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What happened to "compensating for server downtime" ?

rlmccoy1987rlmccoy1987 Member Posts: 1,722
in Mortal Online

Just wondering what ever happened to them adding extra time to accounts as they had such a bad release with broken servers and a broken/incomplete game?

http://www.mortalonline.com/forums/46941-compensating-server-downtime.html

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Comments

  • Got_Game_TVGot_Game_TV Member UncommonPosts: 262

    Originally posted by rlmccoy1987

    Just wondering what ever happened to them adding extra time to accounts as they had such a bad release with broken servers and a broken/incomplete game?

    http://www.mortalonline.com/forums/46941-compensating-server-downtime.html

     It had nothing to do with MO bring broken/incomplete, only server stability issues.  I would wager that they announce it and implement the added game time right around the time the subscriptions are about to expire.

     

    I wasn't there at the DF launch but from what I can gather from forums, people had to wait in a queue only to have the game crash and have to wait in the queue again...  Actually.... I can't think of a single game that even debated handing out free time to customers for stability issues.  You guys know of any?

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  • DiekfooDiekfoo Member Posts: 583

    Don't worry. SV have delivered everything that was promised, but it's pretty often things get delayed some. 

  • Slapshot1188Slapshot1188 Member LegendaryPosts: 17,724

    EDITED: Created new thread so as not to divert this topic.

    All time classic  MY NEW FAVORITE POST!  (Keep laying those bricks)

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  • rlmccoy1987rlmccoy1987 Member Posts: 1,722

    Just wondering if anything new has happened with this?

    image
  • thorppesthorppes Member Posts: 452

     I´d assume they would wait for the servers to become more or less 100% stable, add up all the downtime and then compensate that amount. Very nice that they´re compensating though, shall enjoy more free time. No point compensating and then having to compensate again later because server stability still isn´t 100 percent.


    just copied and pasted what i said in the other discussion on this, didn´t you get a refund for the game anyway? Assuming you wouldn´t be entitled to the compensated time if you did... 

  • rlmccoy1987rlmccoy1987 Member Posts: 1,722

    Originally posted by thorppes

     I´d assume they would wait for the servers to become more or less 100% stable, add up all the downtime and then compensate that amount. Very nice that they´re compensating though, shall enjoy more free time. No point compensating and then having to compensate again later because server stability still isn´t 100 percent.


    just copied and pasted what i said in the other discussion on this, didn´t you get a refund for the game anyway? Assuming you wouldn´t be entitled to the compensated time if you did... 

     

    3 days still the end of the first month, when renewals will hit, and they have not said anything.

     

    *refers to other thread*

    image
  • thorppesthorppes Member Posts: 452

    Originally posted by rlmccoy1987

    Originally posted by thorppes

     I´d assume they would wait for the servers to become more or less 100% stable, add up all the downtime and then compensate that amount. Very nice that they´re compensating though, shall enjoy more free time. No point compensating and then having to compensate again later because server stability still isn´t 100 percent.


    just copied and pasted what i said in the other discussion on this, didn´t you get a refund for the game anyway? Assuming you wouldn´t be entitled to the compensated time if you did... 

     

    3 days still the end of the first month, when renewals will hit, and they have not said anything.

     

    *refers to other thread*

     well personally you won´t get billed right? meaning you won´t have an issue. If they get charged for next month, free time will simply be added to that. no problem.

  • rlmccoy1987rlmccoy1987 Member Posts: 1,722

    Originally posted by thorppes

     

     well personally you won´t get billed right? meaning you won´t have an issue. If they get charged for next month, free time will simply be added to that. no problem.

     

    People should have to pay for another month "hoping" to get the compensation eventually?  image

    image
  • Slapshot1188Slapshot1188 Member LegendaryPosts: 17,724

    The natives are getting restless:

     

    http://www.mortalonline.com/forums/48658-6-days-remaining-when-will-we-know-game-time-compensation.html

    All time classic  MY NEW FAVORITE POST!  (Keep laying those bricks)

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  • Slapshot1188Slapshot1188 Member LegendaryPosts: 17,724

    They are still asking....  one day before subs end...

     

    http://www.mortalonline.com/forums/49021-compensation-subs-end-tomorrow.html

     

    All time classic  MY NEW FAVORITE POST!  (Keep laying those bricks)

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    Coined the phrase "Role-Playing a Development Team" January 2018

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  • thorppesthorppes Member Posts: 452

    Originally posted by Slapshot1188

    They are still asking....  one day before subs end...

     

    http://www.mortalonline.com/forums/49021-compensation-subs-end-tomorrow.html

     

     I don´t understand, why must the compensation be given at the exact time the first month ends?

  • choxunchoxun Member Posts: 11

    Originally posted by thorppes

    Originally posted by Slapshot1188

    They are still asking....  one day before subs end...

     

    http://www.mortalonline.com/forums/49021-compensation-subs-end-tomorrow.html

     

     I don´t understand, why must the compensation be given at the exact time the first month ends?

     Did you seriously ask this?

    When should they give it? After people don't resub and quit? That would make lots of sense wouldn't it? Of course that would be totally in line with everything else SV has done for the last year.

