Did any of you morons read his linked post for crying out loud. What he is saying is that even if he cancels they are saying he wont even get the time he ALREADY PAYED FOR. For crist sake I don't think anyone read your freaking post man. Other then that that is total crap I have yet to see anything like that in any game ive played so I don't know what the hell people are talking about when they say all mmos are like this. I usually cancel my sub right after I pay for a moonth so I don't forget about it and I HAVE done this in UO,WOW,SWG,Lineage,EVE,COV, and and prolly more that I'm not thinking about so to all you saying all company's TOTALY Delete you ACCOUNT if you remove you CC info(even if you have time in the month left) your all a bunch of saps. Now to all you im refering to go back to the top of this post click the damn link he provided and read the post!!!!!
I DID read the post. There are TWO issues being addressed in the OP text and in the links :
1. That companies keep CC information permanently. They all do that.
2. That if you CANCEL or otherwise REMOVE your CC information from Turbines system, you will NOT be allowed to resub using THAT Credit Card. ALL companies operate like that! If you invalidate your Credit Card with a company, ANY COMPANY, that's it! That card is dead to that company.
Learn how things work in the world.
Or, don't participate.
Newbs.
Dude just stop talking will you you dont even understand WTF the posty is about!! as I STATED IN MY POST yes info is kept for legal reasons . BUT you can stop the resub process from occuring and reuse the same card I do it every month you bonehead!!! As I stated in my post!!!
Not to mention his grip is the fact that they want to remove time he has already paid for and still owns, you NEWB to life as you would put it.
and if you dont believe me meet me in SWG I need to resub tomorrow and I WILL BE USING MY SAME BANK CARD as I DO every month you moron.
people are really to stupid for this planet to work right how does it happen.
Even though I remove it from the resub process . Not to mention they stated he would never be able to use that account again NAME one othe game that does this!?!?
To OP please clarify weather you are trying to remove from resub process or completely. I believe you mean from resub.
"The most important thing is to have the design support the players in setting their own goals in both cooperative and competitive interaction with one another." - Ironore -
I shouldn't be forced to keep my CC information active in their system to keep a game I paid for. End of story.
Here's how I deleted my CC info from AC. I'm not positive that it'll work for LOTRO [and I don't want to unsub, so I'm not going to try it ]
Go to Payment Options and change to something else [time card or whatever], enter some number - right or wrong, it shouldn't matter as you just want to change the flag away from CC. Then return to Payment Options and selct CC. Enter an incorrect number [just make sure that you use the correct number of digits] - I used 1-9, then repeated until I had 16 digits. Then I unsubbed.
I gave that account to a friend who re-subbed with his own CC. I don't remember if the account time had expired [and I was fully unsubbed] or not. Hey, if you're selling the account, leave some time on it for the buyer to enter their info
Originally posted by Jimmy_Scythe Seriously, it's taken you people this long to realize that MMOs are a scam? You'd think after grinding the same boring content for a number of hours in the triple digits and still forking over a sub so you can continue to be bored would be your first tip!
If that is your experience with MMOs, maybe you should quit playing them... I know I can't be the only person in the world who actually enjoys playing MMOs, but to read this forum, you would think so. You guys who have tried and hated every MMO ever made, time to move on... you just don't like MMOs, leave them to the people who do.
"however while doing so I saw no option to remove my CC and billing information from their system"
This is the statement that indicates to me that he only wanted to remove from resub process seeing as all sites and games that have this option on the site remove your resub process when that option is used.
At no point in his post did I see him mention to remove his info from any type of reserve database.
All that aside they still stated they would remove TIME he ALREADY payed for that alone is worth the digg.
"The most important thing is to have the design support the players in setting their own goals in both cooperative and competitive interaction with one another." - Ironore -
* Yes, I agree that if you maintain your CC info in the system, you will be able to resub without problem.
* I have (a couple of times) canceled my LOTRO sub and resubscribed with no problem.
* When I have done that, I DO get to keep my remaining play time until the sub already paid for expires.
