MY DAMN GRAPHIC CARD!!!

saitoe

there is something wrong with my graphic card... ive been trying to find out whats wrong with it or if the computer guy didnt insert it correctly but within 15 minutes of when i start up my computer there comes a black screen, followed by staticky colors... if im lucky graphics come back to normal then say stuff about my graphic card isnt functioning properly please contact ATI witha  complaint...

this is why i couldnt play GW when i had my chance... and i think its gonno mess up when i get WoW...

my dad wont let me take appart my CPU to check out if its in right... and i have no clue how many MB my graphic card has because my dad asked for a new graphics card from my computer guy and he just took it home and gave it back...

how do i check out the traits of my graphic card without taking it appart...

 

thanks for any help

Draconus

go to RUN

type dxdiag

then hit OK

i hope this helps

saitoe

thank you so so much and yes it DID help!

Machine name: QUANTUM-HQFJRQY
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 1 (2600.xpsp1.020828-1920)
           Language: English (Regional Setting: English)
System Manufacturer: SIS730
       System Model: AWRDACPI
               BIOS: Phoenix - AwardBIOS v6.00PG
          Processor: AMD Athlon(tm) XP 2000+,  MMX,  3DNow, ~1.7GHz
             Memory: 256MB RAM
          Page File: 188MB used, 381MB available
        Windows Dir: C:WINDOWS
    DirectX Version: DirectX 9.0a (4.09.0000.0901)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.0000.0901 32bit Unicode
 

are these good?and will they be able to run WoW? and why do you think its not working right?

Annekynn

Your graphics card is either malfunctioning or overheating. In either case return/RMA it for a new one.

--------------------

Played: Asheron's Call 1, Dark Age of Camelot, Earth & Beyond, Star Wars Galaxies
Tested: Asheron's Call 1, Asheron's Call 2, Dark Age of Camelot, Eve Online, Lineage 2, Risk Your Life, Saga of Ryzom, World of Warcraft
Uninstalled ASAP: MU Online, Knight Online, Rubies of Eventide, Priston Tales, Star Sonata, DarkSpace

Brambey

I am seriously NOT trusting this computer guy... Did he even tell you what kind of card he was installing? Sounds like a real scam to me. Video cards are very plug and play- its incredibly easy to install/replace them. Tell your father that. All you do is open the side of your case, look for the longest/biggest card there (that should be your AGP slot with your video card, unless you have a PCI video card then it would be in a slot thats slightly smaller and you should have several towards the bottom of your PC, always horizontal). Then just look for the little plastic latches or however your card is held onto the motherboard, and de-latch them... then grab the card and slowly pull it out.

((There is also usually one tiny screw you need to take out, its attacked to a little plate that helps hold the card in ((this is attached to the case, easy to see. Undo that and remove the plate before removing the card))))

Then take your other card and apply even pressure and push it into the same slot.... latch it onto the case, put the little plate back, put the screw back and presto.

Its really self-explanitory and it sounds more complicated than it is. When your PC boots up it will usually be on very low resolution because you havnt installed the correct drivers yet- install those and then adjust the resolution to where you want it and your done.

Brambey

And also you didnt give us the right info. Give us the video card info? When you run dxdiag go to the tab that says "Display" and tell us what it says there.

Mysk

Am I reading that correctly or does your system have 256 MBs of RAM? Someone can correct me on this if I'm wrong. If this is true then you almost certainly need more RAM to run WoW. Probably no less than 512, but I recommend 1 GB if your system supports it.

Also, go to http://www.microsoft.com/directx and install the latest version of DirectX, version 9.0c . You currently have 9.0b installed. That's probably not a requirement but it certainly can't hurt.

Good luck..

~Mysk

message edited to improve the grammar a tad.

Curious? Click Here To View My DXDiag.txt File
Please visit my personal website - Thank you!

Get Firefox & help to improve the world wide web.

Draconus

---

Originally posted by Brambey

And also you didnt give us the right info. Give us the video card info? When you run dxdiag go to the tab that says "Display" and tell us what it says there.

