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Trial Key Woes
Dagon13
Member UncommonPosts: 566
I promised myself a while back that I would no longer jump at the sight of every new MMO on the block, so I've been waiting patiently since then for trial keys to be released. A friend of mine had expressed interest in Fallen Earth so when I saw the free trial keys for the halloween event i thought I'd check it out. I registered, downloaded, and updated the game but have been unable to ultimately experience the game.
After creating my character and enterring the game I immediately hear the computer terminal demanding my attention, I take a few steps down the stairs to investigate and suddenly it's as if the game is frozen, except I can still hear the terminal's voice, and the sound of bags/menus opening when I blindly hit keys. A small window about the size of a cell phone appears just under the window containing health/energy stats in it. The new window contains what should be seen on the whole screen, I can see my character, only bald, running around in a half invisible/see through environment. If I tab out and then tab back in the frozen image on the screen is updated to the last position I was at in the tiny window. I can still interact with objects if I assume their location in the frozen image, based on their location in the tiny window. Menus are inaccessible unless they overlap with the tiny window in the corner, then I can click on and part of them that shows up there. Also, if I open a window, then tab out, then tab back in I can see the window but cannot successfually interact with it.
I have the most up to date video drivers for my 8800gt. I've made sure that physx is disabled and the pre rendered frame count is set to 1 (something I saw mentioned in a random forum). I've tried about every combination of video settings available in the launcher's graphic options.
I was also unable to register a forum account to request help on the Fallen Earth technical forums due to an issue where the registration claimed I was not completeing the image verifcation properly, except no image verification image was even loading into the registration page.
Has anyone else experienced these problems and successfully solved them? Despite such a game stopping situation, I am still willing to give the game a try if I can get past this.
Comments
This probably won't help but first try defragmenting the game's files. You can do that from the launcher. It might not be getting texture files loaded quickly enough.
Then you might want to verify that you're not overheating your video card. There are probably some free diag programs that can tell you your video card temp. This happened to me once on my 8800 GT and I fixed the issue by swapping out the cooler.
Double check your video card driver. I know you said its the most up to date driver, but double check just to be sure.
If all else fails then use the tech support forums on the official site. You should be able to read other people's problems without registering. Look for someone with a similar problem that uses a similar video card.
I would agree here, I would also consider making sure when you install the newest drivers that you get the latest directX installed if you haven't already. Throw all settings on low and move up from there as you system acclimates to the game. Perhaps its a wacky shader problem or something. I don't think I've ever heard of a freezing problem quite like that before.
Thanks for the suggestions.
I managed to discover a location where if I would tab out, then tab back in it would present the video to me as I would expect it to instead of the frozen image. From that location i was able to adjust some of the video settings that were not present in the launcher's list of video options. One of the options that I changed from there must have fixed the problem, I have been able to continue playing the game.
So far it seems like an interesting game, although it seems like it must be very laggy as other players and roaming npcs teleport around unexpectedly.
Have to wonder what your other system specs and internet connection are if you are seeing such things. My processor is the minimum as well as my RAM (for being a Vista machine) and I don't experience it. That's not to say that others aren't, it's just their machines must be under the minimums if they are seeing as much as they claim.
"Many nights, my friend... Many nights I've put a blade to your throat while you were sleeping. Glad I never killed you, Steve. You're alright..."
Chavez y Chavez
I'm running an i7 920 CPU, 6gb OCZ memory, and a WD Caviar Black hard drive on XP 64bit os. The game runs flawlessly on max settings, I have no idea what setting I changed that fixed my problem.
Internet connection is cable 30mb down 2mb up.
*Edit* Forgot to post internet specs.
I have a new PC (within the last month) with latest drivers.
I installed the trial thanks to the link here on MMORPG
Thanks guys you've saved me the price of buying this game. The graphical bugs are extensive with text corruption, and even whole rooms that have no textures displayed at all (i.e. everything is black). I have ATI Radeon HD3400 series so it should be fine.
