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General: A Tough Break for SOE

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  • MardyMardy Member Posts: 2,213

    Originally posted by JeroKane

    People are readily handing out ther full names, full address, gender, phone numbers, email addresses, login/account names, hashed passwords, answers to security questions on Social Media.

     

    These types of information are readily available online, most info are voluntarily provided by individuals.  And no, security questions & answers were not leaked amongst the info that got stolen.  But as said before, you should never use the real answers to security questions anyway, because again, information about you are too easy to obtain online.

    EQ1-AC1-DAOC-FFXI-L2-EQ2-WoW-DDO-GW-LoTR-VG-WAR-GW2-ESO

  • kjempffkjempff Member RarePosts: 1,760

    Maybe this will be a wake up call for SOE, not just about their security but also for their game strategies. SOE have been sleeping for many years, living on their successes a decade ago.

    Remember this and don't give out information about yourself if you can avoid it, this could happen to google or facebook too.

  • Hellfyre420Hellfyre420 Member Posts: 861

    Anonymus warned sony they'd do this if they kept pressing the guy that released the PS3 hacks.. Guess they don't take hacking syndicates too seriously.. Honestly, in this day and age none of our info is ever really safe.. With a simple google search you can find plenty from a person.


    image

    Currently Playing:
    Rift + Starcraft II + Gears Of War 3 Beta

  • Recon48Recon48 Member UncommonPosts: 218

    Originally posted by firefly2003

    The question is what upper management will get fired over this and could it be the end for Smedster?  Also makes me wonder if the hackers were looking for the Pre-CU code for SWG lol...

    I'm sure this is said in jest, as I made a similar joke about it yesterday in a thread.  For anyone not in the loop that read this and took it with an ounce of serious context, there would be nothing useful in finding the PreCU code except to point at SOE and call them out on their dishonesty regarding the old code being 'lost' or 'deleted' whichever their final stance was regarding their inability to do a rollback.

  • hipiaphipiap Member UncommonPosts: 396

    Originally posted by Killtask

    30000 SC (cash shop points) points when I log back into EQ2, that would be acceptable.

    And a week of double all types of XP.

    Double Everything in ALL SOE games.

    And I'll take a SW:G TCG Choose a Loot Card from every set since I can't even play that game right now.

     

    We were in the Middle of a Double XP/Token/GCW everything weekend....harvesters and vendors are at risk. High Quality Spawns are frozen...lost resourse gathering potential.. Hundreds of Billions in Credits valued items at risk .......

     

     

    Plus the Real World Risks.

    MMO History: 2528 days in SW:G
    image

  • GravargGravarg Member UncommonPosts: 3,424

    I hope they close down SOE.  I'd feel bad for all the lower employees, not really thier fault.  The higher ups are dumb and should be lined up and shot (in Planetside hehe).  I don't get how you have one side of the company is the best at what they do (PS3) and the other is the worst (SOE).  I guess the big ol' boss is blind to it.  I would've gotten rid of the higher levels in SOE about 5 years ago, if not earlier.

     

    There's nothing SOE can do to get me to play one of thier games.  They could double everything everywhere, but I know in a month they'll end up with a server wipe or roll it back or something stupid...that's just how they operate.

  • lethyslethys Member UncommonPosts: 585

    It was just some angry Vanguard and SWG fans that hacked SOE.

  • hipiaphipiap Member UncommonPosts: 396

    Originally posted by TUX426



    Originally posted by SaintViktor





    They'll never been the same anymore. I don't see how anyone could trust them now after what has happened. As a customer would you give them your creit card number again knowing what just happened ? I know I wouldn't. Sorry but I'm not a glutton for punishment.






     

    Sure they will.

    The day these services come back online, people will clamor to the PSN/SOE networks and gleefully plug in their new 16 digit number so they can collect their Batman mask.

    However...litigation might sink em. But that's years away.

    Tux...you were a great Senator...but give me a break...

    Litigation? FOR WHAT?

    Incompatence isn't a Crime. 

    PSN and SOE got HACKED. It Happens. To the Best and Worst in the Industry.  By Little Geeky Nerds that think they have the right to screw with things they don't have Legal permission to be involved with.

    If hackers want to do something Productive, ENLIST or go to work for the CIA/NSA/DIA.

    MMO History: 2528 days in SW:G
    image

  • GravargGravarg Member UncommonPosts: 3,424

    They can be sued because according to information released states that Sony knew of the security hole months before this happened, yet they did nothing.  That's negligence, which can hold them liable for any damages caused, including but not limited to monetary and/or punitive.

  • lethyslethys Member UncommonPosts: 585

    In all honesty, I would not play an SOE game unless it got at least a 9.5 out of 10 from conventional review sites.  That, or the game had some actual incentivized PvP objectives like territory control that lasts for more than five minutes.

