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Famine

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  • BrenicsBrenics Member RarePosts: 1,939

    First there was AC2 then Horizons (which has got a little better just dated gfx) and now AOC. Never  thought I would see a game go down hill this fast and take the crown from the other two.

    As far as Famine goes, you hang in there dude. Don't take it personal but understand Funcom made it this bad.

    I'm not perfect but I'm always myself!

    Star Citizen – The Extinction Level Event


    4/13/15 > ELE has been updated look for 16-04-13.

    http://www.dereksmart.org/2016/04/star-citizen-the-ele/

    Enjoy and know the truth always comes to light!

  • ArthousesigArthousesig Member Posts: 305

    I know, this game crashed as fast as Vanguard, it's basically dead now

    But that doesn't seem to stop Funcom trying PR stunts like this one:

    http://www.mmorpg.com/gamelist.cfm/game/191/view/forums/thread/192746

    Funcom got owned on that thread though, because they can't delete posts like they do on the AOC forums

  • ImjinImjin Member Posts: 366
    Originally posted by gestalt11

    Originally posted by Imjin


    Famine I just noticed you've posted here.
    Want to make some points?
    Give this community 1 or 2 good reasons why they should even bother with a game who has people like Lufkin as moderators and does nothing with them.
    And "becasue he does a good job" is out the window.  He doesnt. A payed or non payed employee acting or talking like that to paying customers is OK?
    As I posted somewhere else, that is the nail in the coffin for myself and FC. If you let tools like that represent your company then I have zero respect for said company. Makes things pretty equal since apparently by letting someone like him stay around shows a lack of respect for the customer.
     And know I am not expecting you to give a detailed response about the inner working of the mods but all I have to do is go over to your forums and see his name and I know that FC just doesnt care in the least.

     

    Lufkin is possibly the worst moderator I have ever seen, but Famine would be a fool to respond to you.



     

    I don't expect a direct response. But I would expect famine to want his underlings to act with AT LEAST the same level of professionalism as he does. That obviously is not the case.

    Time will tell and it will tell a very honest story if some of those mods arent "fired"

    Fungerer som det skal

  • ImjinImjin Member Posts: 366
    Originally posted by AranStormah

    Originally posted by FC-Famine

    Originally posted by AranStormah


    *Snip* Discrediting Costumer Representives *snip*

     

    Heya,

    Well if only I put my real age in there muhaha. Anyways, the assumption that we don't convey feedback to the developers is of course false. That's really a major point in what the community team does. If we didn't convey the feedback then there would be no real point, in my humble opinion to even have official forums. Although we can still rely on external communities such as this one it simply would not be as direct as simple telling us on our own forums. Yes, majority of the player base does not post on the forums but that is also why we are found in-game as well take in email submissions. In that, that's what I do, I engage communities internally and externally for the idea of conveying information to the developers as well providing information to you as a player or just an onlooker to the community or game.

    The ongoing debate on us being marketing or customer support is something the community managers for every company has been talking about for some time now. I think the best answers I've seen is something in between that makes us unique. We are not just a one-way channel (i.e.: publisher/developer -> customer) type of position but instead a two-way channel (i..e: player -> publish/developer).

    Overall we do moderate the forums and we do empower the community to help out with being apart of the community. This is why we have the moderation program in place much like MMORPG.COM encourages the community to write blogs, moderate or anything else in between to offer upcoming members to be apart of something bigger with such a great site. Sometimes things happen and sometimes changes need to be made in order to keep moving on the right track. I think we are seeing that with our current moderation policies and of course our guidelines we have followed before the launch of the Age of Conan forums. I think it's perfectly normal myself to have those concerns and it should be up to the community team as a whole to address those concerns to better fit it to the community.

