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Banned for reporting a bug :(

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Comments

  • tuscaroratuscarora Member Posts: 52

    People like Shamus probably think decapitation would have been a fair punishment if it had been allowable by law.  It might be since the EULA appears to be open to interpretation.

  • ericbelserericbelser Member Posts: 783
    Originally posted by Bigdavo 

     Yeah but the funny thing is after he realised he was duping items he decided to sell them haha. I think that was the big no-no.



     

    But that's the point: because of the earlier bugs, I would have tried to sell/use them too...because the earlier bug was a display bug and doing something concrete like that actually cleared it up.

    Without knowing exactly how much he duped and then sold, I cannot really say one way or the other...but I can certainly understand playing around with it a bit to see if it was just the same old display bug.

  • UmbroodUmbrood Member UncommonPosts: 1,809

    Fact of the matter is that FE, and most other games Bug report function not only has a "how to repeat" field, but also states that this is the most important field to fill in.

    Now how, pray tell, can this field be filled in with enough information if twice is one to many?

    No idea what this particular case is about, and I do not care.

    But you can not even fill in THE most important field at all in bug report unless you encounter the problem at least twice.

    Else you do not know it is repeateable, the field should NOT ask you how to repeat because if it occured once you can NEVER say how to repeat it, or even if it possible.

    Something to think about, if you have that capacity at all that is.

    ------------------------------------------------------------------------------------------
    Originally posted by Jerek_

    I wonder if you honestly even believe what you type, or if you live in a made up world of facts.
    ------------------------------------------------------------------------------------------

  • maskedweaselmaskedweasel Member LegendaryPosts: 12,195

     It was an exploit, but it was a bug, and as long as he reported it I think they should fix it and make it right (in regards to the steel).

     

    You have to take the good with the bad, I had an issue where every time I went to a certain part of the map I fell through the world.  I recreated that issue 10+ times but wasn't banned.  Its their fault I was able to fall through the world, but I guess since it wasn't as fun as getting tons of free items they decided to let me stay and play? 

     

    A bug is a bug is a bug.  If they don't want it to happen they need to fix it.  I don't agree with exploiting, but that the bug was reported and not fixed, but players get punished for it is inexcusable. Especially to the player that reported it.



  • SovrathSovrath Member LegendaryPosts: 32,941
    Originally posted by Bigdavo

    Originally posted by ericbelser


    It was duping items - free cash/loot whatever and his reaction and actions are completely understandable.
    There was a bug earlier in beta (several forms) where items would not display the correct stack counts when crafting/moving them back and forth between bank and backpack. 
    If this had been me, I'd have played with it a few times back and forth myself before / until realizing that it was actually duping the items this time.  



     

    Yeah but the funny thing is after he realised he was duping items he decided to sell them haha. I think that was the big no-no.



     

    I would have to agree with this.

    I always find it interesting when someone comes to a forum to state they got banned for "x" only to then discover there is significanlty more to the story.

    He probably wouldn't get banned had he duped all the items 2 or 3 times, then deleted the items and reported the bug. But duping the items many times then selling the items and then reporting the bug really just looks like an attempt to make sure that no one else could do the same.

    So if this is true then the title of this thread is very misleading.

    More like "I got banned for duping many items and then selling them on the market. Oh, and I also reported the bug".

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  • SovrathSovrath Member LegendaryPosts: 32,941
    Originally posted by maskedweasel


     It was an exploit, but it was a bug, and as long as he reported it I think they should fix it and make it right (in regards to the steel).
     
    You have to take the good with the bad, I had an issue where every time I went to a certain part of the map I fell through the world.  I recreated that issue 10+ times but wasn't banned.  Its their fault I was able to fall through the world, but I guess since it wasn't as fun as getting tons of free items they decided to let me stay and play? 
     
    A bug is a bug is a bug.  If they don't want it to happen they need to fix it.  I don't agree with exploiting, but that the bug was reported and not fixed, but players get punished for it is inexcusable. Especially to the player that reported it.



     

    He didnt' get banned for reporting it. He got banned for taking advantage of it.

    So if you fell through the world and realized that there was some sort of developer testing land below that world and found that you could benefit from it and then fell through the world several times to benefit then you would have gotten banned.

    Had he deleted all the duped items and reported it I highly doubt he would have been banned.

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  • maskedweaselmaskedweasel Member LegendaryPosts: 12,195
    Originally posted by Sovrath

    Originally posted by maskedweasel


     It was an exploit, but it was a bug, and as long as he reported it I think they should fix it and make it right (in regards to the steel).
     
