account will not cancel

eccoton

I thought I would post a warning here. I am in dispute through Bank America with Cryptic Studios. I have been trying to cancel my champions online accout since oct. Everytime my account is cancelled as soon as I check the account it is reactivated. Cryptic has not returned my calls. When I call their billing department you get an answering machine that say you can not leave a message since it is full. Once I got the operator and she lost it with me saying she get lots of calls like mine and she can do nothing about it and sends me to an answering machine. At this point Bank America is disputing the charges but I just checked and my account is activated again.

Obviously I will not be playing any games by Cryptic Studio again. I have been in mmos since Meridian 59 in 1996 and have never had a problem like this. So be warned. I would be interested if anyone else is having or had trouble with Crypic billing and cnacelling your account.

junzo316

I canceled mine a few months back and it still says canceled on my account (just checked).  It even says I can still play through to 4-3.  Damn that 6-month sub I should have never bought.

Beachcomber

Well i cancelled my account and it said cancelled, but i could still join the server and play...but didnt want to.  Well im an honest guy so after a week of emails to Customer suppert they eventually removed my access to the server. I wasnt charged for the extra game time.

 

 

 

 

championsFan

I'm sorry to hear that OP.  Have you tried canceling your account with Internet Explorer?  It sounds like you are having a browser issue.