    More on moderation, will we ever consider revamping our current moderation policies to better fit the needs and requests of the community? Yes of course. This is something I'm doing right now as you can already see that it's not receiving as great of feedback on the current moderation policies. However, please understand that our intentions are only good. We have had a need for moderation from the community since day 1 and we were set out as one to improve that by empowering the community more than what it was as well following the guidelines more than we have been (note: I never suspended or was as active on moderation because I simply don't like to moderate by any means).

    I personally try to handle all moderation issues with respect to the moderator and to the players at hand. So trying to engage personal opinion on anyone, even on a  player is something I will not do here nor there. I respect everyone and in that, all issues can be sent to me for investigation on any moderation and or moderator in question. I will do my best to look into it and take approprate action on anything if submitted.

    P.S

    Sorry for any delay here, I do sleep sometimes. :)



     

    Anyway. Best of luck man. Show us that your actions can go where your words can't - by doing something about the renegade moderators on your official forums.



     Theres what I was looking for.

    Fungerer som det skal

  • UnfinishedUnfinished Member Posts: 881
    Originally posted by DonnieBrasco

    Originally posted by FC-Famine
    Heya,
    Well if only I put my real age in there muhaha.

    Why dishonest in such a trivial thing? I assumed that "image" is an all-important thing for a *community* manager.....?

    DB

     

    Thanks you saved me from having to ask for myself.

     "Craig Morrison started out in your job, and now he runs all of Anarchy Online" , I wonder how many times Gaute has waved that little gem under Famine's nose.

    Once again I must ask, why is Famine here playing on our boards when he has more work than he can handle on his own forums?  Hoping Jon Wood will give him a job??

  • hobo9766hobo9766 Member UncommonPosts: 457

    Another thing look at Famine's join date and post count. If the account is that old why wait till now to post anything? I guess now that the ship is sinking its time to talk.

  • Originally posted by Imjin

    Originally posted by gestalt11

    Originally posted by Imjin


    Famine I just noticed you've posted here.
    Want to make some points?
    Give this community 1 or 2 good reasons why they should even bother with a game who has people like Lufkin as moderators and does nothing with them.
    And "becasue he does a good job" is out the window.  He doesnt. A payed or non payed employee acting or talking like that to paying customers is OK?
    As I posted somewhere else, that is the nail in the coffin for myself and FC. If you let tools like that represent your company then I have zero respect for said company. Makes things pretty equal since apparently by letting someone like him stay around shows a lack of respect for the customer.
     And know I am not expecting you to give a detailed response about the inner working of the mods but all I have to do is go over to your forums and see his name and I know that FC just doesnt care in the least.

     

    Lufkin is possibly the worst moderator I have ever seen, but Famine would be a fool to respond to you.



     

    I don't expect a direct response. But I would expect famine to want his underlings to act with AT LEAST the same level of professionalism as he does. That obviously is not the case.

    Time will tell and it will tell a very honest story if some of those mods arent "fired"

     

    Well this is just my opinion and is based on no real facts, but I don't think Funcom knows what they are doing.  Ever.  Not in a solid way.  They show all the hallmarks of a organization that does not fully think things through and lock them down and the left hand does not know what the right hand is doing because of that mentality.

     

    That and they run on pure undiluted BS and organization tend to beleive their own BS.  Also people who believe their own BS tend to be  very paranoid and controlling.   Because on some level they know its all a house of cards.

     

    These organizations tend to run around in perpetual panic mode and when they aren't in panic they do mostly nothing.

  • ZorvanZorvan Member CommonPosts: 8,912
    Originally posted by Unfinished

    Originally posted by DonnieBrasco

    Originally posted by FC-Famine
    Heya,
    Well if only I put my real age in there muhaha.

    Why dishonest in such a trivial thing? I assumed that "image" is an all-important thing for a *community* manager.....?

    DB

     

    Thanks you saved me from having to ask for myself.

     "Craig Morrison started out in your job, and now he runs all of Anarchy Online" , I wonder how many times Gaute has waved that little gem under Famine's nose.

    Once again I must ask, why is Famine here playing on our boards when he has more work than he can handle on his own forums?  Hoping Jon Wood will give him a job??



