Howdy, Stranger!
It looks like you're new here. If you want to get involved, click one of these buttons!
Quick Links
Latest SOE PR nightmare for EQ2
Kem0sabe
Member Posts: 443
in Everquest II
Taken from the EQ2 forums:
Seems SOE decided not to warn anyone and deactivate all the SOE east servers transfering the asian players to U.S servers... without saying anything to the asian or u.s players.
No oficial responses yet, and they seem to be just ignoring the players queries on this. I wonder what PR spin they will put on this. Oo
On March 30th, SOE Merged 3 EQ2 East Asian Servers into Najena,
Mistmoore and Unrest without telling anyone on the affected servers.
Many of you have been wondering about all the wierd names and people
with ??? as last names showing up all of a sudden after the down time,
and of the many new characters that have appeared since that date.
Mistmoore and Unrest without telling anyone on the affected servers.
Many of you have been wondering about all the wierd names and people
with ??? as last names showing up all of a sudden after the down time,
and of the many new characters that have appeared since that date.
Chinese Servers were merged with Mistmoore
Taiwan Servers were merged with Najena
Korean Servers were merged with Unrest.
Seems SOE decided not to warn anyone and deactivate all the SOE east servers transfering the asian players to U.S servers... without saying anything to the asian or u.s players.
No oficial responses yet, and they seem to be just ignoring the players queries on this. I wonder what PR spin they will put on this. Oo
All ur Mountain Dew is belong to me.
Comments
lol...
SOE love you long time!
Nice try but….
Hate to burst your bubble but that is common knowledge to anyone that has been paying attention. Ever since the announcement that the company that ran SoE’s Asian servers was shutting down there has been talk on the subject. The merger will function just like the previous mergers where players will be moved in bulk and then given a choice to move to a different server once all server consolidation is completed.
Before all you gloom and doom fanatics start thinking you are smelling blood in the water I must remind you that this is more than likely part of the larger Sony restructuring that began several months back.
I would explain the ??? thing but I hope that it is obvious what is going on there.
<div><span style="width:120px; height:120px;float:left;overflow: hidden;"><a href="http://www.zowned.com/Opef"><img src="http://www.zowned.com/file/pic/user/Opef_120.jpg"; style="border: 0pt none ; margin: 10px 10px 10px 10px; width: 120px; height: 120px;"></a></span></div>
So you think dumping all the asian EQ2 players on 3 u.s servers, without warning the asian players or the u.s players is a good method of solving this issue? It has been 3 days since the surprise merger, and every gm contacted within the game refused to reply, and no posts were made in the forums explaining this.
Because from the asian players posts in the forum, they have told us that they were not warned of this, they simply tried to log on to their characters one day and found themselfs relocated to completly diferent servers in another region, without those servers beeing prepared to acept the extra numbers of characters.
And how do you think the players on the u.s servers feel, loging in one day to find their servers completly overcrowded with players speaking asian languages in chat, etc.
The issue here is not the merging of servers... it was the complete lack of warning or communication from SOE, and still people find ways to justify SOE, your amazing mangar ^^
About the ???, i would point out that the u.s client is not capable of reading chinese or tai letters/characters, so to the u.s players, all they see in the chat windows is a bunch of random symbols.
All ur Mountain Dew is belong to me.
Yeah real PR nightmare....lol.. am I the only one who doesn't care? Only haters will care as it's something they can bash SOE for. "WTFZ THEY MERGED ASIAN SERVERS OMGZZ!!1!1". Anyways, troll on if that's what makes you happy.
But the again, your not from the affected u.s servers, your playing on the gimp, half empty and gank filled pvp servers. So what do you know, eh?
All ur Mountain Dew is belong to me.
Hes not trolling, its a very valid post about a major cock up.
I swear, watching SOE is better then most TV shows.
From the EQ2 forum:
I'll start off by apologizing for not calling this out explicitly to US customers. The moves were intended to be completely seamless and would primarily impact the Asian customers who transferred over.
So, first up, who transferred over? Any of our Asian customers who are dedicated to EverQuest II and interested in playing on an English-language server. Will this disrupt your server's economy? No. For characters or guilds that did have more coin than was determined to be within the average range for the destination server's economy, they were capped out, which didn't occur to more than a small handful of characters.
