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Aventurine needs your support, not your hate.

Lajnus91Lajnus91 Member Posts: 9

First of all, I am neither a fanboy, hater or a troll, I'm just someone who wants to tell you what I think.

I don't even know where to start, I've been reading this forum all day now, and I'm amazed on everything that's going on here.  There is a few things I would like to talk about, I'll start with the "Aventurine, your release failed, you suck!"



There is some truth in this, but it's far from everything. Aventurine is a small company and this is their first release, sure they have failed on several notes, for example customer - company communication, but you have to give them some cred. They have been working really hard on trying to get this show going and it's noticible.

Sure, it's probably not the best solution to shut down the official forum and stuff, but I am sure that they had a good  reason. (I would probably guess on the big trafic they had, must have slowed their servers down or causing some sort of problem).  This is probably not the best release ever made, but give them time, I'm sure that everything will work out,

Now to the "I fixed pre order but I don't have it and they say it's my fault!"

Here is something I don't get, when you people who signed up for the game (pre order) and didn't get it, you make is sound like they do it on purpose! There could be two things that went wrong, you gave the wrong information about your CC or lag screwed everything up when you tried to sign up for it.

The CC thing I don't have to talk about, if you did it wrong it's your fault no question about it, don't make it sound like they don't want to accept your money and give you the game.

Then there is the lag fest when pre orders were up. If something went wrong here, I think it's Aventurines fault, kinda. They could have got more/better severs so they could handle it, but on the short notice (they found out about this problem when the bete testers first got the link and it got leaked) it's kinda hard so I at the same time don't think they could have done it better.

I would now like to talk about another thing, "LOL you are paying for a beta!"

Alot of haters have been "lol'ing" at people who got pre order, saying that they are paying for a beta.

I think this is quite funny beacuse I wouldn't mind paying for it (I didn't get any pre order) beacuse it supports Aventurine. The only way DF will survive is if they get enough funds to keep hosting it, and if everyone goes "HA I'm not buying the game now I will wait one month and see what happens" the game won't last one month.

This company needs your support, without your cash they won't be able to keep DF up. So, I wouldn't mind paying for one month if I could, even though the game have alot of bugs etc. Beacuse the longer it can keep alive the better it will be! Just think about it, if we, the customers, support Aventurine during these hard times, there might (I hope it will) be several working servers up soon! With more servers up they can handle more players, if they get more players they get more money, if they get more money they can hire more people and make the game better.

I don't know how your personal economy is, but if it's so bad that you can't buy a game you shouldn't buy games, but if you got enough money, why wait one month or more? Why not buy it and contribute with helping it grow?



I'm not sure if I covered everything here, or if I'm even making any sense, getting a bit tired so will probably stop writing now. I am sure that many of you will call me a "fan boy" beacuse of this, but I don't see myself as one. I'm just something who think Darkfall has a big potential if you all just give it some time. I don't think it's fair to judge the game on this event, the game looks good and I'm sure that it will become a real masterpiece if we only let let them have time to fix all the small problems. Don't be all like "OMG they said we could play two days ago but we still can't play nooooo it's the end of everything ", try to see it positive. If we all just keep supporting Aventurine, they will be able to fix everything, I am sure of it. That's all.. I think.

Go ahead and flame me if you want to, I would love to hear what everyone has to say about this.

 

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Comments

  • gurthgorgurthgor Member Posts: 279

    They pay us to support them ? no. They failed and there is no reason to support. They moved release date for a month and its not ready yet for everybody at all. I bought AoC and i couldnt play it , with DFO ppl cant even buy it, at least not everybody. You cant buy it at stores, cant buy it online, cant access forums, and they dont say when will be the REAL release date for everybody. I am almost sure that i wont be able to play this weekend and probably not the next one either, and by then probably i wont even try DFO.

    Blade with whom i have lived, blade with whom I now die. Serve right and justice one last time. Seek one last heart of evil. Still one last life of pain. Cut well old friend. Then farewell!

