Originally posted by Digna I didn't miss mine but all I got from them was 'Thank you for creating your presales game account! Once you are approved for beta testing, or you activate the game with the serial code from your final product, you will be able to log in.' (last week and I was in CB months ago). Nothing about changing the PW. For anyone seeing that error. You have to change the PW on your game account or you get 'ID or PW doesn't match'. The account Mgmt site is down though so you can't make any changes.
Yeah, I just searched my outlook again and have nothing in the last couple weeks from NCSoft or PlayNC. I have the same message as you from a while ago.
Frustrating, but we know what we need to do once they get the account management page back up.
Yea but what is very sad is that the account page not only affects Aion but all the other games the NSSOFT has. So this is epic fail across the board on there part.
If you updated your OBT password, you might want to try the old one too and see if that works.
I mean usually username and password issues are 90% of the time user error, but I forget my pin to my ATM sometimes so I am not surprised. If you are sure you got them right, check the account on NC or god forbid you actually might have to call them.
Letting my friend play my account in OB, so I probably hang out on the forum during this period.
I'm having the same issue, Cant log in either. All the related AION sites are down, NCSoft Account pages are down, even AIONSource is down.
This is all off to a bad start if you ask me. May wait till launch, or rather AFTER launch to bother with this game.
I am pretty sure this is what OBT is for, stress and stability test that prepares for launch. I'd say this type of issue is rather normal in any OB. If you are 100% sure your user name and passwords are all correct, then I have no further solution, mine works fine even though i let my friend try it this time.
the boys & girls at the server farm must be having a very bad day.
Velika: City of Wheels: Among the mortal races, the humans were the only one that never built cities or great empires; a curse laid upon them by their creator, Gidd, forced them to wander as nomads for twenty centuries...
My password said up to date in green if I remember correclt.y And just incase I still updated my password days ago. I'm positive its correct, and yet that damn error still keeps showing up.
I'l give it another hour, and after that another and another... and another. Going out of town tomorrow, so would be cool if I could at least get a taste of the game.
Had that problem but mine was different, I got my key from Eurogamer so I had to change my NCsoft launcher to Europe and was able to log in and create a character. ... just in time for the server to go down.
I got a key from gamesource.it and I can't log in if I'm using the NA version of the launcher. It works when I change it to EU, though. I was told I'd be able to play on NA servers even with an EU key, but it's not looking like this is going to be the case... Oh well, at least I can still try it.
Comments
Yeah, I just searched my outlook again and have nothing in the last couple weeks from NCSoft or PlayNC. I have the same message as you from a while ago.
Frustrating, but we know what we need to do once they get the account management page back up.
Yea but what is very sad is that the account page not only affects Aion but all the other games the NSSOFT has. So this is epic fail across the board on there part.
its up again, and actually working ths time
If you updated your OBT password, you might want to try the old one too and see if that works.
I mean usually username and password issues are 90% of the time user error, but I forget my pin to my ATM sometimes so I am not surprised. If you are sure you got them right, check the account on NC or god forbid you actually might have to call them.
Letting my friend play my account in OB, so I probably hang out on the forum during this period.
I'm having the same issue, Cant log in either. All the related AION sites are down, NCSoft Account pages are down, even AIONSource is down.
This is all off to a bad start if you ask me. May wait till launch, or rather AFTER launch to bother with this game.
Current Games: WOW, EVE Online
I am pretty sure this is what OBT is for, stress and stability test that prepares for launch. I'd say this type of issue is rather normal in any OB. If you are 100% sure your user name and passwords are all correct, then I have no further solution, mine works fine even though i let my friend try it this time.
I can log in but it's too laggy.
the boys & girls at the server farm must be having a very bad day.
Velika: City of Wheels: Among the mortal races, the humans were the only one that never built cities or great empires; a curse laid upon them by their creator, Gidd, forced them to wander as nomads for twenty centuries...
Account page is back to scheduled maint...
My password said up to date in green if I remember correclt.y And just incase I still updated my password days ago. I'm positive its correct, and yet that damn error still keeps showing up.
I'l give it another hour, and after that another and another... and another. Going out of town tomorrow, so would be cool if I could at least get a taste of the game.
When I received the update your password email I changed my pass to one pass then back to my original pass.
I get this error as well though I know for a fact I updated back to my ncsoft master pass.
C'est la OB.
Alexis
*smiles*
At least it is not on launch date. If these type of things happen on launch, I would not want to be one of them that is for sure.
I remember WAR going FUBAR in the EU (thx GOA) but can't remember whether it was OB or launch (error 114 and all that)
Got same problem here : (
Awesome avatar. Too bad the chances of a worthy sequel to the Legacy of Kain series is slim.
Had that problem but mine was different, I got my key from Eurogamer so I had to change my NCsoft launcher to Europe and was able to log in and create a character. ... just in time for the server to go down.
I got a key from gamesource.it and I can't log in if I'm using the NA version of the launcher. It works when I change it to EU, though. I was told I'd be able to play on NA servers even with an EU key, but it's not looking like this is going to be the case... Oh well, at least I can still try it.
I have the same problem, and I tried to change it to US server. Now it seems to work. Even though it obviously says EU Aion installed.