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Aventurine's June 24th, 2009 announcement of the impending launch of the North American server caused quite a bit of uproar on both the official boards and the forums here at mmorpg.com. There's a lot of rage towards Aventurine and Tasos Flambouras, but is it justified? Were players ever promised a free transfer from one server/region to another? Why wasn't the game launched in North America at the same time?
Per Tasos (source):
07-29-2008, 11:11 AM | |
Darkfall Developer Join Date: Jan 2003 |
European vs. N. America Launch The answer to the question on whether we're going to launch in N. America and Europe at the same time is: "Right now it doesn't look that way" I’ve been frustrated by issues like these while waiting for a game myself, and I’ll try to explain this as well as I can:
Discuss it here: http://forums.darkfallonline.com/showthread.php?t=61040 Last edited by Biggs; 07-29-2008 at 03:14 PM.. Reason: Adding General Discussion link. |
Nowhere in this statement does he promise free transfers. He does reference the fact that Aventurine hasn't yet acquired a North American publisher, but also states that a publisher isn't necessarily required (self-publishing is, therefore, implied).
Then, there's this statement (source):
This is after the initial launch for Europe was supposed to happen, but prior to the actual launch. He says that North American players will be given the option to migrate, but doesn't provide any details nor does he state it will be free.
Per this statement last month (source):
05-27-2009, 05:40 PM | |
Darkfall Developer Join Date: Jan 2003 |
Darkfall information update May 27th ... North American Server Many of you saw the announcement our server hosting partner GNI made about the signing of our cooperation in North America. We had already explained that we would be launching in North America sometime during Q2 2009 and this information is also in the FAQ: We will be making our own announcement when we nail down an exact launch date for the NA server, there are a couple of things which may affect the launch date by a few days that are not ironed out completely yet. Character transfer/cloning will become available with a significant delay (months) and possible further restrictions. This concerns only the characters without any of their possessions. More on this at a later date. There are several considerations to be taken into account including the fact that European rights and North American rights to Darkfall belong to different organizations. ... Thank you for Reading, The Darkfall Team Last edited by Tasos; 05-27-2009 at 06:09 PM.. |
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This announcement came well after news of the impending North American server launch was announced by Darkfall hosting providier GNi. It's a little condescending, not very timely and doesn't provide much info, but there are some key points:
Lastly, there is the announcement on June 24th, 2009 (source) and it's follow up::
Yesterday, 07:24 PM | |
Darkfall Developer Join Date: Jan 2003 |
Update June 24 On the American server: The American server will launch on July 7th. Characters from the European server can be cloned and moved without their possessions 3 months after the American launch. Certain restrictions and charges will apply, to be announced at a later date. In the meanwhile if you want to play on the American server at launch you need to buy the American Darkfall client. More information on the American server will be available in a few days. ... Thank you for reading The Darkfall Team Darkfall Account Management and Sales Darkfall Support and Help Desk Player Journal and Clan Pages Last edited by Tasos; Yesterday at 07:34 PM.. |
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The primary points of these statements are:
All of this is business as usual. Players aren't being denied anything they were "promised" and Aventurine doesn't seem to be doing anything underhanded:
What's relatively unusual in this case is that Darkfall, an "international" game that's already localized for English, is being launched in an English speaking region months after it was launched and playable in another English speaking region. Games like RoM and CoH launch in different regions at different times due to localization issues. With Darkfall, the delayed launch seems to be due to the prior lack of a North American publisher, not the game, itself.
That being said, I do think this is a PR nightmare for Aventurine due to their handling of the situation and their announcements. The rights belong to different entities? We know that AudioVisual holds publishing rights in Europe, but who holds the rights for North America? Why hasn't a publisher been announced? The lack of a publisher announcement implies that Aventurine is going to self-publish Darkfall in Nroth America. This means they'll get ALL the money for Darkfall, whereas a publisher would only get a percentage. If that's the case, it truly does seem like a greedy money grab by Aventurine. If it's not the case, it's imperitive that Aventurine announce their publishing partner else risk ostracizing their player base even further.
The manner in which Aventurine and Tasos have handled the announcements is terrible. Even though they aren't reneging on promises, they're handling the situation poorly. Why should any of this be up to debate? Why should players like myself have to attempt to clarify the situation for others? It should be crystal clear. Tasos should have referenced how this is business as usual for game companies, he should announce the publisher or state that Aventurine is self publishing. By providing clear information, he could have avoided the storm of rage now progressing through various internet sites and mitigated the risk of losing both a significant chunk of existing players and, possibly, disgusted potential players.
So, to answer the initial question "There's a lot of rage towards Aventurine and Tasos Flambouras, but is it justified?", I'd say "Yes and No". Anger towards Aventurine regarding different publishers and the costs associated to each of them isn't justified. It's business as usual. Being upset, however, at Tasos' inept handling of the situation is probably justified.
