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Mark Jacobs comments on AoC

//\//\oo//\//\oo Member, Newbie CommonPosts: 2,767

http://multiplayerblog.mtv.com/2008/...-age-of-conan/

http://forums.ageofconan.com/showthread.php?t=163531



Mythic VP and lead “Warhammer Online” designer Mark Jacobs told me some of the things needed to make a successful MMO. But he also said if you’re looking to make an online game nowadays, the odds are against you.

“If you look at the numbers, MMOs have the highest failure rates of any entertainment product,” Jacobs said. Going all the way back 11 years to the release of “Ultima Online,” the first MMO to reach 100,000 subscribers, he said that there have only a been handful of successful MMOs compared to the number of them being developed.

I mentioned how the measure of success nowadays might be if your game still exists in a year. “It does seem that way,” he said, “and it is just tremendously sad when you look at the amount of money and effort that goes into MMOs.”

In our recent conversation about the state of online games, we also touched on why last year’s “Hellgate: London” went under, and what the troubled “Age of Conan” can do to prevent the same fate.



First, we discussed “Hellgate: London,” the online action-RPG was made by Jacobs’ long-time friend Bill Roper. Though Roper had experience as VP of Blizzard North working on the “Diablo” series, his company Flagship Studios recently closed its doors following the release of “Hellgate,” its first title, last October. So what went wrong?

“I know for a fact that sometimes just having talent is not enough,” Jacobs said after a long sigh. “You need leadership and you need patience. And what’s most important — something that so many developers forget — is you also need to deflate the ego a little bit. You really have to remember that as good as you were then — ‘Diablo’ was a great game — you’re not always going to be right… I think for ‘Hellgate,’ that was part of the problem.”

He also said that no matter how great you think your game is, developers must listen to the community. “It doesn’t mean you have to follow what they say, but you always have to listen,” he said. “The test of greatness is to know how to look at it and either incorporate it or learn from it. We might listen to the wrong advice, but we always listen. That’s how I think all developers have to be because nobody is that smart and nobody is right all the time.”

On the topic of the listening to the community, I wondered what Jacobs thought about Funcom’s May-released MMO “Age of Conan” and the trouble the company has had in terms of delivering promises to its fanbase. Blizzard president Mike Morhaime recently said that 40 percent of “WoW” players who left for “Conan” have since returned.

“If I was a ‘WoW’ subscriber, and I played another game hoping it would be great and it wasn’t, of course I would come back,” he said. “I’m not saying ‘Conan’ sucks but obviously the people who left it thought it sucked, otherwise they wouldn’t have left it. And the same thing may happen to us… ‘Conan’ had great sales initially, but then [Funcom] failed to follow up with continued great sales. If you’re not selling boxes anymore, if players aren’t talking about how good your game is, then obviously people are not happy with it.”

With Jacobs having played the game and having read fan postings on both the “Warhammer” and “Age of Conan” forums, he thought that Funcom should have delayed the game. "I think that the greatest mistake that they made was not listening and not learning from what had gone before,” Jacobs said, referring to the launch issues of Funcom’s “Anarchy Online” in 2001. “When they looked at ['Age of Conan'] when they were ready to launch, I can’t imagine how they didn’t see the issues that other people saw. According to their annual reports, they had plenty of money. They should’ve looked at it and said, ‘We need to delay this game.’ There are probably reasons I’m not aware of… but I think that’s their biggest sin.”

Jacobs said not all was lost for “Conan,” but with “Warhammer” and another “WoW” expansion on the way, they’ve now lost their head start. “If they’re willing to spend the time and the money to fix the things that — according to the players — are broken, and put in the things that players say they didn’t put in, they can turn it around,” he said. “But now they’re going to have to leapfrog over us and then leapfrog over Blizzard in order to bring back a ton of players — that’s going to be tough. They won’t be what they could’ve been.

Though “Age of Conan” is competition, Jacobs told me he actually wanted the game to do well. “At some level I wanted ‘Conan’ to succeed because for the last few years people have been saying it’s all Blizzard and nobody else can do it,” he said. “‘Only Blizzard can get those kind of numbers,’ and so far they’ve been right. But now it’s our turn.”