  • KatrarKatrar Member Posts: 168

    While I tend to agree with you on principle, I have to say that on the specifics of AV in particular they have done a lot over the years to shoot themselves in the foot. There is a fundamental difference between say, Taleworlds (creators of Mount & Blade that share many similarities... indy, startup, first/only game, etc) and AV in behavior and accountability, and that is why I think a lot of players are not all that unhappy to tell AV where to stick it. AV as a company is pretty fail, and that has been clear to anyone that has been even remotely following this soap opera the past couple years.

    But... generally speaking... yes I agree that startups and first releases do deserve a bit of leniency as they get their &%$# straight.

  • Lajnus91Lajnus91 Member Posts: 9
    Originally posted by gurthgor


    They pay us to support them ? no. They failed and there is no reason to support. They moved release date for a month and its not ready yet for everybody at all. I bought AoC and i couldnt play it , with DFO ppl cant even buy it, at least not everybody. You cant buy it at stores, cant buy it online, cant access forums, and they dont say when will be the REAL release date for everybody. I am almost sure that i wont be able to play this weekend and probably not the next one either, and by then probably i wont even try DFO.



     

    This exactly what we don't need. Someone who keep saying "They failed I won't try the game". Give them time and support! And what do you mean with "They pay us to support them"? Ofc they don't, we pay them and they give us one hell of a game. You say there is no reason to support, I think there is. Support = Darkfall, if you don't want to play Darkfall you don't have to, but you don't have to post negative stuff about it here. (I know you CAN but there really isn't any need for it, I don't think anyone would like to hear about it)

  • RoYkORoYkO Member Posts: 67

    Im paying for their support which seems to be lacking.

  • junzo316junzo316 Member UncommonPosts: 1,712
    Originally posted by Katrar


    While I tend to agree with you on principle, I have to say that on the specifics of AV in particular they have done a lot over the years to shoot themselves in the foot. There is a fundamental difference between say, Taleworlds (creators of Mount & Blade that share many similarities... indy, startup, first/only game, etc) and AV in behavior and accountability, and that is why I think a lot of players are not all that unhappy to tell AV where to stick it. AV as a company is pretty fail, and that has been clear to anyone that has been even remotely following this soap opera the past couple years.
    But... generally speaking... yes I agree that startups and first releases do deserve a bit of leniency as they get their &%$# straight.

     

  • ObstructObstruct Member Posts: 16

    I supported AV till I got that fucked up bullshit email. Funny how a transaction can fail when my CC company didn't decline anything. After Tasos's statement that we all fucked up our pre orders and now a email from them adding more blame on our side, it just dumbfounds me. I'm so pissed with these dumbfucks at AV yet I still wanna play and enjoy DF.  And thats what I think.

  • strongaxestrongaxe Member Posts: 848
    Originally posted by gurthgor


    They pay us to support them ? no. They failed and there is no reason to support. They moved release date for a month and its not ready yet for everybody at all. I bought AoC and i couldnt play it , with DFO ppl cant even buy it, at least not everybody. You cant buy it at stores, cant buy it online, cant access forums, and they dont say when will be the REAL release date for everybody. I am almost sure that i wont be able to play this weekend and probably not the next one either, and by then probably i wont even try DFO.

     

    We all knew MONTHS in advance that not everyone would get to play at release.  We have known they would have a staggered release for a long time. It would not be possible for them to launch for everyone at the same time, they just cant afford it. Saying you wont ever play DF just because you couldnt get in at release is laughable, but more power to ya.

  • Cik_AsalinCik_Asalin Member Posts: 3,033
    Originally posted by Lajnus91  
    "Aventurine, your release failed, you suck!"

    That about sums it up.  We made a purchase for product and services, and we're denied without reasonable updates/communication, as I see it.

     

    Ohhh...and for the Dev Team to suggest the servers are running stable an absolute lie.

