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Elder Scrolls Online is Updating Their NA Datacenter Hardware, What Does That Mean for You? | MMORPG

SystemSystem Member UncommonPosts: 12,599

imageElder Scrolls Online is Updating Their NA Datacenter Hardware, What Does That Mean for You? | MMORPG.com

Elder Scrolls Online is one of the most popular MMORPGs on the market today, but despite their high popularity, it may surprise many players to find out that their backend hardware isn't exactly the greatest. The developers have been planning a server hardware refresh for over a year, and recently, ESO Game Director Matt Firor took to the forums to let players know how the migration has been going.

Read the full story here


Comments

  • DrSatanDrSatan Member UncommonPosts: 76
    Right, vs actual and significant QoL changes to reduce lag and performance issues like maybe, oh...

    1) no pets, summons, or companions in towns? Why am I forced to load others pets and summons AT ALL? Thats an obscene waste of resources.

    Fuck your rare pets who cares!!

    2) more instances? It's peak idiocy to acknowledge lag is an issue (was since day 1) and cram everyone into, like, 2 or 3 instances.

    2 pvp servers can probably support the 8 people still chasing Emperor title tho.

    3) dumb down and simplify the server-side math, all skills, procs, passives, actives, and erm, oh wait... they did that already.

    A Pinto driven by a drunk is no less dangerous if you top off the air in the tires, are they?

    Remember when Firors fat tone deaf wife candidly called out the players for being sick of lag? Like we're the problem. Who are we to gripe about paying a subscription for downtime and lag!

    EVERYONE has moved on. The evidence is plain to see in the pvp server count now vs 5 years ago.

    We should be thankful for the state of the game so many years on, is that the message Matt?

    'Players wont notice much' is the motto.

    It's better than it was at launch, and I've had good moments, but, their refusal to make significant sacrifices for performance is why this is STILL a thing.
    maskedweaselGatsuZerkHengistGrymmoire
  • CalavryCalavry Member UncommonPosts: 133
    It might even be a bit more popular if they bothered to fix up the latency issues.
    Viper482
  • KirzanKirzan Member UncommonPosts: 70
    edited May 2022
    I really hope that you ESO players can finally play the game normally after this update, and all future updates to come.

    High Isle's pre-patch and the 3 weeks of instance server downtime and/or lag was the last straw for me. I can't commit to a game that's okay with not working for weeks to a month, and compensates with 2 XP scrolls. Not that it matters, all that time is lost and lost time is finite, but still. It just shows how little they give a shit.

    Give money to people who care.
  • FinvegaFinvega Member RarePosts: 260
    Performance issues this far along the games history are a result of the initial design/coding/tools. No amount of hardware can overcome a poorly optimized design.
  • JakobmillerJakobmiller Member RarePosts: 694

    DrSatan said:

    Right, vs actual and significant QoL changes to reduce lag and performance issues like maybe, oh...



    1) no pets, summons, or companions in towns? Why am I forced to load others pets and summons AT ALL? Thats an obscene waste of resources.



    Fuck your rare pets who cares!!



    2) more instances? It's peak idiocy to acknowledge lag is an issue (was since day 1) and cram everyone into, like, 2 or 3 instances.



    2 pvp servers can probably support the 8 people still chasing Emperor title tho.



    3) dumb down and simplify the server-side math, all skills, procs, passives, actives, and erm, oh wait... they did that already.



    A Pinto driven by a drunk is no less dangerous if you top off the air in the tires, are they?



    Remember when Firors fat tone deaf wife candidly called out the players for being sick of lag? Like we're the problem. Who are we to gripe about paying a subscription for downtime and lag!



    EVERYONE has moved on. The evidence is plain to see in the pvp server count now vs 5 years ago.



    We should be thankful for the state of the game so many years on, is that the message Matt?



    'Players wont notice much' is the motto.



    It's better than it was at launch, and I've had good moments, but, their refusal to make significant sacrifices for performance is why this is STILL a thing.



    Psssst... I think you went to the wrong website... singleplayer.com is over there ->
  • Viper482Viper482 Member LegendaryPosts: 4,101
    "Won't affect performance"....well you don't get credit for it then ZOS, doesn't count. You could literally just say you did it and we would never know it if it won't make your shit performance better.

    Shocked they haven't sold premium performance packages in the crown store yet.
    DrSatan
    Make MMORPG's Great Again!
  • DrSatanDrSatan Member UncommonPosts: 76




    DrSatan said:


    Right, vs actual and significant QoL changes to reduce lag and performance issues like maybe, oh...





    1) no pets, summons, or companions in towns? Why am I forced to load others pets and summons AT ALL? Thats an obscene waste of resources.





    Fuck your rare pets who cares!!





    2) more instances? It's peak idiocy to acknowledge lag is an issue (was since day 1) and cram everyone into, like, 2 or 3 instances.





