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Ripped off by "ShatteredCrystal.com" for game time card.

2»

Comments

  • RoinRoin Member RarePosts: 3,444

    Originally posted by Sethilus


    I'm going to dignify this with a response, though chances are I should not.  Seeing as how my name it posted here however I feel it only right.  I am Michael Eikenberry, the CSR which e-mailed the above complaintant.  As you can see by that post this person was blacklisted in our store, what you cannot see however is why.
     
    He says something about waiting 7 hours however the order date is as follows:
    Order Date: 2007-06-26 15:05:16
     
    Now I'm not too good with military time, but that looks like it was about 3 PM to me.  Further more, the dispute was opened within minutes, even after I recieved this e-mail from the customer:
    >Hello there I purchased a 60 day time card for city of heroes and at the

    >end

    >

    >of my transaction it said

    >

    >"If you are a first time customer please expect our phone call shortly."

    >

    >I re-checked my info in paypal and my phone number is old. What should I do
     
    As you can see, you are receiving only half the story.  As for the refund,  looking things up in PayPal I see this:
    Jun. 26, 2007  Refund To *********  Completed -$29.99 US... etc

    Obviously this customer is failing to tell entire truths, or has not taken the time to look at the facts.
     
     
     

    OMG best BURN ever.

    You get two

    God bless MMORPG.com  I get to see such wonderful fun

    In War - Victory.
    In Peace - Vigilance.
    In Death - Sacrifice.

  • PyrostasisPyrostasis Member UncommonPosts: 2,293

    ahh nothing more satisfying than seeing someone kicking their own ass, and publicly at that.

     

    Thanks for the laughs kid =)

     

    SC.com is awesome =)

  • belgariadebelgariade Member UncommonPosts: 90

    Well , fun post !!!

    I love internet !!!!

    ! love mmorpg !!!

    Hide behind your computer , kid !!!

     

  • RoinRoin Member RarePosts: 3,444

    Originally posted by Devony


     
    Originally posted by Roin


     
    Originally posted by Sethilus


    I'm going to dignify this with a response, though chances are I should not.  Seeing as how my name it posted here however I feel it only right.  I am Michael Eikenberry, the CSR which e-mailed the above complaintant.  As you can see by that post this person was blacklisted in our store, what you cannot see however is why.
     
    He says something about waiting 7 hours however the order date is as follows:
    Order Date: 2007-06-26 15:05:16
     
    Now I'm not too good with military time, but that looks like it was about 3 PM to me.  Further more, the dispute was opened within minutes, even after I recieved this e-mail from the customer:
    >Hello there I purchased a 60 day time card for city of heroes and at the

    >end

    >

    >of my transaction it said

    >

    >"If you are a first time customer please expect our phone call shortly."

    >

    >I re-checked my info in paypal and my phone number is old. What should I do
     
    As you can see, you are receiving only half the story.  As for the refund,  looking things up in PayPal I see this:
    Jun. 26, 2007  Refund To *********  Completed -$29.99 US... etc

    Obviously this customer is failing to tell entire truths, or has not taken the time to look at the facts.
     
     
     

     

    OMG best BURN ever.

    You get two

    God bless MMORPG.com  I get to see such wonderful fun

     

     

     

    ROIN, you are a mindless troll who can't even stick to one side of the fence or form his own opinion, 3 posts ago you were siding with the OP ! What internet trash 

    Please show me where I was siding with anyone?  I just appreciate a good burn.  I really could care less who was right or wrong in this little thread.  So maybe before you comment on one of my post.  You should actually step back and realize.  You know exactly two things about me.  Jack and ****, and jack left town

    Better luck next time though.

    In War - Victory.
    In Peace - Vigilance.
    In Death - Sacrifice.

  • MehjrianMehjrian Member Posts: 127

    Notice that the OP hasn't posted again after that?

  • kishekishe Member UncommonPosts: 2,012

    he should be banned from ever again doing internet purchases anywhere.