  • rhinokrhinok Member UncommonPosts: 1,798
    Originally posted by Lajnus91
    This company needs your support, without your cash they won't be able to keep DF up. So, I wouldn't mind paying for one month if I could, even though the game have alot of bugs etc. Beacuse the longer it can keep alive the better it will be! Just think about it, if we, the customers, support Aventurine during these hard times, there might (I hope it will) be several working servers up soon! With more servers up they can handle more players, if they get more players they get more money, if they get more money they can hire more people and make the game better.

    I don't know how your personal economy is, but if it's so bad that you can't buy a game you shouldn't buy games, but if you got enough money, why wait one month or more? Why not buy it and contribute with helping it grow?

    So, you're suggesting that we give Aventurine charity?  It can't be investment, since there's no return.  Either way, no.

    I'll buy a license to play and pay a subscription fee based on my own criteria, which includes--at minimum--an objective, balanced review (from a reputable source) of the game that's launched (which is supposed to be different from what was tested, due to features being turned off, the debugger being on, etc..).  If I have an opportunity to actually try the game before buying it, even better.

    I truly wish Aventurine success and I'm excited to try the game, but I'm not giving them charity.  They need to  succeed or fail based on their skill, passion, desire, talent and ability.

    ~Ripper

  • Cik_AsalinCik_Asalin Member Posts: 3,033
    Originally posted by parrotpholk


    So if you go to a resturant and they screw up everyones food, do you just say hey guys they need our support? Or you get a lemon of a car?

    If it were Aventurine, they'd expect you to pay them more, then disappear.

  • EvasiaEvasia Member Posts: 2,827

    You just made an account to say this not even dare to place under your main account haha.

    And you are not a fanboi hmm the topic you wrote is clearly showing a fan here but np goahead:)

    Hate is a big word many here dont hate they are just upset and wanne vent some frustration dont be so DRAMAQUEEN OP.

    Games played:AC1-Darktide'99-2000-AC2-Darktide/dawnsong2003-2005,Lineage2-2005-2006 and now Darkfall-2009.....
    In between WoW few months AoC few months and some f2p also all very short few weeks.

  • HerculesSASHerculesSAS Member Posts: 1,272

    Aventurine needs our support in telling them they are doing a BAD job.

     

    Did your parents come to you and say "wow son, you're AWESOME at baseball" when you really sucked total ass at it? Or did they say "Hey son, why don't you go work on your throw, or your catching."

     

    Tough love is what AV needs, and HAS needed for some time. The fanboys in beta did the largest disservice to the game that anybody could (and I know this because I did the same thing, stupidly). Telling AV that the combat sucked would have been good. Telling them that the graphics and animation needed work to compete with more modern titles would have been supportive. Telling them how to fix up their UI would be a step in the right direction.

     

    I don't expect people to do this now -- it's too late. And Aventurine took the steps it wanted in order to surround themselves by "yes men" in the forums and  within beta. They made their bed. Now they can lie in it.

  • strongaxestrongaxe Member Posts: 848
    Originally posted by parrotpholk


    So if you go to a resturant and they screw up everyones food, do you just say hey guys they need our support? Or you get a lemon of a car? Or lets say even if the cable company cuts you internet off by mistake but cant get it working for 2 weeks? They deserve what they have given the general population so far which is nothing.  They have conducted themselves in a unprofessional and just plain sad way. There forums cant handle a load, their billing cant handle a load, the game servers which supposedly can hold 10k at the same time cannot even handle a load. Why exactly again do they deserve anything? Real world we are working in here. I know that some people that play these to much have a hard time in the real world. But you produce nothing, you get nothing its sadly that way.

    None of your examples apply to MMOs.

    ...and yeah they have most definatly produced a game.

  • SeytanSeytan Member Posts: 653

    Your new here huh...

  • Ashton692Ashton692 Member Posts: 138

    Although I feel for the people at aventurine, their lack of communication makes it difficult to empathize with them.