If I can turn on Bioshock or Fallout 3 or even Clear Sky (it has stability issues but not graphic card problems) and have no issues but a game like this struggles... well, to be honest I shouldn't have to tweak this or that to get it to work. Any game that doesn't work straight from installation, doesn't get bought. There are simply too many games out there to bother with those where the devs haven't bothered to do it right. I only wish everyone would do the same then perhaps more developers would make sure their games work for everyone (without tweaking) before they release. Very poor
Thanks again MMORPG as I might have gone out and bought it without realising
Stay Frosty
Glad you didn't waste the money, but honestly theres no way every game will work for every system setup. The game ran fine out of the box and my PC is a few years old now, and nothing special at all. The guy who got the game for me is on an even worse setup then I am, and has no problems either. Noone can tell whether you keep up with drivers or update your software, or have anything else sapping your connection leaving you with poor connectivity, for an online persistent game there are way too many factors to expect that everything will work flawlessly for everyone. If the top companies in the market can't even do that, I don't see how an indie developer would have a chance.
Not trying to be rude or anything, just pointing it out.
Well, first thing that pops out is that if you're seeing graphical corruption like that, it is all on your end, not theirs. That points at a fault GPU, either through overheating, or fault video ram, etc. None of that is caused by the game.
Secondly, people will always have a problem with some game, regardless of if they are the minority or the majority. That's the nature of PC hardware and the craptastic OS that is Windows. You can't test for everything, nor should you. You test the most common components and hope. That's all they can do. They can't setup a system that reflects 2 years of sloppy Windows usage and an underpowered power supply. That's the user's problem, not theirs. They'll help you to a point, but when you show the kind of ignorance you're showing here, there's not much anyone can really do.
Im having the same kinda problems, basically the same ones i had when i was in closed beta for FE. I was setting FE out after the horrible closed beta experience i had, but i want to like it and the free trial sucked me in. First off i started DLing FE SUN and its still not half-way finished, same as beta where it took almost a week and a half to finish the DL after many many attempts and it would just stop. Then i never got outta the tutorial because i would always fall down under the elevator and /unstick or what ever it was just brought me back to the beginning and then back down the elevator, hehe. After 4 or 5 chars created and deleted and multiple falling throu the gameworld and freezes i gave up.
I play SWG, CoH, LotRO and CO on and off the last 5 years and havent had any problems and have a new PC with lasted drivers and updates. I have a AMD 64 x2 5000+ with 4 gigs of RAM and 8500 Nvidia w/ cable modem so i would think FE should run as smooth as the other MMOs i play. If i can get FE DLed before the 15 days run out ima still try it again and hopefully the falling throu gameworld/floor will be fixed.
playing:DCUO,GW2,WoW
played:SWG,LotRO,CoH,GW,FF14,ESO,AlbionOnline
Same story here,
My system is below minimum requirements for Vista, and I have not experienced these issues.
When I played through my first time and got to the junk fortress, it magically wasn't there. When I went to where it should be I fell through the world a bunch of times, and i have an 8800 gts. I put in a /bug report after it happening 3 or 4 times to me in a 3 day span, sent in screen shots and the crash file, and a day later I got an e-mail message saying the problem was resolved. Sure enough I went back and was able to go into the junk fortress without relogging or anything.
Moral of the story. If you have a problem like that /bug it and they'll fix it fairly quickly.
When I played through my first time and got to the junk fortress, it magically wasn't there. When I went to where it should be I fell through the world a bunch of times, and i have an 8800 gts. I put in a /bug report after it happening 3 or 4 times to me in a 3 day span, sent in screen shots and the crash file, and a day later I got an e-mail message saying the problem was resolved. Sure enough I went back and was able to go into the junk fortress without relogging or anything.
Moral of the story. If you have a problem like that /bug it and they'll fix it fairly quickly.
Oh yea, i /bugged it in closed beta all the times i fell throu the floor.
playing:DCUO,GW2,WoW
played:SWG,LotRO,CoH,GW,FF14,ESO,AlbionOnline
When I played through my first time and got to the junk fortress, it magically wasn't there. When I went to where it should be I fell through the world a bunch of times, and i have an 8800 gts. I put in a /bug report after it happening 3 or 4 times to me in a 3 day span, sent in screen shots and the crash file, and a day later I got an e-mail message saying the problem was resolved. Sure enough I went back and was able to go into the junk fortress without relogging or anything.
Moral of the story. If you have a problem like that /bug it and they'll fix it fairly quickly.
Oh yea, i /bugged it in closed beta all the times i fell throu the floor.
its probably fixed by now then. Update us and let us know!
