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Awesome game, but here is a flaw
Anofalye
Member, Newbie CommonPosts: 7,433
I will just copy/paste the exchange between me and the SC:
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| ello, Thank you for your patience. I have reviewed game logs regarding this incident and was not able to verify a game error. Our records show that your second reward was claimed within 24 hours of your last reward and thus you were ineligible for the Synthetic Hamidon Origin enhancement. Unfortunately because the information does not display any errors from this report, the support team will not be able to make any adjustments to the character. Please understand that the role of the Support Team is to provide assistance whenever possible, within the limitations of the support tools. In order to provide consistent support to all players, we must be able to verify all reports of game function errors in order to correct them. I apologize for this inconvenience. Regards, |
|
| Customer | 04/23/2007 03:18 PM |
| I wait the 24 hours before claiming my SHO and got a SO!!! I claim 1 SHO ysterday at 16h, now today at 16h20, and I got some level 53 SO instead! Not fair. I did wait the 24 hours! I wait it! I know, I record everything digilently! | |
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See, the CS can't be blamed here. GM Roland is doing his job, he has rules to obey, he isn't paid to think or to adapt anything, he is a mere technician, no freedom on the intellect level.
After I review my notes, it is clear that I write 16H and for some reason didn't write the last 2 digits, so it could have been 16h00 or 16h59 or anywhere in between. But, I was eager to go and claims back my reward and when we write only 16h for the hour here, it is assumed that the minutes are at 00, which was obviously not the case. Why did I stop writting the hour in the middle while I pick my last sho? I was prolly socialising or been asked to switch character or something, so I drop it there...and then, bang, I assume it was 16h00...so 16h20, that is quite safe! It is 20 minute further then the requested limit.
At any rate, I blame the designers! I succeed the task, I wait what I think was the requested time and at no moment did the game stop me from wasting my reward, which result in me been utterly shafted. This is, in my book, weak design. I have about a hundred data handwritten on a piece of paper to avoid this happening, and saddly, it did happen, once...and I blame the weak design for that! I mean, I wait like 23 hours and 40 minutes instead of 24 hours, yet I was sure I wait the 24 hours period and can safely claims it. Bad design! 
PS: Despite my angry rant, this is still the best MMO on the market, but obviously, it isn't perfect...yet! 
- "If I understand you well, you are telling me until next time. " - Ren
Comments
Well,
There are new powers as you level up, new enhancements slots, special enhancement (as a sho, this is endgame btw), there are accolades and there are costume pieces to unlock. So the advancement opportunities are awesome. Gear is irrelevant IMO. Progression is awesome in that game, better then in a game where you regress (EQish games, where you kill less enemies of your level as you level up). But that kinda derail my rant!
- "If I understand you well, you are telling me until next time. " - Ren
Also i9 inventions can count as "gear" and let you keep developing your 50.
Anyway, sorry to hear that Anofalye. It is a very klugey kind of fix. They build the SF, then realized it could be done several time per day, and for some reason felt like that had to be stopped. (See my last rant over hero side about trying to force people to play a certain way.) And then as you saw, they way they check it is pretty sloppy.
It's also lousy that they say it's 24 hours between rewards, but it's actually 24 hours between reward offers. So if you finished one every 23.5 hours not only would you miss the second day, you'd miss every day. (So remember that failed time and make sure you're 24 hours from that.)
Currently playing:
DC Universe
Planetside 2
Magic Online
Simunomics, the Massive Multiplayer Economic Simulation Game. Play for free.
I just wish the game had some more ways to progress, as I see it there is not a lot of reason to continue playing once you reach maximum level.
Currently playing:
DC Universe
Planetside 2
Magic Online
Simunomics, the Massive Multiplayer Economic Simulation Game. Play for free.
Not sayin it is City of Accountants. Everyone knows about the 24 hour timer, I just don't see way you should be able to say "Oops, I forgot to wait the WHOLE 24 hours Mr. GM."
And then Mr. GM to say "Well you tried to wait long enough. Heres your SHO"
Its the basic mechanics of the game, if you have trouble with it the flaw is not with the game, its with you.
Amarsir got my point of view and...
