 pages and has had 12800 views, I would take that as a lot of people think they have got something badly wrong.
The game its self (bugs aside) is superb, but they are alienating people by this and in that thread people are starting and in some cases already got refunds due to this.
Currently Playing: ESO and FFXIV
Have played: You name it
If you mention rose tinted glasses, you better be referring to Mitch Hedberg.
I'm only saying what people on the official forums are saying, another couple
Wow didn't even ask for you credit card. I played it for years without a credit card.
or
WoW did not even ask for a credit card when I got the box and made an account. My 30 days was free no CC needed..that was back in Burning Crusade.
That thread is the most read thread on the forums at the moment
no it wasnt it was an enticement to pre order a piece of crap game. if they didnt give all the extra stuff they wouldnt have made any money off anyone but blind fan boys.
he game is crap it runslike crap and everyone knows it. Then they start doing all thesel ittle things that they have done on top of it. It shows that right out of the door theyre desperate to make as much money as they can up front before people realize it isnt going ot get any better.
The only saving grace of this game is the name. Some people can claim all they want theyre having a blast but I can tell theyre in the minority. Which is exactly what a lot of people said about this game, and why it will never ever survive as a subscription based on for more than a few months.
people always like comparing games, which doesnt make sense because every other game out there is free to play or out and out shut down. So keep comparing ESO to those games it makes it even more germane to the argument actually except on the whole ESO is shaping up to be one f the worst launches of a AAA MMO ever. But like I have said the list of AAA releases is very short anyway. While it might not be Vanguard bad it has done a lot of things worse than Vanguard did, but if they fail to keep the server stable then it might get to the point vanguard did. Depends on how the servers handle this weekend I would imagine. If they have to come down for another 12-15 hours at or Sunday it will be tip toeing the Vangard line when you consider all the other negative things that have happened so far.
people are being charged a $15.00 verification charge immediately - thats the fuss
http://www.reddit.com/r/Games/comments/226ya7/elder_scrolls_online_requires_verification_charge/
EQ2 fan sites
I have family members who do not have any form of credit cards at all.
I have friends who went through a bad patch financially and have only managed to get basic bank accounts in the uK and don't even have a proper visa debit card. These people are hard working, they save to buy a game like this, instead of blowing their money at a bar or on gym membership or whatever, they choose to play an MMO.
They budget very tightly in order to play this mmo, while you and I are eating a steak, they are eating the cheapest food they can find so that they can have a bit of pleasure.
They might only want to play with game cards, they have just forked out what to them is a lot to buy the game, thinking they had another 30 days before they would need to buy a game card. or however they intend to pay.
Many have no mopy at all in the bank and I mean no money, maybe a £1 balance. Taking a months sub out of the bank no matter for how short a period can really really affect such people.
You are right in that this shouldn't be a big deal because people paid for something and they should be able to use it without further financial commitment.
But Zenimax has made it a big deal and for every 50 people that cam fully understand why people are so concerned, there seems to be 1 that either completely misses the point or worse has zero empathy for such people.
It doesn't affect me, I can easily afford it but I empathise with those it does affect. Having dealt with people struggling financially, people who still deserve a life and a bit of pleasure,. I know what a huge stress this will be for many.
More like inexperinced PR department.
That isn't a solution, if you read the thread and the link to the ESO site, you would understand people are being charged gametime/sub as soon a they hit Ok, after putting their details in. YOu can cancel it, but you still will be charged. Zen stated this is to check the card are legit, but instead of doing the standard £1 or 1p they did the entire sub price. So if you bought the 6 month plan your screwed. And to the poster above this is why it's a problem. On top of all of this there was NO warning and they had not stated this anywhere so alot of people are confused and annoyed by this.
I do find it strange when there are legit reasons to complain people still pretend there's nothing wrong. Might have not affected you in a major way, but it doesn't mean it isn't a problem.
The devs of ESO has experience in developing mmos since dark age of camelot
It looks like you cant enter your details, select a sub, get your 30 days then cancel your sub according to a post in the official forum
Edit, he's just corrected himself, he made a mistake, he has still got his 30 days, my appologies.
Well in the financial world people tell you about the charges first, be it in the terms or small print, they don't just do it out of the blue or they will be in store for a heap of complaints. While it isn't on a major scale, this has affected many people because they where not AWARE of the charges until they checked their accounts.
Example, paypal label it clear as day when you set up an account that they will need to do a small charge first., but even then they do 50p or less. and like i said they tell you.
I love these head in the sand responses to issues that are unethical. If it aint happening to you and it doesn't affect you then it isn't an issue and everyone else is at fault because they have a problem with it. Classic..
RIP Jimmy "The Rev" Sullivan and Paul Gray.
To the OP, Excellent post. You sir should be writing here, or at least be their editor in chief. My question is how does this affect their best launch ever standing?
Boy: Why can't I talk to Him?
Mom: We don't talk to Priests.
As if it could exist, without being payed for.
F2P means you get what you paid for. Pay nothing, get nothing.
Even telemarketers wouldn't think that.
It costs money to play. Therefore P2W.
If you are holding out for the perfect game, the only game you play will be the waiting one.
I've said this many times. If $15 dollars a month is going to break the bank, you might want to take a long look at your priorities.
If you have $1 in your account, you should probably take a break from video games. It might be time to examine your life and figure out how you got to the point where you only have $1 in your account.
Life is about choices. Spending your last $60 on a video game. probably isn't a good choice.
Yes time to examine my life...got 2 other bank accounts with $4000 stored in them for living expenses and other purposes..used my gaming bank account to pay for a game that wasnt supposed to cost me another 15 bucks for another 30 days, yes life is about choices therefore it was my choice to keep $1 in my gaming account to make sure that any gaming company wasnt trying to screw me over. But please publish that book of yours on how people should lead their lives. It might just be successful. "life is about choices" you said. "you should probably take a break from video games. It might be time to examine your life and figure out how you got to the point where you only have $1 in your account." wow man you could be a therapist. Just please dont charge me $15 bucks extra for sessions.
Tell me about it. *rolls eyes*