He added, “If we don’t succeed with EA behind us, the ‘Warhammer’ IP behind us, with one of the most experienced teams in the industry, that’s not going to be good for the industry. We need to show the world that it’s not just Blizzard who can make a great game, and that the audience is absolutely willing to try new things and to play a game other than ‘WoW.’”

 

If that wasn't the truth.....

 

This is a sequence of characters intended to produce some profound mental effect, but it has failed.

«13

Comments

  • CartographyCartography Member UncommonPosts: 331

    Well said, I agree with him. I really wanted to continue to play AoC... but the bugs ruined it for me :( Anyways, heres to hoping WAR has a fantastic launch and sales.

  • RoseWaterRoseWater Member Posts: 21

    My god, look at how rude that mod Charon replying on AoC's forms is.  I though they got rid of the rude mods after i left AoC, but i was wrong Oo

  • NogginNoggin Member Posts: 808
    Originally posted by RoseWater


    My god, look at how rude that mod Charon replying on AoC's forms is.  I though they got rid of the rude mods after i left AoC, but i was wrong Oo

    Poor quality moderation.

  • kaishi00kaishi00 Member Posts: 299

    He's in defensive mode because his game just got straight up dissed. He's only so pissed because everything Mark said was pretty much spot on.

  • gryjingryjin Member Posts: 125

    that is why the AOC forums are trash...."due to popular request. thread is closed" pathetic

    did you see the guy asking for a permaban of anyone that didn't think the game was amazing in its current state? THAT is what is wrong with AOC

  • SlytheSlythe Member UncommonPosts: 952

    Agree, that thread shouldn't have been closed because it did have something to do with Age of Conan. And that mod shouldn't have said that, if there's one way that mods should act, it should be neutral and without emotion. It just creates a more professional looking company that way, at least imo.

  • gryjingryjin Member Posts: 125

    someone reposted it in off-topic and charon decided that arguing with the person that posted it would look professional. its AOC news...i hardly see how it should even be off-topic really

  • andeemann10andeemann10 Member Posts: 237

     Everytime I read something of Mark's, I'm always very impressed. I really like him.

    ------------------------------
    "Capitalism is currently working as intended."

  • TerranahTerranah Member UncommonPosts: 3,575

    With the release of some of the games lately, you would think developers don't know how to make a great game.  A successful mmo is very possible, but it appears there are a lot of self destructive types currently designing and managing these games.

     

    If you want to know what the next great successful mmo is destined to be, start perusing these forums.  Yeah....skip over the negative crap, and you will see there are some really smart people around here with some brilliant ideas.  The problem is getting the idea people together with the folks that can make it happen.  That's the wall we need to break down.  Unfortunately because of the huge sums of money required to make these games, it seems unlikely .

  • HydrakanaHydrakana Member Posts: 160

    Mod's need to be tested for personality defects. I'm sick of seeing elitist and socially inept people being lifted to moderator status.

    Reminds me of sports referees who constantly blow the whistle on any infraction of the rules compared to the ones who let things slide a little to keep the game flowing and interesting.

  • gryjingryjin Member Posts: 125

    i'm just sick of seeing some of the insults being thrown around by members of that community that obviously got a free pass. every negative thread is hit with insulting comments that are apparently allowed because the person that said it likes the game. i see more offensive behavior and name calling that should be moderated from the AOC defense team. the "haters" do have a big share of offensive posts...but at this point, it really does look like an attempt to censor bad reviewsm

  • HydrakanaHydrakana Member Posts: 160

    Going to be interesting to see if Gaute comes up with some kind of response to Mark's claims.  More classic steak moments.

  • SlothBearSlothBear Member Posts: 55

    Wow...not the OP but the link to the AoC forums. I could not subscribe to a game knowing that moderators of their forums were going to act like such children. For people who paid money to play the game and the right to post on that forum to just delete what they have to say on such shaky grounds and manufacture stuff about popular demand for closing threads is ludicrous.

  • gryjingryjin Member Posts: 125
    Originally posted by Hydrakana


    Going to be interesting to see if Gaute comes up with some kind of response to Mark's claims.  More classic steak moments.