     

    SOE is a miserable company.  They prematurely release games all the time, which is inexcusable for a company with the kind of funds that Sony has available.  I can forgive a game like Xsyon or Mortal Online being released early, but that's because I had more money in my piggy bank as a kid than those developers have at their disposal.  Releasing Vanguard early was horrific.  Releasing NGE was horrific and unethical when you consider how many hours of play people invested that were essentially thrown out the door.  Since then, the company has had nearly no relevance.  PotBS really didn't do that well either and has its fair share of problems.  The Agency never saw the light of day.  SOE just can't compete with Blizzard, Bioware, Arenanet, En Masse (of TERA), or any other more modern MMO developer.

     

    I can tell you right now Everquest Next will be a flop.  Guild Wars 2 will be superior and lacks sub costs, Bioware will steal away all potential EQ Next customers.  Blizzard's new FPS MMO will dominate the market in 2014, and all will go on from there.  I really think Planetside is the only hope for SOE and it better come out quick to make it to market before Blizzard's Titan. 

     

    As for the consoles, PS3 is simply not as user friendly.   I own both consoles and enjoy my Xbox much more because the interface is just clearly superior.  Granted, PS3 runs certain games better, and the hardware on PS3 is better.  Still, when it comes to the next-gen consoles I'm gonna buy Microsoft.  Funny when you consider how much more I liked my PS2 than my Xbox original.

  • MardyMardy Member Posts: 2,213

    Originally posted by Gravarg

    There's nothing SOE can do to get me to play one of thier games.  They could double everything everywhere, but I know in a month they'll end up with a server wipe or roll it back or something stupid...that's just how they operate.

    Hello hyperbole, meet drama.

    EQ1-AC1-DAOC-FFXI-L2-EQ2-WoW-DDO-GW-LoTR-VG-WAR-GW2-ESO

  • Daffid011Daffid011 Member UncommonPosts: 7,945

    Originally posted by Mardy

    Just remember how many times after SWG NGE people swore to not touch SOE products again, yet they trickled back over time.  After EQ's GoD expansion, many said they would not touch EQ again.  Yet timelocked progression servers launched 2 months ago were jam packed of people who said they would never touch EQ again.

     

    You say this as if the game SOE runs have all regained their populations and chasing away customers has had not effect on their respective populations.

    Looking at serveral rounds of layoffs, server mergers and even studio closures afflicting SOE the last server years I don't think people are coming back in the manner you think they are.  SOE has been slowly dying the last several years. 

    They will lose players over this.  Some will forgive, some will forget and some will leave.  There does come a point when enough is enough and people walk away.  It isn't very likely that this event will draw more players in than SOE had when this all started.  Best case scenario is they don't lose to many. 

  • AntariousAntarious Member UncommonPosts: 2,846

    Originally posted by jonesing22

    Well....SOE didn't even create EQ1, so can't give them credit there. They did take it over and they brought a lot of good things to it though.


     

     This boggles me to this day.    I'm not sure why people think this is true and then post it endlessly as if it will become true.  I assume its because people go read the first few sentences of the everquest wiki and have no clue of what the history was. (the wording of that one page is very misleading but wiki isn't overly accurate quite often).

    Everquest was originally a project tasked to John Smedley an employee of Sony Interactive Studo's America.   You may notice the "Sony" in the title there and seeing that Smedley was pretty much the first employee of the project. 

    989 Studio's was also Sony owned as it was the "new name" for the SISA studio.   When 989 Studio's focused on console gaming Everquest ended up in what was originally spun off as RedEye Interactive and then renamed to Verant Interactive (both also divisions of Sony).   After the launch of EQ Verant was reorganized into SOE.

    Everquest from start to finish was part of one Sony division or another.  It was never taken over or aquired by them...

    I apologize but everytime I see that posted it boggles me.   I was a full time Ultima Online player and never really a fan of EverQuest.   However, I do think its important for people to realize that this "sony aquired EQ they didn't even make it.." line just isn't reality. 

  • MardyMardy Member Posts: 2,213

    Originally posted by Daffid011

    Looking at serveral rounds of layoffs, server mergers and even studio closures afflicting SOE the last server years I don't think people are coming back in the manner you think they are.  SOE has been slowly dying the last several years. 

    They will lose players over this.  Some will forgive, some will forget and some will leave.  There does come a point when enough is enough and people walk away.  It isn't very likely that this event will draw more players in than SOE had when this all started.  Best case scenario is they don't lose to many. 

     I was talking about the people who were already subscribed and playing SOE games prior to the hacking incident.  I'm by no means talking about SOE's long history and their ups and downs.  So I think you got the jest wrong.

