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Reply from customer service

XylekXylek Member Posts: 23
in Face of Mankind

I like to goto the web site of new MMORPG's & test out the customer service. I ask a geeky question & see what happens. 9 times out of 10 i dont get a reply or i get an answer 10 weeks later.

Face of Mankind is an exception to the rule. 3 hours & i was given a reply!! Now that is customer service.image

The reply was friendly & informative. I for 1 will give this game a good shot of my time.. Sounds like a corker to me.

Looking forward to it.

Xylek.

Comments

  • ANaKeRANaKeR Member Posts: 3
    customer service really affects the products image.

  • 01Neptune0101Neptune01 Member UncommonPosts: 82

    Good to see it's customer service is up to par

  • MarackMarack Member Posts: 10

    Wow! Three hours???

     

    Hmmm...  The shortest response I have ever gotten was twelve hours

    Yeah, thats what I said.

    ________________________________
    Don't look back, we are not going that way....B, Krous.

  • Drav3nDrav3n Member Posts: 11

    i find the CSR's in planetside to be the quickest than any other game and WoW to be the worest CS ever.

    image

    image

  • LessepsLesseps Member Posts: 15
    Thats real good ! Active and friendly CS means developers care a lot bout fans and game society, that gives the game even more chances to be finally great. Will live will see, but such nice CS makes me glad even now.

  • TheRedDreadTheRedDread Member UncommonPosts: 158
    I post regularly on their forums. All the moderators there are very active. This is a great start for an amazing future game. Fast customer services will make this game more enjoyable.

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