     

    prime rib is next on the menu...it takes awhile to cook afterall

  • arctarusarctarus Member UncommonPosts: 2,581
    Originally posted by Hydrakana


    Going to be interesting to see if Gaute comes up with some kind of response to Mark's claims.  More classic steak moments.

     

    lol, true, but i dont think he got anything to say....

     

    Actually, personally i dont think with blizz only heading the top of the charts is bad. At least it makes other developers really think to come out with something new. Or else they will only get a medicore subs....

    Back to AoC, if the dev really think the same as the mod, than i can say there's no future for this game....

    sad and i fear for the dev jobs....

    RIP Orc Choppa

  • gryjingryjin Member Posts: 125

    yeah, i got banned for 6 months for saying epeen and talking about a tactic where mater was closing "i quit" threads because it was discussing account info.

    yes, i trolled, but i never got infractions for trolling, i got banned for making a comment about whether that was really what is meant by "discussing account info"

  • gryjingryjin Member Posts: 125

    btw, famine just apparently pwned charon, cause the thread is open again. i knew i had a reason to like famine. too bad he is the only one i have any respect for

  • HydrakanaHydrakana Member Posts: 160

    I like it when someone like Mark makes these comments.  It echoes what we have all been saying but when it comes from the mouth of someone in the public eye, it makes people take this view point seriously.

    Fan boys try to put it down to us being burnt out from too much gaming, but situations like this go to prove them wrong.

  • UnfinishedUnfinished Member Posts: 881
    Originally posted by Hydrakana


    Going to be interesting to see if Gaute comes up with some kind of response to Mark's claims.  More classic steak moments.

     

    What Gaute calls 'Steak', I call Aerosol Cheese in a Can.

  • gryjingryjin Member Posts: 125
    Originally posted by Unfinished

    Originally posted by Hydrakana


    Going to be interesting to see if Gaute comes up with some kind of response to Mark's claims.  More classic steak moments.

     

    What Gaute calls 'Steak', I call Aerosol Cheese in a Can.



     

    i disagree...i have more fun with cheese whiz than i do with AOC

     

     

    i'm gonna regret saying that...

  • ThunderballsThunderballs Member Posts: 365
    Originally posted by andeemann10


     Everytime I read something of Mark's, I'm always very impressed. I really like him.

    He doesnt actually say a lot and it isnt exactly rocket science.  I agree he does say it well though.

    Steady on with the "I really like him"  !

     

    Caveat Emptor

  • UrrellesUrrelles Member Posts: 574

    ___________________

    He added, “If we don’t succeed with EA behind us, the ‘Warhammer’ IP behind us, with one of the most experienced teams in the industry, that’s not going to be good for the industry. We need to show the world that it’s not just Blizzard who can make a great game, and that the audience is absolutely willing to try new things and to play a game other than ‘WoW.’”

    ___________________

    There would be something wrong if Warhammer fails to give WoW some decent competition, or at least come in the top 5 MMO ranks.

    Think the problem with MMO games is the huge difference in quality and feel between them and console games, or even other computer games.  MMO games just never feel complete.  there's alsways this sense of something missing in them.  The way the characters move, the way the world is set up.  It has something to do with a mix of style and polish.  the game oculd have little to no content, but if it has that same complete stylized feel that console games have, the MMO will usually succeed.

    Ridiculous amounts of content, economy making, battle programing and all sorts of other things that need testing and fleshing out, seems to prevent companies from developing that ifnal gloss layer of polish.  EQ2 lacked this gloss layer.  Guild Wars (to me) lacks this final gloss.  Same with Perfect World, Anarchy Online, DAOC, Lineage 2, and SWG.   Age of Conan actually has this gloss, but lacks in other things.  Of course WoW has it's gloss nicely set in.