     

    I'm simply saying for those that were subscribed to SOE games, they'll most likely come back for the free subscription time.  Now it sounded like SOE is going to give free month to all accounts, including the non-subbed ones.  If that's the case, I would bet more people come back than say the number of subscribers prior to the hacking incident.  Gamers love free things, and you'll be joking yourselves if you think people won't take advantage of free subscription time.  Because gamers are fickle, there's no reason to suggest they won't subscribe past the free time provided that they enjoy their stay in whatever games they came back for.

     

    My guess is as  good as yours, but my guess is they'll get a net gain in subscribers after the free time is up.  Because by that time, people would've forgot what ever happened.  But...I'll say but foreign customers, they may not come back to SOE because what they lost was more harmful than what the U.S. customers lost.  Credit card and bank account info?  That's just bad.

    EQ1-AC1-DAOC-FFXI-L2-EQ2-WoW-DDO-GW-LoTR-VG-WAR-GW2-ESO

  • finnmacool1finnmacool1 Member Posts: 453

    Originally posted by Mardy

    Originally posted by Daffid011



    Looking at serveral rounds of layoffs, server mergers and even studio closures afflicting SOE the last server years I don't think people are coming back in the manner you think they are.  SOE has been slowly dying the last several years. 

    They will lose players over this.  Some will forgive, some will forget and some will leave.  There does come a point when enough is enough and people walk away.  It isn't very likely that this event will draw more players in than SOE had when this all started.  Best case scenario is they don't lose to many. 

     I was talking about the people who were already subscribed and playing SOE games prior to the hacking incident.  I'm by no means talking about SOE's long history and their ups and downs.  So I think you got the jest wrong.

     

    I'm simply saying for those that were subscribed to SOE games, they'll most likely come back for the free subscription time.  Now it sounded like SOE is going to give free month to all accounts, including the non-subbed ones.  If that's the case, I would bet more people come back than say the number of subscribers prior to the hacking incident.  Gamers love free things, and you'll be joking yourselves if you think people won't take advantage of free subscription time.  Because gamers are fickle, there's no reason to suggest they won't subscribe past the free time provided that they enjoy their stay in whatever games they came back for.

     

    My guess is as  good as yours, but my guess is they'll get a net gain in subscribers after the free time is up.  Because by that time, people would've forgot what ever happened.  But...I'll say but foreign customers, they may not come back to SOE because what they lost was more harmful than what the U.S. customers lost.  Credit card and bank account info?  That's just bad.

    Time will tell but i think you're delusional envisioning a net sub increase. Nothing ive read leads me to believe they plan to offer a free month to closed accounts. Even if they did, why would a security breach due to negligence bring back players who already made the decision to /cancel ?

    Something else worth noting is the cost $oe is incurring to deal with this subpar security coming at a time they just announced a hefty round of layoffs. Add in legal costs from the lawsuits being filed, potential lost customers,income lost from the extended downtime, and the loss of income from the free 30 days+down days and you arent looking at a good situation. Its entirely possible this could mean further layoffs and/or game closures.

  • DigitalDetoXDigitalDetoX Member Posts: 5



    amazing........

  • teakboisteakbois Member Posts: 2,154

    Originally posted by lethys



    In all honesty, I would not play an SOE game unless it got at least a 9.5 out of 10 from conventional review sites.  That, or the game had some actual incentivized PvP objectives like territory control that lasts for more than five minutes.

     

    SOE is a miserable company.  They prematurely release games all the time, which is inexcusable for a company with the kind of funds that Sony has available.  I can forgive a game like Xsyon or Mortal Online being released early, but that's because I had more money in my piggy bank as a kid than those developers have at their disposal.  Releasing Vanguard early was horrific.  Releasing NGE was horrific and unethical when you consider how many hours of play people invested that were essentially thrown out the door.  Since then, the company has had nearly no relevance.  PotBS really didn't do that well either and has its fair share of problems.  The Agency never saw the light of day.  SOE just can't compete with Blizzard, Bioware, Arenanet, En Masse (of TERA), or any other more modern MMO developer.

     

    I can tell you right now Everquest Next will be a flop.  Guild Wars 2 will be superior and lacks sub costs, Bioware will steal away all potential EQ Next customers.  Blizzard's new FPS MMO will dominate the market in 2014, and all will go on from there.  I really think Planetside is the only hope for SOE and it better come out quick to make it to market before Blizzard's Titan. 

     

    As for the consoles, PS3 is simply not as user friendly.   I own both consoles and enjoy my Xbox much more because the interface is just clearly superior.  Granted, PS3 runs certain games better, and the hardware on PS3 is better.  Still, when it comes to the next-gen consoles I'm gonna buy Microsoft.  Funny when you consider how much more I liked my PS2 than my Xbox original.


