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MSI laptop running too hot help.

filmoretfilmoret Member EpicPosts: 4,906
in Hardware
Well before I go and send this laptop back to MSI was hoping there would be an easy fix or download to solve the problem. Both CPU and GPU are running at 187F and 84C when gaming.  I doubt this is normal even for a gaming laptop but IDK.  All drivers have been rolled back to factory and updated current and it still doing the same thing.  Windows 10/64

i7 5700 HQ
GTX 960m
Are you onto something or just on something?

Comments

  • QuizzicalQuizzical Member LegendaryPosts: 25,531
    If you've had it long enough for some dust to accumulate, that could be the problem.  Alternatively, if you're setting it up such that one or more air vents are blocked, that could be the problem.  Or it might just be designed to run hot and if it burns your hands, oh well.  If they advertised that it's an extra thin gaming laptop, then proper cooling wasn't their priority.

    Exactly what laptop do you have, anyway?
  • SevalaSevala Member UncommonPosts: 220
    Laptops generally are pretty terrible for heat when gaming, most everyone always ends up with a fanpad for them (in my experience). Dust is also a major factor as stated. But usually they just have poor venting, limited room for air flow, and minimal fan action going on, it just is what it is sometimes with laptops, the sacrifice for size and portability. I am not familiar with MSI's laptops, but I remember they made garbage graphic cards/hardware, but I have never re-examined their hardware, they might have improved in the last few years.

    ~I am Many~

  • filmoretfilmoret Member EpicPosts: 4,906
    edited June 2016
    Ok I contacted MSI and somehow they say its normal.  They even said it can run up to 100C and still be in acceptable parameters.  Bleh....  The 84C is hot enough Imagine 100c that can boil water.

    It is the apache GE72.  Has dual fans and even a turbo where they both run at 6300 rpm
    Are you onto something or just on something?
  • CleffyCleffy Member RarePosts: 6,414
    edited June 2016
    You can get a laptop cooler. Even though it can go up to 100C, it's never wise to constantly have it run at that temp. 84C is also very hot for that cpu. Most heat related issues are caused by what Quizzical said. Blow some compressed air through the cooling fins to find out.
    MSI support tends to be below average.
  • RidelynnRidelynn Member EpicPosts: 7,383
    Actually most modern chips are designed to run up to 100C. Almost all modern chips will also derate themselves if they start to exceed engineering limits in an attempt to prevent damage, and in severe cases will even shut themselves down if they can't stay cool enough (which is what bestever is referring to).

    If it's not throttling, your "fine" and the company will do nothing for you at all - that goes for pretty much every company (except maybe Apple, which will buy you a latte and tell you it's OK while they give your laptop a pedicure - but Apples never overheat because they have no GPUs to do so with). You can always make it better, and the cooler the better, no argument there. But you gotta expect a laptop to run hot when it's under load.
  • RusqueRusque Member RarePosts: 2,785
    Laptops will never escape the laws of thermodynamics. Sure, they're getting more powerful than ever, capable of playing like some desktops, but heat will be generated and it has to go somewhere.

  • QuizzicalQuizzical Member LegendaryPosts: 25,531
    Want better cooling in a laptop?  Add thickness and add weight to make room for it.  Some 10 lb, 1.7" thick gaming laptops are very much built to have a good cooling system.  But when you want a gaming laptop in 5 lbs and 1", you're going to have heating problems.  Lower power components not built for gaming can be plenty cool in 5 lbs and 1", though.

    84 C isn't "imminently going to die" hot.  But depending on the airflow, it might be "you don't want to use the keyboard" hot.  If you're routinely getting the ambient temperature inside the laptop quite hot, the thermal cycling that causes certainly isn't good for anything else in a laptop.  So you see why gaming laptops tend to have short life expectancies--and why I make such a huge deal out of energy efficiency for laptop video cards.
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