    You have to take the good with the bad, I had an issue where every time I went to a certain part of the map I fell through the world.  I recreated that issue 10+ times but wasn't banned.  Its their fault I was able to fall through the world, but I guess since it wasn't as fun as getting tons of free items they decided to let me stay and play? 
     
    A bug is a bug is a bug.  If they don't want it to happen they need to fix it.  I don't agree with exploiting, but that the bug was reported and not fixed, but players get punished for it is inexcusable. Especially to the player that reported it.



     

    He didnt' get banned for reporting it. He got banned for taking advantage of it.

    So if you fell through the world and realized that there was some sort of developer testing land below that world and found that you could benefit from it and then fell through the world several times to benefit then you would have gotten banned.

    Had he deleted all the duped items and reported it I highly doubt he would have been banned.



    Oh no, he sold the items so, thats taking advantage no doubt.  I would've kept the items in my inventory for the devs to see rather then delete but yeah... my post I guess was just based morally then this exact... situation... i guess?



  • cosycosy Member UncommonPosts: 3,228

    dont send bug reports you can consider that to be a selfish action  but what you are doing like that is free QA if ppl stop sending bug reports there will be more positions on QA and maybe just maybe you can get your dream job like a game tester

     

    BestSigEver :P
    image

  • BenjolaBenjola Member UncommonPosts: 843

    Icarus started banning left and right, currency sellers AND buyers as well as exploiters and I like it.

    I like it a lot.

    I'm amazed by the "courage" or is it stupidity? of the OP to come here acting like a victim when he clearly exploited.

    Who do you think you talking to here kid?

    This isn't WoW.

    Sure we gonna believe some random poster over devs and GMs that have shown nothing but respect for every single customer.

    Lol.

    You got cought and your first ban is only 2 weeks.

    Decide how you gonna play after that.

    I preffer that you leave tbh but w/e.

    I care about your gaming 'problems' and teenage anxieties, just not today.

  • KexoKexo Member Posts: 84
    Originally posted by Benjola


    Icarus started banning left and right, currency sellers AND buyers as well as exploiters and I like it.
    I like it a lot.
    I'm amazed by the "courage" or is it stupidity? of the OP to come here acting like a victim when he clearly exploited.
    Who do you think you talking to here kid?
    This isn't WoW.
    Sure we gonna believe some random poster over devs and GMs that have shown nothing but respect for every single customer.
    Lol.
    You got cought and your first ban is only 2 weeks.
    Decide how you gonna play after that.
    I preffer that you leave tbh but w/e.

     

    Who you're calling a kid? I did nothing wrong. I found myself in this absurd situation when I'm suddenly faced with some wacky bug that was Icarus doing. When I tried to verify that it was indeed a game breaking bug instead of a harmeless display bug I was wacked with a ban hammer. Rediculous. Regardless I'm now unbanned after talking to another support personel, and guess what, they let me keep my chips but removed the bugged mats. Which is something they should've done in the first place. A thank you would've been nice too.

    Frankly I find the dev's ban happy mode to be moronic. Why is it ok for the mats from my que to vanish when the server goes down, but when the same bug put stuff extra stuff in my invetory I get punished.

  • WizardryWizardry Member LegendaryPosts: 19,332
    Originally posted by thinktank001

    Originally posted by Kexo


    There are so many interesting bugs in this game. Some of them let you walk through walls. Some of them like the one I discovered a few days ago are awesome. Of course in order to verfiy this bug I had to replicate it a few times to make sure that it's real and repeatable. Unfortunately those ungratefull devs didn't see it that way and wacked me with the ban hammer eventhough I did /bug it. Oh well, maybe after my 12 days ban expire perhaps the devs can get this damn game out of the beta and cut down on all those game breaking...or at least keep the server up for one entire weekend.



     

    If you actually made some profit from the exploit or progressed your character a significant amount, then there should not be any surprise on your behalf.   I think they are being more than generous giving you a 12 day ban and not a permaban.   However, if you only replicated the bug and did not benefit from it at all, then it is a bit ridiculous that they gave you a ban in the first place.

    Hey now that is using common sense and rational,i'm not so sure they have GM's that have acquired that skill,i have never in all my gaming career,had any respect for GM's.Why? Because i have seen GM's do a horrible job,witch is the reason they are suppose to be GM's not because they like some fancy title.I VERY highly doubt the GM's in this game are  any different than all the rest i have encountered.

    Ask yourself this,if the Gm's girlfriend or wife or child did the same thing would they get banned?simple answer no !.The bug IS Icarus studios fault not yours ,so IMO it is a two way street,they screwed up and you exploited,but you evened the score by reporting it,so it's done.If a rep from Icarus can come on this forum and tell me he would ban their own family member then i can accept bans of this nature,otherwise it is their problem,their screw up.They need to wake up and realize you are paying them money for that buggy software,it is not like they are  paying you.