     

    I think Craig Morrison is a thorn in the side to Gaute, personally. Gaute nearly destroyed AO completely, Craig turned it around. And Craig (Silirrion to most) has the cajones to at least post in threads and respond to players in real-time instead of canned marketing speeches. If Craig werre running Funcom, the company, and AoC, might have had a chance.

  • ImjinImjin Member Posts: 366



    I did infact read your thread, and the reason I locked it was as I stated.



    The purpose of the thread was good, but the outspoken community in that thread was debating wether or not to pay for "a beta state game". Basicly debating wether or not the community should still stay subscribed.



    I hope you understand me when I say that I have to close those kinds of threads. ?



    If FunCom would allow those kind of debates, it would be like saying "Yes, we are infact in beta, and you are paying for a unfinished product". Which is not the case.



    I really dont wish to insult you, or any other parts of the community by locking the thread. I am locking it because the threads cause more harm then good.



    And because this thread is questioning moderation publically instead of PMing it to me directly.

    I am now closing it, any responses could be sent to me in a PM, and I will read and respond to it when I come home tomorow.


    __________________

    Sekhmet - Age of Conan Forum Moderator.

    My interest is the well being of the Age of Conan Community




    Always read over the Social Guidelines before posting on the forums.

     

     

    I had along comment but I delted it. This speaks for itself

    Fungerer som det skal

  • FC-FamineFC-Famine Funcom Community ManagerMember UncommonPosts: 278
    Originally posted by Unfinished

    Originally posted by DonnieBrasco

    Originally posted by FC-Famine
    Heya,
    Well if only I put my real age in there muhaha.

    Why dishonest in such a trivial thing? I assumed that "image" is an all-important thing for a *community* manager.....?

    DB

     

    Thanks you saved me from having to ask for myself.

     "Craig Morrison started out in your job, and now he runs all of Anarchy Online" , I wonder how many times Gaute has waved that little gem under Famine's nose.

    Once again I must ask, why is Famine here playing on our boards when he has more work than he can handle on his own forums?  Hoping Jon Wood will give him a job??

    My age is something I didn't really set I think. I don't really think about that stuff when making a new forum account.

    I post here because posting takes around 3-5 minutes to really complete and I read here because firefox offers me a nice tabbed environment.

    Glen ''Famine'' Swan
    Senior Assistant Community Manager - Funcom

  • octaocta Member UncommonPosts: 245
    Originally posted by Imjin







    I did infact read your thread, and the reason I locked it was as I stated.



    The purpose of the thread was good, but the outspoken community in that thread was debating wether or not to pay for "a beta state game". Basicly debating wether or not the community should still stay subscribed.



    I hope you understand me when I say that I have to close those kinds of threads. ?



    If FunCom would allow those kind of debates, it would be like saying "Yes, we are infact in beta, and you are paying for a unfinished product". Which is not the case.



    I really dont wish to insult you, or any other parts of the community by locking the thread. I am locking it because the threads cause more harm then good.



    And because this thread is questioning moderation publically instead of PMing it to me directly.

    I am now closing it, any responses could be sent to me in a PM, and I will read and respond to it when I come home tomorow.




    __________________

    Sekhmet - Age of Conan Forum Moderator.

    My interest is the well being of the Age of Conan Community




    Always read over the Social Guidelines before posting on the forums.






     
     
    I had along comment but I delted it. This speaks for itself

    Hah I guess his though process stopped short of "If it's not the case why are people debating it?"  Everyone at Funcom must be delusional, blind, and deaf.

  • ste2000ste2000 Member EpicPosts: 6,194
    Originally posted by FC-Famine

    Heya,
    Well if only I put my real age in there muhaha. Anyways, the assumption that we don't convey feedback to the developers is of course false. That's really a major point in what the community team does. If we didn't convey the feedback then there would be no real point, in my humble opinion to even have official forums.

     

    Well I tell you what the point is to have an official Forum.

