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Big Brother's Watching - Blizzard Culling Toxic Players Via Social Media Vigilance - Overwatch Video

SystemSystem Member UncommonPosts: 12,599
edited January 2018 in Videos Discussion

imageBig Brother's Watching - Blizzard Culling Toxic Players Via Social Media Vigilance - Overwatch Videos - MMORPG.com

Blizzard's Jeff Kaplan has taken to the airwaves with the latest Developer Update for Overwatch. In this edition, Kaplan reinforces the team's commitment to removing toxic players from the game and that they've been making strides to that end. One of newer methods for doing so is by perusing social media including YouTube.

Read the full story here


JeffSpicoli[Deleted User]
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Comments

  • CanibalolerCanibaloler Member UncommonPosts: 136
    maybe ... just saying... Its just the F*** matchmaking that you cant fix. This is the top reason to get ppl mad in the game joining a competitive match and have a troll or a thrower in your team or the latest a smurf account that want to loose to stay low and play with hes friends. Come on Jeff.. Fix it or give up already.. Besides that I don't have the hardware to record every f*** single game to help you find the toxic players. Are you planning to upgrade our S** rigs for that?
    Capodecina
  • cheyanecheyane Member LegendaryPosts: 9,404
    Why can't people exercise self control. Is it so hard even when you're mad to avoid cursing and issuing death threats or abusing people verbally and calling them names. What has happened to people that they feel they can use such language and abuse others on the internet. Why shouldn't companies get rid of those people?
    KyleranDarkpigeonSovrath[Deleted User]CazrielinfomatzValdheimk61977
    Garrus Signature
  • RolanStormRolanStorm Member UncommonPosts: 198

    cheyane said:

    Why can't people exercise self control. Is it so hard even when you're mad to avoid cursing and issuing death threats or abusing people verbally and calling them names. What has happened to people that they feel they can use such language and abuse others on the internet. Why shouldn't companies get rid of those people?



    1. They are crazy. I am serious. For every moron who just does it 'for fun' there are two sick ones.
    2. No idea. They should.
  • AkulasAkulas Member RarePosts: 3,029
    Some people troll on purpose for the reactions

    This isn't a signature, you just think it is.

  • ScotScot Member LegendaryPosts: 24,439
    "Overwatch developers have been cagey about defining exactly what toxic activity is and how/where they are looking for it."

    Anything they don't like, if you disparage the game that could be regarded as "toxic".
    Wraithone
  • CapodecinaCapodecina Member UncommonPosts: 30
    Welcome to the People’s republic of Overwatch
    ScotJeffSpicoliWraithonemalikhigh1978
  • JunglecharlyJunglecharly Member UncommonPosts: 167
    PhryCanibalolerScotJeffSpicoliAlomarinfomatzmalikhigh1978
  • PhryPhry Member LegendaryPosts: 11,004
    Awesome film!
  • josko9josko9 Member RarePosts: 577
    Overwatch and pretty much all Blizzard's games are games for kids. It's easy to understand why Blizzard's playerbase is by far the most toxic out there.

    Unless they start developing something for the mature audience I don't see that changing. At least they should stop complaining, they are embarrassing themselves, because it's clearly their fault.
    SinsaiSiphaedcmacqLeguma11
  • AvarixAvarix Member RarePosts: 665
    I'm torn on this. I like the idea of getting rid of toxic people. A lot of games need this badly. I feel like this is crossing a line, or getting extremely close to crossing one though.

    Reminds me of this: In grade school I got in trouble one weekend. I was caught with a friend smoking by his Aunt. This happened on a Saturday. When I got to school on Monday the Principal called me into his office. He had heard about what happened and I got in trouble with him, and he gave me a week of detention. I was outraged. What did what I do on the weekend have to do with school? It felt extremely unfair.

    This feels a lot like that. If it happens in Overwatch, or any Blizzard game, then by all means go crazy. Outside of that though...
    JeffSpicoli
  • RenoakuRenoaku Member EpicPosts: 3,157
    Good because Smite is the most toxic game that doesn't even try to address the toxicity, but its great to see Blizzard, and Riot Games doing something about it, DOTA 2, also has the same type of toxicity.

