Another no offer found for given key (Help)

Jinz

As the title states keep getting this when trying to upgrae my account with a retail key.

 

I hear the EU servers are down could this be the cause?

 

I have followed the instructions on entering the key to the letter and have also sent an email to support.

 

Would a kind soul please check the official forums to see if there is any information on this from Funcom please.

 P.S  account status Open

Playable until 2008-06-22 10:56:32

Subscription Cycle 1 Month Recurring

Still it will not accept my retail key.

Regards

J

 

 

Vagelisp

Originally posted by Jinz


 P.S  account status Open

Playable until 2008-06-22 10:56:32




Subscription Cycle 1 Month Recurring
Still it will not accept my retail key.


Regards
J
 
 

This message means that your account is active. Trying to re-type your retail key will will display this message. Did you try to login in the game and failed?

kalimero27

I have the almost same problem. exept i get the authentication error when trying to log in. its pretty annoying acctually... and my forum account doesnt work. dunno why but some help would be appreciated:D

Regards kali

Nadia

I've posted all known info from the US forums at this thread

www.mmorpg.com/discussion2.cfm/thread/181583

 

 

maybe someone with EU forum access can help

forums-eu.ageofconan.com/

imajika

Same problem here, entering the collectors edition activation key comes up with no offer found. Anyone got this working yet?

Vagelisp

 

Originally posted by imajika


Same problem here, entering the collectors edition activation key comes up with no offer found. Anyone got this working yet?

You and hundreds of people in the European forums have exactly the same problem. If they don't fix their database soon heads will really roll.

 

I had the same problem with the rhino key, i just waited as a mature person (cursing and hiting my head at the monitor) until next morning and tried again. I just kept trying until it was consumed. Another issue is that even you get this message the key updates the database. Heavy overload and ...

Welcome, -----.

You last visited: 1st January 1970 at 00:00

1970?

for Crom's sake fix these problems.

Jinz

Well i'm stunned I am playing AoC with my pre order key only lol.   Only the bow is showing as my items available on the register sight and it still wont validate my CE retail key.

Vagelisp

 

Originally posted by kalimero27


I have the almost same problem. exept i get the authentication error when trying to log in. its pretty annoying acctually... and my forum account doesnt work. dunno why but some help would be appreciated:D
Regards kali

1. Use no numbers in password

To those who are having the Authentication Failure. Please read!

---

Hello folks,



I figured I'd make a new thread so it'd be visible instead of posting somewhere on the end of a fairly long post.



Those who are having this issue, do you by any chance have any numbers in your password? If this is the case, please go to register.ageofconan.com and change your password to letters only.



Please post here if this worked for you.



Thank you,



Malethyn



22:07 GMT Update: Keep in mind that changing the password on the account control panel only changes your in-game password.

 

2. If you have the wrong version (US instead of EU).

Login Problem due to wrong LocalConfig.xml

---

Customer Support informed us that some users seem to have downloaded a wrong client (US instead of EU client) from other websites than from the official Funcom registration site. This leads to not being able to login to the game (authentication errors).



European customers can solve this by downloading the attached LocalConfig.xml file to the location you installed Age of Conan to (default: C:Program filesFuncomAge of Conan) and replace the existing one.



If you in addition experience patch problems please run the SimpleConfig.exe found in the installation folder (default: C:Program filesFuncomAge of Conan) as follows:

• Start SimpleConfig.exe
• Click on [Verify/repair...]
• Click on [Beginn]
• The program will now check and repair files if needed

After this you should be able to patch and start the game.



Please download the client only from the official Funcom source to avoid such problems.



Thank you

 

BEGIN Vagelisp

that's the file path in the forums.

http://forums-eu.ageofconan.com/attachment.php?attachmentid=13&d=1211463542

if you don't have access do it manually:

Copy the following XML file in a notepad and save it as: LocalConfig.xml

Please check your original LocalConfig.xml before to avoid wasting time...

 <HttpPatchAddr> http://aoc-eu-update.live.ageofconan.com/upm </HttpPatchAddr>

<ClientHttpPatchAddr> http://aoc-eu-gameupdate.live.ageofconan.com/upm </ClientHttpPatchAddr>

<ControlHttpPatchAddr> http://aoc-eu-control.live.ageofconan.com/upm </ControlHttpPatchAddr>

<HttpPatchFolder> AoCLiveEU </HttpPatchFolder>

<UniverseAddr> aoc-eu-um.live.ageofconan.com:7000 </UniverseAddr>

<DevName> conan </DevName>

<UniverseVersion> 2 </UniverseVersion>

<PatchVersion> x47bb9b332ea75aaab1148f740472aa06 </PatchVersion>

END Vagelisp