  • HydrakanaHydrakana Member Posts: 160
    Originally posted by Urrelles


    ___________________
    He added, “If we don’t succeed with EA behind us, the ‘Warhammer’ IP behind us, with one of the most experienced teams in the industry, that’s not going to be good for the industry. We need to show the world that it’s not just Blizzard who can make a great game, and that the audience is absolutely willing to try new things and to play a game other than ‘WoW.’”
    ___________________
    There would be something wrong if Warhammer fails to give WoW some decent competition, or at least come in the top 5 MMO ranks.
    Think the problem with MMO games is the huge difference in quality and feel between them and console games, or even other computer games.  MMO games just never feel complete.  there's alsways this sense of something missing in them.  The way the characters move, the way the world is set up.  It has something to do with a mix of style and polish.  the game oculd have little to no content, but if it has that same complete stylized feel that console games have, the MMO will usually succeed.
    Ridiculous amounts of content, economy making, battle programing and all sorts of other things that need testing and fleshing out, seems to prevent companies from developing that ifnal gloss layer of polish.  EQ2 lacked this gloss layer.  Guild Wars (to me) lacks this final gloss.  Same with Perfect World, Anarchy Online, DAOC, Lineage 2, and SWG.   Age of Conan actually has this gloss, but lacks in other things.  Of course WoW has it's gloss nicely set in.

     

    Most pc gamers don't want games to be like console games because they are too short, simple and lacking depth.  I remember the days when 40 hour length games were considered average...now they are considered long.

    I can sort of see what you are saying, there is something missing in most mmo's, but I would say its an addictive quality, not gloss.  Blizzard seems to be one of the only game developers that know what that something is, every game they make is like crack.  Every genre they try, they end up dominating it.

     

    AoC definately doesn't have it and I'll tell you why.  Funcom listened to the wrong people, the ones who were tired of doing the same old thing.  People cried about being heal bots in raids - Funcom removed that role.  People cried about having to farm/grind for better gear - Funcom removed the importance of gear.  People cried about traditional mmo combat systems - Funcom tried to do away with that but covering up timers with direction combo's....I could go on for ages, but basicly, what Funcom did was remove what makes an mmo adictive.  Sure their goal was good, but they fell short and came off worse for it.

     

    The Conan IP has many limitations, something we see in regards to how armor looks etc.  When you chose to make a game based on an old establish IP which has no flexability, you will run into many problems trying to make the game fun and addictive.  They really should have made up their own IP, conan style but with the freedom to make it how they wanted to.

  • S1GNALS1GNAL Member Posts: 366
    Originally posted by //\//\oo


    http://multiplayerblog.mtv.com/2008/...-age-of-conan/
    http://forums.ageofconan.com/showthread.php?t=163531



    Mythic VP and lead “Warhammer Online” designer Mark Jacobs told me some of the things needed to make a successful MMO. But he also said if you’re looking to make an online game nowadays, the odds are against you.
    “If you look at the numbers, MMOs have the highest failure rates of any entertainment product,” Jacobs said. Going all the way back 11 years to the release of “Ultima Online,” the first MMO to reach 100,000 subscribers, he said that there have only a been handful of successful MMOs compared to the number of them being developed.
    I mentioned how the measure of success nowadays might be if your game still exists in a year. “It does seem that way,” he said, “and it is just tremendously sad when you look at the amount of money and effort that goes into MMOs.”
    In our recent conversation about the state of online games, we also touched on why last year’s “Hellgate: London” went under, and what the troubled “Age of Conan” can do to prevent the same fate.


