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Matt Firor Explains Recent Elder Scrolls Online Server Issues Caused By Bad Hardware | MMORPG.com

SystemSystem Member UncommonPosts: 12,599
edited March 2022 in News & Features Discussion

imageMatt Firor Explains Recent Elder Scrolls Online Server Issues Caused By Bad Hardware | MMORPG.com

The recent Elder Scrolls Online PC Server issues have (probably been resolved) after bad hardware was replaced, according to Director Matt Firor. Bonuses are coming to help make up for the issues.

Read the full story here


Comments

  • Viper482Viper482 Member LegendaryPosts: 4,101
    edited March 2022
    "...returned to the shitty normal ESO players are used to...."


    Fixed it for you Matt. But what do I know? I'm just a crybaby PvP player...
    Grymmoire
    Make MMORPG's Great Again!
  • FinvegaFinvega Member RarePosts: 260
    Uh... I may have been just a small-town country Network Admin, but no diagnostic tools/staff to find this faster?
    Grymmoire
  • Viper482Viper482 Member LegendaryPosts: 4,101

    Finvega said:

    Uh... I may have been just a small-town country Network Admin, but no diagnostic tools/staff to find this faster?



    I would not put it past them to flat out lie about it. ZOS is a shit company that doesn't get enough criticism.
    GrymmoireJeroKane
    Make MMORPG's Great Again!
  • KnightFalzKnightFalz Member EpicPosts: 4,583
    edited March 2022

    Viper482 said:

    "...returned to the shitty normal ESO players are used to...."





    Fixed it for you Matt. But what do I know? I'm just a crybaby PvP player...



    PvP performance is a perpetual issue if one goes by the perpetual complaints about it. These issues were more widespread and affected people in far less demanding play circumstances and have now been solved whereas PvP performance I expect remains not.

    The two issues are clearly not connected, so wailing over PvP woes isn't particularly applicable to this specific situation.
    Kyleran
  • cheyanecheyane Member LegendaryPosts: 9,404
    These companies are such skinflints.
    Garrus Signature
  • TokkenTokken Member EpicPosts: 3,649
    uninstalled anyway.

    Proud MMORPG.com member since March 2004!  Make PvE GREAT Again!

  • HarikenHariken Member EpicPosts: 2,680
    The problems are still there. With every update the performance gets worse. I had to shutdown the game 3 times just to be able to get past the login screen.
    AbimorScot
  • AbimorAbimor Member RarePosts: 919
    I played a lot from morrowind on the problem I always faced was the eternity it took to log on if you have 10 guys that you want to do crafting writs on it was 30 minutes just to log and switch all of them I have been playing the console version because some friends are playing and I enjoy gaming with them. the load times are night and day console i can log into different guys for horse training or what not and its blazing fast. In don't understand why it is so different, but there is a huge difference.
    The one thing that really annoys me about modern game companies or mmo games in general is their lack of communication in normal ways why cant they put a notice in the launcher that says were having issues instead of just tweeting I should not have to use some other tool to know there are issues and they are working on it.
  • kitaradkitarad Member LegendaryPosts: 8,177
    Are they so poor that they cannot change the hardware? What, they wait until it fails before doing something. Private servers handle their servers better than these clowns.

  • JeroKaneJeroKane Member EpicPosts: 7,098

    Viper482 said:



    Finvega said:


    Uh... I may have been just a small-town country Network Admin, but no diagnostic tools/staff to find this faster?






    I would not put it past them to flat out lie about it. ZOS is a shit company that doesn't get enough criticism.



    Completely agree. This is just basic monitoring 101. Their explanation simply makes no sense whatsoever.
    Basic network monitoring tools would have detected this in an instant.

    So its either a flatout lie and they think we are all stupid or worse, they just exposed their sheer incompetence and malpractice in running a live service.
    Scot
  • KnightFalzKnightFalz Member EpicPosts: 4,583
    kitarad said:
    Are they so poor that they cannot change the hardware? What, they wait until it fails before doing something. Private servers handle their servers better than these clowns.
    They did change the hardware, as the article mentioned. The repair was immediately noticeable to me when I next played and was quite effective as I mentioned.

    I'm sure a problem was detected by their monitoring. Seeing as the hardware was failing rather than having outright failed perhaps that detection wasn't with pinpoint precision. Regardless, the problem was found and addressed so they enough information to at least generally know where it was.

    Hariken claims the problem is still there but perhaps he is muddying issues as Viper482 did by referencing PvP and thus alluding to related performance issues with that despite this issue being totally unrelated to it.

    Sometimes people aren't all that precise at discerning issues and confining their complaints to the matter at hand.

    As for private servers, they operate on a scale nowhere that of ESO making it a poor comparison. How much hardware would they have to deal with in contrast with a commercially successful MMORPG with a considerable population.
    Sovrath
  • RandomCasualtyRandomCasualty Member UncommonPosts: 331
    Lets just be thankful they had extra gear to replace in these days of material shortages
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