    2 pvp servers can probably support the 8 people still chasing Emperor title tho.





    3) dumb down and simplify the server-side math, all skills, procs, passives, actives, and erm, oh wait... they did that already.





    A Pinto driven by a drunk is no less dangerous if you top off the air in the tires, are they?





    Remember when Firors fat tone deaf wife candidly called out the players for being sick of lag? Like we're the problem. Who are we to gripe about paying a subscription for downtime and lag!





    EVERYONE has moved on. The evidence is plain to see in the pvp server count now vs 5 years ago.





    We should be thankful for the state of the game so many years on, is that the message Matt?





    'Players wont notice much' is the motto.





    It's better than it was at launch, and I've had good moments, but, their refusal to make significant sacrifices for performance is why this is STILL a thing.






    Psssst... I think you went to the wrong website... singleplayer.com is over there ->



    Ok, I'll bite.

    What, exactly, does anything I mentioned have to do with being inherently multiplayer or what ever your mundane 'point' was?

    How, specifically, does loading companions and pets in benefit me as an individual or the community?

    The lag is why the pvp server count went from at least 8, to 3, with only 1 being particularly active.

    At least the commenter after you had the sense to call Matt out over the same tedious excuses and promises.

    The reason games as broken as New World get anywhere is all the people who quit games like ESO hoping for a better experience. Paying $15 for premium downtime and lag and getting 2 xp (thats only 2 HOURS of boost) scrolls and not the lost premium time (as in 10s of hours) as compensation doesn't keep cutting it after 8 years.

    In a real business that would be a crime.

    The world doesnt just 'get' millions of new gamers. They leave something else.

    April 2020, 28k users, peak ESO on steam
    Yesterday, peak was 15.
    Hasnt hit 20k once in 10 months.

    Literally half the players are gone.

    How many would stay if it wasn't 'free'?

    This needs meaningful change, not new hardware no one can tell exists.
  • KratierKratier Member RarePosts: 626
    holy crap dude, dont need wall of text rants about extremely outdated mmos
    its good they are updating hardware, and maybe means no server issues during dungeon events in the future
  • sniperman248sniperman248 Member UncommonPosts: 38
    Personally I've never had performance issues with eso ever then again I run a modern pc and run within or above the specs that they ask for the game. Too many people wanna complain about server performance when sometimes it's there own hardware. But to add to that note some saying to get new front side servers to improve performance is not as easy as it sounds as they have to be ordered and so on and so forth and with a current chip shortage when it comes to servers even being made thats not a realistic output nor a cheap one that would blowback onto the players price wise.
    Viper482
  • Viper482Viper482 Member LegendaryPosts: 4,101
    edited May 2022


    Personally I've never had performance issues with eso ever then again I run a modern pc and run within or above the specs that they ask for the game. Too many people wanna complain about server performance when sometimes it's there own hardware. But to add to that note some saying to get new front side servers to improve performance is not as easy as it sounds as they have to be ordered and so on and so forth and with a current chip shortage when it comes to servers even being made thats not a realistic output nor a cheap one that would blowback onto the players price wise.



    GTFO with this elitist bullshit dude. If you've never had issues with this you game you are either a liar, have not played much in general, have not played in Cyrodiil, have not played during an event, or all the above
    Make MMORPG's Great Again!
  • KnightFalzKnightFalz Member EpicPosts: 4,583

    Kirzan said:

    I really hope that you ESO players can finally play the game normally after this update, and all future updates to come.



    High Isle's pre-patch and the 3 weeks of instance server downtime and/or lag was the last straw for me. I can't commit to a game that's okay with not working for weeks to a month, and compensates with 2 XP scrolls. Not that it matters, all that time is lost and lost time is finite, but still. It just shows how little they give a shit.



    Give money to people who care.



    I've been playing for years and have only recently had anything in the way of major issues and that was addressed within a few days by the replacement of a failing hardware component. I've been overall quite content with my experience which I expect will only improve with their further effort in updating hardware.

    Perhaps if I PvPed I'd have more to complain about as it seems always problematic.
    YashaX
  • KnightFalzKnightFalz Member EpicPosts: 4,583

    Viper482 said:





    Personally I've never had performance issues with eso ever then again I run a modern pc and run within or above the specs that they ask for the game. Too many people wanna complain about server performance when sometimes it's there own hardware. But to add to that note some saying to get new front side servers to improve performance is not as easy as it sounds as they have to be ordered and so on and so forth and with a current chip shortage when it comes to servers even being made thats not a realistic output nor a cheap one that would blowback onto the players price wise.






    GTFO with this elitist bullshit dude. If you've never had issues with this you game you are either a liar, have not played much in general, have not played in Cyrodiil, have not played during an event, or all the above



    I do all of that other than play in Cyrodiil and have vary rarely had issues. It has nothing to do with elitism. It is simple fact, and is certainly not due to having stellar hardware.