  • abyss610abyss610 Member, Newbie CommonPosts: 1,131

    LMAO this reminds me of the time on the WoW forums when the CM busted some tool acting like a moron on the forum..lol

    was an undead mage sayin how he just got some female NE hunter. like he was on his low lvl alli alt and she came up trying to cyber with him and blah blah blah and he tricked her into flagging "to make it exotic" or something he then switched to  his 60 mage and "PWNED" her cause she was naked and her pet wqas put away.

    then the female NE hunter gets on the forums (horrible engrish and all) sayin stuff like no tell anyone and some junk and then  he'd post "LAWLZ" and more nerd speak......

    THEN the CM chimes in "UMMMmm according to our records both those characters (the NE hunter and the UD mage) are on your same account, and you're making the whole thing up?" funny as hell you know it was just some kid trying to be cool, i don't recall him replying after that either..lol

  • DevonyDevony Member Posts: 278

    Originally posted by Roin


     
    Originally posted by Devony


     
    Originally posted by Roin


     
    Originally posted by Sethilus


    I'm going to dignify this with a response, though chances are I should not.  Seeing as how my name it posted here however I feel it only right.  I am Michael Eikenberry, the CSR which e-mailed the above complaintant.  As you can see by that post this person was blacklisted in our store, what you cannot see however is why.
     
    He says something about waiting 7 hours however the order date is as follows:
    Order Date: 2007-06-26 15:05:16
     
    Now I'm not too good with military time, but that looks like it was about 3 PM to me.  Further more, the dispute was opened within minutes, even after I recieved this e-mail from the customer:
    >Hello there I purchased a 60 day time card for city of heroes and at the

    >end

    >

    >of my transaction it said

    >

    >"If you are a first time customer please expect our phone call shortly."

    >

    >I re-checked my info in paypal and my phone number is old. What should I do
     
    As you can see, you are receiving only half the story.  As for the refund,  looking things up in PayPal I see this:
    Jun. 26, 2007  Refund To *********  Completed -$29.99 US... etc

    Obviously this customer is failing to tell entire truths, or has not taken the time to look at the facts.
     
     
     

     

    OMG best BURN ever.

    You get two

    God bless MMORPG.com  I get to see such wonderful fun

     

     

     

    ROIN, you are a mindless troll who can't even stick to one side of the fence or form his own opinion, 3 posts ago you were siding with the OP ! What internet trash 

     

    Please show me where I was siding with anyone?  I just appreciate a good burn.  I really could care less who was right or wrong in this little thread.  So maybe before you comment on one of my post.  You should actually step back and realize.  You know exactly two things about me.  Jack and ****, and jack left town

    Better luck next time though.

     

     

     

    Geee, maybe the page before, where I told off the OP (long before the site owner came).... and you "commended" his pathetic self for "burning me"

     

    Get a new hobby, dude.. if you have nothing to add to a post then don't freaking post.

    Currently waiting for - Perfect World English, Age of Conan

    How to play Perfect World in english

    Currently messing with - Requiem Online

  • VolkmarVolkmar Member UncommonPosts: 2,501

    it shows how it always pay off to be careful and double check all info you get around here (and also not from here eh?) and how people will get themselved down down to get their side to win eh?

    Geez, shame in you OP, if that CSR would have not came in, you would have ruined, albeit limitedly, the reputation of a perfectly honest company when it WAS YOUR FAULT!

    so it is just and fair that your bad behaviour came back and bite you in the ***.

    I just hope people would actually learn sometimes that this can actually happens

     

    "If you give a man a fish, you feed him for a day, if you teach him how to fish, you feed him for a lifetime"



  • RoinRoin Member RarePosts: 3,444

    Originally posted by Devony


     
    Originally posted by Roin


     
    Originally posted by Devony


     
    Originally posted by Roin


     
    Originally posted by Sethilus


    I'm going to dignify this with a response, though chances are I should not.  Seeing as how my name it posted here however I feel it only right.  I am Michael Eikenberry, the CSR which e-mailed the above complaintant.  As you can see by that post this person was blacklisted in our store, what you cannot see however is why.
     
