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fileplanet open beta problem

hey guys im sorry if this topic has been discussed before, but my friend preordered warhammer today from target. he went to mythic's website and validated is key and all that and it says hes good for open beta. now when he went to fileplanet  to download the game it says that his key isnt authentic or is in use by another account. anyone one else have this trouble?

Comments

  • xcaliburxcalibur Member Posts: 571

    I had that problem...I think I fixed it by logging into my fileplanet account?  Can't remember for sure.

  • GruntyGrunty Member EpicPosts: 8,657

    Try using Internet Explorer instead of Firefox.

    "I used to think the worst thing in life was to be all alone.  It's not.  The worst thing in life is to end up with people who make you feel all alone."  Robin Williams
  • local93bclocal93bc Member Posts: 353

    try useing your live game headstart program key to download the game

    image

  • xcaliburxcalibur Member Posts: 571
    Originally posted by grunty


    Try using Internet Explorer instead of Firefox.

     

    Blasphemer. 

     

  • GruntyGrunty Member EpicPosts: 8,657
    Originally posted by xcalibur

    Originally posted by grunty


    Try using Internet Explorer instead of Firefox.

     

    Blasphemer. 

     

     

    Thou reeky hedge-born malcontent!

    "I used to think the worst thing in life was to be all alone.  It's not.  The worst thing in life is to end up with people who make you feel all alone."  Robin Williams
  • achesomaachesoma Member RarePosts: 1,768
    Originally posted by grunty


    Try using Internet Explorer instead of Firefox.

     

    I used Firefox and had no problems.

    Preaching Pantheon to People at PAX  PAX East 2018 Day 4 - YouTube
  • CaliburXlCaliburXl Member Posts: 73

    thanks guys for the replies ^.^

  • dakota123dakota123 Member Posts: 93

    also in case you did what i did the first few times, you have to type it "Exactly" as is appears on the car, that includes the dash marks as well, as an example

    type your code with everything you see on the card

    xxxx-xxxx-xxxx-xxxx

  • CaliburXlCaliburXl Member Posts: 73

    lol thats what it was. we didnt capatalize or put dashes in. thanks guys for all the help again ^.^

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