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Does FSS have a number?

tylerthedruitylerthedrui Member Posts: 304
in Hellgate: London

I need to get ahold of some number to get ahold of FSS.

I signed up at release, but haven't played in a while. FSS charged me twice that month, then continued charging (I never remember getting members stuff either).

There must have been a mixup with some of their billing people, and I need to get ahold of them, but they don't answer emails.

Comments

  • RedwoodSapRedwoodSap Member Posts: 1,235

    Customer service at it's finest. Bet they don't have a toll free number.

    image

  • KaiphasKaiphas Member Posts: 59

    The same thing happened to me. I tried to cancel, but it won't let me.

    If you don't like it, don't play it.
    800 million subscribers cannot lie

  • JennysMindJennysMind Member UncommonPosts: 869

    It took me about 5 seconds to find the phone numbers for support. And that's because there is a support tab on the home page.

    hellgate.custhelp.com/cgi-bin/hellgate.cfg/php/enduser/std_adp.php

     

     

  • KaiphasKaiphas Member Posts: 59

    I already tried that number, just like everyone else. It never actually goes through to an agent and you are urged to use the electronic system.

    If you don't like it, don't play it.
    800 million subscribers cannot lie

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