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A lesson perhaps?

I've scanned through a lot of the posts here and there seems to be a lot of vitriol being tossed at SOE, not all of of it undeserved.  I certainly hope that Smed and the other executives at SOE don't turn a blind eye to it.  In the past, they've passed these folks off as whiners, gankers, exploiters and the like.  That, too, is not entirely undeserved.

This could, with the right decisions, turn out in SOE's favor simply by taking all this is, having a nifty board meeting  and saying, "What can we do to fix this problem we have with image?"  Some in that meeting will poo poo the idea that there is an image problem, some will dismiss it using the aforementioned appelations, and some might take it to heart. 

Vanguard could, and, in my never-so-humble opinion, should be the vehicle for that change.  It is shaping up to be an excellent game.  Brad McQuaid, while actively making the games, has never steered me wrong.  I enjoyed the original EQ...up to a point.  In fact, I was a beta tester for the original EQ and was amazed by the complexity and size of the game world.  I, for one, am willing to trust Mr McQuaid to not steer me wrong again. 

Here's hoping the healing can begin...


Comments

  • Neurox1Neurox1 Member Posts: 260


    Originally posted by Trystan365
    I've scanned through a lot of the posts here and there seems to be a lot of vitriol being tossed at SOE, not all of of it undeserved.  I certainly hope that Smed and the other executives at SOE don't turn a blind eye to it.  In the past, they've passed these folks off as whiners, gankers, exploiters and the like.  That, too, is not entirely undeserved.

    This could, with the right decisions, turn out in SOE's favor simply by taking all this is, having a nifty board meeting  and saying, "What can we do to fix this problem we have with image?"  Some in that meeting will poo poo the idea that there is an image problem, some will dismiss it using the aforementioned appelations, and some might take it to heart. 

    Vanguard could, and, in my never-so-humble opinion, should be the vehicle for that change.  It is shaping up to be an excellent game.  Brad McQuaid, while actively making the games, has never steered me wrong.  I enjoyed the original EQ...up to a point.  In fact, I was a beta tester for the original EQ and was amazed by the complexity and size of the game world.  I, for one, am willing to trust Mr McQuaid to not steer me wrong again. 

    Here's hoping the healing can begin...



    i resent that statement ... my opinion towards SOE .. and MOST peoples have nothing to do with ganking ... whining ... cheating ... griefing or exploiting or any of that junk ...

    If you had experienced the same thing many others like me have  which are:

    SOE charging me for months and months on my credit card after i cancelled then refusing to give me a refund ..

    SOE lying about the state of the game and its future to sell expansions ..

    SOE making veteran star wars fan SWG veterans pay $39 for the game .. and 20$ for each expansion and then making us pay that all over again just to have a second character on our server ...

    then forcing us to quit the game by destroying everything we worked hard for ... and then selling the game for $19 with the expansions and marketing it to players of WOW ... or giving them the opertunity to buy all five games at $39 dollars .. with 2 months free access ...

    screwing over players of planetside and matrix online the same way ....

    and many many other things ...

    i cant wait till they start screwing vanguard subscribers for money overcharging them like AOL does ... we'll see who " hates soe" and who doesnt after that

  • Trystan365Trystan365 Member Posts: 23


    Originally posted by Neurox1

    i resent that statement ... my opinion towards SOE .. and MOST peoples have nothing to do with ganking ... whining ... cheating ... griefing or exploiting or any of that junk ...
    Did I ever call you or anyone else that?  No, I stated that that was SOE's stance...predicated upon several posts and commentaries on thier own boards.  I'd find them, if they are still around, but I do not have access to their boards.

    If you had experienced the same thing many others like me have  which are:
    SOE charging me for months and months on my credit card after i cancelled then refusing to give me a refund ..
    Your fault.  You could have easily contacted your bank to stop the charges to your credit card.  Take some responsibility in this.

    SOE lying about the state of the game and its future to sell expansions ..
    Where?  How? When?  Which bloody game?! State specifics.