BUT
* None of the above would be true IF I invalidated the Credit Card with Turbine. I would need to use a brand new Credit Card. Once invalidated, a company will never allow it to be used again. The fact that Trubine freezes the account is perfectly reasonable. I would want them to do that.
The OP text and link hinge on this issue. That he wants his CC info to be 'removed' from Turbine's system, without penalty to his ability to access current content and future options to resubscribe. And that is just not reasonable. Nor is it standard business practice anywhere.
by Shoal if you CANCEL or otherwise REMOVE your CC information from Turbines system, you will NOT be allowed to resub using THAT Credit Card. ALL companies operate like that! Learn how things work in the world.
"however while doing so I saw no option to remove my CC and billing information from their system"
This is the statement that indicates to me that he only wanted to remove from resub process seeing as all sites and games that have this option on the site remove your resub process when that option is used. At no point in his post did I see him mention to remove his info from any type of reserve database. All that aside they still stated they would remove TIME he ALREADY payed for that alone is worth the digg.
He means COMPLETELY FROM ANY TURBINE SYSTEM AT ALL. SO yes the only way to do that is to completely close the account. That will close it forever.
I have closed turbine accounts before and it does remove your Credit card information from rebilling. Each and everytime you resub you have to re-enter your credit card information for billing purposes.
He wants them to remove the "file" on him completely. Well for account security purposes they close any account that was opened with that credit card.
Dark Age of Camelot does the same thing. Unless you contact them with a secret word and change the information, but Turbine doesn't use secret words they tie the credit card it was opened with to the account for security purposes.
And if people still don't understand that he is talking about removing his credit card information completely then read the chat log from his link: AS I said before and this Customer Service rep also states it. Turbine does not use Secret Word for their accounts they use the Credit Card number and billing address to provide account security by always tying that account to that credit card information.
Currently playing: LOTRO & WoW (not much WoW though because Mines of Moria rocks!!!!)
Looking Foward too: Bioware games (Dragon Age & Star Wars The Old Republic)
thats not what was said in the article. The POINT was that they would remove the billing information, but then the game would be deactivated permanently, basically costing me $50 to remove my info. It was not about whether they would actually delete the info completely 100% throughout there system. They obviously need to keep records. It was about gamers RIGHT to play a game they PAID for regardless of whether or not their CC information is listed on the site and in their active billing system. Please read the story thoroughly before making yourself look like a "retard"
As stated in a previous post of mine I was reading it properly and you all are wrong SHOLE learn2READ.
"The most important thing is to have the design support the players in setting their own goals in both cooperative and competitive interaction with one another." - Ironore -
thats not what was said in the article. The POINT was that they would remove the billing information, but then the game would be deactivated permanently, basically costing me $50 to remove my info. It was not about whether they would actually delete the info completely 100% throughout there system. They obviously need to keep records. It was about gamers RIGHT to play a game they PAID for regardless of whether or not their CC information is listed on the site and in their active billing system. Please read the story thoroughly before making yourself look like a "retard"
As stated in a previous post of mine I was reading it properly and you all are wrong SHOLE learn2READ.
Look at what the Customer Service rep stated in the chat log. They remove any billing from his account. They keep the credit card information on file for account security purposes. That is how Turbine has always provided extra account security. The credit card owner that opened the account is ALWAYS the rightful owner of the account and if you remove your credit card information from that account then it is closed.
The rep said that he could cancel his account and not be billed. This is a matter of trying to remove your record completely. Removing your credit card information removes your account from Turbine system completely and therefore the account can never be used again.
Currently playing: LOTRO & WoW (not much WoW though because Mines of Moria rocks!!!!)
Looking Foward too: Bioware games (Dragon Age & Star Wars The Old Republic)
ok for some reason I did not see that chat log but the fact still remains that he did not want it compleatly removed from the system he only wanted to stop auto billing.
Now I will say to OP I think you misunderstood the service rep cause he did stat that he can close the account so it will not be billed and such but If he compleatly removes you're info that It will shut down the account. That is understandable.