---

Brambey is right...we would need the info under the "display" tab

also in that tab it should run a test on your card....so if there is a problem there maybe some notes on it there.

saitoe

xDiag Notes
------------
  DirectX Files Tab: Several files (dswave.dll, dmband.dll, dmcompos.dll, etc.) are old versions, which could cause problems. You should reinstall DirectX to get the latest version.
      Display Tab 1: No problems found. DirectDraw test results: All tests were successful. Direct3D 7 test results: All tests were successful. Direct3D 8 test results: All tests were successful. Direct3D 9 test results: All tests were successful.
        Sound Tab 1: No problems found.
          Music Tab: DirectMusic test results: Failure at step 3 (Creating the IDirectMusicPerformance object): HRESULT = 0x800700c1 (error code)
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: RADEON 9200 SERIES
     Manufacturer: ATI Technologies Inc.
        Chip type: RADEON 9200 PRO AGP (0x5960)
         DAC type: Internal DAC(500MHz)
       Device Key: EnumPCIVEN_1002&DEV_5960&SUBSYS_7C26174B&REV_01
   Display Memory: 128.0 MB
     Current Mode: 1024 x 768 (32 bit) (60Hz)
          Monitor: HP D2838 M700 17-inch Display
  Monitor Max Res: 1280,1024
      Driver Name: ati2dvag.dll
   Driver Version: 6.14.0010.6444 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 4/21/2004 09:11:38, 205824 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: ati2mtag.sys
    Mini VDD Date: 4/21/2004 09:11:06, 729088 bytes
Device Identifier: {D7B71EE2-1A20-11CF-D76D-2C5CA0C2CB35}
        Vendor ID: 0x1002
        Device ID: 0x5960
        SubSys ID: 0x7C26174B
      Revision ID: 0x0001
      Revision ID: 0x0001
      Video Accel: ModeMPEG2_C ModeMPEG2_D
 Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=DeinterlaceTech_BOBVerticalStretch
                   {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=DeinterlaceTech_BOBVerticalStretch
                   {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,1) Caps=DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=DeinterlaceTech_BOBVerticalStretch
                   {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=DeinterlaceTech_BOBVerticalStretch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: All tests were successful.
 D3D7 Test Result: All tests were successful.
 D3D8 Test Result: All tests were successful.
 D3D9 Test Result: All tests were successful.

-------------
Sound DevicesSound Devices
-------------
            Description: SiS 7018 Wave
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: PCIVEN_1039&DEV_7018&SUBSYS_70181039&REV_02
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: ac97sis.sys
         Driver Version: 5.01.2501.0000 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 8/17/2001 06:20:16, 297728 bytes
            Other Files:
        Driver Provider: Microsoft
         HW Accel Level: Full
              Cap Flags: 0xB5B
    Min/Max Sample Rate: 48000, 48000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

Sound Capture Devices
---------------------
            Description: USB IMAGING DEVICE
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: usbaudio.sys
         Driver Version: 5.01.2600.1106 (English)
      Driver Attributes: Final Retail
          Date and Size: 8/29/2002 00:32:32, 56832 bytes
              Cap Flags: 0x41
           Format Flags: 0x4

            Description: SiS 7018 Wave
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: ac97sis.sys
         Driver Version: 5.01.2501.0000 (English)
      Driver Attributes: Final Retail
          Date and Size: 8/17/2001 06:20:16, 297728 bytes
              Cap Flags: 0x41
           Format Flags: 0xCC0

-----------DirectMusic
-----------
        DLS Path: C:WINDOWSSYSTEM32driversGM.DLS
     DLS Version: 1.00.0016.0002
    Acceleration: n/a
           Ports: MPU-401, Hardware (Kernel Mode), Input, No DLS, External
                  MPU-401, Hardware (Kernel Mode), Output, No DLS, External
                  SiS 7018 Wave, Software (Kernel Mode), Output, DLS, Internal
                  Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  MPU-401 [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
                  MPU-401 [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
        Registry: OK
     Test Result: Failure at step 3 (Creating the IDirectMusicPerformance object): HRESULT = 0x800700c1 (error code)

-------------------
Drive: C:
 Free Space: 15.6 GB
Total Space: 19.5 GB
File System: NTFS
      Model: Maxtor 2B020H1

      Drive:
      Model: SAMSUNG CD-ROM SC-140B
     Driver: c:windowssystem32driverscdrom.sys, 5.01.2600.1106 (English), 8/29/2002 00:27:56, 47488 bytes

      Drive: E:
      Model: LG CD-RW CED-8042B
     Driver: c:windowssystem32driverscdrom.sys, 5.01.2600.1106 (English), 8/29/2002 00:27:56, 47488 bytes

saitoe

thats all the stuff it says , mayb it will help you guys more on figureing out whats up

 

if you want me to show another thing tell me what you want to be shown

BigPeeler

this is kind of off topic but... saitoe, did you ever play L2?

