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Still unable to play...
jock3k
Member Posts: 3
I was able to play the beta fine. However since the release of the public version I've been unable to play. The game will sometimes start to load the splash screen then it crashes and I can hear the music.
Tech support have been rubbish, waiting up to 5 days at a time for a response. I've re installed three times, updated my graphics card drivers, tweaked the usersettings.txt file.
Is anyone else in this situation - I REALLY want to play it's a waste of £70 if not...
Cheers
Comments
Please share your system spec.
Also do you have issues with any other games ?
What games do you play and at what settings ?
Did you check your internet settings ? Firewall, router port forwarding , etc ...
My specs are:
------------------
System Information
------------------
Time of this report: 4/20/2014, 19:49:55
Machine name: JAMES-PC
Operating System: Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: X58A-UD3R
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz (8 CPUs), ~3.1GHz
Memory: 6144MB RAM
Available OS Memory: 6142MB RAM
Page File: 3101MB used, 9185MB available
Windows Dir: C:WINDOWS
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.02.9200.16384 32bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Sound Tab 5: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: AMD Radeon HD 6900 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6718)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: EnumPCIVEN_1002&DEV_6718&SUBSYS_E182174B&REV_00
Display Memory: 4095 MB
Dedicated Memory: 2037 MB
Shared Memory: 2058 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: BenQ G2420HDBL (Digital)
Monitor Model: G2420HDBL
Monitor Id: BNQ785F
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1267 (English)
Driver Version: 13.350.1005.0
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.2
Graphics Preemption: DMA
Compute Preemption: DMA
Driver Attributes: Final Retail
Driver Date/Size: 3/12/2014 17:10:42, 1329352 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-2458-11CF-0870-88C1BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6718
SubSys ID: 0xE182174B
Revision ID: 0x0000
Driver Strong Name: oem62.inf:cb0ae414dfb944c7:ati2mtag_NICayman:13.350.1005.0:pciven_1002&dev_6718
Rank Of Driver: 00E02001
Video Accel: ModeMPEG2_A ModeMPEG2_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeVC1_VLD
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Card name: AMD Radeon HD 6900 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6718)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: EnumPCIVEN_1002&DEV_6718&SUBSYS_E182174B&REV_00
Display Memory: 4095 MB
Dedicated Memory: 2037 MB
Shared Memory: 2058 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: BenQ G2420HDBL (Digital)
Monitor Model: G2420HDBL
Monitor Id: BNQ785F
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1267 (English)
Driver Version: 13.350.1005.0
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.2
Graphics Preemption: DMA
Compute Preemption: DMA
Driver Attributes: Final Retail
Driver Date/Size: 3/12/2014 17:10:42, 1329352 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-2458-11CF-0870-88C1BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6718
SubSys ID: 0xE182174B
Revision ID: 0x0000
Driver Strong Name: oem62.inf:cb0ae414dfb944c7:ati2mtag_NICayman:13.350.1005.0:pciven_1002&dev_6718
Rank Of Driver: 00E02001
Video Accel: ModeMPEG2_A ModeMPEG2_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeVC1_VLD
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6077 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 3/26/2010 11:30:58, 2307616 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: S/PDIF Pass-through Device (ASUS Xonar DG Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCIVEN_13F6&DEV_8788&SUBSYS_84671043&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 9/16/2010 11:41:00, 1266688 bytes
Other Files:
Driver Provider: ASUSTeK
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6077 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 3/26/2010 11:30:58, 2307616 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A022&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6077 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 3/26/2010 11:30:58, 2307616 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Speakers (ASUS Xonar DG Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCIVEN_13F6&DEV_8788&SUBSYS_84671043&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 9/16/2010 11:41:00, 1266688 bytes
Other Files:
Driver Provider: ASUSTeK
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
I play most MMOs GW2, Crysis, Tomb Raider, Theif all on Ultra settings...
Step 1: Go to any electronics retailer and buy an external hard drive. Keep all packaging and receipts.
Step 2: Back up all your data to said drive.
Step 3: Boot your computer off your Windows install disc.
Step 4: Format your boot hard drive or SSD and reinstall windows.
Step 5: Download and install all drivers and updates.
Step 6: Move all your data from the external drive back to your computer.
Step 7: Re-download all your games including ESO.
Step 8: Format your external hard drive to erase all your data off it.
Step 9: Return the external hard drive your purchased to the retailer for a full refund.
Step 10: Enjoy a computer that isn't riddled with corrupted software and most likely viruses preventing you from playing ESO.
Hope this helps! I'm not responsible for anything you screw up during this.
This games engine may not function on an 8-core cpu mate, as the game began production several years ago prior to 8-core tech being made available. You may need to go into your settings and turn off some cores for running certain games which utilize older engines.
Just spit-balling there though, I honestly don't know if that's the issue here. But I know of some people who have 8-core processors which have had to do that for specific games. Similar to how Everquest 2 came out after being developed at a time when we all used single core CPU's and they were just getting bigger and more powerful. After they started development, the industry went to multi-core processors instead and when they released the game users with dual core processors had issues running the game due to optimization issues. Only later did they add additional coding into the graphics engine after updating for it to run well on multi-core systems.
Even though ESO was only recently released, it began development almost five years ago. The engine it's built off of uses systems that were at least a year or so older than that. If the game is launching but failing in the same spot when booting up, regardless of your installs and drivers. Then it must be a hardware compatibility issue. If you're dead-set on finding out for sure then reformat the computer, update everything, and do a fresh install of ESO before any other games and software (except for required software of course). Then if you encounter the same issue you know it's a hardware compatibility problem.
Why in Earth would you want to turn off cores?
