WoW had problems with over-clogged server crashes, multiple hour queue times and impossibly long patch waits.
The community screamed that a company should know better.
WAR knew, based upon the number of people who applied for beta (1 million+) that if they didn't have enough servers, their launch date would have been a repeat of the past.
WAR listened to the community and said, we will have enough servers for launch.
WAR launched smoothly.
No one knows the average retention rate for mmo subscribers.
It is very possible that the loss of subscriptions WAR suffered is an industry standard.
Do you know how many have tried WoW and didn't like it?
Do you know how many have tried EVE and didn't like it?
Do you know how many have tried EQ and didn't like it?
Do you know if WAR understood the industry standard on retention rates?
Do you know if WAR pre-planned their server mergers based on their knowledge of the industry standards for retention rates?
IMO, the most likely scenario is that WAR knew something around a million people would try to log in on launch day.
It is most likely WAR knew their retention rate would be far below that.
WAR most likely decided to launch with enough servers to accomodate all who would try to log in. WAR most likely hoped they all would stay. WAR most likely planned server mergers for the contigency that they would be wrong, and instead follow the industry standard, losing more subs than they retained.
They probably also thought; we will be a better company. We will plan accordingly for launch date. We have heard the public cry and have listened.
They probably didn't expect that the community would then turn on them for doing what they asked them to do.
Community: We demand a smooth launch that accomodates all who try to log in!
WAR: We hear you and will obey.
Community: You FAIL. You shouldn't have accomodated us with the number of servers we needed for launch,and instead should have launched with what you projected retention would be. And launch should have been a horrible laggy, crashing, frustrating mess for the 1million who logged in.
You don't really need to say more. You just need to think more.
In the vein of "You wouldn't get raped if you weren't dressed like that" and "A battered woman brings it on herself", we have the same mentality, blaming customers for massive screw ups of video game companies. I hope you never work for a company I'm part of. We don't blame patients for our errors, even if they're pulling at their lines or extabating themselves. When a customer or patient is in our care, we are responsible for the services we provide. Any assumption to the contrary is a display of a childish immaturity that seeks to avoid blame and responsibility at the cost of customer service and identifying problem areas within your organization. You don't really need to say more, you need to grow up, get out in the real world, and think more.
Well since you quit WAR and have nothing to do you could always use your time to vote for DUTCHESS as cutest dog! here is a link isnt she just so adorable? you know you want to vote for her... 8)
In the vein of "You wouldn't get raped if you weren't dressed like that" and "A battered woman brings it on herself", we have the same mentality, blaming customers for massive screw ups of video game companies. I hope you never work for a company I'm part of. We don't blame patients for our errors, even if they're pulling at their lines or extabating themselves. When a customer or patient is in our care, we are responsible for the services we provide. Any assumption to the contrary is a display of a childish immaturity that seeks to avoid blame and responsibility at the cost of customer service and identifying problem areas within your organization. You don't really need to say more, you need to grow up, get out in the real world, and think more.
I agree. It really is difficult to see the forest through all those trees isn't it?
Boy do you troll much? The fuck up with the server numbers wasn't the players fault it was Mythic fault no one else's, for up to a week after it was released I had queues to login in the extreme I had to wait for 2 hours, the extra servers WHERE needed but what did the idiots at Mythic do instead of adding a few servers at a time when needed the decided to clone the current servers almost doubleing the number servers over night speading the pop out to much, that was all there fault no one else's.
I agree. It really is hard to see the forest through all those trees isn't it?
Originally posted by MortisRex In the vein of "You wouldn't get raped if you weren't dressed like that" and "A battered woman brings it on herself", we have the same mentality, blaming customers for massive screw ups of video game companies. I hope you never work for a company I'm part of. We don't blame patients for our errors, even if they're pulling at their lines or extabating themselves. When a customer or patient is in our care, we are responsible for the services we provide. Any assumption to the contrary is a display of a childish immaturity that seeks to avoid blame and responsibility at the cost of customer service and identifying problem areas within your organization. You don't really need to say more, you need to grow up, get out in the real world, and think more.
My wife and I have been playing since headstart, however her interest really waned after the first few months as she could not really find a class she loved, also she just felt that it was all too repetitive.
