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New update @ War-europe

"We have encountered serious problems with the authentication system since this morning, while the stability of the game servers, the speed of the patcher and the performance of the downloader have all been satisfactory. This issue, combined with an exceptional amount of traffic and a fault which was not identified during the extensive tests we ran on our platform has unfortunately limited the access to our servers to only a few of you along with our closed beta testers who had already been a part of the closed beta.

Throughout the day, we have reconfigured the authentication and database servers several times, both of which suffered under the huge number of simultaneous connections. The investigations and corrections we have done so far were essentially targeting the parts of the system which doesn’t require a complete stop of the writing process in the database. This means we preferred to keep the database turned on during the day to let it work on the huge number of accounts that were being handled at the time. This operation will continue throughout the night and, when complete, we will shut down the database and reconfigure it.

If the operation works as expected, we can once again give you access to the account page and let you register your code for the open beta. We expect to the whole maintenance to be finished late Monday morning.

Naturally, we will keep you informed of the development of this maintenance and we expect to give you an update in the morning.

We thank you for patience and humbly ask for your understanding."

 

 

UGH!!! Late monday morning!!

Comments

  • Spaceweed10Spaceweed10 Member Posts: 625
    Originally posted by Macamus


    "We have encountered serious problems with the authentication system since this morning, while the stability of the game servers, the speed of the patcher and the performance of the downloader have all been satisfactory. This issue, combined with an exceptional amount of traffic and a fault which was not identified during the extensive tests we ran on our platform has unfortunately limited the access to our servers to only a few of you along with our closed beta testers who had already been a part of the closed beta.
    Throughout the day, we have reconfigured the authentication and database servers several times, both of which suffered under the huge number of simultaneous connections. The investigations and corrections we have done so far were essentially targeting the parts of the system which doesn’t require a complete stop of the writing process in the database. This means we preferred to keep the database turned on during the day to let it work on the huge number of accounts that were being handled at the time. This operation will continue throughout the night and, when complete, we will shut down the database and reconfigure it.
    If the operation works as expected, we can once again give you access to the account page and let you register your code for the open beta. We expect to the whole maintenance to be finished late Monday morning.
    Naturally, we will keep you informed of the development of this maintenance and we expect to give you an update in the morning.
    We thank you for patience and humbly ask for your understanding."

     
     
    UGH!!! Late monday morning!!

     

    This is the best yet.

    '...during the extensive tests that we ran..'  What extensive tests?  You were advised to do these tests in a controlled environment.  You refused to do this and now you are reaping the rewards.  On that basis, how can you ask for understanding?

    I pray that I can get a copy of the game and play on US servers, because I'd rather chew razorblades than have my gaming dictated to by GOA.

    If they have their accounts site up and running by 'late Monday morning', I'll be running down the street wearing  rubber hotpants....pfft.

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