     

    You really don't know what you are talking about, do you?

     

    The only game SoE released early was SWG, and that was a different time, when no game was released cleanly.  

     

    EQ2?  That game had a very smooth release (smoother than wow's actually, wow was unplayable at times due to issues like loot lag).  People took issues with the game itself, not the state of the game.

     

    Vanguard?  Not SoEs doing, Sigil was out of money and had to release..  Given how awful Sigil's programmers were I dont blame soe for not funding the game more.  SoE didnt own VG until several months AFTER release.

     

    Again the NGE blame on SoE in a post that later alludes to SWTOR.  The same people that had a mjor hand in NGE will have a major hand in SWTOR.

     

    If Sony doesnt shut down SoE and sell of its assets because of all the lawsuits that will come, and EQ Next is released, by then the guild wars 2 and SWTOR players may or may not be looking for somethingnew.  They arent direct competition, they will be older ganmes by then.

     

    And then you talk about how Titan will 'dominate the market'...No one knows the size of the MMO FPS market but its a different market than the MMORPG market.  Some overlap, sure, but its a different genre.

     

    Oh and putting TERA in there was a joke, right?

  • teakboisteakbois Member Posts: 2,154

    Originally posted by Gravarg



    They can be sued because according to information released states that Sony knew of the security hole months before this happened, yet they did nothing.  That's negligence, which can hold them liable for any damages caused, including but not limited to monetary and/or punitive.


     

    People need to keep in mind just who would be sued.  SoE is a division of a much larger company.  THAT is the company that will be sued.  Given that PSN and SoE are two seperate entities that both had the same security flaw I think people are jumping to conclusions here.

     

    However, if the law suits do come Sony may very well shut down SoE.  It will be very interesting to see.  Everquest lisence would probably fetch a good price....

  • boognish75boognish75 Member UncommonPosts: 1,540

    Soe is still not as evil EA games are to there mmorpg customers, I think they are still in the lead for the amount of cancelled mmo's and shelved ultima games they promised

    playing eq2 and two worlds

  • Xero_ChanceXero_Chance Member Posts: 519


    Originally posted by Daffid011

    Originally posted by Mardy
    <removed for irrelevancy and space>
     
    You say this as if the game SOE runs have all regained their populations and chasing away customers has had not effect on their respective populations.
    Looking at serveral rounds of layoffs, server mergers and even studio closures afflicting SOE the last server years I don't think people are coming back in the manner you think they are.  SOE has been slowly dying the last several years. 
    They will lose players over this.  Some will forgive, some will forget and some will leave.  There does come a point when enough is enough and people walk away.  It isn't very likely that this event will draw more players in than SOE had when this all started.  Best case scenario is they don't lose to many. 


    You say this as if SOE is some sort of innocent victim or something, like they don't have any control over what's happening to them. They have every ounce of ability and resource to run their company correctly, they just choose not to. SOE cuts every corner they can to make more and more profit that ends up in the pockets of the CEOs while they lay off their employees and abuse their consumers.

    SOE's problems are nobody's but their own. They have brought their fate upon themselves, the hackers just exposed MORE of their corruption.

  • HowryHowry Member UncommonPosts: 116

    I think to fully punish SOE they should put a full dev team on Vanguard. =)

  • OberholzerOberholzer Member Posts: 498

    So many people on this forum make me laugh. So glad that Sony got what's coming to them. My god, like this is the first or last company to get hacked.  You brain surgeons do realize that actual financial institutions that issue the credit cards you're so worried about have been hacked. I'm not saying Sony or SOE are without blame but for people to sit here and go on about how they deserve it etc is just sad. Really people need to revel less in other peoples misery and hope that Sony and others learn from this and protect the information they're trusted with more.

  • svannsvann Member RarePosts: 2,230

    Every single time you use your cc you take a chance it will be stolen.  Whether its soe, amazon or the grocery store or restaurant there is a chance it might be stolen.

  • kb056kb056 Member CommonPosts: 423

    I feel sorry for all the Customers, who are being billed for services rendered...when they are NOT being rendered!!

     

    I feel sorry for all the Customers who are going on nearly a full week without being able to play(while still being billed for playing) thier game on a dayly basis, interacting with Guildies and not being able to enjoy thier evenings.

     

    SOE cut corners, when it came to updating thier security and Code. The players are suffering because of it.

    Do i have any sympathy for Sony? Hell No.

  • mmoguy43mmoguy43 Member UncommonPosts: 2,770

    Yeah SONY fix your shit so I can play LoN.

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