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http://www.theregister.co.uk/2011/09/16/sony_bars_class_action_suits/
*Edit* Title of article: After hack nightmare, Sony bars lawsuits with new TOS
Soooooo, looks like Mother Sony reallllly doesn't want to keep any customers. I also saw the article on BBC, but they emphasized the PSN angle. It doesn't only apply to PSN, but SOE as well. Read your new EULA carefully!!! You don't just get to not sue for security breaches, but if they charge your pre-paid card multiple times in one month for a single sub- too bad. No court for you, just an arbitrator. The web is full of nightmare arbitration stories as well. 95% of cases are found for the company.
http://www.consumeraffairs.com/news04/2007/09/pubcit_arbitration.html
Definitely have to use a major credit card, not just your debit, if you play any Sony games- that way it's corporation against corporation. Writing in a no-legal-liability EULA/TOS change IS certainly a lot cheaper than keeping security up to date:P
Comments
Heh.....just another reason added to the list of why SOE will never see another cent from me.
Seems like an admission that they still have something to hide.
Clearly they are covering there own asses, but there wouldn't be any reason for it if they had just taken all the appropriate measures to ensure that security was "tight like a tiger".
Unfortunately I don't believe this information will get out, or at least, enough people will bother to fight back...
People will blindly accept the agreement as we all do...
I tell ya, bean counters just have a different way of thinking, its criminal sometimes. Cmon SOE, be nice to your customers.
Now the question is, exactly how many jurisdictions will this agreement be enforcable in? Companies can put pretty much anything they want in an EULA (or contract) doesn't mean that they can get a judge to agree it's enforcable. Judge's routienely rule clauses unenforcable in contracts and agreements. Both common law and statute generaly trump contractual agreements in most jurisdictions and alot of jurisdictions have consumer protection laws that specificaly protect consumers rights to hold companies liable for certain things, regardless of what they put in thier contracts/EULA's.
Most companies I've seen tend to follow a kitchen sink strategy in thier agreements....throw everything you can think of in and see what actualy holds up.
One thing I know regardless of this Sony is not getting my personal information or any credit card numbers from me. If I ever pay them anything for any of thier games, it'll be with a game card and a pseudonym. I've seen what thier security is like. I don't need any agreement to tell me not to trust them with any data I actualy care about.
It gives the "appearance" of being forced to sign a waiver absolving a used car seller of liability if the engine fails shortly after purchase before being allowed to buy a vehicle off their lot... I wonder if it would stand a court challenge (in several nations with developed consumer rights protection laws.) Sony has such a bad reputation with their gaming player base that you wonder how they stay in business. This sort of thing doesn't help. Even providing a limited garuntee to a potential victim would have looked better or instilled a degree of confidence in them.
Please see this thread : http://www.mmorpg.com/discussion2.cfm/thread/326975/Sony-banning-Class-Action-lawsuits-in-new-TOS.html
Locked.