    The point is to delete negative posts, and leave the positive ones, so the game looks good to the eye of the reader/subscriber.........wrong.



    Your problem is (and that's the problem every super censored corporation Forums like SoE and FC has) that people bring the negatives outside your Forums, and start to bad mouth the game all over the net, which in turn damage the game even more than if you would have allowed them to whine within your official Forums.



    Let people whine in your forums, censoring will make matters much worse...........look what happened to SoE.

    Don't you guys learn?

    Aggravating people never works, and as part of the customer service infrastructure, you should be trained to deal with this kind of situations, so that the image of your company is not compromised.



    Censuring your forums, doesn't help Funcom to be respected, on the contrary.

    You will learn this pretty soon.

     

  • SabradinSabradin Member Posts: 772

    its called bull****.. or in other words "emotional lying"

    when things suck and you're a f****** loser say "We're experiencing some difficulties but overall have positive outlook on future events"

    bull****as much as you can as much as you need to and soon enough you'll be getting people to go "yeesss masterr"

    unfortunately not enough people are listening and so they do quit

    Just when you think you have all the answers, I change the questions.

  • Chill_FactorChill_Factor Member Posts: 177
    Originally posted by Imjin







    I did infact read your thread, and the reason I locked it was as I stated.



    The purpose of the thread was good, but the outspoken community in that thread was debating wether or not to pay for "a beta state game". Basicly debating wether or not the community should still stay subscribed.



    I hope you understand me when I say that I have to close those kinds of threads. ?



    If FunCom would allow those kind of debates, it would be like saying "Yes, we are infact in beta, and you are paying for a unfinished product". Which is not the case.



    I really dont wish to insult you, or any other parts of the community by locking the thread. I am locking it because the threads cause more harm then good.



    And because this thread is questioning moderation publically instead of PMing it to me directly.

    I am now closing it, any responses could be sent to me in a PM, and I will read and respond to it when I come home tomorow.




    __________________

    Sekhmet - Age of Conan Forum Moderator.

    My interest is the well being of the Age of Conan Community




    Always read over the Social Guidelines before posting on the forums.






     
     
    I had along comment but I delted it. This speaks for itself

    So you're saying the game is not in a beta state, and it was definately ready to ship when you released it?

  • SabradinSabradin Member Posts: 772

    Oh and I haven't quite understood the elevated tone that the Dev-team uses

    You know like when Stewie gives Brian a hard time about "that novel you've been working on?"

    well EVERYONE talks the same way on the dev-team

    "We're doing realy good?"

    "Things are.. going really nice?"

    "Its gonna come out in October?"

    "Really good sieges?"

    hahahaha they're f******* asking us i know now haha thanks fc

    Just when you think you have all the answers, I change the questions.

  • drslicedrslice Member Posts: 28

    Hi everyone.

    I've been a member of MMORPG.com since Feb of 2006.  I read the forums but never participate in discussions until now.  I have a few things to say:

    1. AoC - Yes I played and have canceled my subscription due to GMs in game threatening to ban me repeatedly for glitching (On Cimmeria server).  If you want to get a player banned, its quite simple.  Get a few friends together and /report the same person for the same reason (like exploiting/glitching) and the GM will come down with the hammer of vengeance, even though the reports are completely false.

    2. Summary - I wanted this game to succeed.  I am a veteran of many MMOs...and this is the first time I've ever sustained GM abuse and threats in an MMO in my history of gaming.  Now, I could care less if it succeeds or fails.

    3. Famine - You would probably do well to change your title to: Propaganda Minister, as this title suits you perfectly.  Your public relations campaign of poisoning these forums with your deception is not going to work.  These players are just too damn smart.  Save your energy for other projects (just my opinion/observations)

    -drslice

  • MathosMathos Member Posts: 897
    Originally posted by octa

    Originally posted by FC-Famine


    I think we are seeing that with our current moderation policies and of course our guidelines we have followed before the launch of the Age of Conan forums. I think it's perfectly normal myself to have those concerns and it should be up to the community team as a whole to address those concerns to better fit it to the community.