    Both Smite & DOTA 2 are great though but only if you play with friends, guild, do Pre-Mades, or Esports then you wont encounter these issues.
    Aeander
  • TheocritusTheocritus Member LegendaryPosts: 10,014
    edited January 2018
    WHen I saw how bad WoW's community was, I had no interest in Overwatch or any other Blizzard product....Also DOTAs tend to draw the worst kind of player.
    Alomar
  • KyleranKyleran Member LegendaryPosts: 44,060
    edited January 2018

    Scot said:

    "Overwatch developers have been cagey about defining exactly what toxic activity is and how/where they are looking for it."



    Anything they don't like, if you disparage the game that could be regarded as "toxic".




    If someone is playing a game, they probably shouldn't be disparaging it to others in a match, they should just not play if they don't like it.

    I recall my first MMORPG, Lineage 1 had heavy moderation of chat channels. (As well as in game behavior)

    Players could not get away with any sort of extremely bad behavior including bad mouthing the game in global chat. (Which only players level 35 and above could access)

    As global chat was the primary mean for players to sell their goods, few were willing to risk long term bans by abusing it.

    In fact, players would get chat banned for mentioning the name of another MMO in global.

    When I quit the game I decided to drop a bunch of scrolls (which persisted for 2 weeks) all around the game world promoting players to move to DAOC.

    As there was a limit of like 10 or so per player, I dropped them on all 3 of my accounts.

    Yep, as I expected they would (as their actions were consistent), they didn't just chat ban, they perma banned all 3 accounts from ever logging in again.

    A year or so later I did reach out and ask for the accounts to be reinstated but they politely, but unequivocally declined to reconsider.

    No harm, no foul, it's what I deserved.


    [Deleted User]

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  • lahnmirlahnmir Member LegendaryPosts: 5,054
    Kyleran said:

    Scot said:

    "Overwatch developers have been cagey about defining exactly what toxic activity is and how/where they are looking for it."



    Anything they don't like, if you disparage the game that could be regarded as "toxic".




    If someone is playing a game, they probably shouldn't be disparaging it to others in a match, they should just not play if they don't like it.

    I recall my first MMORPG, Lineage 1 had heavy moderation of chat channels. (As well as in game behavior)

    Players could not get away with any sort of extremely bad behavior including bad mouthing the game in global chat. (Which only players level 35 and above could access)

    As global chat was the primary mean for players to sell their goods, few were willing to risk long term bans by abusing it.

    In fact, players would get chat banned for mentioning the name of another MMO in global.

    When I quit the game I decided to drop a bunch of scrolls (which persisted for 2 weeks) all around the game world promoting players to move to DAOC.

    As there was a limit of like 10 or so per player, I dropped them on all 3 of my accounts.

    Yep, as I expected they would (as their actions were consistent), they didn't just chat ban, they perma banned all 3 accounts from ever logging in again.

    A year or so later I did reach out and ask for the accounts to be reinstated but they politely, but unequivocally declined to reconsider.

    No harm, no foul, it's what I deserved.


    BAD kitty! BAD!!

    /Cheers,
    Lahnmir
    [Deleted User]
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    Kyleran on yours sincerely 


    'But there are many. You can play them entirely solo, and even offline. Also, you are wrong by default.'

    Ikcin in response to yours sincerely debating whether or not single-player offline MMOs exist...



    'This does not apply just to ED but SC or any other game. What they will get is Rebirth/X4, likely prettier but equally underwhelming and pointless. 

    It is incredibly difficult to design some meaningfull leg content that would fit a space ship game - simply because it is not a leg game.

    It is just huge resource waste....'

    Gdemami absolutely not being an armchair developer

  • RenoakuRenoaku Member EpicPosts: 3,157
    Kyleran said:

    Scot said:

    "Overwatch developers have been cagey about defining exactly what toxic activity is and how/where they are looking for it."



