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I am an 11 LM on Windfola and I have found that basically no one speaks to me when I try and chat with them. I have joined several groups and I never get any reply in the chat (I am doing it properly). Do people find LOTRO players unfriendly? I am nearly positive windfola is a US/English server but it is really hard to find information on the servers.
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I'm on Elendilmir, and have no problems, people have been great all along and even PUGs are running for fun...not sure why you are having these problems. I'd recommend looking for a Kinship to start, it's a good way to build ingame friendships and fellowships.
Good luck!