     

    You should be a politician.  This was an answer without answers.



     

    He is here for spin not to talk other then spin.

    Did you think it would be any other way.

  • Originally posted by Mathos

    Originally posted by octa

    Originally posted by FC-Famine


    I think we are seeing that with our current moderation policies and of course our guidelines we have followed before the launch of the Age of Conan forums. I think it's perfectly normal myself to have those concerns and it should be up to the community team as a whole to address those concerns to better fit it to the community.



     

    You should be a politician.  This was an answer without answers.



     

    He is here for spin not to talk other then spin.

    Did you think it would be any other way.

     

    No he was saying he deserves a promotion!

  • heartlessheartless Member UncommonPosts: 4,993

    It's pointless to call out Famine or any other Funcom employee. They are here to provide PR and advertise their game. You are not going to get any real information about the game from them. Moreover, they are probably not allowed to say anything that will show Funcom or AoC in a bad light. Therefore, whatever will be said by Funcom employees will be the same PR b/s we've been hearing from way before release.

    image

  • drslicedrslice Member Posts: 28
    Originally posted by heartless


    It's pointless to call out Famine or any other Funcom employee. They are here to provide PR and advertise their game. You are not going to get any real information about the game from them. Moreover, they are probably not allowed to say anything that will show Funcom or AoC in a bad light. Therefore, whatever will be said by Funcom employees will be the same PR b/s we've been hearing from way before release.



     

    Agreed.  However, it doesn't hurt to let them know that we know what they are up to.  Its also rather insulting if Famine actually thinks that we are idiots and will allow them to spoon-feed us more crap without us knowing about it.

    -drslice

  • heartlessheartless Member UncommonPosts: 4,993
    Originally posted by drslice


    Agreed.  However, it doesn't hurt to let them know that we know what they are up to.  Its also rather insulting if Famine actually thinks that we are idiots and will allow them to spoon-feed us more crap without us knowing about it.
    -drslice

     

    Good point. As far as Funcom thinking that people are idiots, judging by their official forums and their attitude and behavior towards their customers, I can't help but feel like that is their SOP for the foreseeable future.

    image

  • hobo9766hobo9766 Member UncommonPosts: 457

    You guys should read the ao forums as well as the aoc ones. You have no idea of the amount of crap pulled by fc that is buried in locked away threads never to be seen again. AO Forums

  • MathosMathos Member Posts: 897
    Originally posted by hobo9766


    You guys should read the ao forums as well as the aoc ones. You have no idea of the amount of crap pulled by fc that is buried in locked away threads never to be seen again. AO Forums



     

    I'll have to take a look see at the AO forums

  • hobo9766hobo9766 Member UncommonPosts: 457


    Originally posted by Mathos
    Originally posted by hobo9766 You guys should read the ao forums as well as the aoc ones. You have no idea of the amount of crap pulled by fc that is buried in locked away threads never to be seen again. AO Forums

     
    I'll have to take a look see at the AO forums


    Here are a couple famous ones that I think funcom would rather forget.


    Funcom decides zoning with aggro is a ban exploit late in the thread the game director and dev are caught for having contradicting versions of what is really going on.

    This one shows how funcom doesn't beta test any of their games and does indeed make us forced beta testers and when things go wrong start the bans .

  • ArthousesigArthousesig Member Posts: 305

    Famine, the only way you'll be able to get through to the people on this forum is to start being honest, because right now, everyone sees through your little PR spin stunt and you're getting owned.

    Admit the game is still in beta, that things are not going well and the subscriber base is dwindling fast.

    Then start opening up

    You might find that honesty creates goodwill.

    Of course, you should start doing those things on the official AOC forums, but since it's 1984 over there and you and Tahitoa are following the Pol Pot guide to forum moderation, I doubt we'll see that happen any time soon.

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