Your video card is the issue, I'd bet. With nvidia cards it's not so much the first number in the series (in this case 8500) as it is the second number (8500). I had heard this a few years ago. One of my friends started playing FE with an 8400 card and experienced some issues. He upgraded to a 9800 and no longer had them. Heck, my wife's machine runs a 7950 GT KO and she doesn't experience the issues you talk about. Not even once.
Of the old nVidia line of cards I never bought anything that was X500 or lower. If you have a friend with an nVidia that is X600 or higher see if you can swap them out to test the game. You should see a marked difference.
"Many nights, my friend... Many nights I've put a blade to your throat while you were sleeping. Glad I never killed you, Steve. You're alright..."
Chavez y Chavez
When I played through my first time and got to the junk fortress, it magically wasn't there. When I went to where it should be I fell through the world a bunch of times, and i have an 8800 gts. I put in a /bug report after it happening 3 or 4 times to me in a 3 day span, sent in screen shots and the crash file, and a day later I got an e-mail message saying the problem was resolved. Sure enough I went back and was able to go into the junk fortress without relogging or anything.
Moral of the story. If you have a problem like that /bug it and they'll fix it fairly quickly.
Oh yea, i /bugged it in closed beta all the times i fell throu the floor.
its probably fixed by now then. Update us and let us know!
If i can get it DLed before the 15 free days run out, lol. I think i will really like this game if i can ever play it.
playing:DCUO,GW2,WoW
played:SWG,LotRO,CoH,GW,FF14,ESO,AlbionOnline
Your video card is the issue, I'd bet. With nvidia cards it's not so much the first number in the series (in this case 8500) as it is the second number (8500). I had heard this a few years ago. One of my friends started playing FE with an 8400 card and experienced some issues. He upgraded to a 9800 and no longer had them. Heck, my wife's machine runs a 7950 GT KO and she doesn't experience the issues you talk about. Not even once.
Of the old nVidia line of cards I never bought anything that was X500 or lower. If you have a friend with an nVidia that is X600 or higher see if you can swap them out to test the game. You should see a marked difference.
Yea i do really need to update my card, this one came with my PC and i had planned to update it but never got around to it, thanks.
playing:DCUO,GW2,WoW
played:SWG,LotRO,CoH,GW,FF14,ESO,AlbionOnline
Well, first thing that pops out is that if you're seeing graphical corruption like that, it is all on your end, not theirs. That points at a fault GPU, either through overheating, or fault video ram, etc. None of that is caused by the game.
Secondly, people will always have a problem with some game, regardless of if they are the minority or the majority. That's the nature of PC hardware and the craptastic OS that is Windows. You can't test for everything, nor should you. You test the most common components and hope. That's all they can do. They can't setup a system that reflects 2 years of sloppy Windows usage and an underpowered power supply. That's the user's problem, not theirs. They'll help you to a point, but when you show the kind of ignorance you're showing here, there's not much anyone can really do.
I understand what you're saying but it's not a hardware fault at my end. Presumably there are settings at my end that are not right but I don't think any game should expect an end user to be fiddling around to any great extent. Games with equally good graphics work fine out of the box for me - I mean if I get Fallout 3 working well at the same resolution without altering anything then it seems clear to me that my hardware isn't having issues. It's funny you mention power supply because with this new PC (I had my old one for many years) it provides enough power to run about 2 PCs (don't ask me why they see a need for that). And I realise that as another poster pointed out, for most people this may work fine. But there are a few too many people having problems with the graphics in this game as can be seen in this thread and in others.
My hardware is very cool (according to my temperature guages) and my system was installed fresh about 1-2 months ago - the only old bits are the monitor and the mouse. And I simply do not have these issues with any other "high graphic" game.
I've played computer games since my first PC back in about 1987 (the old CGA games on 5.25" disks). This smells pretty much like a game problem to me, based upon all the things I and many others have experienced.
I'm sure the problems may be overcome by altering my settings but no other game has needed that and so I'd rather just give up on this game as there is too much competition in the marketplace for us to have to mess about with a game that causes problems for more people than most other games out there. Perhaps the issue is that the game defaults are set up wrong? That should not be something I have to worry about.