But I also think the Service rep misunderstood you as well thinking you wanted him to totaly eliminate you cc info from everywhere. The way it looks is you may have missed him saying that cause you where typing something back.(not sure)
Either way I still don't think its right that if he paid for a months game time and his card gets stolen/lost and he removes all that info from the system why he should loose his time he paid for. I mean He already payed for the months time.
"The most important thing is to have the design support the players in setting their own goals in both cooperative and competitive interaction with one another." - Ironore -
ok for some reason I did not see that chat log but the fact still remains that he did not want it compleatly removed from the system he only wanted to stop auto billing. Now I will say to OP I think you misunderstood the service rep cause he did stat that he can close the account so it will not be billed and such but If he compleatly removes you're info that It will shut down the account. That is understandable. But I also think the Service rep misunderstood you as well thinking you wanted him to totaly eliminate you cc info from everywhere. The way it looks is you may have missed him saying that cause you where typing something back.(not sure) Either way I still don't think its right that if he paid for a months game time and his card gets stolen/lost and he removes all that info from the system why he should loose his time he paid for. I mean He already payed for the months time.
He wouldn't lose anytime. He contacts them and tells them his credit card got stolen and then ties his account to a new credit card.
What the OP isn't understanding is that Turbine uses Credit Card Billing information for account Security. That has always been their system. So as long as you have your Credit Card information and access to the email address on the account you can never lose your account.
Turbine does this to prevent account sales of course. Because if your credit card information is tied to the account then they know when you change it. If it is changed to someone else's name and billing address then that can raise a flag on the account and if they decide to they can then investigate the account to see if it was illegally transferred.
IF they allowed the complete removal of that billing information then they would have no idea if they account was sold to someone else because the billing information of the original owner would no longer be listed.
This is an easy case of the OP not understanding that their is a auto billing system (which when you cancel gets automatically disabled and you need to re-enter your credit card information in order to resubscribe) and their account security information that keeps the account valid.
By wanting for removal of his billing information he would also cause Turbine to remove his account for good. Which would mean that account could never be used again.
Currently playing: LOTRO & WoW (not much WoW though because Mines of Moria rocks!!!!)
Looking Foward too: Bioware games (Dragon Age & Star Wars The Old Republic)
The issue is larger than me not wanting to have my CC accidentally charged. It's the fact that the Gaming Industry is more and more treating the customer as a criminal in the same way the Music and Movie Industry are. If someone pays for a product, they should be able to use it freely without restriction. Take BioShock, it has an installation limit, 2 installs I think, maybe 3? Are you saying thats ok? The're only preventing users from installing it on friends comps. So lets turn our heads. No, it does not matter they are trying to prevent piracy. What if I own 4 comps? What if I have to reinstall cause of a virus, crash? It started with those game ID numbers that you had to enter before a game could be installed. We turned our heads to that and now there are dozens of anti-piracy systems. None which make installation for the user easier. I remember buying HL2 and waiting 2 days before I could play because of their registration process. If you give an inch they will take a mile. I have stated my opinion on this subject and thats all I'll say.
I think you've overblown the CC issue, no big deal.... let them keep the info and there's no problem right?
As to the greater issue about whether or not Music, Video and Gaming companies have a right to tell you how to use the products that you "paid" for ..... of course they do.
Piracy is a huge problem, and they need to take whatever steps they can to limit its impact to their bottom line. If it means making it so the game can't be installed more than a few times (heck, from what I've read, BioShock is a 20 hour game, 2 or 3 installs is more than enough)
I'll go out on a limb here and say that the only people who really resent anti-piracy efforts....are those folks who plan on pirating.
Don't point at HL2 and Steam...that was a screwed up mess and Steam has since resolved their issues. You lost 2 whole days from playing a game? Aw..... too bad.....