    SOE making veteran star wars fan SWG veterans pay $39 for the game .. and 20$ for each expansion and then making us pay that all over again just to have a second character on our server ...
    Sorry sport, I was in SWG beta and played it for a while.  It was always understood that you'd have only one character per server, even during beta.  I remember the folks getting all worked up about it.  Frankly, I supported the idea.

    then forcing us to quit the game by destroying everything we worked hard for ... and then selling the game for $19 with the expansions and marketing it to players of WOW ... or giving them the opertunity to buy all five games at $39 dollars .. with 2 months free access ...
    I'm still not convinced that all of that was SOE's doing...Lucasarts has to take some of that blame. 

    screwing over players of planetside and matrix online the same way ....
    Again, specifics.  I have none, so I'll ask that you support your argument with verifiable facts.

    and many many other things ...
    Did SOE kick you dog?


  • Neurox1Neurox1 Member Posts: 260


    i resent that statement ... my opinion towards SOE .. and MOST peoples have nothing to do with ganking ... whining ... cheating ... griefing or exploiting or any of that junk ...
    Did I ever call you or anyone else that?  No, I stated that that was SOE's stance...predicated upon several posts and commentaries on thier own boards.  I'd find them, if they are still around, but I do not have access to their boards.
    ( ive never seen SOE take this stance )

    If you had experienced the same thing many others like me have  which are:
    SOE charging me for months and months on my credit card after i cancelled then refusing to give me a refund ..
    Your fault.  You could have easily contacted your bank to stop the charges to your credit card.  Take some responsibility in this.
    ( i did contact my card and they told me they would investigate )

    SOE lying about the state of the game and its future to sell expansions ..
    Where?  How? When?  Which bloody game?! State specifics.
    the TOOW expansion advertising new clothing/armor for creature handlers.. new pets for creature handlers .. new weaspons for commando .. then the day after the expansions release ... stating they were going to erase creature handlers from the game .. after the NGE's release they disabled all the commando weapons .. made all the TOOW rewards untradable ...
    the promised smuggler revamp .. the promised ranger revamp ...
    just to site but a few of the lies/contradictions ...

    SOE making veteran star wars fan SWG veterans pay $39 for the game .. and 20$ for each expansion and then making us pay that all over again just to have a second character on our server ...
    Sorry sport, I was in SWG beta and played it for a while.  It was always understood that you'd have only one character per server, even during beta.  I remember the folks getting all worked up about it.  Frankly, I supported the idea.
    fine ... but dont turn around and sell the game at a fraction of the cost after making your veterans pay so much, and screewing all their hard earned work without compensating them ( the 1-2 years it took them to become jedi ... making all of the weapons we spent a year getting into worthless beginner weapons ... erasing my entire invetory of krayt tissues from the game ( which is where i put my fortune because i was promised they woulkdnt be disabled by mods in the forums) ....
    disabaling attachments ... and then taking away  my 1 year veteran rewards .. all without even a THANK YOU or any gift to being a long time subscriber ... and on top of it lying to us ...
    o made SOE hundreds of dollars from bringing in players from my guild on other games and this is how SOE repaid me cuz they wanted to expand their market niche?
    thats soe for you

    then forcing us to quit the game by destroying everything we worked hard for ... and then selling the game for $19 with the expansions and marketing it to players of WOW ... or giving them the opertunity to buy all five games at $39 dollars .. with 2 months free access ...
    I'm still not convinced that all of that was SOE's doing...Lucasarts has to take some of that blame. 
    well, you go and find out why people like tiggs and greemarine and the countless others QUIT the game and/or quit working for SOE

    screwing over players of planetside and matrix online the same way ....
    Again, specifics.  I have none, so I'll ask that you support your argument with verifiable facts.
    refusing to fix bugs in planetside, never releasing expansionsm because its community wasnt important enough ... letting gold farming in games run rampant and actually having a vested interest in it ... refusing to hold CSR"s accountable for wrongs committed by them out of fear it would create a backlash against them ( which happened anyway )

    and many many other things ...
    Did SOE kick you dog?
    banning me from the forum when i asked questions about the NGE and disabled commando weapons .. also for starting threads with suggestions of how to reward and keep veterans playing ... ect .. ect.. goes on and on ...



  • BigpigBigpig Member Posts: 128


    Originally posted by Neurox1

    Originally posted by Trystan365
    I've scanned through a lot of the posts here and there seems to be a lot of vitriol being tossed at SOE, not all of of it undeserved.  I certainly hope that Smed and the other executives at SOE don't turn a blind eye to it.  In the past, they've passed these folks off as whiners, gankers, exploiters and the like.  That, too, is not entirely undeserved.

