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Current News on Billing problems.
pogowolf
Member Posts: 42
Special cancellation and billing resolution links are now available for those subscribers who have had the following issues:
- Unable to Cancel Account(s) after August 1, 2006.
- Unable to Cancel Accounts(s) after Augist 1, 2006 and were rebilled.
- Cancelled after July 21, 2006, but who were re-billed.
- Cancelled before July 21, 2006, but who were re-billed.
- Billing problems prior to July 21, 2006, while game was operated by Tulga.
- General billing problems after July 21, 2006.
Please go to the following link to submit problems listed above for resolution: http://horizons.eiinteractive.com
Unresolved billing or account issues submitted to us, which occurred before July 21, 2006, will be forwarded to Tulga Games for resolution.
Please do not submit billing issues directly to individuals via e-mail, telephone or the old trouble ticketing system, as we need all of the information in one place to be sure we are able to resolve issues or make changes quickly.
Thank you,
The EI Horizons Team
- Unable to Cancel Account(s) after August 1, 2006.
- Unable to Cancel Accounts(s) after Augist 1, 2006 and were rebilled.
- Cancelled after July 21, 2006, but who were re-billed.
- Cancelled before July 21, 2006, but who were re-billed.
- Billing problems prior to July 21, 2006, while game was operated by Tulga.
- General billing problems after July 21, 2006.
Please go to the following link to submit problems listed above for resolution: http://horizons.eiinteractive.com
Unresolved billing or account issues submitted to us, which occurred before July 21, 2006, will be forwarded to Tulga Games for resolution.
Please do not submit billing issues directly to individuals via e-mail, telephone or the old trouble ticketing system, as we need all of the information in one place to be sure we are able to resolve issues or make changes quickly.
Thank you,
The EI Horizons Team
Comments
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Waiting on Guild Wars 2