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MahloMahlo Member UncommonPosts: 814
in Warhammer Online: Age of Reckoning

Forget it, my fault. Didn't realise I had another account that was attached to my main email made a year before WAR came out! I'm getting old.

The problem is I must have used the trial activation already on the account with characters, even though I didn't play it. Hopefully there'll be a welcome back offer soon.

Comments

  • gszebegszebe Member UncommonPosts: 214

    Originally posted by Mahlo

    I reactivated my account with the trial yesterday and all my characters are gone. I assume it's because the server they were on has been shut down. But when I go to my account page I have no characters to transfer either. Are they gone forever? Did I waste my time downloading 9 megs yesterday? :-/

    edit: btw i'm on euro servers

    Erm... did you reactivate your account OR did you start a new, trial account? In the former case, and if you don't have transferable characters on your former servers, you should write a letter to support (via e-mail or the in-game stuff), they will restore your characters.

  • MahloMahlo Member UncommonPosts: 814

    Originally posted by gszebe

    Originally posted by Mahlo

    I reactivated my account with the trial yesterday and all my characters are gone. I assume it's because the server they were on has been shut down. But when I go to my account page I have no characters to transfer either. Are they gone forever? Did I waste my time downloading 9 megs yesterday? :-/

    edit: btw i'm on euro servers

    Erm... did you reactivate your account OR did you start a new, trial account? In the former case, and if you don't have transferable characters on your former servers, you should write a letter to support (via e-mail or the in-game stuff), they will restore your characters.

    No I definitely reactivated my old account. Logged in with it. I'll try mailing them, thanks.

  • OgrelinOgrelin Member Posts: 636

    Log-in on you old server first, you should be able to find the server if you uncheck a box so you can see Archived servers.

    I think that will make your characters appear in the transfer-option in your accountpage.

  • MahloMahlo Member UncommonPosts: 814

    Originally posted by Ogrelin

    Log-in on you old server first, you should be able to find the server if you uncheck a box so you can see Archived servers.

    I think that will make your characters appear in the transfer-option in your accountpage.

    Oh right, thanks, I'll try that. When the servers are back up!

  • MahloMahlo Member UncommonPosts: 814

    i can't find a box to uncheck. there's a 'more' button bottom right of the server selection window but it doesn't do anything

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