Just trying to live long enough to play a new, released MMORPG, playing New Worlds atm
Fools find no pleasure in understanding but delight in airing their own opinions. Pvbs 18:2, NIV
Don't just play games, inhabit virtual worlds™
"This is the most intelligent, well qualified and articulate response to a post I have ever seen on these forums. It's a shame most people here won't have the attention span to read past the second line." - Anon
It is pretty stupid. The OP had already suspended billing. Talking to the service rep confirmed that he would no longer be billed, unless he should choose to reactivate his account. He then asked the company to completely delete any record of his billing information. Most companies would have simply said no, that isn't something they do.... but they were polite enough to offer the option. He can suspend his billing and resume service at any time he chooses, or he can cancel billing and remove his billing info completely... thus closing the account. It only makes sense that you wouldn't be able to play again on a closed account.
The OP is just asking for something, and then getting indignant when he doesn't get things exactly the way he had envisioned them. I have a 5 year old that acts the same way... of course, we don't let him have the credit cards.
The bottom line is, turbine offered him two options for getting the desired results, he doesn't like either of those options so he has to post all over the internet about how turbine are a bunch of crooks... asinine.
Another retarded complaint. Of course they own your cc information. It's part of their permanent records! Every company with an ounce of sense will keep track of all transactions made, including the full payment method and credit card information used. If you truly believe that companies delete your credit card info after purchase or after you cancel service, you are one ignorant person. Could they have handled the situation better? Of course. They should have appeased your ignorance by telling you that credit card info has been removed for further billing purposes. But oh well. People make stupid mistakes. Some days I think that the majority of MMO players are becoming so involved in these virtual worlds that they lose real world common sense. Either that or we're dealing with a lot of ignorant kids who may never know how the real world works.
/agreed
Welcome to the real world. The entire idea of a credit card is a scam anyway. Spend money you don't have, pay it off later! We'll only charge you interest, overdraft fees, etc etc.
It takes all of 5-10 seconds to check your credit card usage online, if you see any strange charges from Turbine or anyone else, investigate.
It's called "effort." You can't expect everything in the world to be automatic and work right 100% of the time. You have to be aware, which requires a little effort.
Originally posted by Salvatoris Originally posted by Jimmy_Scythe Seriously, it's taken you people this long to realize that MMOs are a scam? You'd think after grinding the same boring content for a number of hours in the triple digits and still forking over a sub so you can continue to be bored would be your first tip!
If that is your experience with MMOs, maybe you should quit playing them... I know I can't be the only person in the world who actually enjoys playing MMOs, but to read this forum, you would think so. You guys who have tried and hated every MMO ever made, time to move on... you just don't like MMOs, leave them to the people who do.
Don't bother.
He's a redneck that also think violence is okay. Let him be. If you reply to his post, you just further fuel him.
Another retarded complaint. Of course they own your cc information. It's part of their permanent records! Every company with an ounce of sense will keep track of all transactions made, including the full payment method and credit card information used. If you truly believe that companies delete your credit card info after purchase or after you cancel service, you are one ignorant person. Could they have handled the situation better? Of course. They should have appeased your ignorance by telling you that credit card info has been removed for further billing purposes. But oh well. People make stupid mistakes. Some days I think that the majority of MMO players are becoming so involved in these virtual worlds that they lose real world common sense. Either that or we're dealing with a lot of ignorant kids who may never know how the real world works.
/agreed
Welcome to the real world. The entire idea of a credit card is a scam anyway. Spend money you don't have, pay it off later! We'll only charge you interest, overdraft fees, etc etc.
It takes all of 5-10 seconds to check your credit card usage online, if you see any strange charges from Turbine or anyone else, investigate.
It's called "effort." You can't expect everything in the world to be automatic and work right 100% of the time. You have to be aware, which requires a little effort.
I deal with hundreds of credit cards a week at my job. Here, yes we do keep peoples CC#'s on file, HOWEVER our computer systems clear out the expiration dates so that it would be impossible to do anything with the cards on fine unless said customer provides it for future transactions. We shred physical imprints as well. I deal with credit card companies quite a bit. And can tell you its a real pain in the ass to have to call them to deal with a bogus charge.
That being said, the CC# belongs to the CUSTOMER, not the business. Should someone call us up, and request that their CC# be removed from our system, Id have it done inside of 30 seconds, and tell em to have a nice day. You do NOT spit in the face of your customers over something like this, theyre the ones PROVIDING YOUR PAYCHECK.