    And even if I did, I feel a little lied to.  Tasos said the game was months ahead of what an average MMO would be, and now his words mean nothing.

    There is a line between giving leeway and taking crap from a company.  That line is different for each person, and I respect the fact that people have different tolerances.

    At this point I feel taken advantage of.  This game should not have been released yet.

    It kills me to say that, because I haven't had this much hope for a game in a very very long while.

  • Syyth007Syyth007 Member Posts: 250

    I'm sorry, but supporting someone (or company, in this case) for THEIR faults, in hopes that things will improve, is kind of unlogical.  It took them 8 years of development.. They said their game was better then other mmos at launch, and they were obviously just trying to hype their game.  Who's to say they will even do a great job at improving the game?  Plus it just sets the standard for what companies think consumers will buy into.  An indy company will say, "Hey! We don't have to work our asses off to make a mmorpg.. We can release it full of bugs, screw the billing proccess, and not worry about fan backlash! They'll feel "sorry" for us and give us their money, anyway!".

    As fans of this genre, we should want companies to IMPROVE the genre.  EVE had a better launch, and CCP is an indy company.  Daoc had a better launch, mythic wasn't a large company at the time.  City of heroes had a better release then DF, and cryptic wasn't a huge company.  Aventurine nutured their "hardcore" fanbase, and cashed in, releasing their game without stress testing, testing of the release client, etc, because they knew people would still buy it.  I don't care how "indie" a company is.. How much potential a game has.. I won't give my money to a company that displays unethical practices.  Thinking that throwing money at them will fix their problems is niave.

  • SeytanSeytan Member Posts: 653
    Originally posted by Evasia


    You just made an account to say this not even dare to place under your main account haha.
    And you are not a fanboi hmm the topic you wrote is clearly showing a fan here but np goahead:)
    Hate is a big word many here dont hate they are just upset and wanne vent some frustration dont be so DRAMAQUEEN OP.



     

    Probably Darkstar or that fat dwerf.

  • TrandTrand Member UncommonPosts: 234
    Originally posted by Lajnus91


    First of all, I am neither a fanboy, hater or a troll, I'm just someone who wants to tell you what I think.
    I don't even know where to start, I've been reading this forum all day now, and I'm amazed on everything that's going on here.  There is a few things I would like to talk about, I'll start with the "Aventurine, your release failed, you suck!"



    There is some truth in this, but it's far from everything. Aventurine is a small company and this is their first release, sure they have failed on several notes, for example customer - company communication, but you have to give them some cred. They have been working really hard on trying to get this show going and it's noticible.

    Sure, it's probably not the best solution to shut down the official forum and stuff, but I am sure that they had a good  reason. (I would probably guess on the big trafic they had, must have slowed their servers down or causing some sort of problem).  This is probably not the best release ever made, but give them time, I'm sure that everything will work out,
    Now to the "I fixed pre order but I don't have it and they say it's my fault!"
    Here is something I don't get, when you people who signed up for the game (pre order) and didn't get it, you make is sound like they do it on purpose! There could be two things that went wrong, you gave the wrong information about your CC or lag screwed everything up when you tried to sign up for it.

    The CC thing I don't have to talk about, if you did it wrong it's your fault no question about it, don't make it sound like they don't want to accept your money and give you the game.

    Then there is the lag fest when pre orders were up. If something went wrong here, I think it's Aventurines fault, kinda. They could have got more/better severs so they could handle it, but on the short notice (they found out about this problem when the bete testers first got the link and it got leaked) it's kinda hard so I at the same time don't think they could have done it better.
    I would now like to talk about another thing, "LOL you are paying for a beta!"
    Alot of haters have been "lol'ing" at people who got pre order, saying that they are paying for a beta.

    I think this is quite funny beacuse I wouldn't mind paying for it (I didn't get any pre order) beacuse it supports Aventurine. The only way DF will survive is if they get enough funds to keep hosting it, and if everyone goes "HA I'm not buying the game now I will wait one month and see what happens" the game won't last one month.