    First, we discussed “Hellgate: London,” the online action-RPG was made by Jacobs’ long-time friend Bill Roper. Though Roper had experience as VP of Blizzard North working on the “Diablo” series, his company Flagship Studios recently closed its doors following the release of “Hellgate,” its first title, last October. So what went wrong?
    “I know for a fact that sometimes just having talent is not enough,” Jacobs said after a long sigh. “You need leadership and you need patience. And what’s most important — something that so many developers forget — is you also need to deflate the ego a little bit. You really have to remember that as good as you were then — ‘Diablo’ was a great game — you’re not always going to be right… I think for ‘Hellgate,’ that was part of the problem.”
    He also said that no matter how great you think your game is, developers must listen to the community. “It doesn’t mean you have to follow what they say, but you always have to listen,” he said. “The test of greatness is to know how to look at it and either incorporate it or learn from it. We might listen to the wrong advice, but we always listen. That’s how I think all developers have to be because nobody is that smart and nobody is right all the time.”
    On the topic of the listening to the community, I wondered what Jacobs thought about Funcom’s May-released MMO “Age of Conan” and the trouble the company has had in terms of delivering promises to its fanbase. Blizzard president Mike Morhaime recently said that 40 percent of “WoW” players who left for “Conan” have since returned.
    “If I was a ‘WoW’ subscriber, and I played another game hoping it would be great and it wasn’t, of course I would come back,” he said. “I’m not saying ‘Conan’ sucks but obviously the people who left it thought it sucked, otherwise they wouldn’t have left it. And the same thing may happen to us… ‘Conan’ had great sales initially, but then [Funcom] failed to follow up with continued great sales. If you’re not selling boxes anymore, if players aren’t talking about how good your game is, then obviously people are not happy with it.”
    With Jacobs having played the game and having read fan postings on both the “Warhammer” and “Age of Conan” forums, he thought that Funcom should have delayed the game. "I think that the greatest mistake that they made was not listening and not learning from what had gone before,” Jacobs said, referring to the launch issues of Funcom’s “Anarchy Online” in 2001. “When they looked at ['Age of Conan'] when they were ready to launch, I can’t imagine how they didn’t see the issues that other people saw. According to their annual reports, they had plenty of money. They should’ve looked at it and said, ‘We need to delay this game.’ There are probably reasons I’m not aware of… but I think that’s their biggest sin.”
    Jacobs said not all was lost for “Conan,” but with “Warhammer” and another “WoW” expansion on the way, they’ve now lost their head start. “If they’re willing to spend the time and the money to fix the things that — according to the players — are broken, and put in the things that players say they didn’t put in, they can turn it around,” he said. “But now they’re going to have to leapfrog over us and then leapfrog over Blizzard in order to bring back a ton of players — that’s going to be tough. They won’t be what they could’ve been.
    Though “Age of Conan” is competition, Jacobs told me he actually wanted the game to do well. “At some level I wanted ‘Conan’ to succeed because for the last few years people have been saying it’s all Blizzard and nobody else can do it,” he said. “‘Only Blizzard can get those kind of numbers,’ and so far they’ve been right. But now it’s our turn.”
    He added, “If we don’t succeed with EA behind us, the ‘Warhammer’ IP behind us, with one of the most experienced teams in the industry, that’s not going to be good for the industry. We need to show the world that it’s not just Blizzard who can make a great game, and that the audience is absolutely willing to try new things and to play a game other than ‘WoW.’”
     
    If that wasn't the truth.....
     

     

     

    Great way of seeing it. He doesnt make you believe in anything, that is great. He just told the truth. Also just shows why AoC flopped. No communication, no one listening to the player base.

  • DistopiaDistopia Member EpicPosts: 21,183
    Originally posted by Hydrakana



    Most pc gamers don't want games to be like console games because they are too short, simple and lacking depth.  I remember the days when 40 hour length games were considered average...now they are considered long.
    I can sort of see what you are saying, there is something missing in most mmo's, but I would say its an addictive quality, not gloss.  Blizzard seems to be one of the only game developers that know what that something is, every game they make is like crack.  Every genre they try, they end up dominating it.
     
    AoC definately doesn't have it and I'll tell you why.  Funcom listened to the wrong people, the ones who were tired of doing the same old thing.  People cried about being heal bots in raids - Funcom removed that role.  People cried about having to farm/grind for better gear - Funcom removed the importance of gear.  People cried about traditional mmo combat systems - Funcom tried to do away with that but covering up timers with direction combo's....I could go on for ages, but basicly, what Funcom did was remove what makes an mmo adictive.  Sure their goal was good, but they feel short and came off worse for it.
     
    The Conan IP has many limitations, something we see in regards to how armor looks etc.  When you chose to make a game based on an old establish IP which has no flexability, you will run into many problems trying to make the game fun and addictive.  They really should have made up their own IP, conan style but with the freedom to make it how they wanted to.

     

    Well said, I completely agree. The same could be said for any game carrying a major I.P.

    I also agree with your assesment on why AOC came out how it did. However, I slightly disagree with your opinion of the end result. I'd consider AOC more a glorified multiplayer game, rather than a true MMORPG (much like GW). To me that's not necessarily a bad thing, it's just a different approach.

     

    For every minute you are angry , you lose 60 seconds of happiness."-Emerson


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