Would it have been hard to have a BUZZ sound and refusing to give a SO by mistake if it isn't 24 hours? Giving the wrong reward in a sneaky way is flawed. (Or different colors at least, red when less then 24 hours, green when 24 hours+ and safe to claims)
I consider it to be the designers fault. Not the GM, the GM are obeying rules. Designers however, they should have made it more friendly so a user never waste a sho unknowingly. I am making fun, I am playing, penalizing me harshly because I was diverted for social reasons isn't a good thing to do. If the police in a foreign city give me a ticket because I am wearing a white shirt and it is forbiden by the law, I won't be angry at the policeman, I would be angry at the mayor and the authority of the city itself. In the same way, I am not angry at the GM who can't do anything, but I am angry at the designers.
- "If I understand you well, you are telling me until next time. " - Ren
when i played other games with 24 hour timers i always took it upon myself to add an hour to the time that i last ran the mission/quest/whatever the previous day, it's really not that hard to do. i see no broken mechanics here 24 hours is 24 hours, not 23 hours 42 minutes.
____________________________
TheCore
lol they limited it to once per 24 hours so it will take you forever and ever to max out your character. This isnt a good game for min/max due to the broken end game grind & unbalanced powersets. Not sure why they have to try to make everything a grind when the best part of this game is rolling many alts and role playing as different heroes. I never met anyone in this game that had only one toon.
Sounds like the OP got screwed sad to hear this happen to him
<edit> ignore the top rant I did not understand the purpose Amasir has elaborated
when i played other games with 24 hour timers i always took it upon myself to add an hour to the time that i last ran the mission/quest/whatever the previous day, it's really not that hard to do. i see no broken mechanics here 24 hours is 24 hours, not 23 hours 42 minutes.
So you think is good game design to not even include a timer in the game? For all I know their clocks could get reset. Computers make mistakes you know. They need to relay this information to the player. They already have cooldowns in the interface it cant be too hard to add
Yeah, from a design standpoint, not giving any indicator of time on the reward screen is like not having colors to indicate enemy difficulty. Sure you could easily check their level and rank and compare it to your own. And it would be the player's fault if he didn't. But does that mean they shouldn't bother having red and purple for harder enemies? That we shouldn't expect that much clarity?
What I came in here to add though was this:
This logic is being applied to all Trials and TFs now, to stop them from being farmed for recipes. The good news is it's a 4 hour timer, not 24 hours. The bad news is, they don't have easy markers for each individual trial or TF, so you can't do any two in 4 hours.
If you have thoughts on this, like that a timer should be added or something, then you might want to get over to this thread and comment on it. Positron's been going back and forth with the community pretty well in that so it's a good place for related feedback.
Currently playing:
DC Universe
Planetside 2
Magic Online
Simunomics, the Massive Multiplayer Economic Simulation Game. Play for free.
I still don't see why you feel you should be rewarded for messing up the time. Just because there is no timer doesn't mean you should get rewarded for not paying attention to the time.
Hm it appears all of you guys have good points actually- wikked, anofayle, and Amasir. This is what Anofayle is trying to say- he understands that he is not entitled to the SHO. However, what he is trying to say he blames the design flaw for this. From what I understand I agree with him it should not be "global" for all TFs it should treat each as unique like STF / RSTF
edit- When will it be changed to 4 hrs when Issue 9 releases
I have over an hundred data written digilently on a piece of paper about when each character collect a reward. I made 1 mistake once. I don't find normal that I am shafted for that mistake. For all I know, maybe some friends online where sending me tells to switch asap to another character to help them and I comply, stopping to write what I was writting.
A sneaky way to remove my rightfull reward is wrong. Allowing me to click the ACCEPT REWARD on the SHO and then giving me a SO, is a sneaky backstab on the back. I did ACCEPT a SHO, not a SO. A buzz sound would have been fine, a different color, something. If I go at a store and they are out of what I want and offer me an alternative, I can also refuse the alternative and come back later. Here, I am stuck with the alternative after the seller told me it was my original order.
- "If I understand you well, you are telling me until next time. " - Ren
I have over an hundred data written digilently on a piece of paper about when each character collect a reward. I made 1 mistake once. I don't find normal that I am shafted for that mistake. For all I know, maybe some friends online where sending me tells to switch asap to another character to help them and I comply, stopping to write what I was writting.
A sneaky way to remove my rightfull reward is wrong. Allowing me to click the ACCEPT REWARD on the SHO and then giving me a SO, is a sneaky backstab on the back. I did ACCEPT a SHO, not a SO. A buzz sound would have been fine, a different color, something. If I go at a store and they are out of what I want and offer me an alternative, I can also refuse the alternative and come back later. Here, I am stuck with the alternative after the seller told me it was my original order.