    I wouldn't be surprised if I did have issues in Cyrodiil as poor performance is frequently raised as a problem for the area.
  • KnightFalzKnightFalz Member EpicPosts: 4,583

    Viper482 said:

    "Won't affect performance"....well you don't get credit for it then ZOS, doesn't count. You could literally just say you did it and we would never know it if it won't make your shit performance better.



    Shocked they haven't sold premium performance packages in the crown store yet.



    It counts for those having issues with stability. I'm sure those having trouble with their game connection will be quite pleased if that is resolved even if performance in game is unchanged. At least they will then be able to enjoy that performance more consistently.
  • KnightFalzKnightFalz Member EpicPosts: 4,583

    DrSatan said:








    DrSatan said:



    Right, vs actual and significant QoL changes to reduce lag and performance issues like maybe, oh...







    1) no pets, summons, or companions in towns? Why am I forced to load others pets and summons AT ALL? Thats an obscene waste of resources.







    Fuck your rare pets who cares!!







    2) more instances? It's peak idiocy to acknowledge lag is an issue (was since day 1) and cram everyone into, like, 2 or 3 instances.







    2 pvp servers can probably support the 8 people still chasing Emperor title tho.







    3) dumb down and simplify the server-side math, all skills, procs, passives, actives, and erm, oh wait... they did that already.







    A Pinto driven by a drunk is no less dangerous if you top off the air in the tires, are they?







    Remember when Firors fat tone deaf wife candidly called out the players for being sick of lag? Like we're the problem. Who are we to gripe about paying a subscription for downtime and lag!







    EVERYONE has moved on. The evidence is plain to see in the pvp server count now vs 5 years ago.







    We should be thankful for the state of the game so many years on, is that the message Matt?







    'Players wont notice much' is the motto.







    It's better than it was at launch, and I've had good moments, but, their refusal to make significant sacrifices for performance is why this is STILL a thing.









    Psssst... I think you went to the wrong website... singleplayer.com is over there ->






    Ok, I'll bite.



    What, exactly, does anything I mentioned have to do with being inherently multiplayer or what ever your mundane 'point' was?



    How, specifically, does loading companions and pets in benefit me as an individual or the community?



    The lag is why the pvp server count went from at least 8, to 3, with only 1 being particularly active.



    At least the commenter after you had the sense to call Matt out over the same tedious excuses and promises.



    The reason games as broken as New World get anywhere is all the people who quit games like ESO hoping for a better experience. Paying $15 for premium downtime and lag and getting 2 xp (thats only 2 HOURS of boost) scrolls and not the lost premium time (as in 10s of hours) as compensation doesn't keep cutting it after 8 years.



    In a real business that would be a crime.



    The world doesnt just 'get' millions of new gamers. They leave something else.



    April 2020, 28k users, peak ESO on steam

    Yesterday, peak was 15.

    Hasnt hit 20k once in 10 months.



    Literally half the players are gone.



    How many would stay if it wasn't 'free'?



    This needs meaningful change, not new hardware no one can tell exists.



    ESO has a stand alone client. Steam numbers alone are inadequate for determining concurrent players in the game or making any other judgment regarding population. Also, ESO will shortly be releasing their next update so numbers will improve as they are prone to do when any MMORPG expansions first comes out.

    I expect many of those that quit ESO for New World didn't stay committed to that choice.

    ESO doesn't need to compensate for down time due to maintenance at all, as will be detailed in their terms of service. Such is pretty much standard for subscription services. That they do so is a courtesy provided by many MMORPGs during times of atypical outage or other issues.

    ESO isn't free. One must at least buy the base game. Access to anything beyond that base content comes at additional cost.

    The game is meaningfully changed regularly, and this expansion is no exception with increased hybridization providing far more build diversification than previously possible.
    YashaX
  • KirzanKirzan Member UncommonPosts: 70




    Kirzan said:


    I really hope that you ESO players can finally play the game normally after this update, and all future updates to come.





    High Isle's pre-patch and the 3 weeks of instance server downtime and/or lag was the last straw for me. I can't commit to a game that's okay with not working for weeks to a month, and compensates with 2 XP scrolls. Not that it matters, all that time is lost and lost time is finite, but still. It just shows how little they give a shit.





    Give money to people who care.






    I've been playing for years and have only recently had anything in the way of major issues and that was addressed within a few days by the replacement of a failing hardware component. I've been overall quite content with my experience which I expect will only improve with their further effort in updating hardware.



    Perhaps if I PvPed I'd have more to complain about as it seems always problematic.



    Yeah, I mean I know they used to be good and that's why ESO was my go-to, but the recent updates, even 2-3 *days* is enormous for entire core functions not to work. Other businesses don't work that way. They apologize to hell for 2-3 days and comp people for what was lost because that's just not a normal thing to happen.