    He says something about waiting 7 hours however the order date is as follows:
    Order Date: 2007-06-26 15:05:16
     
    Now I'm not too good with military time, but that looks like it was about 3 PM to me.  Further more, the dispute was opened within minutes, even after I recieved this e-mail from the customer:
    >Hello there I purchased a 60 day time card for city of heroes and at the

    >end

    >

    >of my transaction it said

    >

    >"If you are a first time customer please expect our phone call shortly."

    >

    >I re-checked my info in paypal and my phone number is old. What should I do
     
    As you can see, you are receiving only half the story.  As for the refund,  looking things up in PayPal I see this:
    Jun. 26, 2007  Refund To *********  Completed -$29.99 US... etc

    Obviously this customer is failing to tell entire truths, or has not taken the time to look at the facts.
     
     
     

     

    OMG best BURN ever.

    You get two

    God bless MMORPG.com  I get to see such wonderful fun

     

     

     

    ROIN, you are a mindless troll who can't even stick to one side of the fence or form his own opinion, 3 posts ago you were siding with the OP ! What internet trash 

     

    Please show me where I was siding with anyone?  I just appreciate a good burn.  I really could care less who was right or wrong in this little thread.  So maybe before you comment on one of my post.  You should actually step back and realize.  You know exactly two things about me.  Jack and ****, and jack left town

    Better luck next time though.

     

     

     

     

    Geee, maybe the page before, where I told off the OP (long before the site owner came).... and you "commended" his pathetic self for "burning me"

     

    Get a new hobby, dude.. if you have nothing to add to a post then don't freaking post.

    Like I said before.  Please show me where I was siding with anyone.  Because it's not there.  It's pretty obvious your head is too thick to understand what I'm saying.  So let me simplify it for you.  I, meaning me myself personally.  Do not care, meaning I'm indifferent (that word isn't too big for you is it?) on the matter at hand.  When I do choose a side.  It will be very clear in my post.  That is all.

    Oh and thank you forum police.  I didn't know that on a public forum in one of the many threads in a general discussion area.  That people weren't supposed to speak openly.  When A) You become God or B) MMORPG.com hires you as a mod.  Then and only then can you ever think about telling me.  When, where, or how I should post.  Until that day comes please keep what "YOU" think I should be doing to yourself.  Because what you think I should be doing, is pretty irrelevant.   You have a nice day now, you hear.

    In War - Victory.
    In Peace - Vigilance.
    In Death - Sacrifice.

  • weller001weller001 Member Posts: 21

    just my 'two-penneth' worth.

     

    I have used shattered crystal twice now, and have to say that I think their service is outstanding. I order my last card at midnight in the UK, and had a phone call within 10 mins, then an email with the code.

     

     

  • JADEDRAG0NJADEDRAG0N Member Posts: 733

    I too have used there service a lot and found it reliable which was why i was asking those questions as i doubted they deliberatly conned him.

  • SoraellionSoraellion Member UncommonPosts: 558

    Funny how the OP doesn't at all react after the CSR's reply...

    And yes, people almost never tell the full truth about things, sometimes on purpose sometimes unknowingly, and as always; there's at least 2 sides to every story and people should stop forming opinions till you heard and verified em all.

    Thumbs up to the CSR posting here, although you're riding a thin line here as you are bringing confidential transactions and information out in the open, but the OP asked for it by being a drama queen.

  • PraetorianiPraetoriani Member Posts: 1,147

    I don't see how this post can end up being constructive again, therefore I'm locking it. Above that, the virtual trading Shattered Crystal dabbles in is very much a gray area and will therefore not be tolerated either.

This discussion has been closed.