And Zaxxon, Id really like to point out what a horrible attitude you have. I cant imagine taking time out of my day to vomit that sort of attitude all over a stranger for no good reason. the problem has nothing to do with you, so why are you giving your opinion? I understand where the OP is coming from, I get calls with people wanting to make sure their CC#s are secure, and removing it from our system doesnt hurt us. Theyll come back and we'll get it again, not a big deal at all. In the future sir, please remind yourself that sticking your nose into someone elses problem and acting like you are some bone fide expert is not only unbecoming, its nothing short of a neurosis. Leave people alone that arent talking to you, and want nothing to do with your so called expertise.
I just used a free pay-as-you go credit card on my account, then sold my account.. if someone wanted to charge it no big deal since there is no money on it..
thats not what was said in the article. The POINT was that they would remove the billing information, but then the game would be deactivated permanently, basically costing me $50 to remove my info. It was not about whether they would actually delete the info completely 100% throughout there system. They obviously need to keep records. It was about gamers RIGHT to play a game they PAID for regardless of whether or not their CC information is listed on the site and in their active billing system. Please read the story thoroughly before making yourself look like a "retard"
This is not uncommon. The game purchase ,CC, and key are all tied to your account... Removing any of these would make your ACCOUNT not useable, and consequently the game, not useable.
This is not a single player game, its an online game that requires a subscription.
Please note, that the first thing the CR person does is ask for the last 4 digits of the CC. Now, please rethink your gripe.
No where did anyone but the OP say that turbine owns your CC number...Thats a False statement he made up.
---------- "Anyone posting on this forum is not an average user, and there for any opinions about the game are going to be overly critical compared to an average users opinions." - Me
"Hello person posting on a site specifically for MMO's in a thread on a sub forum specifically for a particular game talking about meta features and making comparisons to other titles in the genre, and their meta features.
Seriously, it's taken you people this long to realize that MMOs are a scam? You'd think after grinding the same boring content for a number of hours in the triple digits and still forking over a sub so you can continue to be bored would be your first tip!
If that is your experience with MMOs, maybe you should quit playing them... I know I can't be the only person in the world who actually enjoys playing MMOs, but to read this forum, you would think so. You guys who have tried and hated every MMO ever made, time to move on... you just don't like MMOs, leave them to the people who do.
Don't bother.
He's a redneck that also think violence is okay. Let him be. If you reply to his post, you just further fuel him.
And the award for the most useless and random ad hominem argument goes to Orca!
To be fair, my reply wasn't completely on topic either. I think that this thread has split into two separate discussions. On group is discussing the OP's paranoid stupidity while another group is discussing the larger, and more interesting, topic of copy protection and piracy.
All in favor of starting a new thread on piracy and copy protection?
Comments
I DID read the post. There are TWO issues being addressed in the OP text and in the links :
1. That companies keep CC information permanently. They all do that.
2. That if you CANCEL or otherwise REMOVE your CC information from Turbines system, you will NOT be allowed to resub using THAT Credit Card. ALL companies operate like that! If you invalidate your Credit Card with a company, ANY COMPANY, that's it! That card is dead to that company.
Learn how things work in the world.
Or, don't participate.
Newbs.
Dude just stop talking will you you dont even understand WTF the posty is about!! as I STATED IN MY POST yes info is kept for legal reasons . BUT you can stop the resub process from occuring and reuse the same card I do it every month you bonehead!!! As I stated in my post!!!
Not to mention his grip is the fact that they want to remove time he has already paid for and still owns, you NEWB to life as you would put it.
and if you dont believe me meet me in SWG I need to resub tomorrow and I WILL BE USING MY SAME BANK CARD as I DO every month you moron.
people are really to stupid for this planet to work right how does it happen.
Even though I remove it from the resub process . Not to mention they stated he would never be able to use that account again NAME one othe game that does this!?!?
To OP please clarify weather you are trying to remove from resub process or completely. I believe you mean from resub.