    ESO's last big hurdle was 1: because they spent weeks investigating the wrong thing. 2: for something completely unrelated that a complete test of "the basics" in the first days would have found out. As someone with experience in the field, high-level QA and IT, I don't understand. I'm not even blaming their IT either. Coulda been higher ups that just didn't wanna bring the game down for possibly days, to do these complete hardware level checks. Who knows, but one constant: Someone royally screwed up.

    Like, it's okay if you're the kind of person to compromise. That's totally fine. You probably mostly spend your game time in ESO so that's perfectly understandable. I like to encourage with my money, because when you leave bad practices run rampant, it becomes a model, the norm. Mobile games weren't casinos disguised as anime tiddies, until people started "being okay" with it. In this case, they look at what they lost from half the game being down for weeks, realize that it was minimal, so now "it's okay to be 50% operation for weeks if you dangle 1 XP scroll per week lost." That is the norm that people who allow complacency are building toward.
  • KnightFalzKnightFalz Member EpicPosts: 4,583
    Kirzan said:




    Kirzan said:


    I really hope that you ESO players can finally play the game normally after this update, and all future updates to come.





    High Isle's pre-patch and the 3 weeks of instance server downtime and/or lag was the last straw for me. I can't commit to a game that's okay with not working for weeks to a month, and compensates with 2 XP scrolls. Not that it matters, all that time is lost and lost time is finite, but still. It just shows how little they give a shit.





    Give money to people who care.






    I've been playing for years and have only recently had anything in the way of major issues and that was addressed within a few days by the replacement of a failing hardware component. I've been overall quite content with my experience which I expect will only improve with their further effort in updating hardware.



    Perhaps if I PvPed I'd have more to complain about as it seems always problematic.



    Yeah, I mean I know they used to be good and that's why ESO was my go-to, but the recent updates, even 2-3 *days* is enormous for entire core functions not to work. Other businesses don't work that way. They apologize to hell for 2-3 days and comp people for what was lost because that's just not a normal thing to happen.

    ESO's last big hurdle was 1: because they spent weeks investigating the wrong thing. 2: for something completely unrelated that a complete test of "the basics" in the first days would have found out. As someone with experience in the field, high-level QA and IT, I don't understand. I'm not even blaming their IT either. Coulda been higher ups that just didn't wanna bring the game down for possibly days, to do these complete hardware level checks. Who knows, but one constant: Someone royally screwed up.

    Like, it's okay if you're the kind of person to compromise. That's totally fine. You probably mostly spend your game time in ESO so that's perfectly understandable. I like to encourage with my money, because when you leave bad practices run rampant, it becomes a model, the norm. Mobile games weren't casinos disguised as anime tiddies, until people started "being okay" with it. In this case, they look at what they lost from half the game being down for weeks, realize that it was minimal, so now "it's okay to be 50% operation for weeks if you dangle 1 XP scroll per week lost." That is the norm that people who allow complacency are building toward.

    Two to three days of technical issues over many hundreds of days playing isn't what I consider an enormous issue. I also don't consider it much of compromise as I highly doubt any other game would have pristine service over that same period.

    I play many games. None of those have worked flawlessly either over my time playing them. It's simply not a reasonable expectation to have.

    My experience was not one of 50% operation for weeks. It was much less severe for myself and only moderately more so for the one I was playing with. Combined with the tendency of gamers to accentuate the negative I don't put all that much stock in claims of severity that far exceed my own experience.

    Chance based purchases are entirely unrelated to the discussion of technical issues and their resolution.
  • sniperman248sniperman248 Member UncommonPosts: 38
    edited May 2022

    Viper482 said:





    Personally I've never had performance issues with eso ever then again I run a modern pc and run within or above the specs that they ask for the game. Too many people wanna complain about server performance when sometimes it's there own hardware. But to add to that note some saying to get new front side servers to improve performance is not as easy as it sounds as they have to be ordered and so on and so forth and with a current chip shortage when it comes to servers even being made thats not a realistic output nor a cheap one that would blowback onto the players price wise.






    GTFO with this elitist bullshit dude. If you've never had issues with this you game you are either a liar, have not played much in general, have not played in Cyrodiil, have not played during an event, or all the above



    alright lets calm down here, i'm far from elitest as eso doesn't even scream elitest, I mean thats why I play to not have to deal with elitest mentality that is over in world of warcraft. I'm just stating though since PvE is elder scrolls main focus and that PvP isn't there glorious primary focus that I don't really experience issues because I don't pvp myself as thats a backburner feature of the game that they intentionally allocate not the best hardware to and put the primary hardware towards the pve portion of the game, its the same way with guild wars 2, though world vs world is big there and that I do par take in they have never bothered to allocate more hardware resources to it because its just not the main sell of the game.
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