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Error

Flipsyde10Flipsyde10 Member Posts: 62
in Asheron's Call

So I've tried to get a free trial going, and when i put the trial key in, it says:

"The system was unable to retrieve Subscription Plans for the Product Key you entered.  [ERROR 40001] "

I've tried this for 2 email accounts, both don't work.  Anyone have any ideas about what's going on?  Perhaps the trial has run out?

Comments

  • SenanSenan Member UncommonPosts: 788

    Man I thought it was just me. I get the exact same error and I've tried 4 different email accounts. I sent an email to support about it last night but still no word. What really ticks me off is that they have a live chat service that states the buisness hours are from 12pm to 9pm and there's still no one manning the station. Very unprofessional.

    If I hear about a fix when they finally respond to me, I'll let you know.

    image
  • Flipsyde10Flipsyde10 Member Posts: 62

    Thanks.  Hopefully this problem will resolve soon.

  • Flipsyde10Flipsyde10 Member Posts: 62
    Actually, it just started working again! 
  • ElapsedElapsed Member UncommonPosts: 2,329

    I think billing was down the other day. That probably had something to with it.

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