Anyway, as there are so many other games I'd like to play it's Icarus Studios (or rather Fallen Earth LLC) that will lose my cash. No big deal as it's only me
Stay Frosty
Well, first thing that pops out is that if you're seeing graphical corruption like that, it is all on your end, not theirs. That points at a fault GPU, either through overheating, or fault video ram, etc. None of that is caused by the game.
Secondly, people will always have a problem with some game, regardless of if they are the minority or the majority. That's the nature of PC hardware and the craptastic OS that is Windows. You can't test for everything, nor should you. You test the most common components and hope. That's all they can do. They can't setup a system that reflects 2 years of sloppy Windows usage and an underpowered power supply. That's the user's problem, not theirs. They'll help you to a point, but when you show the kind of ignorance you're showing here, there's not much anyone can really do.
I understand what you're saying but it's not a hardware fault at my end. Presumably there are settings at my end that are not right but I don't think any game should expect an end user to be fiddling around to any great extent. Games with equally good graphics work fine out of the box for me - I mean if I get Fallout 3 working well at the same resolution without altering anything then it seems clear to me that my hardware isn't having issues. It's funny you mention power supply because with this new PC (I had my old one for many years) it provides enough power to run about 2 PCs (don't ask me why they see a need for that). And I realise that as another poster pointed out, for most people this may work fine. But there are a few too many people having problems with the graphics in this game as can be seen in this thread and in others.
My hardware is very cool (according to my temperature guages) and my system was installed fresh about 1-2 months ago - the only old bits are the monitor and the mouse. And I simply do not have these issues with any other "high graphic" game.
I've played computer games since my first PC back in about 1987 (the old CGA games on 5.25" disks). This smells pretty much like a game problem to me, based upon all the things I and many others have experienced.
I'm sure the problems may be overcome by altering my settings but no other game has needed that and so I'd rather just give up on this game as there is too much competition in the marketplace for us to have to mess about with a game that causes problems for more people than most other games out there. Perhaps the issue is that the game defaults are set up wrong? That should not be something I have to worry about.
Anyway, as there are so many other games I'd like to play it's Icarus Studios (or rather Fallen Earth LLC) that will lose my cash. No big deal as it's only me
I understand your point in this, but Fallen Earth LLC is one of the few if not the only independent NA studios making an MMO. I think some slack should be given to them for coming out with a game like this, also when comparing and mmo from an independent studio a month after launch and Fallout 3 is kind of unfair.
Your video card is the issue, I'd bet. With nvidia cards it's not so much the first number in the series (in this case 8500) as it is the second number (8500). I had heard this a few years ago. One of my friends started playing FE with an 8400 card and experienced some issues. He upgraded to a 9800 and no longer had them. Heck, my wife's machine runs a 7950 GT KO and she doesn't experience the issues you talk about. Not even once.
Of the old nVidia line of cards I never bought anything that was X500 or lower. If you have a friend with an nVidia that is X600 or higher see if you can swap them out to test the game. You should see a marked difference.
Indeed the 8500/8400 are pretty poor gaming cards the only thing they bring to the table the 7 series do not is DX10,I would easily put my old 7600gt card up against a 8400/8500 any day and I know it would win.
For gaming cards in the 88xx series cards you really have to go to the 8800 cards,otherwise you aint going to do well.
If someone had came up to me in 1980 when I was on my Atari 2600 and said we will be playing games with thousands of people at the same time.I guess my response would have been,"but I only have 2 joysticks"
http://www.mmorpg.com/discussion2.cfm/thread/235780/page/8
Point taken, Pandacan. It's good that an independent company has got into MMO gaming and it will hopefully steer the genre away from the WoW-clone-wannabes we have had to endure for the past few years.
It's not so much I'm slating the development company that I'm saying that folks should not put not accept the "it will work if you just change this" thing from any developer. The whole point of DirectX programming was supposed to be that if the correct version worked for your PC then you were sorted. So then it's down to added settings which is where I expect my issues occurred. The default settings should be with almost all the "bells and whistles" turned off.
If a game is worth playing then it should work without hassle - those who want to fiddle with settings will do so to get flasher looking graphics I think while it should not be down to the casual gamer to start turning things off to get a game to work properly.
There are plenty of people that will play it because they have had no hassle and I hope it does well. Maybe they'll even patch it so that the default is not based upon the PCs the devs used
Have fun with it folks.
Stay Frosty