Hello everybody!
Apologies - big, massive, huge apologies the size of supertankers - for
being absent from AionSource for a while. It's nothing personal,
honest! Between the 'Great Database Crash of Aught-Six' here that vaped
everything I said already, and me catching up on lots of holiday time I
should have taken earlier in the year, there's been precious little
time to get in here to post (or re-post).
Anyway I thought it was worthwhile saying 'Hello' again so people know who I am. My name's Stephen '
Rockjaw'
Reid, and I'm Game Services Manager here at NCsoft Europe (who are
based - you may have guessed - in Europe). We're responsible for
publishing, and then servicing, NCsoft titles here in Europe; so far
we've released Lineage II, City of Heroes, Guild Wars, City of
Villains, Auto Assault, Guild Wars Factions and Guild Wars Nightfall -
pretty much in that order.
My job's pretty big, but basically I run five departments, including
Customer Support, Billing Support, Design & Web Development,
Content & Community and Live Operations. Between those departments
we're reponsible for just about every interaction between you (the
customer) and the game(s) you're playing.
As part of that, the Content & Community team create the cool stuff
you see on our websites, as well as work directly with the community
(again, that'll be you). Heading up that team is the lovely
Moxie, who's also registered on these boards and hopefully will stick her head above the barricades sometime soon.
Okay, so what does all that have to do with Aion? Plenty. Apart from
the Community side my guys will also be building the European websites
for Aion; managing the Beta process; and also handling your issues when
the game finally goes live. So I expect you'll either be praising or
cursing my name a lot in the months to come.
Before you all nod off to sleep I thought I'd close with a few Aion
tidbits. Mark has passed on some questions from all of you (a lot of
'em!) which I am working my way through as best I can. In advance of
that though, here's a few things it's fair enough that you know of
right now.
One. There is currently no Beta happening for Aion in Korea
(that I am aware of!). I know this was rumoured for a long time. The
game's in a good state, but they're not ready for anyone to get their
paws on it yet (sadly, including me!!). As we say in community
management, that should hopefully happen 'Soon'.
Two. If we all cross our fingers, hold hands and believe in
fairies hopefully Aion will be out in 2007. That's what we're shooting
for. If in exactly one year's time (18th December 2007!) the game isn't
released though, please don't all rise up and kill me. A more precise
date than '2007' I won't give out, either... even if you torture me.
Three. We are aiming for a worldwide, global release of the
game, simultaneously in all major territories (Korea, US, Europe).
Again, this might change, but that's the current plan. So no, we
haven't cancelled the game's release in any territory, and don't plan
to!
Four. The official website(s) for Aion should go live in the
first half of 2007... again, assuming everything goes to plan! (Wish us
luck...!)
Five, and last. We're going to be staffing up for Aion's
European community team (who'll be multi-lingual) in early 2007. When
they're onboard, there will be many more people to talk to you and
answer questions.
That'll do for now. Those are the 'big ticket' items. I know you're all
anxious to play the game (just like me!) but please bear with us a bit
longer. We're all very excited about Aion and want to do it justice;
that means we're working really hard to make sure the game is the best
it can be, and everything else about it, from websites to community to
marketing and customer service, is the best it can be, too.
I'll see you on the Forums. And if I don't say it beforehand - have a great Christmas, and we'll see you in 2007.
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And people try to google before you ask about beta next time. - All info was take from the great site
AionSource.com plz use this site..