--------------------------------
Games Played - Too many to list~
Games Currently Playing - City of Heroes
Favorite Game So Far - Lineage 1 ^^
Waiting For - EQ2 and WoW (OB is gonna be hell T_T l33t d3wdz everwhere >_<;;)

saitoe

nope ,why?

saitoe

lol from now on im gonno get my friends to fix my stuff....

 

so does anyone know from the lastest data i gave what the problem could be?

Draconus

well...at a fast look at this it seams direct x is not having any problem with the card......but that dont mean the card is not having issues with games your playing or it could be your monitor.

if this is a new PC i would be pissed

saitoe

if this is a new PC i would be pissed

 

.... it is lol

Righty

Because its a 9200, I'm going to guess overheating (The 9200 doesn't have a fan, only a heatsink).

Maybe check and make sure all your fans are running, sides and back are about an inch or 2 away from walls, etc? If this really is the problem you might just have to go to your local computer parts store and buy an extra fan for your case.

JennysMind

I am guessing you have a software issue, probably a driver. One thing I noticed is that you are using DirecX 9a. I would upgrade DirecX to 9c. Make sure you are using the latest driver for your videocard. ATI puts out new drivers all the time. At least once a month. Also make sure your fan is running on your videocard. You should be able to open your case and view the videocard to make sure it is working properly. 256 MB is the minimum requirement to play WoW and you shouldn't have a problem playing except you may get lag. Are you playing using a broadband connection? I wouldn't play any MMORPG using dial-up.

A Radeon 9200 should have no trouble playing WoW. And could be the problem. However a vast majority of PC problems are software related (like drivers). And that is where I would look first.

RemyVorender

Same thing happened to me a while back.

Check the wattage on your POWER SUPPLY.

the newer graphics card require around 350watt power supply.

hope this helps

A.K.A. Wrython

Sacfed

It sounds like it could be a bunch of things.  Try making sure that it is in a well ventilated area.  Make sure there are no cables around the heatsink.  Get a can of compressed air and clean the dust off everything in your computer. Dust has a very good insulating factor.  Try saving up some cans to get refund money and upgrade that card to something with a fan.  Your dad doesnt play video games, you should really try and find something that requires a kick ass computer that he Loves.  Try Doom, Sims 2, FarCry, Railroad Tycoon 3, something till he likes it. Dads are famous for spending money on stuff they like!

You need more RAM seriously!!!! Im suprised that thing even boots.

GL and have fun with WoW.

P4-3.0HT 800Mhz, RAID0 120's, 1Gb Dual 400Mhz,Toshiba 8X DVD+-,ASUS P4P800 DLX, ATI 9800PRO, 500watt PS.
Made by Me in Victoria,BC. Canada

bhug

04.11.08
First off, the (Mar 2003) R9200 was not a DX9 gpu, it is not much beter (shader ver 1.4) than the nvidia Ti series (shader ver 1.3.) The 9200 is like a $60 gpu that does not perform much beter than the dreaded MX440 nvidia series (about 6GB/s bandwidth.) Modern gpu are over 30GB/s and shader ver 3 and +150 million transister. Your 9200 was about 36M transister.
You (if sticking with ati) would be much happier with a R9800pro (about $150,) for gaming assuming you have at least a 2GHz cpu. And a 40 to 60GB (4 to 8MB cache) hard drive, about $70, sata if your mobo supports that type hd.
Some motherboards (mobo) require registry tinkering and special drivers to enable X8 agp. Especially via chipset types.
If your previous gpu was a nvidia type and you replaced it with the ati R9200, make sure you purged the Detonator nvidia drivers before you install the catylist ati gpu drivers. Also the newest catalyst may cause problems with your DX8.1 gpu, you may have to use older catalyst drivers.

Crappyfox

LoL U guys complain I got an apple computer with windows 95!!!

My graphics card is shit it cann barely play the so called game "Tibia"

Crappyfox

LoL u guys complain i got an apple computer with windows 95!!!!!

It can barly play the so called game "tibia"

 

saitoe

if i took it to the nearest computer parts store do you think i can get it checked out? if i need a fan ill purc hase one.... money is not a problem with me.

thanks alot for all the help