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Well sony got me...hidden stipulations on subscribing to them..BS i tell you.
hbktimf24
Member UncommonPosts: 131
I played the trial and liked it. After i completed it, it said i could subscribe and get the starter kit for free. I just read about the instant travel vehicle and thought..Ill check it out so i subscribed. Never recieved my instant travel vehicle. So i did there live chat assistance thing, and what do you know, you only get it if you purchase the retail version so evidently, you dont get the free starter kit..utter BS...... Here is the conversation. My comments didnt record for some reason. You get the gist of what i said, everything i said was polite to. They have no regard for doing the right thing. Customer service should be #1 priority.
TSR Manuel D.:Hi, my name is TSR Manuel D.. One moment please, while I read your question.
ou: ok
TSR Manuel D.: The travel vehicle is only for the store bought version of the starter kit and does not apply for the digital download.YSo i didnt get the starter kit for free then
i wouldve bought the store version if id known this, it never said so anywhere
TSR Manuel D.: The starter kit is basically the original game and JTL. It is to save you money from buying the store bought version. You just pay for the subscription when updating on the trial version.
You: So theres no way i will get the instant travel vehicle your telling me
TSR Manuel D.: Unfortunately that is correct.
You: ok.....see ya later......lost 15 dollars for nothing
TSR Manuel D.:
Is there anything else I can assist you with today ? ou: not unless you can get them to give me a instant travel vehicle, i didnt know about this hidden stipulation, other MMO's are much more coporative than sony.
TSR Manuel D.: Unfortunately not we do not have any ability to grant ingame items.
TSR Manuel D.: Thank you for visiting our Sony Online Entertainment customer support chat. Take care and have a nice day!
Comments
Instant travel device?
Guess they just took the stars out of Star Wars. Hmmm.... Must not be StarWarzy enough.
Shayde - SWG (dead)
Proud member of the Cabal.
It sounds great, so great in fact, I pitty those who canceled
I don't like it when you say things. - A Vanguard fan who does too.
09f911029d74e35bd84156c5635688c0
I got that instant travel vehicle, dunno y i wasted $19 for it
It's like the most useless thing ever.
Can't use it on Kash or Mustafar
It seems to be bugged and sends u to the wrong place sumtimes.
You cant use it in towns.
You cant use it to travel to different planets
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Don't click here...no2
Maybe that's why it's free. Nobody would actually pay money for an item you can only use in limited places at best.
Welcome to first, of many, disappointments.
A** Still Raw From Your Last SWG Subscription? Come join us at RLMMO.com
Here's a list of future responses you'll recieve to the MANY complaints/frustrations you'll have before cancelling.
"I'd like to help you, but I'm not going to."
"Working as intended"
"This is a known bug"
"Please file a ticket under the appropriate catageory" (which there won't be, then go to the first quote)
"I'm sorry our logs show no evidence" (then goto first quote)
"Please log off and do a full scan"
"Please contact tech support" (Who if there will give one of the previous quotes)
"Have you checked your video card drivers?"
"Please call SOE customer support on this number" (prepare for one of the above quotes)
"We've already spoken about this issue, go away"
"Have a nice day!" = "**** off and die you scumbag!"
"Of all tyrannies, a tyranny sincerely exercised for the good of its victims may be the most oppressive. It would be better to live under robber barons than under omnipotent moral busybodies. The robber baron's cruelty may sometimes sleep, his cupidity may at some point be satiated; but those who torment us for our own good will torment us without end for they do so with the approval of their own conscience"
CS Lewis
Heh, heh. Pathetic what we gamers are willing to put up. /sigh
I don't think that would of helped. The most visible thing to get someone to buy the Retail Starter Kit was the Spaceship. The simple fact the CSR did not say anything about /claim means that the downloaded version did not have it.
Expect more of the same, get a box of tissues and your favorite lubricant ready, its going to hurt!
I don't think that would of helped. The most visible thing to get someone to buy the Retail Starter Kit was the Spaceship. The simple fact the CSR did not say anything about /claim means that the downloaded version did not have it.
Heh, CSR's are not the sharpest knives on the rack
. A friend brought the Starter Kit from the shop to activate on his existing account but was not rewarded with the Ship. I got him to do /claim and he recieved it 
It may be different with the download, but it's worth a try at lease 
Can also try /ca. This calls the ship down if you are entitled to it.