Why did we do it? Because we wanted to provide an opportunity for those customers who wanted to continue playing EverQuest II to do so. This also has the positive side-effect of bolstering the off-peak population on a few of our servers
Was this intended to slip by unnoticed? Not at all. I'll take the blame for dropping the ball on the information front; I honestly thought this transfer was still a ways off, and it was my bad for reading the wrong date on the transfer. This was announced to the customers we thought it would really impact (i.e. those who had to transfer to a new server) some time ago, and it should have been communicated at the very least to the destination servers as well.
The new players will be held to the same standard as existing players. If they break the rules of conduct, they will be banned. I'm not going to comment on the racist remarks from those in this thread, which I will immediately and permanently ban for if I see any more of them.
The boxes and other strange characters you are seeing will be going away. At the moment, they are still able to use characters not in the English alphabet in a few places, and that is a bug that will be smashed as soon as possible. Again, I apologize for dropping the ball on communicating the downtime and transfers, but you should really not notice much of a difference overall in your play experience
Ryan "Blackguard" Shwayder
In sum, it was an accidental miscommunication ... but it's a positive thing. Isn't everything? *cough*
Another comedic misstep by SOE. Idiots running the company, idiots paying them a monthly fee to be walked upon. It's funny to observe on the outside, but at what point does SOE stop and realize how mismanaged they are?
Because every budget mmorpg in China has more players than all the SOE mmorpg´s combined. Each one of NCsoft´s mmorpg´s have had several times the total number of players of all the soe mmorpg´s combined. Oh, shall we mention WoW in case you misspelled and meant the largest north american mmorpg developer, or most sucessfull north american mmorpg.
Seriously jodokai, even you after how hard you critised Turbine for their handling of DnDO can see how Huge a blunder this was by part of SOE, wouldnt you think that creating even a temporary server would have been better than dumping all these players on 3 already full u.s servers? without even a warning to the playerbase of those servers?
This is not a EQ2 bashing thread or post, wich is a game i respect, and respect its developers for trying so hard to improve it. I just wished to call atention to the fact that SOE is starting to pull the same stunts it pulled with SWG, and that ruined that game for the majority of its fans, myself included.
All ur Mountain Dew is belong to me.
I can laugh and laugh and laugh, you can pay and pay and pay. A fool and his money are soon parted. Where's your $15? In SOE's coffers. Where is your pride? In SOE's back pocket.
Blizzard has stomped a mudhole in SOE and walked dry. All 7 of SOE's MMO's, or however many they've shoveled out, can't compete with WoW as a whole. I won't even get into the asian market, SOE can't even get EQ2 to stick over there....their flagship MMO is a bust.
Kemo, SOE has more MMO's than any other company, by default they have more developers than any other company, and while I have no difinitive proof, if I were a betting man, I'd bet they're the richest (even if all their money doesn't come from MMO's).
As far as NCSoft, City of Heroes doesn't have the numbers EQ2 does, let alone all SOE's MMO's combined.
But all of that is secondary. My main point was to bash a moron like Maldach that would call people stupid because they enjoy a game he's never played and only bashes it because he isn't intelligent enough to realize, just because his favorite game is WoW, that doesn't mean every other MMO is trash.
As far as SOE messing up, yep they screwed up and they admited it, but really who cares? So what they didn't tell us the Asians were coming to our servers (and I don't believe for a SECOND that they didn't tell the Asians, since it was announed awhile ago those servers were shutting down)? What impact did it have on the US servers? ZERO...Oh wait, a couple of ??? characters, and boy would that just ruin my whole gaming experience.
The truth is, Blackheart could forget to tie his shoes and everyone around here would spin that to mean EQ2 is dying and SOE is bankrupt. You people (not you specificly Kemo but a lot of people here) should be working for SOE, you're better spin doctors than SOE's PR anyday.
Yes I bash Turbine, but let's put things into perspective: Turbine started off by lying to the die hard fans that always appear when a game is first announed but in far off development. Then they create a game with nothing to it but a name. Or we could even go back further, let's look at AC2. The release an expansion and promise more expansions would be coming. They let that sit on the shelves for a few months to milk as much profit as they can from the sale of that expansion and then announce the closeure of the game. You tell me which one sounds worse: Adding a few non-english speaking people to a server, or the events I just described.
What kills me even more, is that CCP (makers of Eve Online) has alowed players to use Real Life dollars to buy in game credits, as long as CCP gets their cut, LONG before the station exchange came out, CCP gets voted best company by the people here, and SOE is satan. If you can't see the biased there, you just don't want to.
