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Blaming Ingame Crashes on the USER

I find it amusing that on the Vanguard Offical Support Forums that this is being said to be the reasons for the game crashing.



TSR-JasonC writes:



"

3. Random crashing inside the game



    When playing the game, certain issues may cause crashing at random points.  Unfortunately, those issues could be caused by anything ranging from improperly-configured firewall/security software to faulty computer hardware.  In order to troubleshoot this type of issue effectively, it is best to simplify the computer's setup down to the bare basic requirements to get the game running and connected to the Internet.

    Uninstall any antivirus, firewall, and proxy software.  Deactivate any "download" applications, such as peer-to-peer software and "download accelerators".  Uninstall any "fast searching" applications, such as the Google Desktop and the Microsoft "Fast Find" application.  Remove any router/proxy hardware and connect the computer directly to the Internet modem.  Disable any "teaming" or acceleration features for your video card(s), such as Catalyst A.I., SLI, and Crossfire.  Return hardware clock speeds to the factory default and not perform any "overclocking".  Ensure that the power supply is rated to handle the combined power requirements of the entire computer."

Comments

  • GonodilGonodil Member Posts: 335

     
        Uninstall any antivirus, firewall, and proxy software. 
    pure. freakin. genius.
  • MrbloodworthMrbloodworth Member Posts: 5,615
    Originally posted by Kingompa

    I find it amusing that on the Vanguard Offical Support Forums that this is being said to be the reasons for the game crashing.



    TSR-JasonC writes:



    "
    3. Random crashing inside the game



        When playing the game, certain issues may cause crashing at random points.  Unfortunately, those issues could be caused by anything ranging from improperly-configured firewall/security software to faulty computer hardware.  In order to troubleshoot this type of issue effectively, it is best to simplify the computer's setup down to the bare basic requirements to get the game running and connected to the Internet.
        Uninstall any antivirus, firewall, and proxy software.  Deactivate any "download" applications, such as peer-to-peer software and "download accelerators".  Uninstall any "fast searching" applications, such as the Google Desktop and the Microsoft "Fast Find" application.  Remove any router/proxy hardware and connect the computer directly to the Internet modem.  Disable any "teaming" or acceleration features for your video card(s), such as Catalyst A.I., SLI, and Crossfire.  Return hardware clock speeds to the factory default and not perform any "overclocking".  Ensure that the power supply is rated to handle the combined power requirements of the entire computer."

    Yeah, i found it a bit off putting also. Since allot of people have already noticed that the majority of things wrong with the client are indeed the client, not the user of his/her machine.

     

    I mean, none of that is going to stop the blue screen of death sue to an improperly coded shader that incorrectly accessing a a video cards features.

     

    It also wont fix the large memory leak in the client.

     

    Or Z sorting issues on the server.

    ----------
    "Anyone posting on this forum is not an average user, and there for any opinions about the game are going to be overly critical compared to an average users opinions." - Me

    "No, your wrong.." - Random user #123

    "Hello person posting on a site specifically for MMO's in a thread on a sub forum specifically for a particular game talking about meta features and making comparisons to other titles in the genre, and their meta features.

    How are you?" -Me

  • RonnyRulzRonnyRulz Member Posts: 479
    For them to admit its their fault is for them to admit more than just one mistake. It's for them to admit the game is nothing like they wanted it to be.

    image

  • GorillaGorilla Member UncommonPosts: 2,235
    NP3/Farlan where the best at that. Funny to see them point fingers at anything or anyone rather than take responsability. There best was when they blamed evil Haxors for the unavailable login servers. From the symptons that was clearly an out and out lie. Funnily enough 9 months after release I notice they are still being targeted, lol.
  • altairzqaltairzq Member Posts: 3,811
    That's exactly what happened with Dark and Light.



    And the fanboy community started to repeat the message all over the forums over and over again, it was really annoying.
  • dodsfalldodsfall Member UncommonPosts: 173
    Advising people to uninstall their antivirus software and connect directly to the internet is pretty irresponsible on their part.



    The memory leak is the most likely culprit for crashes.
  • KRILE0NKRILE0N Member UncommonPosts: 299

    Um these things go for every game. Anti-virus causes problems if it's scanning the game. They shouldn't tell you to remove it unless you are useing that POS nortion crap. You just need to set an exclusion to exclude the games files. The anti-virus auto-updating also slows my connection pretty bad sometimes and i'm on high-speed, but that's mostly because i'm splitting a 1mb line with 5 other people and it updates all of us at ounce. As for firewalls. I don't use 'em. No need to. I keep ad-ware/spy-ware cleaner and run it every night automaticly when i'm sleeping same for anti-virus then it does a registry clean, then it does a internet clean, then it does a disk clean, basically it cleans everything and does a defrag once a month. All of this is done automaticly and while i'm sleeping so deff not intrussive. I also can by-pass it if I stay up late and it'll restart cleaning soon as my computer goes idle for 1hr.

    Only people who truely need firewalls are people who are holding some extremely important information and would be a likely target. Otherwise a router based firewall and the firewall built into your modem is the basic needs you'll ever use. If you insist on a firewall then go right ahead. I just use my router. I used to use a personal firewall, but it was nothing but a bandwith hog and did nothing. I did like that I could block all microsoft services, but the connection perfomance hit wasn't worth running the damn thing.

    Anyway do as you please. I for one don't run anti-virus or anything like that while gameing. As a matter of fact I wrote a program to close/disable everything other then the necessities to run my game while i'm gameing and to re-enable when it closes. Gives me best performance. Also don't ask me to make you one. It's specific to each computer just learn to program, because even if I could I wouldn't. Only other programs it'll allow me to open during gameing is media player for music and internet explorer. Everything else is block from being opened. Start bar. Nope it be gone. Special bar is on the bottom with 3 buttons (Game, Browser, Music). Pretty nifty.

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