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problem with the patcher??

kluunjrkluunjr Member Posts: 7
in Lord of the Rings Online

ok i downloaded and installed the game correctly for 2 times now but when it opens the autopatcher and it wants to log in it says an update error occurred : a connection attempt failed

and i cant even open the lotro webpage annymore...i badly need some help with this

 

thanx

Comments

  • AbronzAbronz Member Posts: 126

    The following information I copied from the LOTRO website:

    Router Issue:

    You are most likely using a router and the ports required to play LOTRO are blocked. You will need to forward your port through your router to your PC. The following ports will need to be opened outbound for Lord of the Rings Online: Port 80 Ports 9000-9010UDP Ports 2900-2910UDP

    Firewall Issue:

    The following ports will need to be opened outbound for Lord of the Rings Online: Port 80 Ports 9000-9010UDP Ports 2900-2910UDP Two files will also need to be added to your firewall exceptions list. These two files are turbinelauncher.exe and lotroclient.exe. Both of the files need to have full permission in the firewall to access the servers.

    Hope that helps

  • kluunjrkluunjr Member Posts: 7

    thanx for the info :) i did place the launcher and the client exe in the exceptions folder but it still doesnt load plus i cant get into the webpage it just dont load...i have only no clue how to place the ports u just discribed,i do it in the same menu as i add the programs only this time i do add port but i see only a place to fill in name and port number...can u discribe me how to put it in?

    manny thanx

     

    p.s. i was able to go to the webpage before i downloaded/installed the game but now i somehow cant

  • VotaryVotary Member Posts: 32
    Are you behind a proxy? If you are, you would need to place *.turbine.com and some other IPs in your proxy exception list.
  • Mars505Mars505 Member Posts: 623
    www.lotro.com

    who me ?

  • Hoobley_deletedHoobley_deleted Member Posts: 677
    Originally posted by Mars505

    www.lotro.com
    Seeing as he can't access that site this is perhaps the worst response ever.
  • seabass2003seabass2003 Member Posts: 4,144
    I had this exact same problem with DDO. One day I was playing and the next minute couldn't get anything to work and couldn't even log onto the DDO website. I tried everything under the sun and the moon to get things to work. Then I contacted my ISP and told them the problem I was having. They did something then poof I was able to log onto the site and play again. My ISP never said what had happend if it was their fault or if it was something with DDO and Turbine. Strange but true.

    In America I have bad teeth. If I lived in England my teeth would be perfect.

  • kluunjrkluunjr Member Posts: 7

    manny thanx for the help :) ill call in for support :) think my testing days are ending verry soon so i prolly wont be able to test the game...i wont be playing this one then couse i dont want this kinda trouble when i buy the game  so ill w8 for warhammer...hoping that that will be better. 

    manny thanx

  • dpf1978dpf1978 Member UncommonPosts: 71
    Originally posted by kluunjr


    manny thanx for the help :) ill call in for support :) think my testing days are ending verry soon so i prolly wont be able to test the game...i wont be playing this one then couse i dont want this kinda trouble when i buy the game  so ill w8 for warhammer...hoping that that will be better. 
    manny thanx
    You're going to be waiting for a while.  And why would you call in for support if you've already arbitrarily decided you won't be playing the game?
  • DonnieBrascoDonnieBrasco Member Posts: 1,757
    Originally posted by Hoobley

    Originally posted by Mars505

    www.lotro.com
    Seeing as he can't access that site this is perhaps the worst response ever.



    Not to mention, that he lives in Europe, so most likely he is trying to update a US client with the EU patch server.

    OP, make sure you have the EU client... your site would be www.lotro-europe.com.

    DB

    Denial makes one look a lot dumber than he/she actually is.

  • JackdogJackdog Member UncommonPosts: 6,321
    Originally posted by kluunjr


    manny thanx for the help :) ill call in for support :) think my testing days are ending verry soon so i prolly wont be able to test the game...i wont be playing this one then couse i dont want this kinda trouble when i buy the game  so ill w8 for warhammer...hoping that that will be better. 
    manny thanx
      and if warhammer turns out to be a POS which one will you be waiting for after that ?

    I miss DAoC

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