› ›

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register

Quick Links

Hats off to them, they do reply :P

grimbojgrimboj Member Posts: 2,102
in Dark and Light
This morning I got a response to a technical support ticket I sent approximately 20 days ago about them jus not supporting ati.

"
Hello,

Thanks for your email, and our apologies for the delay of
response.

Since you contacted us, we have released several patches that
fixed a number of problems, and we would like to know if you still experience
these difficulties.

Regards,

The DnL support Team

"

7 days after I got my refund, better late than never.


--
Note: PlayNC will refuse to allow you access to your account if you forget your password and can't provide a scanned image of the product key for the first product you purchased..... LOL

Comments

  • abbabaabbaba Member Posts: 1,143

    Originally posted by grimboj
    This morning I got a response to a technical support ticket I sent approximately 20 days ago about them jus not supporting ati.

    "
    Hello,

    Thanks for your email, and our apologies for the delay of response.

    Since you contacted us, we have released several patches that fixed a number of problems, and we would like to know if you still experience these difficulties.

    Regards,

    The DnL support Team

    "

    7 days after I got my refund, better late than never.

    It took them 20 days to respond, and all they did was ask you if you were still having the problem ? Rofl. In another 20 day they'll probably do the same.
  • ZvorakZvorak Member Posts: 234

    Originally posted by grimboj
    This morning I got a response to a technical support ticket I sent approximately 20 days ago about them jus not supporting ati.




    Hello,

    Thanks for your email, and our apologies for the delay of response.

    Since you contacted us, we have released several patches that fixed a number of problems, and we would like to know if you still experience these difficulties.

    Regards,

    -The DnL support Team



    7 days after I got my refund, better late than never.

    OMG... thats funny as hell.  Can we get this sticky'ed ...???


  • JabusJabus Member Posts: 30
    That is a canned response. I'm pretty sure everyone gets that message at some point.

    )

  • abbabaabbaba Member Posts: 1,143

    Originally posted by Jabus
    That is a canned response. I'm pretty sure everyone gets that message at some point.
    True, but the really amusing thing is that they are using THEIR late response as an excuse not to help him.
  • tetsultetsul Member Posts: 1,020

    Cut them some slack, they just released something new and important. They got new wallpaper! Ah you people are never satisfied. Always complaining about no support, no communication, and a giant clusterfuck of bugs then something exciting and amazing like new wallpaper comes out you totally ignore it. They can only do one thing at a time!

  • grimbojgrimboj Member Posts: 2,102

    Originally posted by tetsul

     They can only do one thing at a time!
    Im gonna reply and pretend Ive still got the problem until they realise that Im not even a customer anymore....

    --
    Note: PlayNC will refuse to allow you access to your account if you forget your password and can't provide a scanned image of the product key for the first product you purchased..... LOL

Sign In or Register to comment.