    This could, with the right decisions, turn out in SOE's favor simply by taking all this is, having a nifty board meeting  and saying, "What can we do to fix this problem we have with image?"  Some in that meeting will poo poo the idea that there is an image problem, some will dismiss it using the aforementioned appelations, and some might take it to heart. 

    Vanguard could, and, in my never-so-humble opinion, should be the vehicle for that change.  It is shaping up to be an excellent game.  Brad McQuaid, while actively making the games, has never steered me wrong.  I enjoyed the original EQ...up to a point.  In fact, I was a beta tester for the original EQ and was amazed by the complexity and size of the game world.  I, for one, am willing to trust Mr McQuaid to not steer me wrong again. 

    Here's hoping the healing can begin...


    i resent that statement ... my opinion towards SOE .. and MOST peoples have nothing to do with ganking ... whining ... cheating ... griefing or exploiting or any of that junk ...

    If you had experienced the same thing many others like me have  which are:

    SOE charging me for months and months on my credit card after i cancelled then refusing to give me a refund ..

    SOE lying about the state of the game and its future to sell expansions ..

    SOE making veteran star wars fan SWG veterans pay $39 for the game .. and 20$ for each expansion and then making us pay that all over again just to have a second character on our server ...

    then forcing us to quit the game by destroying everything we worked hard for ... and then selling the game for $19 with the expansions and marketing it to players of WOW ... or giving them the opertunity to buy all five games at $39 dollars .. with 2 months free access ...

    screwing over players of planetside and matrix online the same way ....

    and many many other things ...

    i cant wait till they start screwing vanguard subscribers for money overcharging them like AOL does ... we'll see who " hates soe" and who doesnt after that


    QFE!!!!!!!!!! Pritty much sumed SOE up
  • n2soonersn2sooners Member UncommonPosts: 926


    Originally posted by Neurox1

    Originally posted by Trystan365
    I've scanned through a lot of the posts here and there seems to be a lot of vitriol being tossed at SOE, not all of of it undeserved.  I certainly hope that Smed and the other executives at SOE don't turn a blind eye to it.  In the past, they've passed these folks off as whiners, gankers, exploiters and the like.  That, too, is not entirely undeserved.

    This could, with the right decisions, turn out in SOE's favor simply by taking all this is, having a nifty board meeting  and saying, "What can we do to fix this problem we have with image?"  Some in that meeting will poo poo the idea that there is an image problem, some will dismiss it using the aforementioned appelations, and some might take it to heart. 

    Vanguard could, and, in my never-so-humble opinion, should be the vehicle for that change.  It is shaping up to be an excellent game.  Brad McQuaid, while actively making the games, has never steered me wrong.  I enjoyed the original EQ...up to a point.  In fact, I was a beta tester for the original EQ and was amazed by the complexity and size of the game world.  I, for one, am willing to trust Mr McQuaid to not steer me wrong again. 

    Here's hoping the healing can begin...


    i resent that statement ... my opinion towards SOE .. and MOST peoples have nothing to do with ganking ... whining ... cheating ... griefing or exploiting or any of that junk ...

    If you had experienced the same thing many others like me have  which are:

    SOE charging me for months and months on my credit card after i cancelled then refusing to give me a refund ..

    SOE lying about the state of the game and its future to sell expansions ..

    SOE making veteran star wars fan SWG veterans pay $39 for the game .. and 20$ for each expansion and then making us pay that all over again just to have a second character on our server ...

    then forcing us to quit the game by destroying everything we worked hard for ... and then selling the game for $19 with the expansions and marketing it to players of WOW ... or giving them the opertunity to buy all five games at $39 dollars .. with 2 months free access ...

    screwing over players of planetside and matrix online the same way ....

    and many many other things ...

    i cant wait till they start screwing vanguard subscribers for money overcharging them like AOL does ... we'll see who " hates soe" and who doesnt after that


    Stop whining.