    I forgot to ask how soon you got banned?? DID they even have time to look over any game logs?or did they just auto ban like some Hitler wannabe?

    Never forget 3 mile Island and never trust a government official or company spokesman.

  • KaocanKaocan Member UncommonPosts: 1,270

    SO...if you dropped your wallet on the sidewalk, and I found it and maxed out all your credit cards buying everything I like for myself, then gave you your wallet back...that would be ok with you right?? I mean, I didn't drop the damn thing - you did, I just took advantage of it for my own benefit. Starting to see the point yet??

     

    Maybe if you left your keys in your car and I took it for a spin, bounced it off a few telephone poles before I returned it to you, that would be ok with you too right?

     

    Just saying....

    (DISCLAIMER - The use of the word YOU in the above post is not directed at any one person in particular, but towards those who fall into the category itself - there is no personal attack here, neither intentional nor implied.)

  • WizardryWizardry Member LegendaryPosts: 19,332

    Nope you are talking about stealing real money,the only one that benefits from real money here is ICARUS,the user is paying his hard earned money for buggy software.

    If the banned player was using an exploit to attain someone else's money/identity personal information that is a way different scenario.You could never compare glitching through a wall with using someone's CC"s that are not authorized to you.If anyone steals CC's and uses them that is jail time,you could NEVER jail anyone for glitching through a wall,as a matter of fact no judge would even listen to you.

    Never forget 3 mile Island and never trust a government official or company spokesman.

  • KaocanKaocan Member UncommonPosts: 1,270

    I see, so rules only apply if your not paying for them? I mean sure, your paying a sub fee to play the game, but there are rules everyone who plays must abide by. In the real world, we have things like right and wrong, legal and illegal, we pay taxes and support our police who enforce those rules for us.

    If I find your wallet that you left laying on the street, its ok for me to pick it up, I can even look through it if I like, but I can't use your credit cards to buy me stuff. That is against the law.

    In this game I can find a bug that the devs left in the code, I can look at it a couple times if I want to, but I can't exploit it to make me a profit in the game. Thats against the rules.

    You understand yet?

     

     

    (DISCLAIMER - The use of the word YOU in the above post is not directed at any one person in particular, but towards those who fall into the category itself - there is no personal attack here, neither intentional nor implied.)

  • KexoKexo Member Posts: 84

    You're talking about moral choices in a MMO and thats completely irrelavent because the judge and executioner is Icarus. Their guideline regarding bugs is basically the same as SoE or any company. Any bugs that negative effect you, too bad. Any bugs that you benefit from intentionally or unintentionally is bannable.

  • junzo316junzo316 Member UncommonPosts: 1,712

    It kinda sounds like you were exploiting this.  I mean, if I were a GM in FE and saw you continuously do this, then I would lay the ban hammer down as well.  If you were just making sure that you could duplicate the process, then one time is sufficient.  You duplicated it, it's likely a bug....report it and move on.  Continuously doing it, looks like you were exploiting the bug.  Sadly, I would side with the GM on this one.

  • KaocanKaocan Member UncommonPosts: 1,270

    Actually no, I'm not talking about moral choices, since its against the written rules you don't get to make the choice. And that is the point entirely. Some think that it is their choice to make, and that since they pay a monthly fee that they can break the rules, or if its in the game they have the right to use it however they wish. The fact is that its against the rules, the previous assumptions are just that, assumptions - not rights.

    Here is a fact about FE, there are GM online pretty much all the time. If you as a player are unsure what your doing is against the rules or not, all you have to do is ask to speak to a GM. Within minutes they will be talking to you, and will be more than happy to answer those questions.

    In this instance, when you thought you found a bug, had you asked the GM about it instead of taking it upon yourself to 'test it' and then 'use it to your advantage' you would not have had to worry about  a ban at all. By not asking them, then doing what you did, you asked to be held accountable for breaking the rules.

    Try this analogy on for size...

    You walk past a jewelry store at 2am and find the front door open, decide that its their fault they left it open so you waltz in and proceed to steal 2 mil in gems before walking out the same open door. After you have walked 3 blocks away you call 911 and tell them the door was left open. The next morning you get arrested for stealing the gems. Yeah I know, some people would say this is different, well is it really? You knew it was against the law/rules before you did it, and if you didn't you should have. Sure you reported the door being open, but not until after you already took advantage of it first. And did you really think they wouldn't look once they got there to check out the door (bug)?

    The side effect is different, in RL you go to jail and keep Bubba happy in your pretty orange jumpsuit, in the game you get a 2 week banhammer upside the preverbial head. Same thing really though isn't it?