    This company needs your support, without your cash they won't be able to keep DF up. So, I wouldn't mind paying for one month if I could, even though the game have alot of bugs etc. Beacuse the longer it can keep alive the better it will be! Just think about it, if we, the customers, support Aventurine during these hard times, there might (I hope it will) be several working servers up soon! With more servers up they can handle more players, if they get more players they get more money, if they get more money they can hire more people and make the game better.

    I don't know how your personal economy is, but if it's so bad that you can't buy a game you shouldn't buy games, but if you got enough money, why wait one month or more? Why not buy it and contribute with helping it grow?


    I'm not sure if I covered everything here, or if I'm even making any sense, getting a bit tired so will probably stop writing now. I am sure that many of you will call me a "fan boy" beacuse of this, but I don't see myself as one. I'm just something who think Darkfall has a big potential if you all just give it some time. I don't think it's fair to judge the game on this event, the game looks good and I'm sure that it will become a real masterpiece if we only let let them have time to fix all the small problems. Don't be all like "OMG they said we could play two days ago but we still can't play nooooo it's the end of everything ", try to see it positive. If we all just keep supporting Aventurine, they will be able to fix everything, I am sure of it. That's all.. I think.
    Go ahead and flame me if you want to, I would love to hear what everyone has to say about this.
     

    Adventurine would get peoples support if they got the product they paid for, they have not. So people are mad and rightfully so.  They have had 7 to 8 years for the launch day they should have been ready, they were not and the seem to blaming the customer who purchaed the game for all the problems.

     

    So no they do not deserve anyones support, they should have gotten a publishing partner who knew what the hell they were doing.  I guess we could all just fork out are banking info to them and let them take as much money as they need to "fix" there game.

    Oh and Tasos since we all know this is you posting, stop trolling these damn forums and go to bed, you need to get up early to make more excuses.

     

    DOAC is still the MMO I judge other games by, My first and still my favorite.

    image

  • fyerwallfyerwall Member UncommonPosts: 3,240

    Support and trust are earned, not given. Aventurine has done nothing to deserve blind support. They knew what they were getting into when they decided to make an MMO, they knew what to expect when they pretty much talked smack about other MMO launches and they certainly knew what flak their empty promises and BS would bring.

    They claimed they wanted to make a hardcore game for hardcore gamers because they are hardcore gamers themselves.

    If thats the case I am sure they can handle a little hardcore criticism.

    There are 3 types of people in the world.
    1.) Those who make things happen
    2.) Those who watch things happen
    3.) And those who wonder "What the %#*& just happened?!"


  • DemarrerDemarrer Member Posts: 25

    at least you didnt get in preorder

    and then get an email this morning accepting your payment of 42 dollars

    then trying to log into the game and having it say account is inactive.. AFTER they took your full purchase.

  • TheGrueTheGrue Member Posts: 38

    A company is only as good as the product it produces, if the product is hampered in some way or is difficult to obtain customers begin to look toward other companies who produce a similar product.

    I could probably design and create a extremely comfortable footstool, but if i have problems with billing, more customers than actual product, and more than a few explanations that my customers see as excuses then my company will lose support and former customers will warn potiental consumers away from my business.

    This is how it works.

    I have no problems supporting an indie company, which i believe is where you were going with your post OP, but as i've said in other posts the problems this game is currently having isn't good especially in a saturated market the online gaming world is, they needed their A-game on this from the word 'go' and it wasn't there....they may recover, they may not but my one voice won't make much of a difference, ask anybody who supported D&L from the start or the one dragged out of Earth and Beyond or Tabula Rasa.

    Just because a company is small doesn't mean they're immune to mistakes nor should they not be held accountable for those mistakes.

