Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Need some help from someone in game

I got my 7 day trial key.  Then went to install the game.  I had played Horizons when it was first released but cancelled my account.  Now I was wanting to play again to see what had changed.  However, when I went to create my account, the account creation page freaked out because my credit card number was already in their database.  Now I cant get in.

  I keep getting told that my Key is already in use (since I had already plugged it in during the account creation) and every time I go to reinstall or download the client, I keep getting the same Key.  It must be cached somehow, but I cant figure out where.  I also can not get into the support area becaue it requires you to log in.  I cant log in because it says my ID and password is an invalid while on the other hand saying I still need to create an account.  I cant even find a place to email CS to ask for my info...  Aagggh   Ive never seen a game so hard to sign up to play. 

 I need an email address I can use to email customer support but there isnt one listed at istaria.com anywhere.

Comments

Sign In or Register to comment.