~Ripper
Comments
The real bottom line here to me is this.
If Taso lied what is one to actually do other than complain about it?
There are several options like throwing cender blocks at cars but most of them boil down to two options
1. play the game.
2. not play the game.
If out of all the things on the planet to be principled enough about people find this specific one so horrific that they would perfer not to have fun playing a game they like, then I guess it is what it is.
Please do not respond to me, even if I ask you a question, its rhetorical.
Please do not respond to me
He didn't lie and he hasn't reneged on promises (unless there are other quotes I can't find), which was one of the points I tried to make through various news posts. He hasn't handled the announcements well and there's still the question of who the North American publisher is, but he didn't lie. Anybody who has followed MMOs should have seen this coming. Those who don't or are new the genre are justifiably confused and upset, but why should other players have to clarify the situation for them? That's the real issue - Tasos' mismanaged communication.
Then again, if Aventurine is self-publishing in NA, that's another issue entirely, as I mentioned above.
Ultimately, you're right, though. Players can choose to play or not play, pay or not pay.
~Ripper
Thank you for posting these quotes. I have to say you are correct in that it was not handled correctly, but in the first quote it clearly says they will have a different publisher for the NA client. Which should have led people to understand you would need to purchase it through them.
Even is they launched it in NA w/o a publisher in NA at the same time as EU, it is not suggested it would be using the same client as the EU publisher, which would be the same conclusion of having 2 seperate clients.
How ever vauge AV was with people, I think they just assumed to much and didn't read what was actualy writen.
From where i sit, its really a case of "no harm, no foul".
There's nothing really unusual or unfair about this annoucement, other than it appears the NA players were expecting to be ablt to transfer freely and that won't be the case.
If you really like playing the game that much, you'll either stay on the EU box or ...buy it again.
"True friends stab you in the front." | Oscar Wilde
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Just trying to live long enough to play a new, released MMORPG, playing New Worlds atm
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"This is the most intelligent, well qualified and articulate response to a post I have ever seen on these forums. It's a shame most people here won't have the attention span to read past the second line." - Anon
Negative. NA players, in fact all players including the Europeans, were promised specifically that they could play on all servers with a single account. Aventurine welched on that deal. The foul is if you want to play on more than one server you must buy acounts for each server. Were there ever to be more than one European or North American server you would still have to buy more than one subscription. That is not and has never been standard practice for any company I am aware of. The harm is you must pay twice to play on two servers. If they ever had three servers you would have to pay three times.
While I agree thats an odd way to do things, I do not see the relivance. This is not a question of servers, it's an issue with who is providing the service. If they are using 2 different publishers (which they have said they are doing), then this argument is flawed.
It's like buying a book at 1 store and trying to return it to a different store. Sure the book is the same, but you need to pay the store front for thier service.
These are really two distinct issues, Zy:
I can aboslutely see being upset about the first. Even though there's only ever been one server for Europe, I think players hoped additional servers would be added, thereby giving them the ability to have multiple characters, one/server. Changing the text implies there won't ever be more than one sever/region, which is disheartening. If there were multiple servers/region and Aventurine still only allowed a single character, that'd be ridiculous, IMO. As of now, however, the point is moot. it doesn't really matter whether text says one char/server or one char/account, since there's only one server for that publisher.
That being said, it's a completely separate issue than what's happening now, which is that the game is being published by two different entities, AudioVisual and an unnamed publisher, each of which has rights to their specific regions.
Regarding this quote "If you do transfer, according to their FAQ you will no longer have access to the EU=1 server without purchasing another account. What company has ever done this?", please post a link, because I can't find it in the FAQ. There are a lot of comments being flung about, many of which aren't true, which is one of the reasons I created this thread. Even if you transfer a character from the EU server to the NA server, what's to stop you from creating a new character on the EU server? You paid for the EU license, so if you continue to subscribe to the EU game, you could still play. Granted, you'd be subscribing to the game twice, once for each region/publisher, but you would do the same in other games like LotRO and WAR, too. Why you'd want to do that, however, is questionable.
~Ripper
To me it seems pretty simple, you bought the client for the euro server, which seems to be heavily populated by NA players (note: I realize many say the population is currently dropped significantly), so stay on the euro client. Chances are there will not be many sales in NA since they have already bought the thing for the other place. It has been long enough that I can't see the purpose in purchasing one license if you already own the other. According to reports I have seen on this site, performance has not been much of an issue whn logging in from over here. The only appeal to the new server is a fresh start.
Darkfall's stock (player interest) has tanked over the past few months, which is kinda why I stopped posting on the subject. I just assumed it better to let it die slowly. It's not like NA gamers don't know what to expect. They have played the game. I don't see why they would spend another $60 / 50 quid to experience the same thing again. The fact that nailing down a host here in the US should be a indicator as to how badly the game is doing, I mean if it is doing well, there are unlimited resources here to host a single server. Especially when your method of distribution is a torrent. Torrents are easy, bandwidth is relatively cheap, and decent hosting should be accessible.