    Okay, sorry, someone had to say it. Look, I have most likely played SOE games much, much more than you have. I started playing EQ in 1999. I played for years, quit, played agin, quit longer, played again, quit for two years, and am now playing again. I have also messed around with EQ2, and had at least two periods of playing SWG. Sad to say, SWG was a broken game to begin with, and SOE along with Lucas Arts could never figure out what direction they wanted to go with the game. I did love the feel of the game (and I was never a huge SW fan), but it was never a complete game. And I really think the change was the best thing to ever happen to me because I was actually thinking about trying out that broken game one more time, but wont now because the two things I like the most are gone (BE/CH).

    But, back to my point, in all that time I have never had any of the problems you seem to have. My brother has never had those problems, and I don't know of any guild mates who have had any problems like that either. And having played as a guide and hearing people's complaints first hand, I do know that a vast majority of people whining about the CS in SOE games are doing so even though their complaints are generally about their own stupidity. In other words, a lot of the whining really is coming from whiners. Not all of it is, of course, but I have yet to play any MMO where there weren't just as many legit complaints about the CS. Oddly enough, in all my times, I have had very few encounters with CS and pretty much all of it has been positive (although a bit slow at times).

    image image

  • JMoney95JMoney95 Member Posts: 211
    If the game is fun for me, then gets changed in 2 years to be boring, I'll stop playing and be happy I had 2 years of good gaming. Surely some other fun games would be out by then.
  • NeuroXlNeuroXl Member Posts: 291
    Stop whining.











    Okay, sorry, someone had to say it. Look, I have most likely played SOE games much, much more than you have. I started playing EQ in 1999. I played for years, quit, played agin, quit longer, played again, quit for two years, and am now playing again. I have also messed around with EQ2, and had at least two periods of playing SWG. Sad to say, SWG was a broken game to begin with, and SOE along with Lucas Arts could never figure out what direction they wanted to go with the game. I did love the feel of the game (and I was never a huge SW fan), but it was never a complete game. And I really think the change was the best thing to ever happen to me because I was actually thinking about trying out that broken game one more time, but wont now because the two things I like the most are gone (BE/CH).

    But, back to my point, in all that time I have never had any of the problems you seem to have. My brother has never had those problems, and I don't know of any guild mates who have had any problems like that either. And having played as a guide and hearing people's complaints first hand, I do know that a vast majority of people whining about the CS in SOE games are doing so even though their complaints are generally about their own stupidity. In other words, a lot of the whining really is coming from whiners. Not all of it is, of course, but I have yet to play any MMO where there weren't just as many legit complaints about the CS. Oddly enough, in all my times, I have had very few encounters with CS and pretty much all of it has been positive (although a bit slow at times).


    this isnt whining ... this is called INFORMING ... i believe in information.. not supression of information ... you dont like my post skip over it ... i assume your intelligent enough and mature enough to do so eh?

    ive also tried every game SOE has out .. have you?

    regarding SWG ... the people ( which are massive in numbers) who have spoken out about soe and what happened there are all wrong right?

     thats why people are frantically asking for their game back every single day in the swg main forums and here in mmorpg.com ... what was " broken" in swg from the begining? i doubt you ever played the game mate ...

    mate better yet ... why dont you post your LIES in a sony game forum? whether it be matrix ... planetside .. or star wars galaxies ...tell them how great an experience you had with sony

    you can get away with posting that nonsense here but why dont you go ahead and post there .. see how many people who have REAL experience with soe as a company agree with you ...

    or you can remain here, trying to paint a picture of me being irrational and making all this stuff up ... bla bla bla ..

    why even necro this thread?

  • AmatheAmathe Member LegendaryPosts: 7,630

    SOE doesn't just have an image problem. An image problem is when you are perceived negatively in an unfair way. SOE's image is of being a greedy, heavy handed, dishonest, deceitful and frequently incompetent company that cares little for their customers and routinely takes advantage of them. That's not just an image - it's who they are. I'm not interested in seeing SOE spin that with a PR campaign. I would like to see them adopt some business ethics and actually make changes. Maybe they will. Probably they won't. But in the meantime, I don't ever plan to play another game they are associated with until they do.

