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WHAT IS WRONG WITH YOU MYTHIC

EethereanEetherean Member Posts: 94
in Warhammer Online: Age of Reckoning

WHY OH WHY is EA in charge of the support?

 

i've been getting shmucked around for a week+ now by ea support over the issue of my gamecard that i bought time not being applied to my game account.

 

MY ACCOUNT IS NOW GOING TO EXPIRE AND ITS BEEN 4 COUNT IT 4 DAYS AND STILL HAVE NOT RECEIVED A RESPONSE FROM THE EA SUPPORT REP.

 

THIS IS HOGWASH!

Comments

  • banthisbanthis Member Posts: 1,891

    Have you ever tried calling them on the phone?  If they're not emailing you back then .. omg there is a phone its a lot harder for them to dodge you on the phone.

     

    If you would like to contact us via phone, please call: 650-628-1001. Our phone support hours are 10am to 10pm EST, 7 days a week.

     

  • EethereanEetherean Member Posts: 94

    i dont have long distance service.

     

     

  • AethiosAethios Member Posts: 1,527
    Originally posted by banthis


    Have you ever tried calling them on the phone?  If they're not emailing you back then .. omg there is a phone its a lot harder for them to dodge you on the phone.
     
    If you would like to contact us via phone, please call: 650-628-1001. Our phone support hours are 10am to 10pm EST, 7 days a week.

     

     

    Yeah, "it's a lot harder for them to dodge you on the phone" doesn't really hold up when EA's entire phone support system is based on a recording, especially one where practically all routes lead to "we're sorry but we can't help you with that, please contact support through the email provided on the website."

  • Loke666Loke666 Member EpicPosts: 21,441

    I guess it is cheaper if EA have 1 support center for all their games.

    It does give us worse support however, I hope the issue get's solved fast for you...

  • RheasRheas Member Posts: 8

    EA and Mythic are one and the same.  I called Rob Deton of Mythic the CTO and his stupid admin Amy sent me right back to the techs that couldn't fix the problem since downloading it....so read up on your company's they are one and the same ERTS is the NASDAQ symbol btw.

  • XenosaiyanXenosaiyan Member Posts: 215

    Mythic and EA both have some serious issues, I can't stand it and to be honest I don't think I'll ever stand the problems that this game has because there are so many problems and issues that I've really had with this game, it's one of the worst games I've ever played and I've learned never to get overhyped about a game

  • johnnychangsjohnnychangs Member UncommonPosts: 261
    Originally posted by Eetherean


    i dont have long distance service.
     
     

     

    Then you could buy a long distance card to go with your game card.  If that card doesn't work, call Chuck Norris.

  • MrbloodworthMrbloodworth Member Posts: 5,615
    Originally posted by Eetherean


    WHY OH WHY is EA in charge of the support?
     
    i've been getting shmucked around for a week+ now by ea support over the issue of my gamecard that i bought time not being applied to my game account.
     
    MY ACCOUNT IS NOW GOING TO EXPIRE AND ITS BEEN 4 COUNT IT 4 DAYS AND STILL HAVE NOT RECEIVED A RESPONSE FROM THE EA SUPPORT REP.
     
    THIS IS HOGWASH!

    If you wrote your support ticket anything like this post, I would not respond either.

     

    ----------
    "Anyone posting on this forum is not an average user, and there for any opinions about the game are going to be overly critical compared to an average users opinions." - Me

    "No, your wrong.." - Random user #123

    "Hello person posting on a site specifically for MMO's in a thread on a sub forum specifically for a particular game talking about meta features and making comparisons to other titles in the genre, and their meta features.

    How are you?" -Me

This discussion has been closed.