    Anything they don't like, if you disparage the game that could be regarded as "toxic".




    If someone is playing a game, they probably shouldn't be disparaging it to others in a match, they should just not play if they don't like it.

    I recall my first MMORPG, Lineage 1 had heavy moderation of chat channels. (As well as in game behavior)

    Players could not get away with any sort of extremely bad behavior including bad mouthing the game in global chat. (Which only players level 35 and above could access)

    As global chat was the primary mean for players to sell their goods, few were willing to risk long term bans by abusing it.

    In fact, players would get chat banned for mentioning the name of another MMO in global.

    When I quit the game I decided to drop a bunch of scrolls (which persisted for 2 weeks) all around the game world promoting players to move to DAOC.

    As there was a limit of like 10 or so per player, I dropped them on all 3 of my accounts.

    Yep, as I expected they would (as their actions were consistent), they didn't just chat ban, they perma banned all 3 accounts from ever logging in again.

    A year or so later I did reach out and ask for the accounts to be reinstated but they politely, but unequivocally declined to reconsider.

    No harm, no foul, it's what I deserved.


    Most of the time general toxicity if you actually apologize for it in a game like League OF Legends and have had an account in good standing for quite a while they won't life ban you for saying something hateful, but look at Tyler 1 for example, and people who constantly say Drink Bl**** to other people without thinking that someone who is suicidal might actually do this, or might do worse in Real Life including harming others.

    There are very few companies I know who wouldn't give players  a chance, these games were not marketed in the United States, or Korean Games, and the games that actually did this are dying, and will be dead shortly I've known of a few smaller indie companies including two servers that closed down 15+ years ago by just banning peoples accounts for even one violation a first time, even in some cases making mistakes.

    Usually, Korean game companies will not life ban just for one incident, for example I joked around in an NCsoft chat once pretended to sell in-game gold to people who were bitching about it just one time as a joke (Account was suspended, but they gave me the account back when I told them it was a joke because peeps were bitching in chat about it and they simply said not to do it again.
  • JeffSpicoliJeffSpicoli Member EpicPosts: 2,849
    Like Iv said in the past, Blizzard needs to focus more on getting their next WOW expansion out the door and less time on snowflake's feelings. Doesn't every game have a option to turn off ingame chatter? I dont play Overwatch but id assume it does, USE IT! With that said Its blizzards game, and if their rules state no profanity or abusive chat than by all means shut em down blizz, But threatening to track people down via social media.... These are scary waters we are entering people. Very scary.  Then again  iv never played the game and i have no idea whats actually being said, Are we talking death threats and doxxing?




     
    • Aloha Mr Hand ! 

  • SovrathSovrath Member LegendaryPosts: 32,939
    Avarix said:
    I'm torn on this. I like the idea of getting rid of toxic people. A lot of games need this badly. I feel like this is crossing a line, or getting extremely close to crossing one though.

    You might not be aware of this but companies do this for new hires.

    we did this once. And we're glad, the guy was sick.

    That's why some people have separate social media accounts for people they know and use completely different names/handles.
    JeffSpicoli
    Like Skyrim? Need more content? Try my Skyrim mod "Godfred's Tomb." 

    Godfred's Tomb Trailer: https://youtu.be/-nsXGddj_4w


    Original Skyrim: https://www.nexusmods.com/skyrim/mods/109547

    Try the "Special Edition." 'Cause it's "Special." https://www.nexusmods.com/skyrimspecialedition/mods/64878/?tab=description

    Serph toze kindly has started a walk-through. https://youtu.be/UIelCK-lldo 
  • btdtbtdt Member RarePosts: 523
    cheyane said:
    Why can't people exercise self control. Is it so hard even when you're mad to avoid cursing and issuing death threats or abusing people verbally and calling them names. What has happened to people that they feel they can use such language and abuse others on the internet. Why shouldn't companies get rid of those people?
    Considering that we live in a world where shooting people is the norm, I don't see profanity as having any shock value these days.  It has so permeated the fabric of our lives that it might as well be considered proper English.