"The most important thing is to have the design support the players in setting their own goals in both cooperative and competitive interaction with one another." - Ironore -
Go to Payment Options and change to something else [time card or whatever], enter some number - right or wrong, it shouldn't matter as you just want to change the flag away from CC. Then return to Payment Options and selct CC. Enter an incorrect number [just make sure that you use the correct number of digits] - I used 1-9, then repeated until I had 16 digits. Then I unsubbed.
I gave that account to a friend who re-subbed with his own CC. I don't remember if the account time had expired [and I was fully unsubbed] or not. Hey, if you're selling the account, leave some time on it for the buyer to enter their info
<p align=center><a target=_blank href=http://www.nodiatis.com/personality.htm><img border=0 src=http://www.nodiatis.com/pub/20.jpg></a></p>;
If that is your experience with MMOs, maybe you should quit playing them... I know I can't be the only person in the world who actually enjoys playing MMOs, but to read this forum, you would think so. You guys who have tried and hated every MMO ever made, time to move on... you just don't like MMOs, leave them to the people who do.
-----Zero Punctuation Eve Online Review-----
"however while doing so I saw no option to remove my CC and billing information from their system"
This is the statement that indicates to me that he only wanted to remove from resub process seeing as all sites and games that have this option on the site remove your resub process when that option is used.
At no point in his post did I see him mention to remove his info from any type of reserve database.
All that aside they still stated they would remove TIME he ALREADY payed for that alone is worth the digg.
"The most important thing is to have the design support the players in setting their own goals in both cooperative and competitive interaction with one another." - Ironore -
Sophist,
* Yes, I agree that if you maintain your CC info in the system, you will be able to resub without problem.
* I have (a couple of times) canceled my LOTRO sub and resubscribed with no problem.
* When I have done that, I DO get to keep my remaining play time until the sub already paid for expires.
BUT
* None of the above would be true IF I invalidated the Credit Card with Turbine. I would need to use a brand new Credit Card. Once invalidated, a company will never allow it to be used again. The fact that Trubine freezes the account is perfectly reasonable. I would want them to do that.
The OP text and link hinge on this issue. That he wants his CC info to be 'removed' from Turbine's system, without penalty to his ability to access current content and future options to resubscribe. And that is just not reasonable. Nor is it standard business practice anywhere.
Last Post Here
Good Hunting
bullsh!t
you don't have a clue, newb
He means COMPLETELY FROM ANY TURBINE SYSTEM AT ALL. SO yes the only way to do that is to completely close the account. That will close it forever.
I have closed turbine accounts before and it does remove your Credit card information from rebilling. Each and everytime you resub you have to re-enter your credit card information for billing purposes.
He wants them to remove the "file" on him completely. Well for account security purposes they close any account that was opened with that credit card.
Dark Age of Camelot does the same thing. Unless you contact them with a secret word and change the information, but Turbine doesn't use secret words they tie the credit card it was opened with to the account for security purposes.
And if people still don't understand that he is talking about removing his credit card information completely then read the chat log from his link: AS I said before and this Customer Service rep also states it. Turbine does not use Secret Word for their accounts they use the Credit Card number and billing address to provide account security by always tying that account to that credit card information.
Currently playing:
LOTRO & WoW (not much WoW though because Mines of Moria rocks!!!!)
Looking Foward too:
Bioware games (Dragon Age & Star Wars The Old Republic)
As stated in a previous post of mine I was reading it properly and you all are wrong SHOLE learn2READ.
"The most important thing is to have the design support the players in setting their own goals in both cooperative and competitive interaction with one another." - Ironore -
As stated in a previous post of mine I was reading it properly and you all are wrong SHOLE learn2READ.
Look at what the Customer Service rep stated in the chat log. They remove any billing from his account. They keep the credit card information on file for account security purposes. That is how Turbine has always provided extra account security. The credit card owner that opened the account is ALWAYS the rightful owner of the account and if you remove your credit card information from that account then it is closed.The rep said that he could cancel his account and not be billed. This is a matter of trying to remove your record completely. Removing your credit card information removes your account from Turbine system completely and therefore the account can never be used again.
