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Help With Cancelling Account

rottweilerrottweiler Member Posts: 6
in Final Fantasy XI

Hi all,

Im almost done with my free month and no longer want to play, but I dont have my playonline ID since it is saved as ***** and now I cant cancel my content ID.  I have sent 2 emails to their support and heard nothing. If this keeps up, I guess I can look forward to a lifetime of monthly payments for a game I wont be playing.  Anyone have any ideas of who to contact or something I'm doing wrong? I will call their phone support sometime this week.  Thanks in advance

Comments

  • MistiMisti Member Posts: 724
    If you have a good credit card company you can always contact them and let them know you have attempted to cancel your account with this company and they will probably deny charges from them from then on.

  • SamusicSamusic Member CommonPosts: 466
    The ID should be in the back of your manual. If you still can't figure it out, call the PlayOnline Help Center.

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  • natuxatunatuxatu Member UncommonPosts: 1,364
    With the game being new and everything they are probably backed up with emails. Try giving them a call.

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