If software just uses 1 or 2 cores, then it just uses 1 or 2 cores. Turning off cores is sertainly not going to improve performance.
In fact it will actually make it worse, as the OS supports all cores, so when one game utilizes 1 or 2 cores entirely, the OS will just use the others, which it cannot do if you turn them off.
Not to mention, that I have never heard of turning off individual cores on a system. I don't think you can even do that.
If you dont know what you are talking about, I would suggest you simply not talk about it.
This isnt 2001.
Anyway - the hardware is more then capable of running the game.
I would agree with person before me, back up your system and make clean install.
In case you are unsure how to do that ask a mate that can assist or take it to shop where they can do it for you.
Problem seems to be on your side.
You could update your graphic card drivers again, I think that's not the latest version. This is assuming you haven't already updated after that dxdiag.
Best solution would to try would be completely re-installing Windows and everything. Sometimes when things won't for for unknown reason it helps.
EDIT: Things you could also try testing:
-Update your motherboard drivers if updates are available
-Try running Windows update and see if there's anything that could be updated
-Stop your firewall and antivirus software for a while, sometimes they may prevent some program from running. You should not go on without antivirus or firewall for longer periods, but having them turned off for the few minutes it takes to test if the game works without them shouldn't cause problems
-Close all programs that are not necessary and try if it runs then /EDIT
Its probably a disk or a OS (win 8) issue that you suffering from.
As some suggested, a clean installation will often solve the problem.
You could try to use the built in diskrepair tool in windows.
----
----
that's bullshit.
"believe me, mike.. i calculated the odds of this working against the odds that i was doing something incredibly stupid and i did it anyway!"
This sounds more like a software problem to me given your not getting blue screen errors and I'm assuming that your computers isn't making funny noises . You could try typing msconfig in search all programs and files and in the box that comes up disable start up programs but I doubt in this instance it will help but its worth a try first I think . Second thing to try is a system restore hopefully you will have a restore point to sometime earlier in the year .
What I think you may have to do because it could be anything causing the problem if it is software related( its a bit like searching for a needle in a haystack ) is reformat your hard drive and reinstall windows . This can be a pain because you have to reinstall your games etc but I think it will work .
Not all software will be able to utilize so many cores and unless he changed his BIOS/OS settings. Then his protocols are set to evenly distribute information across all cores. This is the basic set-up and reason for running multi-core cpu's. As this dispurses the work load and thus decreases heat build up and power consumption. Which amounts to easier heat dispersion across the whole surface of the cpu.
For example, say you have 4 cores and they are numbered 1-4 and always assign processes numerically as you suggested only utilizing certain cores that are needed. That means core one will always be running at 100%, as will core two, and depending on what you're doing cores three and four will vary. That means you will be permanently stressing two cores and heating that part of the chip and heat sink ALL the time. This leads to warping, or decreased performance as the chip gets older due to the two primary cores being stressed all the time. Multi-core processors, unless manually configured, will disperse the load across all cores. This means even distribution of heat build up for more efficient cooling as well as longer hardware life as it's less likely to tax four cores at 100% all the time.
If he's running something that isn't written to run on so many cores, then it creates windows of opportunity for errors to occur. Something in the startup processes in ESO may be clashing with this when he's starting the program causing it to crash. Conversely, you can turn off cores which are not necessary or if you really know what you're doing. You can assign/dedicate specific cores for certain programs. This prevents programs which have compatibility issues with running on so many cores, from causing errors. I do this for video games as I don't need a background application to spike in processes while playing and thus slow down my games performance.
It was just brainstorming to give the OP something else to consider besides the run of the mill "reformat because I don't know what else could be the cause," like every gamer that thinks they know something about computers says in these situations. I also did not go into detail as this is intermediate level computer hardware/software know-how. He either knows what I meant by turning off cores or he doesn't. Either way, it's not worth my time to go into implicit details as that's what college and training are for. That's why I ended my statement by recommending a reformat, just in case my mentioning of turning off cores went over his head. Unfortunately, it seems to have gone over the head of more than just the OP as shown with your reply as well as others. If you'd like more details on how and why you would practice this there's resources online that can help you in more detail.
oh really? right now the server is still down - for 6 hours again, the server has been down for 3-8 hours EVERY day this week with the exception of monday - and tomorrow there will be another maintenance again
its ridicoulos
My two cents. Try disabling your virus protection software before running the game (just to see if you can get it to run) and/or, if you are using windows, run the game in Administrator mode.
I know that my game has had a problem with AVG but it seems like either AVG or Zenimax has fixed that in the last week or so.
This isn't a signature, you just think it is.
There are some issues between ESO and Windows 8, it works for most people but some people seems to have an issue with the patcher and a file called something like awesome*something*.exe.
Try to turn off your firewall when you patch the game (you can start it once you are in the game if it works.
One option is of course to change Os to Windows 7, it seems to work for all users there but it is an expensive option unless you have a copy lying around (are are an evil software pirate and download a cracked version from pirate bay but that is illegal and not recommended by me).
It is not your hardware, others have the same issue with W8 as the thing in common.
Also, there are other threads about this on this forum, check them out.
Wont work since OP already uninstalled and reinstalled the game earlier. Any corrupted data would have been fixed then.
Thanks everyone for you replies, I had tried most of the steps listed so I've resorted to the full wipe and install again. I'm just attempting to download the game again now, so I should know by tomorrow.... :S.
I'll let you know if I manage any progress. All the help is appreciated.
don't know if any of this helps
http://segmentnext.com/2014/04/01/the-elder-scrolls-online-errors-crashes-launcher-tweaks-and-fixes/
EQ2 fan sites