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New comp keeps crashing

TheodorosTheodoros Member Posts: 38
in Off-Topic Discussion

Hello,

I bought a new computer a few months ago. It's been crashing 2, 3, 4 times a week. It shuts down out of the blue, then restarts. This gets really annoying when I'm playing a game and it crashes, or when i'm just surfing. A tech guy from my internet service said it was a blaster worm virus, or something like that. I downloaded some stuff from microsoft.com to combat this, but had the same problems a few days later.

Any ideas on what could be causing this? Could it be the internet service somehow, a virus, the computer itself... any insight into this would be greatly appreciated.

Comments

  • SerienSerien Member CommonPosts: 8,460

    OMG! i had this same problem with my pc!

    the one i had before my nice...nice rig

    i returned it...couldn't fight it off

    sorry for the bad news...someone told me the same thing when i asked this a while back...and i go sad

    just return it..if it's still returnableimage

    *EDIT

    nvm...somoenes bound to know how to fix it


    image

    image
    http://www.facebook.com/murtb

  • KiamdeKiamde Member CommonPosts: 5,820

    Probably memory [RAM] problems. PC don't just "crash" by being defective, there is just a dirty part component or a setting that is too high or low.

    image

    "Whoever controls the media controls the mind..-'Jim Morrison"

    "When decorum is repression, the only dignity free men have is to speak out." ~Abbie Hoffman

  • TheodorosTheodoros Member Posts: 38
    The guy I bought the computer from did change the RAM. No good. I have a two-year warranty on it, but not sure if I can return it. I'm a wuss when it comes to demanding things like that.

  • TheodorosTheodoros Member Posts: 38
    Also, what do you mean that "there is a setting that is too high or low"??

  • rathmarathma Member UncommonPosts: 3,786


    Originally posted by Theodoros

    Hello,
    I bought a new computer a few months ago. It's been crashing 2, 3, 4 times a week. It shuts down out of the blue, then restarts. This gets really annoying when I'm playing a game and it crashes, or when i'm just surfing. A tech guy from my internet service said it was a blaster worm virus, or something like that. I downloaded some stuff from microsoft.com to combat this, but had the same problems a few days later.
    Any ideas on what could be causing this? Could it be the internet service somehow, a virus, the computer itself... any insight into this would be greatly appreciated.


     Same thing happened to me. 1. The ram is not installed correctly. 2. the temperature in your room is too hot and causes instant crashes.

    image

    image

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    http://www.OriginNow.com - Official Fanboi

    EverQuest II : Level 20 Paladin - Antonia Bayle Server
  • SerienSerien Member CommonPosts: 8,460


    Originally posted by Kiamde

    Probably memory [RAM] problems. PC don't just "crash" by being defective, there is just a dirty part component or a setting that is too high or low.
    image

    well i had over a gig in mine when that was happening..

    maybe i should've taken it out and put it back in

    heck..if i didn't return that...i wouldn't own my baby right now!

    (the one i boast about in my sig)image

    image

    image
    http://www.facebook.com/murtb

  • KiamdeKiamde Member CommonPosts: 5,820

    Also, what do you mean that "there is a setting that is too high or low"??

    Sometimes if you configure your BIOS wrong, it can cause random crashes.

    image

    "Whoever controls the media controls the mind..-'Jim Morrison"

    "When decorum is repression, the only dignity free men have is to speak out." ~Abbie Hoffman

  • AdminAdmin Administrator RarePosts: 5,623

    Try these things:

    1. Enter your BIOS.  This can usually be done by tapping Del or F2 while your system is first booting (or POSTing).  Once in the bios setup look for an option labeled "Load Fail-Safe Defaults" or something like that.  Select this option.
    2. Get a free virus scanner, like this one : http://www.grisoft.com/us/us_index.php
    3. Get a AdWare removal system, like this one: http://www.safer-networking.org
    4. Find out the make/model of your motherboard, go to their website and get the latest updates for the BIOS on your motherboard.  If this is out of your league, as the guy who sold you the PC to do this for you...because doing this wrong can destroy your motherboard (or at least the bios chip on it).
    5. If nothing has worked yet, try re-installing Windows.
    6. Are the crashes only happening while you are playing games?  If so, the problem could be with DirectX and your graphics adapter.  Make sure you get the latest version of DirectX and the latest version of your video drivers.

    Hope some of this helps ya out!  image

    - MMORPG.COM Staff -

    - MMORPG.COM Staff -

    The dead know only one thing: it is better to be alive.

  • Novacain78Novacain78 Member Posts: 27

    Hard to say what the problem is, would need more details about your computer but if your computer runs fine for a  few hours then crashes my first guess would be it's overheating. Having said that however when i was having  a similar problem it turned out to be my hard drive (piece of crap ibm drive, 3 people i know had there ibm drives fail in the first year).It could be your ram but from my experience with ram problems i would expect the computer to crash a lot more often then 2-3 times a week. I dont know what type of MOBO you have but you should try to get  a diagnostic program for it that would monitor your CPU temerature it could help a lot with trying to figure out if it's a overheating problem.

    You should post more info about your computer IE..MOBO brand..CPU type..CHIPSET..RAM( name and brand)..type of VIDEOCARD..HARDDRIVE brand....number of case fans ect...the extra info can only help.

  • DekronDekron Member UncommonPosts: 7,359


    Originally posted by Theodoros

    Hello,
    I bought a new computer a few months ago. It's been crashing 2, 3, 4 times a week. It shuts down out of the blue, then restarts. This gets really annoying when I'm playing a game and it crashes, or when i'm just surfing. A tech guy from my internet service said it was a blaster worm virus, or something like that. I downloaded some stuff from microsoft.com to combat this, but had the same problems a few days later.
    Any ideas on what could be causing this? Could it be the internet service somehow, a virus, the computer itself... any insight into this would be greatly appreciated.


    Your cooling system may be damaged causing the CPU to get way too hot.   Open the case, turn on the PC and see if the fan is running.  If it isn't replace it.  If it is you still might want to go into CMOS and check the temp of your cpu

    --------------------------------------------

    33.333333333333336% of me is a huge nerd! How about you?

  • phantiumphantium Member UncommonPosts: 214
    Indeed, the cooler could be damaged or such.

    This is mostly the issue for crashing systems.

    Or the videocard drivers.

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    image
    Twitter @Phantium

  • TallonXTallonX Member Posts: 364

    yea, their could be a number of things, make sure that everything has been instaled right on ur case, make sure the fans are operating, and make sure nothing is blocking the vents on ur case.

    ~I am going to rule the world someday, I promiseness :D~

  • TheodorosTheodoros Member Posts: 38
    Thanks for all the helpful responses. I will follow your advice. Hopefully, it will help. Bless you all!

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