Currently playing:
LOTRO & WoW (not much WoW though because Mines of Moria rocks!!!!)
Looking Foward too:
Bioware games (Dragon Age & Star Wars The Old Republic)
ok for some reason I did not see that chat log but the fact still remains that he did not want it compleatly removed from the system he only wanted to stop auto billing.
Now I will say to OP I think you misunderstood the service rep cause he did stat that he can close the account so it will not be billed and such but If he compleatly removes you're info that It will shut down the account. That is understandable.
But I also think the Service rep misunderstood you as well thinking you wanted him to totaly eliminate you cc info from everywhere. The way it looks is you may have missed him saying that cause you where typing something back.(not sure)
Either way I still don't think its right that if he paid for a months game time and his card gets stolen/lost and he removes all that info from the system why he should loose his time he paid for. I mean He already payed for the months time.
"The most important thing is to have the design support the players in setting their own goals in both cooperative and competitive interaction with one another." - Ironore -
What the OP isn't understanding is that Turbine uses Credit Card Billing information for account Security. That has always been their system. So as long as you have your Credit Card information and access to the email address on the account you can never lose your account.
Turbine does this to prevent account sales of course. Because if your credit card information is tied to the account then they know when you change it. If it is changed to someone else's name and billing address then that can raise a flag on the account and if they decide to they can then investigate the account to see if it was illegally transferred.
IF they allowed the complete removal of that billing information then they would have no idea if they account was sold to someone else because the billing information of the original owner would no longer be listed.
This is an easy case of the OP not understanding that their is a auto billing system (which when you cancel gets automatically disabled and you need to re-enter your credit card information in order to resubscribe) and their account security information that keeps the account valid.
By wanting for removal of his billing information he would also cause Turbine to remove his account for good. Which would mean that account could never be used again.
Currently playing:
LOTRO & WoW (not much WoW though because Mines of Moria rocks!!!!)
Looking Foward too:
Bioware games (Dragon Age & Star Wars The Old Republic)
As to the greater issue about whether or not Music, Video and Gaming companies have a right to tell you how to use the products that you "paid" for ..... of course they do.
Piracy is a huge problem, and they need to take whatever steps they can to limit its impact to their bottom line. If it means making it so the game can't be installed more than a few times (heck, from what I've read, BioShock is a 20 hour game, 2 or 3 installs is more than enough)
I'll go out on a limb here and say that the only people who really resent anti-piracy efforts....are those folks who plan on pirating.
Don't point at HL2 and Steam...that was a screwed up mess and Steam has since resolved their issues. You lost 2 whole days from playing a game? Aw..... too bad.....
"True friends stab you in the front." | Oscar Wilde
"I need to finish" - Christian Wolff: The Accountant
Just trying to live long enough to play a new, released MMORPG, playing New Worlds atm
Fools find no pleasure in understanding but delight in airing their own opinions. Pvbs 18:2, NIV
Don't just play games, inhabit virtual worlds™
"This is the most intelligent, well qualified and articulate response to a post I have ever seen on these forums. It's a shame most people here won't have the attention span to read past the second line." - Anon
It is pretty stupid. The OP had already suspended billing. Talking to the service rep confirmed that he would no longer be billed, unless he should choose to reactivate his account. He then asked the company to completely delete any record of his billing information. Most companies would have simply said no, that isn't something they do.... but they were polite enough to offer the option. He can suspend his billing and resume service at any time he chooses, or he can cancel billing and remove his billing info completely... thus closing the account. It only makes sense that you wouldn't be able to play again on a closed account.
The OP is just asking for something, and then getting indignant when he doesn't get things exactly the way he had envisioned them. I have a 5 year old that acts the same way... of course, we don't let him have the credit cards.
The bottom line is, turbine offered him two options for getting the desired results, he doesn't like either of those options so he has to post all over the internet about how turbine are a bunch of crooks... asinine.
-----Zero Punctuation Eve Online Review-----
Welcome to the real world. The entire idea of a credit card is a scam anyway. Spend money you don't have, pay it off later! We'll only charge you interest, overdraft fees, etc etc.