I do understand the separate publishers issue, I am just surprised it did not occur to them to recruit a publisher that could host in both locations. I do think double charging customers is a bait, but looking at AV history, I am not surprised in the least. People were warned about this type of behavior from AV though. So, I guess you enjoy what you already have, or pony up for something that is somehow supposed to be better (I don't see how though). It's the players choise. Thankfully. I'll have 100US for more brew, because I decided not to drink the overprices kool-aid.
Played (more than a month): SWG, Second Life, Tabula Rasa, Lineage 2, Everquest 2, EvE, MxO, Ryzom.
Tried: WoW, Shadowbane, Anarchy Online, Everquest, WWII Online, Planetside
Beta: Lotro, Tabula Rasa, WAR.
@OP
Why did you not post the original DF FAQ that states you only need to purchase one account to play on any DF server? I think that is the what has gotten everyone ruffled.
He didn't lie and he hasn't reneged on promises (unless there are other quotes I can't find), which was one of the points I tried to make through various news posts. He hasn't handled the announcements well and there's still the question of who the North American publisher is, but he didn't lie. Anybody who has followed MMOs should have seen this coming. Those who don't or are new the genre are justifiably confused and upset, but why should other players have to clarify the situation for them? That's the real issue - Tasos' mismanaged communication.
Then again, if Aventurine is self-publishing in NA, that's another issue entirely, as I mentioned above.
Ultimately, you're right, though. Players can choose to play or not play, pay or not pay.
~Ripper
I think this is an important quote to include in this discussion:
"Our first release is the European release. The North American release will follow as soon as possible but not until a few months later. We’re allowing players from N. America to participate in the European release due to this fact. Of course we’ll make some allowances for these players if they would like to move to the US server when it launches."
Quote by Tasos from TTH interview 1-15-09 (A week before the first scheduled launch day).
www.tentonhammer.com/node/61490
I guess I am curious as to what "allowances" are being made "when it launches".
Is 3 months after the server launches, "when it launches"?
I think most would say no.
Is paying full price for a second client "when it launches" an "allowance"?
I think most would say no.
So where is this promised "allowance" at the time of "when it launches"?
I fail to see what the "allowance" is at the time the server is launching. Perhaps someone else can point out what the allowance is. Surely 3 months after the server has been launched is not "when it launches"... right?
i realy wonder if that Tasos guy can show his face with another title/company ever again. IMO hes done in this buisness
Heh... well that part was already a given even before DarkFall was Released.
To the op. I do understand where your comming from but you are quite missing the big picture.
Av waited a good while before notifying its customers. The same thing they did when the nda was released 1week before darkfall went gold.(corrected ty xzyax)
Same thing here, I damn knew well long ago that gni was going to host the game un the us. Av damn well knew also. Why wait till now to announce their buisness on the na server when they could have announced it long ago even if they couldnt have announce a date of the na server? players would have been prepared and others wait for the release. they would have been happy.
what many people are seeing from the last tasos post was: new server on july 7, you have to buy the game . anyone who just got a euro copy in hopes of going to the na server just go shafted and teabagged by all of AV.
All i know is ncsoft announce long ago the price of their game and monthly fee for their new game aion.
Watching Fanbois drop their soap in a prison full of desperate men.
Actually it was 1 week.
NDA lifted 2-18-09
forums.darkfallonline.com/showthread.php
Release was 2-25-09
(Granted the only players that got to actually play on 2-25-09 were those living a bit West of Hawaii).
I've seen people defend Turbine, SOE, Blizzard, etc who have done far worse things. Really, I see a buncha nitpicking here, something to grasp at to justify their rage against Tasos and Adventurine. Heck, even after fully explaining it, many of the complainers in this thread still don't seem to understand what is being said and done. Blindly, they march on in their crusade against Tasos and Adventurine.
Personally, I'm glad they are waiting months (and charging a fee which will most definately be much smaller than purchasing a new license) before they allow EU server players to transfer their characters to NA. That means that people, like myself, will have a fresh start and have a foot hold on the NA servers without everything already taken or people already having well established guilds and the game's server dictated.
This, overall (even if presented poorly by Tasos) is something I WANT AND I LIKE!
So, in the end, I'm giving Adventurine a B+ for this move.
splat
Yeah, we've heard it before...
Let us know how you feel about it the second week of October.
I'll still be here, as long as mmorpg.com is around. You may have noticed that very few ardent supporters of DarkFall from Release are still around and playing the game.
Anyway, good luck on the NA server. I hope you are treated well.
All he's saying in that quote is they will allow players to transfer from the EU server to the NA server.