     

     

     

     

  • skeaserskeaser Member RarePosts: 4,213
    Originally posted by Demarrer


    at least you didnt get in preorder
    and then get an email this morning accepting your payment of 42 dollars
    then trying to log into the game and having it say account is inactive.. AFTER they took your full purchase.

     

    Ouch, that hurts a little more than me getting half charged and not let in.

    Sig so that badges don't eat my posts.


  • oddjobs74oddjobs74 Member Posts: 526
    Originally posted by parrotpholk


    So if you go to a resturant and they screw up everyones food, do you just say hey guys they need our support? Or you get a lemon of a car? Or lets say even if the cable company cuts you internet off by mistake but cant get it working for 2 weeks? They deserve what they have given the general population so far which is nothing.  They have conducted themselves in a unprofessional and just plain sad way. There forums cant handle a load, their billing cant handle a load, the game servers which supposedly can hold 10k at the same time cannot even handle a load. Why exactly again do they deserve anything? Real world we are working in here. I know that some people that play these to much have a hard time in the real world. But you produce nothing, you get nothing its sadly that way.



     

    Wow! Parrot Just gave me a great Idea!

    Im gonna start a TV show starring some angry british guy like Gordon Ramsey from Hells Kitchen. He has this other show where he goes into failed or failing restaurants and screams and cusses them out and helps get them to fix their menus, and learn how to opperate and run a successful business. Its called Kitchen Nightmares or something.

    So, lets have a TV show with the angry british guy go into MMO companies screaming and cussing at them after the disaterous launches and help get the to run correctly.

    reality TV for gamers! lol

  • gurthgorgurthgor Member Posts: 279


    Originally posted by strongaxe
    Originally posted by gurthgor They pay us to support them ? no. They failed and there is no reason to support. They moved release date for a month and its not ready yet for everybody at all. I bought AoC and i couldnt play it , with DFO ppl cant even buy it, at least not everybody. You cant buy it at stores, cant buy it online, cant access forums, and they dont say when will be the REAL release date for everybody. I am almost sure that i wont be able to play this weekend and probably not the next one either, and by then probably i wont even try DFO.
     
    We all knew MONTHS in advance that not everyone would get to play at release.  We have known they would have a staggered release for a long time. It would not be possible for them to launch for everyone at the same time, they just cant afford it. Saying you wont ever play DF just because you couldnt get in at release is laughable, but more power to ya.

    Its amazing how usually fanboi and stupidity come together :) If there are too many like this then game definitely its not worth being played.

    That is false, maybe you even know it. They just said it was going to be staged release JUST in case they cant handle it, it was supposed that 22nd thousands of ppl would get a free trial so that servers wouldnt stress, we are at 27th and nothing yet. For me that is a fail, they knew they would have thousands and thousands of ppl so they should have be ready. Anyway any game can say JUST IN CASE everything goes bad release date will be later, saying that wont excuse your failure.

    Blade with whom i have lived, blade with whom I now die. Serve right and justice one last time. Seek one last heart of evil. Still one last life of pain. Cut well old friend. Then farewell!

  • hayes303hayes303 Member UncommonPosts: 434

    The thing I love about all the outpouring of "Let AV have a chance", and "They are just a small company", is how silly it sounds. The money it costs is the same, regardless if they are blizz or turbine or SOE. If they want to have 1/2 functioning crap on launch, cool. Make it free to play, if you charge a fee, you have a responsibliity. a couple free days off at the end of the free month doesn't cut it for the people who took time off work to play it. If they were a small PR firm who couldn't meet a deadline, I'm pretty sure there would n't be any 2nd chances.

    Recap, they are a company. They made agreements with their customers to deliver the product they sold. They failed to do so. If people want to rant and rave, thats their choice. DOn't listen, if it makes them feel better about the situation and doesn't hurt you, stay out of it. I would be pissed too if I was rooked in this way.

    If all the people who feel that AV failed to meet its obligations quit the game and it thunders, then AV will get no sympathy from me.

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