    I don't know about you, but I haven't gone through a single day without hearing a curse word... even in church it's used.

    Self control is a two-way street... the recipients response is often just as much in need of self control as the perpetrator.  After all, you are the one giving his/her words power over you, not the other way around.
    [Deleted User]
  • JeffSpicoliJeffSpicoli Member EpicPosts: 2,849
    Sovrath said:
    Avarix said:
    I'm torn on this. I like the idea of getting rid of toxic people. A lot of games need this badly. I feel like this is crossing a line, or getting extremely close to crossing one though.

    You might not be aware of this but companies do this for new hires.

    we did this once. And we're glad, the guy was sick.


    Let me guess he was wearing a MAGA hat ? Phewwww good thing you didnt hire that Nazi.....
    Wraithone
    • Aloha Mr Hand ! 

  • AvarixAvarix Member RarePosts: 665
    Sovrath said:
    Avarix said:
    I'm torn on this. I like the idea of getting rid of toxic people. A lot of games need this badly. I feel like this is crossing a line, or getting extremely close to crossing one though.

    You might not be aware of this but companies do this for new hires.

    we did this once. And we're glad, the guy was sick.

    That's why some people have separate social media accounts for people they know and use completely different names/handles.
    I understand that, and I am okay with things like morality clauses. It's something you accept and sign up for in certain positions. Especially if you're representing an entire brand. However, I didn't sign up for that when I bought Overwatch. I shouldn't be banned in Overwatch because I called my cousin a bitch on Facebook.

    This is taking things too far. I don't trust Blizzard as the morality police of my entire life, and I didn't sign up for that when I purchased their game.
    JeffSpicoli
  • HarikenHariken Member EpicPosts: 2,680
    LOL man i used to love these online shooter's back in the late 90's. But today every time i her about these game's its all about the asses running around in them. Good luck trying to change that now. Its just to late for this genre. When i played them back in the 90's you could make private servers or have lan parties which were the only way to play them. Had a group of 15 to 20 real life friends that we only played with. The lan parties were a blast on the weekends. Really miss those days.
  • SovrathSovrath Member LegendaryPosts: 32,939
    thunderC said:
    Sovrath said:
    Avarix said:
    I'm torn on this. I like the idea of getting rid of toxic people. A lot of games need this badly. I feel like this is crossing a line, or getting extremely close to crossing one though.

    You might not be aware of this but companies do this for new hires.

    we did this once. And we're glad, the guy was sick.


    Let me guess he was wearing a MAGA hat ? Phewwww good thing you didnt hire that Nazi.....
    Not sure what the issue is, companies do this.

    This particular guy gave the interviewers an odd vibe but they couldn't put their finger on what they were getting.

    So they did a search, found his social media, found all sorts of things that were more than red flags but burning red flags and decided not to hire him.

    This is not new.
    [Deleted User]JeffSpicoli
    Like Skyrim? Need more content? Try my Skyrim mod "Godfred's Tomb." 

    Godfred's Tomb Trailer: https://youtu.be/-nsXGddj_4w


    Original Skyrim: https://www.nexusmods.com/skyrim/mods/109547

    Try the "Special Edition." 'Cause it's "Special." https://www.nexusmods.com/skyrimspecialedition/mods/64878/?tab=description

    Serph toze kindly has started a walk-through. https://youtu.be/UIelCK-lldo 
  • SiphaedSiphaed Member RarePosts: 1,114

    Avarix said:


    Sovrath said:


    Avarix said:

    I'm torn on this. I like the idea of getting rid of toxic people. A lot of games need this badly. I feel like this is crossing a line, or getting extremely close to crossing one though.




    You might not be aware of this but companies do this for new hires.

    we did this once. And we're glad, the guy was sick.

    That's why some people have separate social media accounts for people they know and use completely different names/handles.


    I understand that, and I am okay with things like morality clauses. It's something you accept and sign up for in certain positions. Especially if you're representing an entire brand. However, I didn't sign up for that when I bought Overwatch. I shouldn't be banned in Overwatch because I called my cousin a bitch on Facebook.