  • rlmccoy1987rlmccoy1987 Member Posts: 1,722

    Sebastian responded yesterday (2 days from the end of the first month) and today is the last day and they still have not said anything...  image

    http://www.mortalonline.com/forums/48658-6-days-remaining-when-will-we-know-game-time-compensation-2.html#post956249

     

    But who is in a rush? image

    image
  • Got_Game_TVGot_Game_TV Member UncommonPosts: 262

    <mib_sosze3> Henrik what about the compensation to players?? >>>> easy question, i m expecting for an answer and this is

    <@Maerlyn>; newsletter (which will be sent out later today) will contain that information

     

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  • RohnRohn Member UncommonPosts: 3,730

    Originally posted by zekkcc

    Henrik what about the compensation to players?? >>>> easy question, i m expecting for an answer and this is

    <@Maerlyn>; newsletter (which will be sent out later today) will contain that information

     

    From Henrik on the forum:

    There should be a newsletter today, giving the information about our status and the compensation for some of our bugs and downtime.



    Your account will be added a few days extending your 30 free days period.

     http://www.mortalonline.com/forums/49121-game-time-compensation-7.html#post957626

    Hell hath no fury like an MMORPG player scorned.

  • NoobgrenNoobgren Member Posts: 102

    http://www.mortalonline.com/news/july-08-07-2010

  • Slapshot1188Slapshot1188 Member LegendaryPosts: 17,724

    Is that for all accounts or only those that resub?  I'm confused by the use of Active Accounts.. as, since it's the first month.. all accounts should be "active".

    All time classic  MY NEW FAVORITE POST!  (Keep laying those bricks)

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    Proudly wearing the Harbinger badge since Dec 23, 2017. 

    Coined the phrase "Role-Playing a Development Team" January 2018

    "Oddly Slap is the main reason I stay in these forums." - Mystichaze April 9th 2018

  • osmundaosmunda Member Posts: 1,087

    Originally posted by Slapshot1188

    Is that for all accounts or only those that resub?  I'm confused by the use of Active Accounts.. as, since it's the first month.. all accounts should be "active".

     The compensation is for everyone who owns a license of Mortal Online either you are to renew or not.  http://www.mortalonline.com/forums/49182-anounce-july-08-07-2010-a.html#post958019

  • rlmccoy1987rlmccoy1987 Member Posts: 1,722

    5 days for the entire month being ruined? 

    image
  • thorppesthorppes Member Posts: 452

    Originally posted by rlmccoy1987

    5 days for the entire month being ruined? 

    An entire month ruined :s? Sounds like a gross exageration to me. 5 days was generous.

  • rlmccoy1987rlmccoy1987 Member Posts: 1,722

    Originally posted by thorppes

    Originally posted by rlmccoy1987

    5 days for the entire month being ruined? 

    An entire month ruined :s? Sounds like a gross exageration to me. 5 days was generous.

     

    14 days minimum for the pathetic release IMO  image

    image
  • thorppesthorppes Member Posts: 452

    Originally posted by rlmccoy1987

    Originally posted by thorppes

    Originally posted by rlmccoy1987

    5 days for the entire month being ruined? 

    An entire month ruined :s? Sounds like a gross exageration to me. 5 days was generous.

     

    14 days minimum for the pathetic release IMO  image

    Yes lets pull random numbers out of our arses now?

    They've compensated us for the unscheduled downtime and that's all we should get because after all it was compensation not an extension of the free month.

  • rlmccoy1987rlmccoy1987 Member Posts: 1,722

    Originally posted by thorppes

    Originally posted by rlmccoy1987

    Originally posted by thorppes

    Originally posted by rlmccoy1987

    5 days for the entire month being ruined? 

    An entire month ruined :s? Sounds like a gross exageration to me. 5 days was generous.

     

    14 days minimum for the pathetic release IMO  image

    Yes lets pull random numbers out of our arses now?

    They've compensated us for the unscheduled downtime and that's all we should get because after all it was compensation not an extension of the free month.

     

     

    Its not "free" you paid $$$ for the game. 

    image
  • RohnRohn Member UncommonPosts: 3,730

    Originally posted by rlmccoy1987

    Originally posted by thorppes

    Originally posted by rlmccoy1987

    Originally posted by thorppes

    Originally posted by rlmccoy1987

    5 days for the entire month being ruined? 

    An entire month ruined :s? Sounds like a gross exageration to me. 5 days was generous.

     

    14 days minimum for the pathetic release IMO  image

    Yes lets pull random numbers out of our arses now?

    They've compensated us for the unscheduled downtime and that's all we should get because after all it was compensation not an extension of the free month.

     

     

    Its not "free" you paid $$$ for the game. 

     

    And, given the total downtime, 5 days is absolutely adequate compensation, in my opinion.

    Hell hath no fury like an MMORPG player scorned.

  • thorppesthorppes Member Posts: 452

    Originally posted by rlmccoy1987

    Originally posted by thorppes

    Originally posted by rlmccoy1987

    Originally posted by thorppes

    Originally posted by rlmccoy1987

    5 days for the entire month being ruined? 

    An entire month ruined :s? Sounds like a gross exageration to me. 5 days was generous.

     

    14 days minimum for the pathetic release IMO  image

    Yes lets pull random numbers out of our arses now?

    They've compensated us for the unscheduled downtime and that's all we should get because after all it was compensation not an extension of the free month.

     

     

    Its not "free" you paid $$$ for the game. 

    Yes you paid for the game but the the first month is free because a months subscription usual costs $$$ too. imageimageimage

This discussion has been closed.