    EQ1, EQ2, SWG, SWTOR, GW, GW2 CoH, CoV, FFXI, WoW, CO, War,TSW and a slew of free trials and beta tests

  • VengefulVengeful Member Posts: 473

    Sorry, but it is whinning. You're just giving us 5 or 6 differen't ways in which SOE kicked your dog. It's not my dog, wtf do I care? Sure sure....SOE has kicked a dog or two, but the likelyhood of them kicking MY dog is relatively low. The only ones I really see complaining about SW:G is from "vets" who were "negatively affected" by the change, and they almost never make any comments about the change in gameplay, whether the game was more fun, whether the changes were necissary...they aren't critical (critical in the classical sense, not the common "Der der der, I don't like this").

    So yeah...SOE kicked your dog. I'm sorry. Here's a tissue. When you have 500,000 subscribers on one game, a couple of dogs are bound to be kicked, just think about the dogs that are being kicked by Blizzard right now? There was a known bug for a while, concerning the Master Looter option. Bound items would be sent to the wrong people. CSR's response was to try using a different looting option in the future until they fix the bug. /shrug  Life goes on. People can really only do so much. I felt bad for my dog, but oh well. WoW is still a well made game, and I played it for a good year and a half before I decided that I needed more...but that has to do with the gameplay and not the publisher/developer/developer's grandma/Blizzard's favorite Football team.

    I play games when they are fun, I stop playing games when they aren't fun. If I have a billing issue, I deal with it instead of take it up the pooper. It's not like Smeadly & Company were cackling evily saying "Gwahahaha!! Look at this pathetic soul, he's trying to cancel his subscription! Bill him for 6 months!"  Cancelations are done electronically, and as EVERYONE HERE KNOWS that computers aren't 100% reliable.

    And, of course....you can't expect every game ever made to be 100% fun and perfect. If you have a problem with how SOE handles their games, go play some Tomb Raider games...I'm sure there are 15 games you haven't heard of that suck goat testicles to every 1 you've heard of. Companies make mistakes, they make flops...they try to innovate and fail. Some things look good on paper and then don't fly, and then they have to bail themselves out. But, because the game in question is an MMO, which are renowned for the communties that occur in their wake....people have some sort of strange expectation, an unrealistic one. They expect the game will be forever fun. They expect there to be no problems whatsoever. They expect the company who owns the game to hold some sort of obligation to it's communities wishes.

    While these expectations are not entirely undeserved (nobody wants to get broken products, everyone wants to have fun), and these are the things that a company should strive for, you cannot believe that a game, or any product for that matter, CAN be 100%....100% of the time. You'd be setting yourself up for disappointment. So sure....SOE can kick a few dogs, maybe even kicked your dog 2 or even 10 times.....they've never kicked my dog. If they gave everyone's dog a good kicking, then I doubt they would have the 75,000 subscribers or whatever they have for EQ right now. (PS: 75,000 is alot for a 10 year old game)

    Sooooo...in conclusion. Stop whinning.

    image

  • ShaydeShayde Member Posts: 4,529
    If they fired Smedley today, they'd improve their reputation 100000%.

    Shayde - SWG (dead)
    Proud member of the Cabal.
    image

    imageimage
    It sounds great, so great in fact, I pitty those who canceled :( - Some deluded SWG fanboi who pities me.
    I don't like it when you say things. - A Vanguard fan who does too.
    09f911029d74e35bd84156c5635688c0

  • AnofalyeAnofalye Member, Newbie CommonPosts: 7,433


    Originally posted by JMoney95
    If the game is fun for me, then gets changed in 2 years to be boring, I'll stop playing and be happy I had 2 years of good gaming. Surely some other fun games would be out by then.

    - "If I understand you well, you are telling me until next time. " - Ren

  • VengefulVengeful Member Posts: 473


    Originally posted by Anofalye

    Originally posted by JMoney95
    If the game is fun for me, then gets changed in 2 years to be boring, I'll stop playing and be happy I had 2 years of good gaming. Surely some other fun games would be out by then.



    Agreed

    image

  • VengefulVengeful Member Posts: 473


    Originally posted by Shayde
    If they fired Smedley today, they'd improve their reputation 100000%.

    I don't like it when you say things.

    image

  • ColaCola Member Posts: 402

    SOE is just a horrible company to do business with. SOE has no business ethics. They are liars and cheats. Just as when the announced the Toow expansion. They were adding new content for Creature Handlers. After many ppl ordered teh xpansion and began giving it a go, SOE announced they were removing CH from the game.

