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Game won't even load..

Logged into the site in IE6 with the site on my trusted list. When i click the "play horizons" button to load the game from the site it just crashes IE.

Deleted the activeX patcher and downloaded again. I'm not having any activeX issues. I have both .Net 1.1 and 2 installed.

I'm getting pretty tired looking for solutions. Is there some way to get the game loaded without going through the site?

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Comments

  • SvayvtiSvayvti Member Posts: 160

    Try Firefox?

    I've not had this problem with Horizons, but I've have the service pack 2 do this to me creative labs and other sites.

  • OpheleaOphelea Member Posts: 85
    OK, DO NOT use Firefox. You need the Active X controls.

    Make sure you have .net 1.1 or 2.0 installed (the launcher will prompt you).

    And make sure you have SP2 installed.

    Barring that, contact support@istaria.com and email me at ophelea@tulgagames.com to let me know you have so I can track it.


  • ZeausZeaus Member Posts: 222

    Thanks Ophelea. I sent an email.

    I can't really give you much information because theres not much to tell. It just freezes when I click the button.

    -----------------------------
    Want to get into the game industry? Read the game business advice guide.
    Also read GameDev and Gamasutra
    Download Impulse - Like steam but only DRM Free Games

  • OpheleaOphelea Member Posts: 85


    Originally posted by Zeaus

    Thanks Ophelea. I sent an email.
    I can't really give you much information because theres not much to tell. It just freezes when I click the button.


    I don't have an email from you...did it get cleared up?
  • ZeausZeaus Member Posts: 222

    No one has responded to my email..


    Thank you for contacting Tulga Games Support. This message is to confirm that we received a service request with tracking # 20 from you.

    I'll email you again.

    -----------------------------
    Want to get into the game industry? Read the game business advice guide.
    Also read GameDev and Gamasutra
    Download Impulse - Like steam but only DRM Free Games

  • brostynbrostyn Member, Newbie CommonPosts: 3,092
    Well, mine actually gets past the patcher, and the game software loads. Then it just keeps loading forever. Cool.

  • dotcherdotcher Member Posts: 9
    Zeaus: what exactly happens when you hit the Play Horizons button? Does the patcher load, are there any error messages, or does IE just close? Something else?

    brostyn: how far in the loading process do you get? What do you see?


  • ZeausZeaus Member Posts: 222

    I click the play button and nothing happens (it freezes).

    It is as though it is stuck in an infinite loop.

    -----------------------------
    Want to get into the game industry? Read the game business advice guide.
    Also read GameDev and Gamasutra
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  • dotcherdotcher Member Posts: 9
    Zeaus: okay, trying to find some more information on this for you.

    brostyn: what sound card are you using? This sounds like an issue related to some recent changes in the sound handling code, which has problems with a few cards.
  • ZeausZeaus Member Posts: 222

    Here are my important specs,

    MSI nForce 4 Motherboard (in built 5.1 sound)
    MSI Nvidia 6800
    AMD 64 4000+
    Windows XP pro

    I'm not seeing any patcher come up. All I see is IE not doing anything when I click "Play Horizons".

    -----------------------------
    Want to get into the game industry? Read the game business advice guide.
    Also read GameDev and Gamasutra
    Download Impulse - Like steam but only DRM Free Games

  • dotcherdotcher Member Posts: 9
    Zeaus: ok, try unchecking the ".NET Patcher" checkbox on the launch page, and try again? What happens then?

  • ZeausZeaus Member Posts: 222


    Originally posted by dotcher
    Zeaus: ok, try unchecking the ".NET Patcher" checkbox on the launch page, and try again? What happens then?

    Huzza! Something other then a frozen IE! You win the brownie points of the week, since even the horizons support didn't ask me to try this.

    Its updating now I think so if I don't respond after this post then either consider the problem fixed or that horizons patch program has made my computer explode in my face. ::::20::

    -----------------------------
    Want to get into the game industry? Read the game business advice guide.
    Also read GameDev and Gamasutra
    Download Impulse - Like steam but only DRM Free Games

  • OpheleaOphelea Member Posts: 85


    Originally posted by Zeaus


    Originally posted by dotcher
    Zeaus: ok, try unchecking the ".NET Patcher" checkbox on the launch page, and try again? What happens then?



    Huzza! Something other then a frozen IE! You win the brownie points of the week, since even the horizons support didn't ask me to try this.

    Its updating now I think so if I don't respond after this post then either consider the problem fixed or that horizons patch program has made my computer explode in my face. ::::20::


    Uhh...he is Horizons support.

    *grins*

    I sent him to help.
  • ZeausZeaus Member Posts: 222


    Originally posted by Ophelea
    Uhh...he is Horizons support.*grins*I sent him to help.

    In that case you can forget brownie points and offer a raise! ::::22::::::01::

    Kinda weird that my IE crashes with the .net patcher ticked. Anyway thanks for fixing my problems and giving me the free 2 month account!

    -----------------------------
    Want to get into the game industry? Read the game business advice guide.
    Also read GameDev and Gamasutra
    Download Impulse - Like steam but only DRM Free Games

  • OpheleaOphelea Member Posts: 85
    Go play! Have fun!

    Fly! Ok, that might take more than 2 months so make a gnome and waddle!


  • KlausWKlausW Member Posts: 165

    You waddle if you eat too many gnomes as well...

    Guildleader, Mithril Council, Chaos

  • brostynbrostyn Member, Newbie CommonPosts: 3,092



    Originally posted by dotcher
    Zeaus: okay, trying to find some more information on this for you.

    brostyn: what sound card are you using? This sounds like an issue related to some recent changes in the sound handling code, which has problems with a few cards.


    Not sure what sound card I have. Whatever came with it. In system device it says realtek. So maybe them. I finally just left my computer and came back 15minutes later. I had finally loaded in. It seems to take 10 minutes to log into the world. I actually haven't played due to this. I'm afraid I don't have much patience.

    Oh, btw, I can load EQ2 in about 30 seconds flat and load EQ1 with its zillion expansions in about 2 minutes at most.
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