The problem i saw was the lack of comunication and how it afected the players, and indeed it has, one of those servers atl east has a strong aussie community, wich plays in the same timezone as these asian players, now they will have to deal with massiave influx of asian players wich by nature tend to segregate themselfs apart from the the english speaking community, as we well saw in FFXI. All this will lead to racism and racist remarks are already abound in oficial forums, wich is quite sad to be honest.
Nothing to speak of the fact that the player driven economy might be unbalanced by the influx of new crafters.
At the end of the day, i believe this decision was ill advised and somewhat rushed. I hope the asian players are ofered a chance to migrate to a new server. As i said, lack of communication and no solution has been presented beyond the usual pr spin SOE is putting on this.
Anyways, i admit the topic of the thread was more inflamatory than it should have been, but beeing one of the afected players, well, i kinda freaked out when i saw all the weird writing spamming the trade channel.
All ur Mountain Dew is belong to me.
They annouced that quite awhile ago. I don't even read the official forums and I knew that was coming weeks ago. Everyone had plenty of warning on it.
- Scaris
"What happened to you, Star Wars Galaxies? You used to look like Leia. Not quite gold bikini Leia (more like bad-British-accent-and-cinnamon-bun-hair Leia), but still Leia nonetheless. Now you look like Chewbacca." - Computer Gaming World
I find the statement that it negatively affects the asian players mainly, and not the US players, to be pompous and false.
It affects immersion when new high level characters are dumped into an existing virtual world.
It affects community when new high level characters are dumped into an existing virtual world, especially when they won't communicate in the English language, the defined user language of that exsiting virtual world.
It affects economy and the value of higher end valuable items when more of them are dumped into an existing virtual world.
All affected US players should be offered a 100% free transfer to a server of their choice with 100% of their belongings or they are getting the shaft.
"We feel gold selling and websites that promote it damage games like Vanguard and will do everything possible to combat it."
Brad McQuaid
Chairman & CEO, Sigil Games Online, Inc.
Executive Producer, Vanguard: Saga of Heroes
www.vanguardsoh
Some of you guys really ought to make a distinction between the game and the company. Love the game all you want. This thread has nothing to do with the game itself, and it's not necessary or desirable to simply mount a continual blanket defense of anything and everything this company does. How does that help you or anyone from a consumer standpoint. If you simply accept any level of treatment as a consumer, what do you expect to get.
SOE admits they screwed up here (again). They admit they told the people on the Asian servers but forgot to tell the people on the U.S. servers. There's no dispute about this being announced long ago - it wasn't, and even SOE admits that.
However, this is becoming a tired refrain: "oh gee, we forgot, we're sorry". Either they lie or they're inept. You pick.
I have to give Blackguard huge credit for this statement. I played SWG for a long time, and I never saw anything like this from them. They would never have come forward like this and said "It's my fault."
It is still a huge mistake, though. SWG at least got their dates right and gave Asian and American (and Asian-American?
) customers the word well in advance. Smart customers could have actually seen this coming if they were paying attention to SOE pulling SWG off Asian servers.
ROFL. Huge credit. I would not be surprised if this peon "Blackguard" didn't even have a clue. It is more likely that he was the scapegoat for someone farther up the chain who simply didn't care enough to tell anyone.
Hey Smedley. I thought the buck stopped with you. Where is the post from you, appologizing to your playerbase?
Okay then why aren't you on the WoW forums talking about how inept they are for all their downtime when the game was first released? Sure chalk it off, to "They didn't expect that many people", well for that statement to be valid, Bilzzard has to be stupid in that they didn't do the market reseach properly...Or that statement is crap and Blizzard is inept and can't make a stable server. In fact they STILL have a wait queue. Yet you don't say a word about that, why is that Wickes?
Why aren't you on the Eve Online forums saying how unscrupulous CCP is for allowing players to indirectly by ingame credits with real life money. CCP supports is as long as CCP gets their cut. Why aren't you there Wickes? Anytime someone says something negative about SOE, here you are.
SOE is supposed to be the money hungry corpoate bastard that cares nothing about anything but money, and yet you can get their flagship MMO for free...Blizzard is still charging $50 for their MMO, where are you comments about that Wickes? You imply that I mindless defend the company about everything, maybe I woudn't have to if people like you would stop acting like SOE is satan every time they do anything while ignoring the rest of the MMO makers.
The truth is, however, I know that SOE is evil, I just realize they aren't any more evil than every other MMO maker out there.