Did you have a CoH account prior to purchasing the GvE edition? If so, then you need to add that CD Key to your account at www.plaync.com
If GvE is your first edition of the game, then when you select Create a New Character, you are given two icons. The one with a Star in Red, White and Blue is Hero side. The Red and Black Spider looking one is a Villain.
Or, perhaps there are two codes you have to enter -- I haven't purchased the gve edition so I don't know how they packaged the keys. If there is a second key, use it to upgrade the one you first entered, don't create a new account.
Comments
Did you have a CoH account prior to purchasing the GvE edition? If so, then you need to add that CD Key to your account at www.plaync.com
If GvE is your first edition of the game, then when you select Create a New Character, you are given two icons. The one with a Star in Red, White and Blue is Hero side. The Red and Black Spider looking one is a Villain.
Or, perhaps there are two codes you have to enter -- I haven't purchased the gve edition so I don't know how they packaged the keys. If there is a second key, use it to upgrade the one you first entered, don't create a new account.
I had to enter credit card and that vip pass code, and it works now.
Cool I have a friend that was experiencing the same problem so I will pass this on to him.