Well you are so smart. Bet if you designed and coded COH it would be a perfect game.
Guess what, games are not perfect. Programmers and not perfect. YOU are not perfect. Cut the universe some slack. Who knows, you might enjoy life a little more.
Uhhmm.
plz forgive me for a noob question here.
But what is a SO and a SHO ?
i just started playing CoX, so i realy want to know.
thx.
A SO is a single origin enhancement, the best enhancements you can buy from merchants.
A SHO (synthethic hamidon origin) is like 2 SOs in 1 enhancements, having 2 different effect (such as Damage/Accuracy)...in short, having SHO allow you to have like 12 slots instead of 6, with all the normal limits...
So, you won't do more damage or have more accuracy then anyone geared with SOs that put 3 of each, but let's say you have 3 SHO that give damage/accuracy slotted (nucleous), since you have 3 slots free, you can put 3 recharge and have a much faster attack, or put endurance and save on your endurance.
At level 1 you see Training Origin...it takes 4 such enhancement to get the effect of 1 SO. At mid game, merchants will see DO (Dual Origin), they are twice more powerfull then training, yet half less powerfull then SO. SHO are the same strengh has a SO to keep the game casual friendly (good thing), yet, they give 2 effects to get some weirdos like me motivated at getting more!
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As to the peoples been "rude" toward me...
Every player I know that loses a SHOs, no matter how, is aggravated on the issue. So get off you high horses at telling me to take it easy. My angriness is rightfull. Coding it to give a buzz sound and leaving the reward screen on is a 30 minutes programming job.
- "If I understand you well, you are telling me until next time. " - Ren
Well, I think everyone will agree, it's best if the CoX UI had timers for the Task Force missions. BUT, with that said, they don't and it's the player's responsibility to track these things. The OP's situation didn't occur because a timer was wrong or a clock was reset, he just goofed. It happens to all of us and it is unfortunate, especially in a case like this, but there was no "sneakiness" involved in denying him his reward, there was no error in design and therefore no entitlement (imho : ' )
Sorry dude.
That's an interesting persepective to take regarding the avatar. Technically, you do get additional costume slots as you level up, costume respecs, plus the supergroup colors to change out but that's not why I wanted to reply. This is only my opinion (of course) but I'd prefer to have a few "static" costume pieces throughout the "life" of the toon than look like everyone else. WoW and LotRO drove me crazy. DAoC at least had dyes to make things a bit interesting. In CoX, out of the gate, you're looking pretty unique (unless you went the buxom, mostly naked, cat girl look.
It really is a different style of game -- you don't get "replacement" skills like leg shot 4 or fireball 5. That actually appeals to me as well; progress is measure by the bigger damage numbers I do and the new power that show up. As others have mentioned too, the Issue 9 Invention system will make definitely give the game a new feel, for better or worse.
So you think its okay for a screen to display that you are getting a SHO, you click it- then you get an SO. They can at least display a warning on the screen warning the player whats about to happen. Thats a bug- at the very least. It's like going online to purchase a Ford Mustang then instead, the factory sends you a ford Focus
Hm, I think I know what you are "missing" I had to dwell on this post for a long time. You are saying you like to see your chaarcter visibly transform as you progress. Well I can understand that. In WoW and other loot based games you do see your toon go from looking like a begger to a king.
In CoX the idea was that you always look like a superhero. Noobs look just as good as veterans however like ev1 else already said you can still improve your toon with enhancements. So there is an end game- however I'm not sure how well done of an end game it is. ideally what I would like to see is more sandbox type of games where there is no such thing as end game. Alas, my opinions on that has no place here in this thread u can probably search for my posts in the Developer discussions about that
So you think its okay for a screen to display that you are getting a SHO, you click it- then you get an SO. They can at least display a warning on the screen warning the player whats about to happen. Thats a bug- at the very least. It's like going online to purchase a Ford Mustang then instead, the factory sends you a ford Focus
Perhaps I misunderstood the chain of events. I took it as he tried to claim the reward for the mission and expected an SHO/SHO in the list of choices rather than he just clicked on an SHO reward from the list but got an SO instead. The latter would be a bug, yes, absolutely. The former is still a goof and would be reconciled as a feature request: add timer/warning.