    This is taking things too far. I don't trust Blizzard as the morality police of my entire life, and I didn't sign up for that when I purchased their game.



    You really didn't watch the video or understand what the guy was saying Blizzard does, huh?

    They go to YouTube videos of OVERWATCH being played. The toxicity is done in-game -in Overwatch- but was recorded and posted on YouTube. So the action that Blizzard takes against the individual has absolutely NOTHING to do with their Social Media activities or anything outside the game. The action has to do with their actions within the game, that just so happen to be posted on a website outside the game. But it is still their in-game activities that define the actions that Blizzard takes against them.


  • SovrathSovrath Member LegendaryPosts: 32,939
    Siphaed said:

    Avarix said:


    Sovrath said:


    Avarix said:

    I'm torn on this. I like the idea of getting rid of toxic people. A lot of games need this badly. I feel like this is crossing a line, or getting extremely close to crossing one though.




    You might not be aware of this but companies do this for new hires.

    we did this once. And we're glad, the guy was sick.

    That's why some people have separate social media accounts for people they know and use completely different names/handles.


    I understand that, and I am okay with things like morality clauses. It's something you accept and sign up for in certain positions. Especially if you're representing an entire brand. However, I didn't sign up for that when I bought Overwatch. I shouldn't be banned in Overwatch because I called my cousin a bitch on Facebook.

    This is taking things too far. I don't trust Blizzard as the morality police of my entire life, and I didn't sign up for that when I purchased their game.



    You really didn't watch the video or understand what the guy was saying Blizzard does, huh?

    They go to YouTube videos of OVERWATCH being played. The toxicity is done in-game -in Overwatch- but was recorded and posted on YouTube. So the action that Blizzard takes against the individual has absolutely NOTHING to do with their Social Media activities or anything outside the game. The action has to do with their actions within the game, that just so happen to be posted on a website outside the game. But it is still their in-game activities that define the actions that Blizzard takes against them.
    well, there you go, not even their own private social media.

    Good on them.
    Like Skyrim? Need more content? Try my Skyrim mod "Godfred's Tomb." 

    Godfred's Tomb Trailer: https://youtu.be/-nsXGddj_4w


    Original Skyrim: https://www.nexusmods.com/skyrim/mods/109547

    Try the "Special Edition." 'Cause it's "Special." https://www.nexusmods.com/skyrimspecialedition/mods/64878/?tab=description

    Serph toze kindly has started a walk-through. https://youtu.be/UIelCK-lldo 
  • AvarixAvarix Member RarePosts: 665

    Sovrath said:


    Siphaed said:



    Avarix said:




    Sovrath said:




    Avarix said:


    I'm torn on this. I like the idea of getting rid of toxic people. A lot of games need this badly. I feel like this is crossing a line, or getting extremely close to crossing one though.







    You might not be aware of this but companies do this for new hires.

    we did this once. And we're glad, the guy was sick.

    That's why some people have separate social media accounts for people they know and use completely different names/handles.




    I understand that, and I am okay with things like morality clauses. It's something you accept and sign up for in certain positions. Especially if you're representing an entire brand. However, I didn't sign up for that when I bought Overwatch. I shouldn't be banned in Overwatch because I called my cousin a bitch on Facebook.

    This is taking things too far. I don't trust Blizzard as the morality police of my entire life, and I didn't sign up for that when I purchased their game.






    You really didn't watch the video or understand what the guy was saying Blizzard does, huh?



    They go to YouTube videos of OVERWATCH being played. The toxicity is done in-game -in Overwatch- but was recorded and posted on YouTube. So the action that Blizzard takes against the individual has absolutely NOTHING to do with their Social Media activities or anything outside the game. The action has to do with their actions within the game, that just so happen to be posted on a website outside the game. But it is still their in-game activities that define the actions that Blizzard takes against them.


    well, there you go, not even their own private social media.

    Good on them.



    I watched the video. All I heard him say is they comb social media sites looking for toxic behavior. If it's only for in-game activities then I am fine with that. My mistake.
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