    The only moral choice involved in this situation is 'should I knowingly take advantage of this and risk being caught for breaking the rules, or shouldn't I?' There had to be a point while you were doing this that this very question popped into your head, you just chose to either ignore it or you answered it the wrong way.

    (DISCLAIMER - The use of the word YOU in the above post is not directed at any one person in particular, but towards those who fall into the category itself - there is no personal attack here, neither intentional nor implied.)

  • BademBadem Member Posts: 830

    I founda nnice bug and Exploit the other day.

    I got it to happen twice in a row then did /Bug, quickly filled it in then worked around the bug/exploit nad noted on it what I had made and that I had deleted the offending items

    within 10 mins another toon magically appeared (i wasnt paying attention) and I did /local 'That is bugged, have reported it cos it can be exploited'

    The toon responds 'it's ok I am just checking it out'

    I shrug my shoulders and carry on, POOF the toon vanishes, a few moments later I get a post in my mailbox

    'The bug you have reported has been confirmed, this will be fixed shortly, thank you'

    Next Log in and BOOM its fixed.

     

    I just think they need to make the dev toons look awesome rather than just as normal level 42 npc ;)

     

  • VallanorVallanor Member Posts: 103

    I just love the title of this thread.  You know full well that you weren't banned for "reporting a bug", you were banned for "profiting from a bug."  You can still argue about whether it was the right move on their part or not, but the title is intentionally misleading. 

    No sympathy from me.

  • MordridMordrid Member Posts: 237

    Bugs happen in games. If you run into a bug, you report it. You dont exploit it for your own gain, then report it. It is not a hard concept to grasp. Personally, I would have preferred your account be banned permanently, but that is just me. I hate cheaters

  • twhinttwhint Member UncommonPosts: 559

    People are confused about the actual scope of what they're allowed to do. It's fairly simple.

    It is not your job to test the bugs. It is your responsibility to report the bugs. Don't confuse the two or you will simply get yourself into a trouble. You don't want to report bugs, then don't. It's as simple as that. However, if you start testing bugs, trying to reproduce them, then you are opening yourself up to getting banned  because you are going outside of the scope of what you, as a user, are allowed to do.

    Let's say you found a bug that dupes chips. The first time was an accident, but you just want to nail it down how it is done, so you do it again. Well, it was slightly different the second time, so you don't really have a clear idea of how you did it, so you do it a third time and find out exactly how it is done. You're now guilty of duping chips and can be banned for doing so. The difference of them testing for bugs and you testing for bugs is that they are in a controlled environment that has no effect on the live server. Everything you do has an effect within the live environment, which is precisely what they're trying to avoid/limit.

    If you absolutely have to play with bugs, then do it on the test server and submit bug reports constantly, since that is what it is there for.

  • AstralglideAstralglide Member UncommonPosts: 686
    Originally posted by Kexo


    There are so many interesting bugs in this game. Some of them let you walk through walls. Some of them like the one I discovered a few days ago are awesome. Of course in order to verfiy this bug I had to replicate it a few times to make sure that it's real and repeatable. Unfortunately those ungratefull devs didn't see it that way and wacked me with the ban hammer eventhough I did /bug it. Oh well, maybe after my 12 days ban expire perhaps the devs can get this damn game out of the beta and cut down on all those game breaking...or at least keep the server up for one entire weekend.

    I can see what you were thinking, but I also think that you were asking for it :)

    A witty saying proves nothing.
    -Voltaire

  • seabeastseabeast Member Posts: 748
    Originally posted by Kexo


    There are so many interesting bugs in this game. Some of them let you walk through walls. Some of them like the one I discovered a few days ago are awesome. Of course in order to verfiy this bug I had to replicate it a few times to make sure that it's real and repeatable. Unfortunately those ungratefull devs didn't see it that way and wacked me with the ban hammer eventhough I did /bug it. Oh well, maybe after my 12 days ban expire perhaps the devs can get this damn game out of the beta and cut down on all those game breaking...or at least keep the server up for one entire weekend.



     

    Was the ban implemented before/during/after the action? Did you learn of it, repeat it then report it or were you in the middle of the act when you were banned?

     

  • Pale_RiderPale_Rider Member UncommonPosts: 62

    To the people saying he was exploting when he sold to the vendor.  There is only afew ways to tell if his newfound dupe was client-sided or server-sided and it wouldv had to been trading,selling, or crafting items using those items.

    So all he did was choose one of the 3 that was the quickest which was selling.  I think that once he reported a dupe, the gms temp banned his account from disallowing him to do anything else while they investigated the matter to avoid a rollback from someone buying all the ah stuff etc etc.

     

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