    SOE BLOWS

    I wont buy anything SONY , I wont Play anything SONy, Not even a Walkman

  • VengefulVengeful Member Posts: 473


    Originally posted by Cola

    SOE is just a horrible company to do business with. SOE has no business ethics. They are liars and cheats. Just as when the announced the Toow expansion. They were adding new content for Creature Handlers. After many ppl ordered teh xpansion and began giving it a go, SOE announced they were removing CH from the game.

    SOE BLOWS

    I wont buy anything SONY , I wont Play anything SONy, Not even a Walkman


    Sounds like your mind is already made up then. Well....best of luck to you! *wave*

    image

  • ShaydeShayde Member Posts: 4,529


    Originally posted by Vengeful

    Originally posted by Shayde
    If they fired Smedley today, they'd improve their reputation 100000%.
    I don't like it when you say things.

    Sorry Smed.. didn't mean to bruise your delicate ego. Guess the truth hurts.

    Shayde - SWG (dead)
    Proud member of the Cabal.
    image

    imageimage
    It sounds great, so great in fact, I pitty those who canceled :( - Some deluded SWG fanboi who pities me.
    I don't like it when you say things. - A Vanguard fan who does too.
    09f911029d74e35bd84156c5635688c0

  • matraquematraque Member Posts: 1,431
    Most people that hate SOE are part or present SWG players in majority.  They have their reasons to hate SOE and most of them are legit.  I myself was a player of SWG and was pre-nge jedi.

    I'm not saying NGE is bad or anything.... it has been implemented too soon thats for sure and probably their biggest mistake.  Also, maybe the NGE would have been better if was was called SwG2 and if they had let the original SWG untouched... we will never know.


    eqnext.wikia.com

  • VengefulVengeful Member Posts: 473


    Originally posted by Shayde

    Originally posted by Vengeful

    Originally posted by Shayde
    If they fired Smedley today, they'd improve their reputation 100000%.
    I don't like it when you say things.

    Sorry Smed.. didn't mean to bruise your delicate ego. Guess the truth hurts.


    Nope, wish I had his bucks though. I'm just a concerned citizen, and you sir...post garbage.

    image

  • ShaydeShayde Member Posts: 4,529


    Originally posted by Vengeful

    Sorry, but it is whinning. You're just giving us 5 or 6 differen't ways in which SOE kicked your dog. It's not my dog, wtf do I care? Sure sure....SOE has kicked a dog or two, but the likelyhood of them kicking MY dog is relatively low.


    No.. they've stepped up to eating them.

    Shayde - SWG (dead)
    Proud member of the Cabal.
    image

    imageimage
    It sounds great, so great in fact, I pitty those who canceled :( - Some deluded SWG fanboi who pities me.
    I don't like it when you say things. - A Vanguard fan who does too.
    09f911029d74e35bd84156c5635688c0

  • VengefulVengeful Member Posts: 473


    Originally posted by Shayde

    Originally posted by Vengeful

    Sorry, but it is whinning. You're just giving us 5 or 6 differen't ways in which SOE kicked your dog. It's not my dog, wtf do I care? Sure sure....SOE has kicked a dog or two, but the likelyhood of them kicking MY dog is relatively low.

    No.. they've stepped up to eating them.


    Cute.

    image

  • ShaydeShayde Member Posts: 4,529


    Originally posted by Vengeful

    Originally posted by Shayde

    Originally posted by Vengeful

    Sorry, but it is whinning. You're just giving us 5 or 6 differen't ways in which SOE kicked your dog. It's not my dog, wtf do I care? Sure sure....SOE has kicked a dog or two, but the likelyhood of them kicking MY dog is relatively low.

    No.. they've stepped up to eating them.


    Cute.


    Not if you have to watch.

    Shayde - SWG (dead)
    Proud member of the Cabal.
    image

    imageimage
    It sounds great, so great in fact, I pitty those who canceled :( - Some deluded SWG fanboi who pities me.
    I don't like it when you say things. - A Vanguard fan who does too.
    09f911029d74e35bd84156c5635688c0

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