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Funcom seriously needs to stop and evaluate themselves
shamall
Member CommonPosts: 516
Because the fact they they took resources from AO to help AoC is starting to effect AO negativly. Now hear me out, I know AO has been around for years and AoC is now their cash cow but it is failing miserably and when you start to hurt one game for another that seems to be headed for the gutter no matter what then something seriously needs to be looked at. Plus they have already announced that they are working on yet another mmo and AoC isn't even half a year old. They odviously do not have enough people or dare I say talented programmers to take on this many tasks. Infact I think AoC is in the shape it is in because Funcom moved people to work on their new mmo soon as AoC was released.
I reactivated my AO account last week after beeing gone for a good 4 years and was surprised at how many people are still playing. I also started hearing the complaints comming from dedicated players about how AO has gone down hill a bit since AoC came out. Dispite its horrible launch AO is in a lot better shape now and it took Funcom a long time to get it there but things like increased lag, longer wait times for petitions due to ark/gm's being moved to AoC and only one person working on the new game engine are starting to piss off AO players. Now I see the same thing happening to AoC and well, its just not smart.
The Brave Do Not Fear The Grave
Comments
actually... i think they've been working on that bloody Secret World MMO since 2005 from what I've heard, they just havent announced anythin about it til now because since then, they've had AoC in the mainstream, and didnt want another project to compete against it.
Think of it this way, its the last inning, two strikes, and this third MMO is their last at bat, its all or nothing for em :P
I think they really thought they had a winner here , Now that reality has set in they're in panic mode.They have moved full tilt into damage control , Without pre-calculating how that will effect their other customers. Which is probably causing even more panic within the ranks. I don't see this turning around until most move on and they're stuck with a few hundred thousand subs . By that time some of the activity on the boards would have died down , Freeing up their attention , Only then will they trully move on to improving anything within their service model.
For every minute you are angry , you lose 60 seconds of happiness."-Emerson
Funny thing is..Funcom's customer service in AoC is horrible. All I can say is that if AO's is any worse I feel genuinely sorry for the people who play that game avidly.
To be fair to the folks working in CS , You really can't blame them . It's more on the shoulders of those who authorized the release of a game in this state . Which is a direct contribution to the back up in CS , When at least 80% of your clients are having game stopping issues , It can cause a nightmare for those tasked with answering all those complaints.
For every minute you are angry , you lose 60 seconds of happiness."-Emerson
To be fair to the folks working in CS , You really can't blame them . It's more on the shoulders of those who authorized the release of a game in this state . Which is a direct contribution to the back up in CS , When at least 80% of your clients are having game stopping issues , It can cause a nightmare for those tasked with answering all those complaints.
5 years total sub-time in AO I can tell you that FC's idea of CS has always been 'Have a volunteer tell em Sorry We Can't Fix That!, Ask other players if they have figured out a work-around'
AOC is in a fullblown SWG/ Smeds/ NGE code red melt down. Hell Smeds might send them a check for taking the gaming eye off of his blunders and lies.
Of course he would be launching a NCE ( New Conan Experience) where Conan was a selectable class.
Fungerer som det skal
Erling Elingson keep saying, "great launch" "Great launch" "we had a great launch" But we know it was a great launch, the game was incredible. Funcom sucked, Funcom broke the promises, there's more to a game than great graphics.
After much consideration over the last week, I've decided to cancel both of my AO accounts as well. I just really do not approve in any way how Funcom is handling this Age of Conan debacle. No communication, no signs they are listening to the customers they have, and volunteer mods running slipshod all over the official forums like little brownshirts quelling any and all dissent. It sucks, I really love AO but I'm done putting up with Funcom. Diverting resources from the game I love and have been paying for for years, to a sinking ship that's not even worthy of the title "MMORPG" is just the last straw. What a mess.
What I think is strange, and see if you agree with me here; If a head Developer came to the forums and made a post where he honestly spelled out what's going on, and why stuff is delayed, admitted they are a bit over their heads and are working day and night.
They would really give the fans ammunition on the various forums, some players would respect that and come back / stay subbed. Why they don't do some damage control is beyond me. A dev could take 5 minutes to write a post and it might save thousands of subs.
You are absolutely wrong. Look at what Blizzard did at lauch
paraphrase
" we are very sorry that demand for our game has caused insane queues and gameplay issues.. in order to help fix this problem we are going to be adding servers as fast as we can AND AND AND we are going to stop shipping boxes to retailers until we feel we have improved gameplay for our current players"
They admitted they had a problem, they stopped selling boxes even though I'm sure they lost a ton of sales because of it.. basically they showed that long term profits and gaming experience was more important than quick profits.
Compare that to Failcom. They deceitfully limited the beta to lvl 20 to hide the terrible 20-80 experience and then two months after launch when the game is in worse shape than it was initially, the project manager says " <putting fingers in ears> We had a great launch, everything is better than expected. Things are so good in fact, we have devs working on the expansion".
be shame to see AO go down like this . had more fun on that game than i did playing aoc
In fairnes to Funcom, that is the Production Manager not the Project Manager. Erling's job is to promote the game. He has no responsibllity as far as developing.
I completely agree with you, though. Funcom should have learned something through their failures with AO. The only think they learned was to lie, and keep lying until AoC is also a f2p game.
In fairnes to Funcom, that is the Production Manager not the Project Manager. Erling's job is to promote the game. He has no responsibllity as far as developing.
I completely agree with you, though. Funcom should have learned something through their failures with AO. The only think they learned was to lie, and keep lying until AoC is also a f2p game.
Eh, only the basic AoC game will become F2P, just like AO, I'm sure you'll still have to pay for the expansion (or expansions should god decide to spite us more), and a monthly fee to play with those expansions.
It amazes me how horrible Funcom is at development when they have obviously spent millions on marketing. Getting people to buy a POS like this is a great testimony to their marketing (all lies) skills.