With LoTD, I think there was a big improvement; however, that and the dungeons are not accessable without full groups and battlegroups which obviously doesn't work with solos and duos.
There is an awful lot they have got right; however something still nag at me. No third realm, no "this is my turf - get off if" feel (and relics), and no "bits" that you look forward too when leveling alts (Bolderings in Albion anyone?).
Will they sort this out? Hopefully before the money runs out, because I enjoy the game and love the lore.
However, I am starting to think that we should spend a few months in a game, move on play another MMO, then come back for a few months when the expansion come out etc. Maybe we have just become too choosy to play a MMO for years without complaint
Comments
Yes.
WoW didn't have enough servers for launch day.
WoW had problems with over-clogged server crashes, multiple hour queue times and impossibly long patch waits.
The community screamed that a company should know better.
WAR knew, based upon the number of people who applied for beta (1 million+) that if they didn't have enough servers, their launch date would have been a repeat of the past.
WAR listened to the community and said, we will have enough servers for launch.
WAR launched smoothly.
No one knows the average retention rate for mmo subscribers.
It is very possible that the loss of subscriptions WAR suffered is an industry standard.
Do you know how many have tried WoW and didn't like it?
Do you know how many have tried EVE and didn't like it?
Do you know how many have tried EQ and didn't like it?
Do you know if WAR understood the industry standard on retention rates?
Do you know if WAR pre-planned their server mergers based on their knowledge of the industry standards for retention rates?
IMO, the most likely scenario is that WAR knew something around a million people would try to log in on launch day.
It is most likely WAR knew their retention rate would be far below that.
WAR most likely decided to launch with enough servers to accomodate all who would try to log in. WAR most likely hoped they all would stay. WAR most likely planned server mergers for the contigency that they would be wrong, and instead follow the industry standard, losing more subs than they retained.
They probably also thought; we will be a better company. We will plan accordingly for launch date. We have heard the public cry and have listened.
They probably didn't expect that the community would then turn on them for doing what they asked them to do.
Community: We demand a smooth launch that accomodates all who try to log in!
WAR: We hear you and will obey.
Community: You FAIL. You shouldn't have accomodated us with the number of servers we needed for launch,and instead should have launched with what you projected retention would be. And launch should have been a horrible laggy, crashing, frustrating mess for the 1million who logged in.
You don't really need to say more. You just need to think more.
In the vein of "You wouldn't get raped if you weren't dressed like that" and "A battered woman brings it on herself", we have the same mentality, blaming customers for massive screw ups of video game companies. I hope you never work for a company I'm part of. We don't blame patients for our errors, even if they're pulling at their lines or extabating themselves. When a customer or patient is in our care, we are responsible for the services we provide. Any assumption to the contrary is a display of a childish immaturity that seeks to avoid blame and responsibility at the cost of customer service and identifying problem areas within your organization. You don't really need to say more, you need to grow up, get out in the real world, and think more.
Well since you quit WAR and have nothing to do you could always use your time to vote for DUTCHESS as cutest dog! here is a link isnt she just so adorable? you know you want to vote for her... 8)
http://www.cutestdogcompetition.com/vote.cfm?h=C9922486D240EABCDFED0AFFB31D7A57
she almost looks anime style with them great big puppy dog eyes doesnt she?
I agree. It really is difficult to see the forest through all those trees isn't it?
I agree. It really is hard to see the forest through all those trees isn't it?
Is this quoted from journal of psychiatry?
I quit WAR for all similar reasons...
It seemed like they tried to please too many different playing styles as well.
My wife and I have been playing since headstart, however her interest really waned after the first few months as she could not really find a class she loved, also she just felt that it was all too repetitive.
With LoTD, I think there was a big improvement; however, that and the dungeons are not accessable without full groups and battlegroups which obviously doesn't work with solos and duos.
There is an awful lot they have got right; however something still nag at me. No third realm, no "this is my turf - get off if" feel (and relics), and no "bits" that you look forward too when leveling alts (Bolderings in Albion anyone?).
Will they sort this out? Hopefully before the money runs out, because I enjoy the game and love the lore.
However, I am starting to think that we should spend a few months in a game, move on play another MMO, then come back for a few months when the expansion come out etc. Maybe we have just become too choosy to play a MMO for years without complaint