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MAKE SURE you try before you buy!
yucklawyers
Member UncommonPosts: 240
The game itself is brilliant, almost a next-gen type game. But......
The publisher in the NA/EU, Daum are just a small cowboy rip-off company who are milking it for all it's worth.
You could get lucky, many do and never have a problem playing the game, but even as I post this, the catalogue of unsatisfactory outcomes and decisions by Daum grows every day. From zero communication and general slimeiness like prioritizing customers who haven't paid yet over paying customers in order to grab the cash, to decisions like encouraging exploit guilds. This company is failing it's players big time.
There are *still* many Conqueror Pack customers (the $100 one from the start) who have not have their tickets resolved. There is still no response to Duam supplying a T3/T4 horse in the Conqueror pack and deliberately misrepresenting it as a T5 horse. There is still no response to all those on those on the EU servers who were honest and *did not* exploit the fishing, trading and training 300% bug... or just didn't know about it. Still no resolution of the ganking issue. Still no compensation for the pets debacle where early purchasers were shafted by buying early. Now the threads have become so common complaining about the length of time taken to deal with simple support tickets, they are closing the threads in the general forum. Even closing threads critical of Daum.
A thread entitles "Daum sells a product, not a service" (not by me) has just been closed. The title describes them perfectly. A quick money grab for your cash, then nothing.
I'm not saying avoid the game, just make sure you try it with guest passes first, because if you have a problem and hand over your $30, you have an above average chance of waving goodbye to weeks and weeks of your time. Remember, no refunds.
Such a shame this wonderful game ended up with such a clueless, disrespectful company publishing it.
The publisher in the NA/EU, Daum are just a small cowboy rip-off company who are milking it for all it's worth.
You could get lucky, many do and never have a problem playing the game, but even as I post this, the catalogue of unsatisfactory outcomes and decisions by Daum grows every day. From zero communication and general slimeiness like prioritizing customers who haven't paid yet over paying customers in order to grab the cash, to decisions like encouraging exploit guilds. This company is failing it's players big time.
There are *still* many Conqueror Pack customers (the $100 one from the start) who have not have their tickets resolved. There is still no response to Duam supplying a T3/T4 horse in the Conqueror pack and deliberately misrepresenting it as a T5 horse. There is still no response to all those on those on the EU servers who were honest and *did not* exploit the fishing, trading and training 300% bug... or just didn't know about it. Still no resolution of the ganking issue. Still no compensation for the pets debacle where early purchasers were shafted by buying early. Now the threads have become so common complaining about the length of time taken to deal with simple support tickets, they are closing the threads in the general forum. Even closing threads critical of Daum.
A thread entitles "Daum sells a product, not a service" (not by me) has just been closed. The title describes them perfectly. A quick money grab for your cash, then nothing.
I'm not saying avoid the game, just make sure you try it with guest passes first, because if you have a problem and hand over your $30, you have an above average chance of waving goodbye to weeks and weeks of your time. Remember, no refunds.
Such a shame this wonderful game ended up with such a clueless, disrespectful company publishing it.
Post edited by yucklawyers on
Comments
So what exactly what is it in my post that you think is "bullshit"?
Aside from that I appreciate the heads up. A lot of people will defend a game because if they have not had the problem they don't think it exists. If only 5% are affected that is a lot but people will still argue that either it is not true or it is the players fault.
I think I will get something out of the game for the $30 regardless of needing support etc. Curious what others will say.
Wa min God! Se æx on min heafod is!
A better title would be "Make sure you try before you buy"
Are they slow on the customer support... sure, but I have seen far worse. I would rate it as average. I have submitted two tickets myself.. and both were resolved within 48 hours. The people that complain do not follow the right channels to voice their issue...
THE FORUMS ARE NOT THE MEDIUM TO VOICE CUSTOMER SERVICE ISSUES
You know they follow the wrong channels how exactly?
My experience is people resort to shaming on the forums when the "right channels" fail. Hence the proliferation of this on the Daum forums.
DON'T ASSUME BECAUSE YOU GOT DECENT SERVICE, ALL DO.
Many people seem to have mixed reviews about the game, which is probably a good thing. Some games are universally panned, but this one hasn't been so far.
Don't assume because you got lousy service, all do.
Honestly, it's like people just crawled out from under their rock and realized the sky is blue. Like everything you do in life can have it's caveats...
Jeez, why can't people learn to read?
While I don't have the inclination to verify your 'facts', referencing a forum as proof doesn't lend much credibility.
I self identify as a monkey.
“Microtransactions? In a single player role-playing game? Are you nuts?”
― CD PROJEKT RED
"My Fantasy is having two men at once...
One Cooking and One Cleaning!"
---------------------------
"A good man can make you feel sexy,
strong and able to take on the whole world...
oh sorry...that's wine...wine does that..."
I will never, ever, buy another game without trying it first, either in beta, a free trial, or jumping into F2P.
And a game that does not offer any of these choices, well, I guess I will never play them.
The world is going to the dogs, which is just how I planned it!
Tried both the NA and EU servers. NA seems more stable but still nowhere near good enough for a game you actually have to pay to play.
Pity really because I've quite enjoyed the game when I've actually been able to play the thing. They had some good ideas and it looks great, if a bit dark. But all that's pointless if you can't stay logged in.
Not going to say don't play the game but it's definately one you'll want to try first. Get hold of a 7 day pass if you can.
Don't hit the "ok - enter" button. Use the buttons below and you get right back in to character select.
Godfred's Tomb Trailer: https://youtu.be/-nsXGddj_4w
Original Skyrim: https://www.nexusmods.com/skyrim/mods/109547
Serph toze kindly has started a walk-through. https://youtu.be/UIelCK-lldo
That works occasionally, most of the time I get a message saying the authorization has expired and I have to go through the game startup, login, etc., all over again. I've decided to shelve the game for now, have other things to do that don't make me want to inflict bodily harm on my hapless mouse...