It takes all of 5-10 seconds to check your credit card usage online, if you see any strange charges from Turbine or anyone else, investigate.
It's called "effort." You can't expect everything in the world to be automatic and work right 100% of the time. You have to be aware, which requires a little effort.
If that is your experience with MMOs, maybe you should quit playing them... I know I can't be the only person in the world who actually enjoys playing MMOs, but to read this forum, you would think so. You guys who have tried and hated every MMO ever made, time to move on... you just don't like MMOs, leave them to the people who do.
Don't bother.
He's a redneck that also think violence is okay. Let him be. If you reply to his post, you just further fuel him.
Futilez - Mature MMORPG Community
Correcting people since birth.
Welcome to the real world. The entire idea of a credit card is a scam anyway. Spend money you don't have, pay it off later! We'll only charge you interest, overdraft fees, etc etc.
It takes all of 5-10 seconds to check your credit card usage online, if you see any strange charges from Turbine or anyone else, investigate.
It's called "effort." You can't expect everything in the world to be automatic and work right 100% of the time. You have to be aware, which requires a little effort.
I deal with hundreds of credit cards a week at my job. Here, yes we do keep peoples CC#'s on file, HOWEVER our computer systems clear out the expiration dates so that it would be impossible to do anything with the cards on fine unless said customer provides it for future transactions. We shred physical imprints as well. I deal with credit card companies quite a bit. And can tell you its a real pain in the ass to have to call them to deal with a bogus charge.That being said, the CC# belongs to the CUSTOMER, not the business. Should someone call us up, and request that their CC# be removed from our system, Id have it done inside of 30 seconds, and tell em to have a nice day. You do NOT spit in the face of your customers over something like this, theyre the ones PROVIDING YOUR PAYCHECK.
And Zaxxon, Id really like to point out what a horrible attitude you have. I cant imagine taking time out of my day to vomit that sort of attitude all over a stranger for no good reason. the problem has nothing to do with you, so why are you giving your opinion? I understand where the OP is coming from, I get calls with people wanting to make sure their CC#s are secure, and removing it from our system doesnt hurt us. Theyll come back and we'll get it again, not a big deal at all. In the future sir, please remind yourself that sticking your nose into someone elses problem and acting like you are some bone fide expert is not only unbecoming, its nothing short of a neurosis. Leave people alone that arent talking to you, and want nothing to do with your so called expertise.
I just used a free pay-as-you go credit card on my account, then sold my account.. if someone wanted to charge it no big deal since there is no money on it..
This is not uncommon. The game purchase ,CC, and key are all tied to your account... Removing any of these would make your ACCOUNT not useable, and consequently the game, not useable.
This is not a single player game, its an online game that requires a subscription.
Please note, that the first thing the CR person does is ask for the last 4 digits of the CC. Now, please rethink your gripe.
No where did anyone but the OP say that turbine owns your CC number...Thats a False statement he made up.
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"Anyone posting on this forum is not an average user, and there for any opinions about the game are going to be overly critical compared to an average users opinions." - Me
"No, your wrong.." - Random user #123
"Hello person posting on a site specifically for MMO's in a thread on a sub forum specifically for a particular game talking about meta features and making comparisons to other titles in the genre, and their meta features.
How are you?" -Me
hmm think this could be wrong. Isn't what is meant that it is deactivated permanently... till you provide CC details again
If that is your experience with MMOs, maybe you should quit playing them... I know I can't be the only person in the world who actually enjoys playing MMOs, but to read this forum, you would think so. You guys who have tried and hated every MMO ever made, time to move on... you just don't like MMOs, leave them to the people who do.
Don't bother.
He's a redneck that also think violence is okay. Let him be. If you reply to his post, you just further fuel him.
And the award for the most useless and random ad hominem argument goes to Orca!
To be fair, my reply wasn't completely on topic either. I think that this thread has split into two separate discussions. On group is discussing the OP's paranoid stupidity while another group is discussing the larger, and more interesting, topic of copy protection and piracy.
All in favor of starting a new thread on piracy and copy protection?