~Ripper
All he's saying in that quote is they will allow players to transfer from the EU server to the NA server.
~Ripper
So 3 months later matches the "when it launches"? Umm... o.k?
You have a REALLY loose translation of "when it launches" then.
Granted, you are free to have that liberal of a translation of the phrase "when it launches"... I just don't think the vast majority of average MMO players would use that same interpretation.
Edit: He could have used a myriad of different words to convey the meaning of sometime AFTER the actual launch of the NA server. By phrasing the way he did... the vast majority of gamers are going to think it means what he actually said.
I definitely think Aventurine has handled this entire debacle poorly. I think you're giving them too much credit, however, in assuming they had this planned long ago. While one could obviously assume GNi would be their hosting provider in the US, until Darkfall was able to work out a publishing deal for North America (assuming they aren't self publishing), they wouldn't have been able to share any specifics. As you can see from the history of Tasos' statements, they announced well before the actual launch annoucement that they probably wouldn't launch NA at the same time. The log of his statements back this up. I do think they should have been more forthcoming, definitely, but how by how much? Personally, I think Tasos should have:
~Ripper
All he's saying in that quote is they will allow players to transfer from the EU server to the NA server.
~Ripper
So 3 months later matches the "when it launches"? Umm... o.k?
You have a REALLY loose translation of "when it launches" then.
Granted, you are free to have that liberal of a translation of the phrase "when it launches"... I just don't think the vast majority of average MMO would use that same interpretation.
You do have a point. If he meant "after it launches", he should have said so explicitly. I was commenting more on the "allowances" phrase and glossed over the "when it launches" part.
Thanks for posting that quote, btw.
~Ripper
All he's saying in that quote is they will allow players to transfer from the EU server to the NA server.
~Ripper
So 3 months later matches the "when it launches"? Umm... o.k?
You have a REALLY loose translation of "when it launches" then.
Granted, you are free to have that liberal of a translation of the phrase "when it launches"... I just don't think the vast majority of average MMO would use that same interpretation.
You do have a point. If he meant "after it launches", he should have said so explicitly. I was commenting more on the "allowances" phrase and glossed over the "when it launches" part.
Thanks for posting that quote, btw.
~Ripper
Yeah, that is the way I read it at first as well.
Their current stance does not meet the promise Tasos made in that statement.
The NA players are NOT receiving any "allowance" "when it launches".
There is really no other way to say it other than that Tasos lied/went back on his word. Which wouldn't be the first time... but the NA players do in fact have a quote from Tasos to stand on in feeling slighted by this current policy.
Negative. NA players, in fact all players including the Europeans, were promised specifically that they could play on all servers with a single account. Aventurine welched on that deal. The foul is if you want to play on more than one server you must buy acounts for each server. Were there ever to be more than one European or North American server you would still have to buy more than one subscription. That is not and has never been standard practice for any company I am aware of. The harm is you must pay twice to play on two servers. If they ever had three servers you would have to pay three times.
I would like to say one thing: WHERE DID YOU READ THIS?
Cite the source that says we were going to be able to play on all servers with a single account.
The definition of insanity: doing the same thing over and over expecting different results.
Negative. NA players, in fact all players including the Europeans, were promised specifically that they could play on all servers with a single account. Aventurine welched on that deal. The foul is if you want to play on more than one server you must buy acounts for each server. Were there ever to be more than one European or North American server you would still have to buy more than one subscription. That is not and has never been standard practice for any company I am aware of. The harm is you must pay twice to play on two servers. If they ever had three servers you would have to pay three times.
I would like to say one thing: WHERE DID YOU READ THIS?
Cite the source that says we were going to be able to play on all servers with a single account.
How about this Dev Journal chat by Tasos...
"There are many other reasons why we prefer one character per server but these are the main ones. If we're left to our own devices, this is probably the way it's going to be, one character per server, unless we're convinced otherwise in testing, or by a publisher."
www.warcry.com/articles/view/devjournals/darkfalljournals/2707-Darkfall-Dev-Journal-19-A-Round-Up
For a bit of background they were discussing whether or not to allow MORE than one character per server. NEVER was it discussed that they were even thinking of doing one character PER ACCOUNT.
There are more out there. They talked about it quite a bit actually. If you want to believe that it was never promised... so be it.
You can also use the Wayback machine and look at the change to the area that now reads one character PER ACCOUNT. It didn't used to say that a couple months back.
Negative. NA players, in fact all players including the Europeans, were promised specifically that they could play on all servers with a single account. Aventurine welched on that deal. The foul is if you want to play on more than one server you must buy acounts for each server. Were there ever to be more than one European or North American server you would still have to buy more than one subscription. That is not and has never been standard practice for any company I am aware of. The harm is you must pay twice to play on two servers. If they ever had three servers you would have to pay three times.
perfectly portrays how I feel.
And the Hits Just Keep On Coming. lol